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Social media (SM) has been heavily criticised in recent years for its damaging effects on societies globally. Tasked with empowering those same societies, libraries’ continued use of SM is considered ethically contentious. This study presents the findings of a University of Sheffield study that investigated the ethical tension between libraries and their use of SM by aiming to establish whether: (1) libraries’ use of SM is ethically motivated; (2) ethically informed; (3) and compatible with codes of ethics in the Library and Information Science (LIS) sector.

A phenomenographic approach was employed to gather and analyse the data for this study, which is drawn from the transcripts of seven online interviews with Bodleian Libraries staff who used Twitter, now X, in a professional capacity.

Three categories of description were identified among participants: (1) Collectivist conception; (2) Settled conception; (3) Questioning conception. The categories are bound by a shared context of conceptualisation made up of a small set of internal and external influences discussed in the interviews which affected all participants to varying degrees.

The findings were used to support the following determinations: (1) Libraries’ use of SM is ethically motivated. (2) Libraries’ use of SM is ethically informed, in part. Due to lack of evidence, no determination was made about whether libraries’ use of SM is compatible with codes of ethics in the LIS sector. Recommendations for LIS professions and professional bodies are offered based on these determinations.

In response to instrumental cultural policy agendas in the United Kingdom, the paper explores the practice of collaborative cultural work in the criminal justice system through the lens of professional ethics in prison libraries. It seeks to balance narratives on the value of arts and culture in cross-government policy agendas with a nuanced consideration of the realities of such work in non-conventional organisational settings.

“Instrumental Values: Professional ethics in collaborative cultural work” was a two-year empirical study (2017–2019), including ethnographic fieldwork in three case study sites representing prison library services in England. Following a “communities of practice” conceptual framework, research methods included participant observation of day-to-day cultural work and specific events; successive research interviews with library and prison service staff and volunteers; and interviews with key collaborating organisations from extended professional networks.

Data from three prison library case studies show consistent ethical implications relating to the extent of collaborative complexity in the field and its impact on participants’ emotional resilience; navigation of the prison regime by cultural workers; consequences for emotional labour and care in the field; and the re-negotiation of ethical boundaries and practices.

The research makes an original contribution to debates on the instrumental value of arts and culture via its intimate focus on prison libraries as microcosms of situated, truly integrated cultural work, both from a physical, organisational perspective and in their representation of a cross-policy function for arts and culture.

The chapter engages in womanist musings to critically examine the intertwining of race, class, and gender within the realm of motherhood. Employing the rhetorical tool of “snips” to “read” intersectional experiences, the author underscores the significance of the public library and motherhood as institutions of meaning-making in the realm of knowledge production, which is essential to womanist work. The chapter illuminates the ways in which the COVID-19 pandemic has laid bare the complexities of navigating public spaces within private realms and vice versa. Overall, this chapter offers an insightful examination of the interplay between race, class, and gender, within motherhood, emphasizing the pivotal role of public libraries in supporting mothers in pursuit of knowledge production, meaning-making, and empowerment.

As social infrastructures, public libraries are increasingly recognised as providing more than access to books and information; librarians’ work is importantly centred around practices of care. However, the ways in which they provide care is poorly researched, let alone conceptualised. This paper explores how this important part of librarians’ daily work is practiced through the lens of infrastructuring.

The paper first theoretically discusses the concepts of social infrastructuring, care and tinkering. Then, it turns to ethnographic research conducted in the public library networks of three European cities: Vienna (Austria), Rotterdam (the Netherlands) and Malmö (Sweden). The paper comprises empirical materials from all three countries and unpacks 16 librarians’ daily working routines of care through participant observations.

The empirical analysis resulted in three modes of social infrastructuring in public libraries: (1) maintaining, (2) building connections and (3) drawing boundaries. Practices of care are prominent in each of these infrastructuring modes: librarians infrastructure the library with and via their care practices. Whilst care practices are difficult to quantify and verbalise, they are valuable for library patrons. By using the concept of tinkering, the article conceptualises librarians’ infrastructuring enactments as crucial community-building aspects of libraries.

By focusing on the enactment of social infrastructuring, the paper goes beyond a descriptive approach to understanding public libraries as important social infrastructures. Rather, the paper unpacks how libraries come into being as infrastructuring agencies by highlighting what librarians do and say. Our international study articulates the importance of care practices in public libraries across different national contexts.

