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The concept of lean and ISO 14001 as a combined approach is an evolving strategy for streamlining operational processes and attaining environmental sustainability in the manufacturing context. This paper explores the critical success factors (CSFs) for a combined lean and ISO 14001 implementation in the manufacturing industry for achieving the operational and environmental benefits.

A systematic literature review (SLR) based on Scopus and Web of Science databases is conducted to present peer-reviewed articles on the CSFs for lean and ISO 14001 implementation in manufacturing operations. This article applies the CSF theory to classify the CSFs for a joint lean and ISO 14001 adoption.

Numerous CSFs are synthesised from the SLR across seven theoretical contexts of industry, competitive strategy, managerial position, environmental, temporal, internal/external, monitoring and building/adapting factors for a combined lean and ISO14001 implementation.

Numerous CSFs are synthesised from the SLR across seven theoretical contexts of strategic direction, competitive strategy, leadership and management, environmental, temporal, internal/external, monitoring and continuous process improvement factors for a combined lean and ISO 14001 implementation.

This paper contributes to academic scholarship by providing a theoretical perspective through classification of CSFs for a combined lean and ISO 14001 implementation to achieve operational and environmental performance. This paper also contributes to practitioners and policymakers who can use the emergent theoretical framework for application in practice for a more efficient and effective deployment of both strategies in the manufacturing industry.

To the best of author's knowledge, this study is the first to propose a theoretical framework of CSFs for a combined lean and ISO 14001 implementation based on the CSF theory and SLR findings in the manufacturing industry.

This research has been conducted with a view to creating a framework to integrate risk management based on building information modeling (BIM) information.

In this research, all the information related to the construction of a residential project including 3D, 4D and 5D BIM models and the execution and control phases information was collected, and the risk list was determined for each activity accordingly.

The present study has suggested a framework for risk management in order to optimize project changes.

The lack of integration between 3D, 4D and 5D modeling besides execution information is a fundamental problem in many projects. The gap between these two groups of information will lead to improper management and late decisions, eventually imposing unforeseen delays and cost overruns. Risk management by the means of adopting a new approach has been addressed in recent studies using new methods, such as BIM and its associated technologies, some of which were mentioned in the review of theoretical literature in this research.

Operation and maintenance (O&M) processes projects such as identification, assessment, planning and execution, embody a variety of standards such as technical (method of statement), environmental, economic (campus development) and social (health and wellbeing). Because these standards have proven to be challenging to integrate, local governments are increasingly experimenting with social innovation (SI) as a bottom-up form of standard integration. This study aims to apply the concept of SI to the O&M processes of facilities management at polytechnics in Malaysia to identify problems with conventional working practices in this area and to recommend potential solutions.

The paper reviews evidence that conventional working methods generate significant problems related to paper-based forms, improper database management and flawed decision-making processes. Because of the lack knowledge about different ways of how standard integration is achieved, the comparison of three polytechnic institutions which are Rensselaer Polytechnic Institute (RPI) and Southern Polytechnic College of Engineering and Engineering Technology (SPCEET) in USA as well as Seberang Perai Polytechnic, Pulau Pinang (PSP) in Malaysia shares the ambition to realise standard integration of O&M through SI.

The findings reveal that SI leads to four ways of standard integration: computerised maintenance management system, online customer complaint, electronic form and relational database. Application of the concept of SI reveals the need for more sophisticated management solutions in the O&M processes of facilities management.

These standard integration arrangements unfortunately seem to mainly contribute to greater alignment between standard rather than true standard integration. The concept of SI will guide future improvements and developments in maintenance management systems to fulfil requirements in this area.

This paper aims to analyse the bibliometric characteristics of the ISO 50001 publication, map the state of the art of the research topic and identify future research issues.

This research is a bibliometric study. The data were collected from Scopus. Both performance and science mapping analysis were performed.

The research results showed the top author, paper and country of ISO 50001 publications. There are four author collaboration clusters and five country collaboration clusters. Eight research themes were mapped into four quadrants based on the density and centrality. The bibliometric coupling analysis showed six research clusters. Finally, the research issues were mapped. The implications were discussed.

This research gave several implications for researchers, practitioners and public policymakers. For researchers, the bibliometric analysis provides several research issues that can be followed up by future research. For practitioners, the bibliometric analysis showed that applied tools and methods that can assist the implementation of ISO 50001-based energy management have been developed. For public policymakers, the bibliometric analysis offered the knowledge structure on ISO 50001 that can be used in public policymaking development. The author collaboration cluster and the bibliometric coupling cluster can be used to trace the scientific information that is needed as the foundation of public policy.

