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Article
Publication date: 16 March 2010

Leili Aghaei Meibodi and Abbas Monavvarian

This study deals with the results of an investigation to recognize and prioritize key and critical success factors to achieve predetermined goals in strategic plans of…

Abstract

Purpose

This study deals with the results of an investigation to recognize and prioritize key and critical success factors to achieve predetermined goals in strategic plans of SAIPA Press Co., producer of Automobile parts.

Design/methodology/approach

In this study, Sirus and Moghaddam model, 2007, is used to identify critical success factors. also, a descriptive statistical method is used to analyze population data, and Friedman method to answer the questions

Findings

Recognition the 24 key success factors, priority of them, being as the critical success factors or core competencies are the results of this research.

Practical implications

Key success factors determine those performance fields that manager should notice permanently. These factors have most importance in executing this strategy

Originality/value

Key factors concepts for success is not a new revolution in occupation. These concepts were suggested by Ronald Daniel in 1960s. But nowadays, these concepts and approaches become more powerful. The most successful organizations in new millennium are those that from one hand have brilliant strategic views and from the other hand have guidelines and tactics to achieve success Key success goals and factors are both necessary to conduct organization to its mission. Key success factors make goals powerful directly and make mission powerful indirectly.

Details

Business Strategy Series, vol. 11 no. 2
Type: Research Article
ISSN: 1751-5637

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Article
Publication date: 1 April 2006

Arun Sharma

The paper seeks to present research that examines the success factors for key accounts within firms, i.e. what factors lead to successful versus unsuccessful key accounts.

Abstract

Purpose

The paper seeks to present research that examines the success factors for key accounts within firms, i.e. what factors lead to successful versus unsuccessful key accounts.

Design/methodology/approach

Data from a consulting firm are analyzed to examine the success factors for key accounts within firms.

Findings

The results suggest that marketers' relational assets, personal/social bonds, dissatisfaction, and change in environment are the primary drivers of key account success.

Research limitations/implications

The paper summarizes one's understanding in this area and provides additional data that will allow firms to re‐evaluate their strategies regarding success of specific key accounts. In the light of the sample, additional studies are suggested.

Practical implications

Marketers need to invest more in relational assets, personal/social bonds, and satisfaction activities as well as monitor changes in the environment.

Originality/value

Key accounts have become an integral part of most business firms, as key account teams are created to provide extra attention to important customers and to allow a consolidation of selling activities to geographically dispersed large customer firms. Previous research has examined the success factors of key account programs between firms and this paper provides data on the success factors of key accounts within firms.

Details

Journal of Business & Industrial Marketing, vol. 21 no. 3
Type: Research Article
ISSN: 0885-8624

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Article
Publication date: 8 January 2018

Ensieh Ahmad Alinejad, Mir Saman Pishvaee and Ali Bonyadi Naeini

This study aims to determine the key success factors of logistics provider enterprises in Iran, a country which has a significant potential for logistics activities among…

Abstract

Purpose

This study aims to determine the key success factors of logistics provider enterprises in Iran, a country which has a significant potential for logistics activities among the Middle East countries, and connects the Asian, European and African logistics networks.

Design/methodology/approach

This study is an applied one in terms of goal and descriptive according to the data collection method. Survey analysis is conducted with 130 Iranian logistics provider firms. The 119 responses to the questionnaire are evaluated statistically, and thereafter, analytic hierarchy process and decision-making trial and evaluation laboratory (DEMATEL) methods are used to prioritize the obtained key success factors.

Findings

A comprehensive list of logistics provider firms’ key success factors are provided according to literature and opinion of experts. Among the aforementioned list, the authors found that management and leadership, internationalization and the competence of employees are the most important key success factors of logistics provider firms in Iran.

Originality/value

This is the first research that studies the key success factors of logistics provider firms in Iran. As Iran is an important intermediate country in the Middle East logistics corridor, it is worthy for practitioners and investors to know about success factors of logistics provider companies in Iran. In fact, focusing on the key success factors determined in this research assures the competitiveness of logistics provider firms in Iran. Moreover, the results can be also useful for some other countries in the Middle East such as Turkey and Emirates and can be used to enhance the logistical performance of the Middle East logistics network.