This study aims to examine the potential of Information Ethics (IE) to serve as a coherent ethical foundation for the library and information science profession (LIS profession).

This study consists of two parts: the first part present IE’s central theses and the main critiques it has received; the second part offers the authors' own evaluation of the theory from the LIS perspective in two steps: (1) assessing its internal consistency by testing its major theses against each other; (2) assessing its utility for resolving frequently debated LIS ethical dilemmas by comparing its solutions with solutions from other ethical theories.

This study finds that IE, consisting of an informational ontology, a fundamental ethical assertion and a series of moral laws, forms a coherent ethical framework and holds promising potential to serve as a theoretical foundation for LIS ethical issues; its inclusion of nonhuman objects as moral patients and its levels of abstraction mechanism proved to be particularly relevant for the LIS profession. This study also shows that, to become more solid an ethical theory, IE needs to resolve some of its internal contradictions and ambiguities, particularly its conceptual conflations between internal correctness, rightness and goodness; between destruction, entropy and evil; and the discrepancy between its deontological ethical assertion and its utilitarian moral laws.

This study alerts LIS professionals to the possibility of having a coherent ethical foundation and the potential of IE in this regard.

This study provides a systemic explication, evaluation and field test of IE from the LIS perspective.

The paper seeks to introduce the “critical open access literacy” construct as a holistic approach to confront the challenges in open access (OA) as a dimension of scholarly communication.

The paper first introduces the concepts of information literacy (IL) and OA in the context of transformations in the scholarly information environment. Via a theoretical-analytical exercise on the basis of a literature review of the intersections between the two concepts and of the criticisms of OA, the paper discusses the role of critical IL in addressing the challenges in OA and lays the theoretical-conceptual groundwork for the critical OA literacy construct.

The structural nature of the challenges and transformations in the scholarly information environment require new foci and pedagogical practices in library and information studies. A more holistic, critical and integrative approach to OA is warranted, which could effectively be achieved through the re-conceptualization of IL.

The paper specifies the avenues for putting the theoretical conceptualizations of critical OA literacy into practice by identifying possible foci for IL instruction alongside a transformed role for librarians.

The paper extends deliberations on the role of critical IL for scholarly communication and attempts to advance the research fields of the two domains by proposing a new construct situated at the junction of OA and IL.

The study examined the comprehensive assessment of the efficacy of Library and Information Science (LIS) CPD programmes in the particular setting of Indian academic libraries in Northern India. The study systematically assessed the programmes' impact on four levels: behaviour, reaction, learning, and results, using Donald Kirkpatrick’s widely recognised evaluation model.

The research employed a census sampling method and a questionnaire to gather information from 177 respondents employed in university libraries.

The findings demonstrated that professionals were satisfied with the CPD programmes, eager to learn more and apply their newly acquired knowledge and skills at their workplaces, and interested in applying learning to get results. Moreover, the significant factors that hindered the implementation of learning in the workplace were a lack of management support and poor IT infrastructure.

The paper’s uniqueness and significance come from carefully examining the effects of CPD programmes in LIS within the particular setting of university libraries in Northern India.

This study aims to identify and theorize the conditions affecting the formation of librarians’ knowledge-hiding behaviour in academic libraries.

This study is a qualitative research based on the grounded theory approach. The data collection method involved in-depth, semi-structured interviews. The data was analysed using the MAXQDA software in three stages: open, axial and selective coding. The study included 22 faculty members and experienced librarians from academic libraries. The participants were selected using a combination of targeted and snowball sampling techniques.

The study yielded 96 open codes, 24 axial codes and 18 selective general codes related to the axial category of knowledge hiding (KH). The librarians’ KH axial coding paradigm pattern was developed in an academic library setting. The study also highlighted some general consequences of KH in academic libraries, such as lobbying and creating knowledge rents, deterioration of organizational relationships and interactions, reducing the competitive advantage of academic libraries and hindering individual and organizational learning.

This study has made a valuable contribution to the identification and explanation of the factors that affect KH. In addition, it has filled a research gap within the library and information science (LIS) field. The findings of the study may offer managers new strategies for addressing the occurrence of KH in academic libraries, and they also add to the existing literature on knowledge management in LIS.