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1 – 10 of over 7000Deirdre McCaughey, Jonathon R. B. Halbesleben, Grant T. Savage, Tony Simons and Gwen E. McGhan
Hospitals within the United States consistently have injury rates that are over twice the national employee injury rate. Hospital safety studies typically investigate care…
Abstract
Purpose
Hospitals within the United States consistently have injury rates that are over twice the national employee injury rate. Hospital safety studies typically investigate care providers rather than support service employees. Compounding the lack of evidence for this understudied population is the scant evidence that is available to examine the relationship of support service employees’ perceptions of safety and work-related injuries. To examine this phenomenon, the purpose of this study was to investigate support service employees’ perceptions of safety leadership and social support as well as the relationship of safety perception to levels of reported injuries.
Design/methodology/approach
A nonexperimental survey was conducted with the data collected from hospital support service employees (n=1,272) and examined: (1) relationships between safety leadership (supervisor and organization) and individual and unit safety perceptions; (2) the moderating effect of social support (supervisor and coworker) on individual and unit safety perceptions; and (3) the relationship of safety perception to reported injury rates. The survey items in this study were based on the items from the AHRQ Patient Safety Culture Survey and the U.S. National Health Care Surveys.
Findings
Safety leadership (supervisor and organization) was found to be positively related to individual safety perceptions and unit safety grade as was supervisor and coworker support. Coworker support was found to positively moderate the following relationships: supervisor safety leadership and safety perceptions, supervisor safety leadership and unit safety grade, and senior management safety leadership and safety perceptions. Positive employee safety perceptions were found to have a significant relationship with lower reported injury rates.
Value/originality
These findings suggest that safety leadership from supervisors and senior management as well as coworker support has positive implications for support service employees’ perceptions of safety, which, in turn, are negatively related to lower odds of reporting injuries.
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Deirdre McCaughey, Jami DelliFraine and Cathleen O. Erwin
Hospitals in North America consistently have employee injury rates ranking among the highest of all industries. Organizations that mandate workplace safety training and emphasize…
Abstract
Purpose
Hospitals in North America consistently have employee injury rates ranking among the highest of all industries. Organizations that mandate workplace safety training and emphasize safety compliance tend to have lower injury rates and better employee safety perceptions. However, it is unclear if the work environment in different national health care systems (United States vs. Canada) is associated with different employee safety perceptions or injury rates. This study examines occupational safety and workplace satisfaction in two different countries with employees working for the same organization.
Methodology/approach
Survey data were collected from environmental services employees (n = 148) at three matched hospitals (two in Canada and one in the United States). The relationships that were examined included: (1) safety leadership and safety training with individual/unit safety perceptions; (2) supervisor and coworker support with individual job satisfaction and turnover intention; and (3) unit turnover, labor usage, and injury rates.
Findings
Hierarchical regression analysis and ANOVA found safety leadership and safety training to be positively related to individual safety perceptions, and unit safety grade and effects were similar across all hospitals. Supervisor and coworker support were found to be related to individual and organizational outcomes and significant differences were found across the hospitals. Significant differences were found in injury rates, days missed, and turnover across the hospitals.
Originality/value
This study offers support for occupational safety training as a viable mechanism to reduce employee injury rates and that a codified training program translates across national borders. Significant differences were found between the hospitals with respect to employee and organizational outcomes (e.g., turnover). These findings suggest that work environment differences are reflective of the immediate work group and environment, and may reflect national health care system differences.
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One of the common law duties owed by the employer is his duty to take reasonable care for the safety of his employee. This common law duty is an implied term in the contract of…
Abstract
One of the common law duties owed by the employer is his duty to take reasonable care for the safety of his employee. This common law duty is an implied term in the contract of employment and is therefore contractual in nature. Because of the difficulties which may arise in bringing an action in contract for breach of the employer's duty of care, the employee who has sustained injuries during the course of his employment (although he may sue either in contract of tort will normally bring a tort action.
Cathy Hwang and Brian H. Kleiner
Outline the position of Workers’ compensation systems and the small role played by the state. Discusses the usual entitlement and details the five types of compensation benefit…
Abstract
Outline the position of Workers’ compensation systems and the small role played by the state. Discusses the usual entitlement and details the five types of compensation benefit available to workers, medical care, funds to cover temporary disablement, permanent disability, vocational rehabilitation and death benefits. Provides details of the mandatory requirements for employer liability and states the procedures and responsibilities of employers when an injury occurs. Touches upon the return to work programme and safety programmes and recommends that employers take serious action towards prevention through safety training to reduce liabilities.
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Kris Siddharthan, Michael Hodgson, Deborah Rosenberg, Donna Haiduven and Audrey Nelson
Work‐related musculoskeletal disorders following patient contact represent a major concern for health care workers. Unfortunately, research and prevention have been hampered by…
Abstract
Purpose
Work‐related musculoskeletal disorders following patient contact represent a major concern for health care workers. Unfortunately, research and prevention have been hampered by difficulties ascertaining true prevalence rates owing to under‐reporting of these injuries. The purpose of this study is to determine the predictors for under‐reporting work‐related musculoskeletal injuries and their reasons.
Design/methodology/approach
Multivariate analysis using data obtained in a survey of Veterans Administration employees in the USA was used to determine underreporting patterns among registered nurses, licensed practical nurses and nursing assistants. Focus groups among health care workers were conducted at one of the largest Veterans Administration hospitals to determine reasons for under‐reporting.