Details

Kybernetes, vol. 47 no. 3
Type: Research Article
ISSN: 0368-492X

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Article
Publication date: 13 February 2017

D. Laurie Hughes, Nripendra P. Rana and Antonis C. Simintiras

Information systems (IS) project failure has been a recurring problem for decades. The purpose of this paper is twofold: first, to examine the key factors that influence…

Abstract

Purpose

Information systems (IS) project failure has been a recurring problem for decades. The purpose of this paper is twofold: first, to examine the key factors that influence project failure and an analysis of the major areas that can have a significant impact on success; and second, to explore some of the key aspects that have an impact on project management performance from the practitioner perspective and discusses the problems faced by organizations in the closer integration of change and project management.

Design/methodology/approach

This study critically reviews the IS failure literature developing a synthesized view of the key issues and common reasons for projects to fail. The approach taken in this study is one that focuses on a number of key questions that pull together the relevant themes in this genre of research whilst highlighting many of the implications for practitioners and organizations alike.

Findings

Key questions remain on the underlying causes of instances of poor project management as an IS failure factor. The literature has omitted to develop a deeper analysis of the associations between failure factors and the potential causal relationships between these factors. The realization of project benefits relies on the success of both change and project management yet the formal integration of these two disciplines is constrained by separate standards bodies and an immature body of research.

Research limitations/implications

This study is limited by its theoretical nature lacking an empirical element to provide a deeper analysis of IS failure factors and their interrelationships. This specific area is a recommendation for future research, where causal relationships between failure factors could be developed via a mathematic-based method such as interpretive structural modeling.

Practical implications

With failure rates of IS projects still unacceptably high after decades of attempts to significantly change outcomes, a deeper analysis of this topic is required. The research gaps and recommendations for practitioners highlighted in this study have the potential to provide valuable contributions to this topic of research.

Originality/value

The intent of this study is to present a new perspective of this genre of IS research that develops the main arguments and gaps in the literature from the practitioner viewpoint.

Details

Journal of Enterprise Information Management, vol. 30 no. 1
Type: Research Article
ISSN: 1741-0398

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Article
Publication date: 11 September 2007

Tony Ching‐Tung Chan, Kwai‐Sang Chin and Ping‐Kit Lam

The purpose of this research is to identify the core values and key success factors in strategic sourcing; and to examine the importance of strategic sourcing and the key

Abstract

Purpose

The purpose of this research is to identify the core values and key success factors in strategic sourcing; and to examine the importance of strategic sourcing and the key success factors in the Hong Kong toy industry. In addition, the relationship between the implementation of the key factors and sourcing performance in the Hong Kong toy industry are investigated.

Design/methodology/approach

The empirical research is based on a questionnaire survey that collected data from 205 Hong Kong toy companies. The survey investigated the degree of importance of key success strategic sourcing factors and the extent of implementation of the key factors in the companies. Furthermore, the sourcing performance of the companies was measured to investigate its relationship with the implementation of the key factors.

Findings

The research identifies five core values and 14 key success factors in strategic sourcing through literature reviews. The survey findings indicate that the identified key success factors are important and positively related to the sourcing performance. Moreover, the results show that the implementation of strategic sourcing in the Hong Kong toy industry is lagging behind the degree of importance of strategic sourcing.

Research limitations/implications

Since there is a gap between the implementation and importance of strategic sourcing, there is room for the Hong Kong toy industry to improve sourcing performance by addressing the 14 key success factors.

Originality/value

The paper identifies the key success strategic sourcing factors to improve sourcing performance in the Hong Kong toy industry.

Details

International Journal of Quality & Reliability Management, vol. 24 no. 8
Type: Research Article
ISSN: 0265-671X

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Article
Publication date: 15 December 2020

So-Hyun Lee, Soobin Choi and Hee-Woong Kim

The purpose of this paper is to explore the key success factors behind Bangtan Boys’ (BTS) popularity, and how they can contribute to sustaining it, along with detailed…

Abstract

Purpose

The purpose of this paper is to explore the key success factors behind Bangtan Boys’ (BTS) popularity, and how they can contribute to sustaining it, along with detailed strategies for the success of global pop.

Design/methodology/approach

This study adopts a mixed-methods approach that uses text mining and interviews and uses the success of BTS to find the key factors accounting for its sustained popularity. For use in text mining, we collected data related to BTS from social network sites (SNS) and analyzed this data using latent Dirichlet allocation (LDA) topic modeling, term frequency analysis and keyword extraction. In addition, we conducted interviews to explore the key factors accounting for the sustained popularity of BTS.