Many ISO 50001 studies have been performed. However, based on the search in several main academic scientific paper databases, there is no bibliometric study on the research topic. This is the first bibliometric study on ISO 50001 publication. This study takes a holistic approach combining performance analysis and science mapping analysis that includes elaborated thematic mapping and evolution analysis.

The purpose of this paper is to investigate how customer relationship management (CRM) implementation affects internal capital allocation efficiency, the efficiency with which a firm allocates its capital across its business segments.

The authors use a statistical regression method to analyze a sample of 801 unique firms in the USA from COMPUSTAT and the Computer Intelligence database. This analysis examines the relation between CRM implementation and internal capital allocation efficiency and identifies the conditions under which firms benefit more from CRM implementation. They also use instrumental variables (IVs) to address endogenous concerns with a two-stage least squares (2SLS) model.

The authors find that CRM implementation is positively related to internal capital allocation efficiency. The results are robust to the 2SLS analysis with IVs. This positive relation is more pronounced for firms with effective internal control and for those operating in highly competitive markets.

The research implies that that CRM can have a significant cross-functional effect on corporate financing and budgeting. This also suggests that when chief marketing officers plan marketing initiatives and implement CRM, they should communicate to chief financial officers not only the direct effect but also the indirect strategic benefits of such initiatives to a firm.

The authors reveal a previously overlooked aspect of marketing accountability by suggesting marketing’s impact on internal capital markets. They also enrich the body of literature on CRM benefits by showing a cross-functional benefit from marketing to finance (or capital allocation).

Information and communication technology (ICT) implementation has demonstrated usefulness in supply chain coordination and efficiency optimization in various industries and sectors. This study investigates the extent of ICT deployment in fruits and vegetable supply chains (FVSC) from “farm-to-fork” to ensure food security.

This paper employs a systematic literature review (SLR) methodology and identified a total of 99 journal articles ranging from 2001 to April 2023 for analysis. The reviewed articles have been classified based on the framework proposed from the perspective of food security. Bibliometric and content analysis is carried out with the final list of articles to extract useful insights.

The findings reveal that ICT implementation in FVSC is a relatively new research area; researchers have started investigating several aspects of ICT in FVSC through varied research methodologies. Experimental research aimed at addressing food safety and condition monitoring of fruits and vegetables (FV) has started to gain traction while theory building is yet to gain traction in the literature reviewed. Findings indicate further research is required on technologies like blockchain (BCT), artificial intelligence (AI) and machine learning (ML), especially on key objectives such as food security, and the triple-bottom-line approach of sustainability. It also indicates that implementing relevant ICTs in FVSC can help delay, if not avert, the food crisis predicted by Malthusian theory.

This study used only well-established databases to ensure quality of the studies examined. There is a possibility of missing out on articles from other sources not considered. As a result, future SLR studies may employ additional databases, such as Springer Link, Taylor and Francis, Emerald Insight and Google Scholar. Other methodologies such as expert interviews and extra empirical methodologies may also be employed to give a more balanced picture and insights into ICTs implementation in FVSC.

This study offers a summative detail of the status of ICT implementation in FVSC and can serve as a reference guide for stakeholders in developing strategies for efficient FVSC management. This research work highlights the impact of ICT implementation in FVSC on the four pillars of food security which include improved availability, accessibility, utilization and stability.

This study focuses on ICT implementation for food security in FVSC. The SLR highlights the gaps and proffers potential solutions that enhance global efforts on food security through ICT-enabled reduction in food waste and food loss in FVSC.

The purpose of this paper is to study the correlational and effect relationship between Halal standards and the performance of Halal-certified Palestinian Food Companies.

Quantitative method was used, using a questionnaire survey of 40 Halal-certified Palestinian organizations out of a total of 47 certified organizations, the analysis was done using the partial least squares structural equation modeling (PLS-SEM) and the literature review was conducted using a well-known systematic literature review methodology.

Halal implementation and certification had a positive impact on performance (operational, financial and marketing). The depth/intensity of implementation fully mediates operational performance and partially mediates marketing and financial performance.