Findings
A significant number of workers reported work‐related musculoskeletal pain, which was not reported as an injury but required rescheduling work such as changing shifts and taking sick leave to recuperate. The findings indicate that older health care workers and those with longer service were less likely to report as were those working in the evening and night shifts. Hispanic workers and personnel who had repetitive injuries were prone to under‐reporting, as were workers in places that lack proper equipment to move and handle patients. Reasons for under‐reporting include the time involved, peer pressure not to report and frustration with workers' compensation procedures.
Originality/value
This study provides insights into under‐reporting musculoskeletal injuries in a major US government organization. The research indicates that current reporting procedures appear to be overtly cumbersome in time and effort. More flexible work assignments are needed to cover staff shortfalls owing to injuries. Health education on the detrimental long‐term effects of ergonomic injuries and the need for prompt attention to injuries should prove useful in improving rates of reporting.
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Rudi Sandell and Brian H. Kleiner
Defines cumulative trauma disorders before going on to discuss the causes of these disorders. Considers the employer liability for the problem and proposed occupational safety and…
Abstract
Defines cumulative trauma disorders before going on to discuss the causes of these disorders. Considers the employer liability for the problem and proposed occupational safety and health proposals. Suggests techniques for prevention. Looks at handling claims and current practices for preventing and reacting to the disorder with case examples. Concludes that the volume of litigation will lead to implementation of further legislation in the future.
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A. Ansari and Batoul Modarress
In recent years, many businesses have focused on three priorities: quality, cost and cycle time, in order to become world‐class companies. Despite the fact that many companies…
Abstract
In recent years, many businesses have focused on three priorities: quality, cost and cycle time, in order to become world‐class companies. Despite the fact that many companies have been continuously improving product quality, lowering costs and reducing cycle times, their safety programmes have remained steady. A safety programme is as critical to achieving world‐class business status as quality, cost and time. Workplace injuries in the USA continue to occur at a rate of 8.5 per 100 full‐time workers per year. This phenomenon has a definite impact on product quality and cycle time, and can add millions of dollars to the annual costs of workers’ compensation programmes. For businesses to create an injury‐free workplace, it is necessary to develop strategies that move them towards world‐class safety performance. Proposes a strategic model that captures a transition to world‐class safety performance. The model was developed from the authors’ personal experiences, interviews with the safety, health, and environmental affairs manager of the Boeing Commercial Airplane Group, and documents obtained from Boeing and other companies.
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Adetunji Kamoli, Razali Adul Hamid and Syamsul Hendra Bin Mahmud
Under-reporting of an occupational accident is commonly found at both organisational and individual levels. It interferes with the reality of health and safety in organisations…
Abstract
Under-reporting of an occupational accident is commonly found at both organisational and individual levels. It interferes with the reality of health and safety in organisations and countries. It also hinders the ability to identify trends, recognise priorities, improve strategies, and allocation of resources for accident prevention. This study examined the reasons for the under-reporting of occupational accidents at the organisation level in the Nigerian construction industry. A review of the literature was conducted on the under-reporting of occupational accidents. Thereafter, a field survey with questionnaires was distributed to solicit information from the Nigerian construction professionals in the Federal Capital Territory, Abuja, Nigeria. 300 questionnaires were distributed, and 235 responses were received and analysed with Microsoft Excel and SPSS software by applied relative importance index and ranked. The study found that among the top-ranked reasons for under-reporting of occupational accidents by the organisation is to maintain a reputation. It is therefore important to increase awareness on the reporting of occupational accidents and its importance in accident prevention programmes by the regulatory bodies. Also, more collaborative efforts, standards, and policies should be put in place by the governments for ensuring reporting and record-keeping of accidents in the Nigerian construction industry. Records of dangerous incidents are the key indicator for the organisation for the improvement in the prevention of hazards. The study, therefore, concludes that there should be proper recording and surveillance of occupational accidents, hazards, and their related background causes in reaction to quick and complex variations in work-life.
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Jane Mullen, John Fiset and Ann Rhéaume
The purpose of this paper is to examine the relationship between abusive supervision and employee health and safety outcomes in Study 1 and to examine the effect of inconsistent…
Abstract
Purpose
The purpose of this paper is to examine the relationship between abusive supervision and employee health and safety outcomes in Study 1 and to examine the effect of inconsistent leadership, operationalized as the interaction between transformational leadership and supervisor incivility, on employee safety participation in Study 2.
Design/methodology/approach
In Study 1, survey data were gathered from n=145 healthcare workers. In Study 2, survey data were gathered from n=177 nurses.
Findings
A partially mediated structural model was estimated in Study 1 and the results show that the model provided a good fit to the data χ2 (1)=1.27, p=0.23. Abusive supervision predicted safety climate (β=−0.41, p<0.01) and psychological health (β=−0.27, p<0.01). Safety climate, in turn, predicted psychological health (β= 0.40, p<0.01) and safety participation (β= 0.37, p<0.01). Study 2: moderated regression analysis showed that inconsistent leadership significantly predicted employee safety participation, F(5,144)=4.46, p<0.01.
Originality/value
Theoretical and practical implications for creating psychologically healthy workplaces through interventions aimed at improving leader effectiveness are discussed.
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Discusses the long existing and confusing problems of establishing the relationship of who is, and who if not, a dependent worker. Reflects developments which have occurred in…
Abstract
Discusses the long existing and confusing problems of establishing the relationship of who is, and who if not, a dependent worker. Reflects developments which have occurred in British law as it affects the employment field, plus an evaluation and analysis of some of the different types of employment relationships which have evolved by examining, where possible, the status of each of these relationships. Concludes that the typical worker nowadays finds himself in a vulnerable position both economically and psychologically owing to the insecurity which exists.
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