Search results

1 – 10 of 935
Article
Publication date: 27 June 2008

Karl von Holdt and Edward Webster

Is labour's decline permanent, or is it merely a temporary weakening, as Beverley Silver suggests in her recent book, as the labour movement is unmade and remade in different…

2400

Abstract

Purpose

Is labour's decline permanent, or is it merely a temporary weakening, as Beverley Silver suggests in her recent book, as the labour movement is unmade and remade in different locations and at different times? The article aims to examine this question in South Africa, one of the newly industrialised countries of the 1960s and 1970s, now largely bypassed by new manufacturing investment destined for countries such as India and China.

Design/methodology/approach

The paper concentrates, through six case studies, on the growing non‐core and peripheral zones of work and examines the impact of the restructuring on labour.

Findings

The evidence presented is ambiguous. While there have been significant innovative union organising experiments, it may be that the structural weakening of labour has been too great and that the new sources of power are too limited, to permit effective reorientation.

Practical implications

It is concluded that significant progress will only be made if there is a concerted effort to commit resources and above all to develop new associational strategies that recognise the potential for symbolic power as an alternative to the erosion of structural power of workers and the unions that represent them. Unless such a shift is made the crisis of labour movements internationally may be better understood as a permanent crisis than the temporary one Silver suggests.

Originality/value

The paper identities the potential for new strategies to develop and sustain associational and symbolic power that might compensate for weakened structural power and facilitate a remaking of the labour movement under new conditions.

Details

Employee Relations, vol. 30 no. 4
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 1 August 2005

Edward Webster and Geoffrey Wood

This article aims to explore the nature of contemporary HRM practice in Mozambique, and the extent to which “best practice” HRM strategies are likely to emerge, given present…

3065

Abstract

Purpose

This article aims to explore the nature of contemporary HRM practice in Mozambique, and the extent to which “best practice” HRM strategies are likely to emerge, given present institutional realities.

Design/methodology/approach

The research was based on an extensive survey of Mozambican employers concentrated in the major urban centres of the country.

Findings

The survey revealed little evidence of innovation or of leading edge practices, other than in a small minority of firms. It is concluded that the diffusion of higher value added managerial strategies is only likely to take place in a more supportive institutional context.

Practical implications

The failure of innovative HRM techniques to diffuse across the economy, despite heightened external pressures, highlights organizational inertia, including the continued reliance of many firms on low‐paid and low‐skilled workers, and on autocratic paternalism. It remains uncertain whether a more “high value” added path is viable in a context of cut‐throat competition from abroad.

Originality/value

The Mozambique experience underscores the importance of an institutional context which encourages firms to buy into mutually advantageous sets of rules governing fair play and limits the rewards accruing to bad practice. Whilst the more efficient enforcement of legislation may encourage the broader adoption of “high road” practices, their sustainability is, at least in part, contingent on the diffusion and reconstitution of supportive conventions; regrettably, this makes it extremely difficult to depart from the low value added path.

Details

Employee Relations, vol. 27 no. 4
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 1 January 1973

Terry Morgan

How do you rate yourself as a selection interviewer? Most people who have to interview job applicants from time to time are usually pretty confident in their ability to spot the…

Abstract

How do you rate yourself as a selection interviewer? Most people who have to interview job applicants from time to time are usually pretty confident in their ability to spot the ‘right person’. So, if you reckon you are ‘fair to good’, you have a lot of company! Perhaps you are a little suspicious of the ‘I can pick 'em as soon as they walk through the door’ school, but nevertheless, given half an hour's cha with the applicant, you have usually got his measure.

Details

Personnel Review, vol. 2 no. 1
Type: Research Article
ISSN: 0048-3486

Article
Publication date: 1 March 1975

Bernard R. Garner

The name of Cope Allman International may not mean anything to you but amongst other things the company is the world's largest lipstick container manufacturer, and manufactures…

Abstract

The name of Cope Allman International may not mean anything to you but amongst other things the company is the world's largest lipstick container manufacturer, and manufactures engineering products ranging from high quality steel to do‐it‐yourself clamps; it sells fifty thousand dresses a week; is the largest manufacturer of amusement with prizes machines in the UK and has subsidiaries in a dozen overseas countries. How has this company, with sales of over £100 million, developed and how can effective financial planning and control be exercised in the light of such diversity ? Let us first look at the way the Group has evolved in order to appreciate the background to the present control system.