Findings

We found ten key success factors—active global fandom, SNS communication, fans' loyalty, empathy through music, storytelling and world view, performance quality, music video quality, overseas expansion at an early stage, efforts for self-development and teamwork among members— for a global pop group's success and sustained popularity.

Research limitations/implications

This study contributes to the literature by finding key factors for success and sustained popularity of a global group through using a mixed-methods approach.

Practical implications

Our results suggest strategies to sustain the popularity of global groups and its potential to benefit across the entertainment industry.

Originality/value

This study is among the first to comprehensively examine the key factors for Korean pop’s (K-pop) sustained popularity by using a mixed-methods approach of text mining and interviews.

Details

Internet Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 4 October 2011

Ji Hyun Cho, Jae Hoon Lee, Dong Geun Ahn and Joong Soon Jang

The purpose of this paper is to determine the key ingredients of Six Sigma in order to grasp and understand its essential characteristics and then identify suitable…

Abstract

Purpose

The purpose of this paper is to determine the key ingredients of Six Sigma in order to grasp and understand its essential characteristics and then identify suitable ingredients and complements in consideration of vision, strategies, capability, and circumstance of a company.

Design/methodology/approach

The study outlines the range of research in Korean enterprises, suppliers, and SMEs. Potential ingredients collected from previous studies about critical success factors, ingredients of Six Sigma and TQM, and criteria of quality awards (Malcolm Baldrige National Quality Award (MBNQA), European Foundation for Quality Management (EFQM) Award, Deming Prize, Korean National Quality Award) are classified into 11 categories based on Six Sigma expert opinions and affinity analysis. Also, questionnaires are surveyed from champions, master black belts and black belts in 90 Korean companies that have more than three years of experience in implementing Six Sigma. Statistical analysis with factor analysis and hypothesis testing has been done to select the key ingredients and to find the differences among the diverse types of companies.

Findings

By using factor analysis, three main factors are derived for each category respectively, and consequently 30 factors in 11 categories are concluded as the key ingredients of Six Sigma in Korean companies. There is a significant difference in importance of Six Sigma key ingredients according to company size, business type, and implementation phase.

Research limitations/implications

A study may be conducted to identify Six Sigma success factors according to corporate characteristics from key ingredients identified in this study in future.

Originality:/value

The paper investigates the key ingredients of Six Sigma based on a survey of diverse sizes, industries, and implementation phases of Korean companies. Compared with other studies conducted by empirical methods, the survey data are statistically analysed and the evaluation results are represented as quantitative indicators.

Details

The TQM Journal, vol. 23 no. 6
Type: Research Article
ISSN: 1754-2731

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Book part
Publication date: 7 October 2015

Azizah Ahmad

The strategic management literature emphasizes the concept of business intelligence (BI) as an essential competitive tool. Yet the sustainability of the firms’ competitive…

Abstract

The strategic management literature emphasizes the concept of business intelligence (BI) as an essential competitive tool. Yet the sustainability of the firms’ competitive advantage provided by BI capability is not well researched. To fill this gap, this study attempts to develop a model for successful BI deployment and empirically examines the association between BI deployment and sustainable competitive advantage. Taking the telecommunications industry in Malaysia as a case example, the research particularly focuses on the influencing perceptions held by telecommunications decision makers and executives on factors that impact successful BI deployment. The research further investigates the relationship between successful BI deployment and sustainable competitive advantage of the telecommunications organizations. Another important aim of this study is to determine the effect of moderating factors such as organization culture, business strategy, and use of BI tools on BI deployment and the sustainability of firm’s competitive advantage.

This research uses combination of resource-based theory and diffusion of innovation (DOI) theory to examine BI success and its relationship with firm’s sustainability. The research adopts the positivist paradigm and a two-phase sequential mixed method consisting of qualitative and quantitative approaches are employed. A tentative research model is developed first based on extensive literature review. The chapter presents a qualitative field study to fine tune the initial research model. Findings from the qualitative method are also used to develop measures and instruments for the next phase of quantitative method. The study includes a survey study with sample of business analysts and decision makers in telecommunications firms and is analyzed by partial least square-based structural equation modeling.