As the sample size is small, it is recommended to conduct the study using a larger sample size, once the number of Palestinian Halal-certified organizations increases. A longitudinal or panel study is recommended to capture data that are more accurate and avoid objectivity and bias issues using a cross-sectional research design method. Finally, the study recommends to conduct additional research in the field of Halal awareness for customers to gage their intention and welling to buy Halal products within the Middle East region.

The importance of this study exists in the lack of previous Halal-related studies in the Palestinian context and the previously described gap in the literature. Nevertheless, the quality management drivers and impact are limited in the Palestinian context compared with other contexts; the results of the previously published studies revealed mixed results such as the drivers of quality management are based on the type of business. Finally, this research gives small insights and directions toward conducting additional studies concerning customer awareness about Halal products.

This paper critically analysed 195 articles with the objectives of providing a clear understanding of the current City Information Modelling (CIM) implementations, identifying the main challenges hampering the uptake of CIM and providing recommendations for the future development of CIM.

This paper adopts the PRISMA method in order to perform the systematic literature review.

The results identified nine domains of CIM implementation including (1) natural disaster management, (2) urban building energy modelling, (3) urban facility management, (4) urban infrastructure management, (5) land administration systems, (6) improvement of urban microclimates, (7) development of digital twin and smart cities, (8) improvement of social engagement and (9) urban landscaping design. Further, eight challenges were identified that hinder the widespread employment of CIM including (1) reluctance towards CIM application, (2) data quality, (3) computing resources and storage inefficiency, (4) data integration between BIM and GIS and interoperability, (5) establishing a standardised workflow for CIM implementation, (6) synergy between all parties involved, (7) cybersecurity and intellectual property and (8) data management.

This is the first paper of its kind that provides a holistic understanding of the current implementation of CIM. The outcomes will benefit multiple target groups. First, urban planners and designers will be supplied with a status-quo understanding of CIM implementations. Second, this research introduces possibilities of CIM deployment for the governance of cities; hence the outcomes can be useful for policymakers. Lastly, the scientific community can use the findings of this study as a reference point to gain a comprehensive understanding of the field and contribute to the future development of CIM.

Aligning corporate communications through different information sources is a great challenge for marketers, especially those operating in the tourism sector, which has been harshly affected by the recent COVID-19 pandemic. This paper provides a deep analysis of the implementation of seven basic principles of the integrated marketing communications (IMC) paradigm in a crisis situation.

In-depth interviews with tourism and hospitality service providers were conducted in the fourth quarter of 2021 in Croatia, a destination that showed remarkable results in terms of the number of international tourist arrivals during the pandemic.

Most firms successfully transitioned from tactical to strategic IMC implementation. Some problems were reported in the coordination of communication tools and channels. Whereas the use of digital technology was enhanced, database management did not receive sufficient attention. Message clarity represented the greatest challenge, while consumer-centric communication was the most neglected principle. Relationship building was pursued mainly through B2B rather than B2C communication, whereas brand equity development pursued through communication mix mostly focused on increases in awareness, perceived quality and attitudinal loyalty.

This research is qualitative in nature and provides opinions on IMC adoption from the managerial perspective only.

This paper provides guidelines for the successful integration of marketing communications (marcom) in an extremely ambiguous and uncertain environment.

The contribution of this work lies in the proposal of a new refined and expanded theoretical framework of IMC principles and numerous marcom strategies for operating during the COVID-19 pandemic, thus providing relevant implications for academia and industry.

This paper aims to review the literature on the relationship between the implementation and performance of 4.0 industrial revolution (IR) technologies and explores the extent to which the effects of several internal and external contingency factors on these relationships have been considered by the existing empirical studies.

To achieve its purposes, this study follows a systematic review of the literature and explores the published empirical research on implementation and performance links of 4.0 IR technologies and the effects of contingency factors on these links in mainly three main databases.

The findings of this study reveal that in general several contingency factors tend to have significant effects on the implementation and performance links of 4.0 IR in several contexts. This study also shows that the effects of these contingencies the effects of contingency factors on the implementation and performance links of 4.0 IR technologies are receiving growing attention from researchers and have been studied in different approaches but the moderation approach was the highest.

The review of the literature conducted in this study refers to those studies published mostly by three main databases (i.e. Scopus, Web of Sciences, and Science Direct), and only those papers published in English, and thus does not contain publications out of these restrictions.

This is one of the early literature review studies to explore and discuss the current state of research on the effects of contingency factors on the relationships between the implementation and performance of 4.0 IR technologies in the contexts of logistics and supply chain management.