Details

Managerial Finance, vol. 1 no. 3
Type: Research Article
ISSN: 0307-4358

Article
Publication date: 1 March 2006

Lawrence Wai‐chung Lai

The purpose of this paper is to theorise on the nature of property management broadly understood as resource management and demonstrate the actual and potential contribution of…

4727

Abstract

Purpose

The purpose of this paper is to theorise on the nature of property management broadly understood as resource management and demonstrate the actual and potential contribution of innovative property management to sustainable development.

Design/methodology/approach

The approach is analytical and backed by real life examples, using concepts of property rights informed by Coasian neo‐institutional economics and Yu's ideas on the Schumpeterian process in innovation.

Findings

There is a fast spread of gated communities in the Pearl River Delta and some private shopping centres provide public facilities and entertainment as a public relation method.

Research limitations/implications

The transformation of negative externalities into positive ones is the crux to achieve win‐win solutions to property management for sustainable development.

Practical implications

A good property manager does not simply perform the role of a passive housekeeper or management fee collector. S/he is, above all, an innovator who applies updated technology and concepts with great sensitivity to the externalities generated by or affecting the resource s/he manages.

Originality/value

This is the first paper that defines for property management a research agenda anchored in Coasian economics and demonstrate the actual and potential contribution of property management.

Details

Property Management, vol. 24 no. 2
Type: Research Article
ISSN: 0263-7472

Keywords

Article
Publication date: 27 May 2014

Kent Eriksson and Cecilia Hermansson

– The purpose of this paper is to develop a model of bank advisor/customer relationships and customer saving behavior.

2957

Abstract

Purpose

The purpose of this paper is to develop a model of bank advisor/customer relationships and customer saving behavior.

Design/methodology/approach

The research is a theoretical review and model development of savings behavior and bank advisor/customer relationships. The review is used for the development of a model of bank advisor/customer relationships, and their effect on savings behavior.

Findings

Findings are a model that distinguishes three kinds of exchange (relational, interimistic, and transaction) in between bank advisor and customer. The three kinds of exchange then influence customer savings behavior.

Research limitations/implications

The implications of this research is that it points to that relationship marketing theory can be used in the analysis of how bank advisors influence customer savings behavior.

Practical implications

For regulators and financial services firms, these findings point to how the role of bank advisors for consumer savings behavior can be analyzed. This is important, as much policy work presumes that advisors influence customer savings behavior, but the knowledge base for that presumption needs to be better understood.

Social implications

The paper contributes toward a better understanding of the social exchange between bank employees and customers as regards savings products.

Originality/value

This paper is original because it includes many theoretical research fields, and because it connects the bank advisor and customer relationship with the customer's savings behavior.

Details

International Journal of Bank Marketing, vol. 32 no. 4
Type: Research Article
ISSN: 0265-2323

Keywords

Article
Publication date: 1 March 2004

Stephen O. Murray

Looks at social movements, including gay ones, and Laud Humphrey’s work in this field. Mentions the homophile movement and its effect on the plight of homosexuals in America…

728

Abstract

Looks at social movements, including gay ones, and Laud Humphrey’s work in this field. Mentions the homophile movement and its effect on the plight of homosexuals in America. Highlights the works of Edward Sagarin, as a key opponent of “deviants” or gays, with many works and also statements attributed to him. Outlines, in depth, some of the featured proponents and their published ideas for and against.

Details

International Journal of Sociology and Social Policy, vol. 24 no. 3/4/5
Type: Research Article
ISSN: 0144-333X

Keywords

Abstract

Purpose

The purpose of this paper is to describe six recovery-oriented peer support experiences and strategies implemented in different regions of Brazil in the past 12 years, and explore challenges to their development and potential for empowerment and citizenship.