The findings reveal that some internal resources of the organizations such as BI governance and the perceptions of BI’s characteristics influence the successful deployment of BI. Organizations that practice good BI governance with strong moral and financial support from upper management have an opportunity to realize the dream of having successful BI initiatives in place. The scope of BI governance includes providing sufficient support and commitment in BI funding and implementation, laying out proper BI infrastructure and staffing and establishing a corporate-wide policy and procedures regarding BI. The perceptions about the characteristics of BI such as its relative advantage, complexity, compatibility, and observability are also significant in ensuring BI success. The most important results of this study indicated that with BI successfully deployed, executives would use the knowledge provided for their necessary actions in sustaining the organizations’ competitive advantage in terms of economics, social, and environmental issues.

This study contributes significantly to the existing literature that will assist future BI researchers especially in achieving sustainable competitive advantage. In particular, the model will help practitioners to consider the resources that they are likely to consider when deploying BI. Finally, the applications of this study can be extended through further adaptation in other industries and various geographic contexts.

Details

Sustaining Competitive Advantage Via Business Intelligence, Knowledge Management, and System Dynamics
Type: Book
ISBN: 978-1-78441-764-2

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Article
Publication date: 19 September 2016

Søren Lindhard and Jesper Kranker Larsen

A construction project traditionally involves a variety of participants. Owners, consultants, and contractors all have diverse opinions and interests, but they all seek to…

Abstract

Purpose

A construction project traditionally involves a variety of participants. Owners, consultants, and contractors all have diverse opinions and interests, but they all seek to ensure project success. Success is habitually measured as performance output regarding cost, time, and quality. Despite previous research mapping the success and failure factors, construction managers seem to have difficulty in attaining success. To provide clearer guidance on how to fulfill success criteria, the purpose of this paper is to identify the underlying factors that affect performance and thus project success in construction processes.

Design/methodology/approach

A questionnaire survey based on a literature review provided 25 key process factors divided into five key categories. Based on the responses from commonly involved construction parties, the factors were ranked and tested for significant differences between the parties.

Findings

The top five most important process factors were found to relate to the sharing of knowledge and communication. Moreover, testing the ranking for significant differences between owners, consultants, and contractors revealed five differences. The differences related to the interpretation and importance of trust, shared objectives, project coordination, and alternative forms of coordination.

Originality/value

All respondents identify improved knowledge sharing and communication as the key to improved cost, time, and quality performance and are therefore the areas where construction managers need to focus their resources. Thus, improved experience sharing and communication will increase the likelihood of project success, through improving competences, commitment, and coordination.

Details

Engineering, Construction and Architectural Management, vol. 23 no. 5
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 17 April 2007

Jifeng Mu, Gang Peng and Yi Tan

The importance of innovation to the performance of firms has led to numerous studies conducted to identify the critical successful factors in new product development…

Abstract

Purpose

The importance of innovation to the performance of firms has led to numerous studies conducted to identify the critical successful factors in new product development (NPD). However, most of these studies were conducted within the context of the developed economies or for large enterprises; relatively little is known about how firms, especially small and medium‐size enterprises (SMEs), develop new products in many of the emerging markets. This paper tries to bridge the gap by examining the key success factors of NPD in Chinese SMEs. Different from the traditional approach regarding the success factors in each stage of NPD as homogeneous, the key success factors in each stage of the NPD process are examined from a managerial perspective.

Design/methodology/approach

The data used in this study were collected through a multi‐stage procedure including in‐depth field interviews and surveys. Two rounds of pretests were used to refine the measurements, and the 74 questionnaires retuned in the third round were used to analyze the key success factors for NPD through score ranking and principal component analysis.

Findings

Chinese SMEs do not regard financial return as the primary criterion in the idea‐generation stage. Although the key success factors are relatively quite different in various stages, technological, marketing, commercial, and managerial factors are important across all stages.

Research limitations/implications

The samples were from Beijing Incubator Alliances, which might not be representative.

Practical implications

The results will be interesting to both researchers and managers who want to know how the Chinese SMEs develop their new products.

Originality/value

Very few studies were conducted on how the Chinese SMEs develop new products, and this research contributed to this important topic. Various success factors were examined for each stage of the NPD process from a managerial perspective, rather than viewing the success factors in each stage of NPD as homogeneous, as most previous research has suggested.

Details

International Journal of Emerging Markets, vol. 2 no. 2
Type: Research Article
ISSN: 1746-8809

Keywords

1 – 10 of over 100000