Design/methodology/approach

In this paper, a group of stakeholders in mental health services involving people with lived experience of severe mental illness describe their experiences with services of peer support. These were all conducted in Brazil and in partnership with the International Recovery and Citizenship Collective (IRCC) and The Yale Program for Recovery and Community Health. The authors met monthly to exchange experiences, studies and practices, and six experiences were selected, described, analyzed and compared. A discussion of these experiences, their challenges, impact and potential followed.

Findings

The explored experiences emphasize that peer support, lived experience leadership and advocacy are feasible in the Brazilian mental health system and can help advance the Brazilian Psychiatric Reform.

Research limitations/implications

This paper is limited to the experience of researchers already engaged in peer support work in six cities in Brazil. Although they represent several different regions in Brazil, there are areas it has not reached. Further research should address and provide a broader view of peer support and recovery strategies spreading in the country.

Social implications

These experiences demonstrate the feasibility and acceptability of the recovering citizenship approach to reduce stigma, promote empowerment, autonomy, activism and advocacy, and increase a sense of belonging for those in recovery and marginalized by society. The Brazilian psychiatric reform can benefit from including peer supporters as mental health treatment providers.

Originality/value

This paper provides a novel view of the state of the art of peer support initiatives in Brazil and can inspire individuals, government and communities as they see and understand the breadth, depth and meanings of these peer support experiences.

Details

Journal of Public Mental Health, vol. 22 no. 3
Type: Research Article
ISSN: 1746-5729

Keywords

Article
Publication date: 1 January 1989

Edward J. Valauskas

Considers what the NeXT computer can offer libraries as analternative to conventional mainframe‐PC‐terminal systems for sorting,storing, and displaying bibliographic information…

Abstract

Considers what the NeXT computer can offer libraries as an alternative to conventional mainframe‐PC‐terminal systems for sorting, storing, and displaying bibliographic information. Discusses the NeXT computer hardware, software, the idea of a library workstation, and the promise of the Digital Librarian utility. Surmises that, despite criticisms of cost, NeXT offers the possibility of a transformation in the way bibliographic information is handled by both patrons and staff.

Details

OCLC Micro, vol. 5 no. 1
Type: Research Article
ISSN: 8756-5196

Keywords

Article
Publication date: 29 December 2022

Clarissa Theadora, Maria Veronica Amelia, Garry Wei-Han Tan, Pei-San Lo, Keng-Boon Ooi and Yogesh Kumar Dwivedi

Given the acute competition between music-streaming platforms (MSPs), the purpose of this study is to identify the relational motivators of brand loyalty towards the MSP in terms…

2036

Abstract

Purpose

Given the acute competition between music-streaming platforms (MSPs), the purpose of this study is to identify the relational motivators of brand loyalty towards the MSP in terms of user-brand involvement, brand trust, brand engagement, brand recommendation and brand loyalty.

Design/methodology/approach

Cross-sectional quantitative data, gathered from a total of 340 eligible respondents via an online questionnaire survey, were empirically analysed and validated using a hybrid predictive-analytics structural equation modelling (SEM) and Artificial Neural Network (ANN) method.

Findings

The results of this study demonstrate that user-brand involvement promotes brand loyalty toward a MSP by fostering brand engagement, brand trust and positive word-of-mouth. SEM and ANN data comparison reveals good consistency.

Research limitations/implications

The generalizability of the research outcomes may be constrained, as this study only considers the data from a single country (i.e. Malaysia) and one music streaming platform (i.e. Spotify). This study highlighted the relevance of user-brand involvement and non-core supporting services in the cultivation of brand loyalty, particularly their salient roles in promoting favourable attitudes and behaviours towards platform brands.

Practical implications

The insights produced can aid MSPs in devising better user retention strategies that can be used to maintain their competitive edge over time. The findings of this study made it abundantly evident that practitioners should facilitate more user-brand cooperative activities to encourage user-brand involvement and, ultimately, foster brand loyalty.

Originality/value

This study has addressed a major research gap by examining the relational roots of brand loyalty, which transcend the typical focus on transactional factors and technical lock-in. This study pioneered the investigation of brand involvement with user involvement.

1 – 10 of 935