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The strategic management literature emphasizes the concept of business intelligence (BI) as an essential competitive tool. Yet the sustainability of the firms’ competitive advantage provided by BI capability is not well researched. To fill this gap, this study attempts to develop a model for successful BI deployment and empirically examines the association between BI deployment and sustainable competitive advantage. Taking the telecommunications industry in Malaysia as a case example, the research particularly focuses on the influencing perceptions held by telecommunications decision makers and executives on factors that impact successful BI deployment. The research further investigates the relationship between successful BI deployment and sustainable competitive advantage of the telecommunications organizations. Another important aim of this study is to determine the effect of moderating factors such as organization culture, business strategy, and use of BI tools on BI deployment and the sustainability of firm’s competitive advantage.

This research uses combination of resource-based theory and diffusion of innovation (DOI) theory to examine BI success and its relationship with firm’s sustainability. The research adopts the positivist paradigm and a two-phase sequential mixed method consisting of qualitative and quantitative approaches are employed. A tentative research model is developed first based on extensive literature review. The chapter presents a qualitative field study to fine tune the initial research model. Findings from the qualitative method are also used to develop measures and instruments for the next phase of quantitative method. The study includes a survey study with sample of business analysts and decision makers in telecommunications firms and is analyzed by partial least square-based structural equation modeling.

The findings reveal that some internal resources of the organizations such as BI governance and the perceptions of BI’s characteristics influence the successful deployment of BI. Organizations that practice good BI governance with strong moral and financial support from upper management have an opportunity to realize the dream of having successful BI initiatives in place. The scope of BI governance includes providing sufficient support and commitment in BI funding and implementation, laying out proper BI infrastructure and staffing and establishing a corporate-wide policy and procedures regarding BI. The perceptions about the characteristics of BI such as its relative advantage, complexity, compatibility, and observability are also significant in ensuring BI success. The most important results of this study indicated that with BI successfully deployed, executives would use the knowledge provided for their necessary actions in sustaining the organizations’ competitive advantage in terms of economics, social, and environmental issues.

This study contributes significantly to the existing literature that will assist future BI researchers especially in achieving sustainable competitive advantage. In particular, the model will help practitioners to consider the resources that they are likely to consider when deploying BI. Finally, the applications of this study can be extended through further adaptation in other industries and various geographic contexts.

Creating a real-time data integration when developing an internet-of-things (IoT)-based warehouse is still faced with challenges. It involves a diverse knowledge of novel technology and skills. This study aims to identify the critical components of the real-time data integration processes in IoT-based warehousing. Then, design and apply a data integration framework, adopting the IoT concept to enable real-time data transfer and sharing.

The study used a pilot experiment to verify the data integration system configuration. Radio-frequency identification (RFID) technology was selected to support the integration process in this study, as it is one of the most recognized products of IoT.

The experimentations’ results proved that data integration plays a significant role in structuring a combination of assorted data on the IoT-based warehouse from various locations in a real-time manner. This study concluded that real-time data integration processes in IoT-based warehousing could be generated into three significant components: configuration, databasing and transmission.

While the framework in this research was carried out in one of the developing counties, this study’s findings could be used as a foundation for future research in a smart warehouse, IoT and related topics. The study provides guidelines for practitioners to design a low-cost IoT-based smart warehouse system to obtain more accurate and timely data to support the quick decision-making process.

The research at hand provides the groundwork for researchers to explore the proposed theoretical framework and develop it further to increase inventory management efficiency of warehouse operations. Besides, this study offers an economical alternate for an organization to implement the integration software reasonably.

The purpose of this study is to demonstrate how existing volumes of big city crime data could be converted to significantly useful information by law enforcement agencies using readily available data warehouse and OLAP technologies. During the post-9/11 era, criminal data collection by law enforcement agencies received significant attention across the world. Rapid advancement of technology helped collection and storage of these data in large volumes, but often do not get analyzed due to improper data format, lack of technological knowledge and time. Data warehousing (DW) and On-line Analytical Processing (OLAP) tools can be used to organize and present these data in a form strategically meaningful to the general public. In this study, the authors took a seven-month sample crime data from the City of Houston Police Department’s website, cleaned and organized them into a data warehouse with the hope of answering common questions related to crime statistics in a big city in the USA.

The raw data for the seven-month period was collected from the website in Microsoft Excel spreadsheet format for each month. The data were then cleaned, described, renamed, formatted and then imported into a compiled Access database along with the definition of Facts and Dimensions using a STAR Schema. Data were then transferred to the Microsoft SQL Server data warehouse. SQL Server Analysis Services and Visual Studio Business Intelligent Tool are used to create a Data Cube for OLAP analysis of the summarized data.

To prove the usefulness of the DW and OLAP cube, the authors have shown few sample queries displaying the number and the types of crimes as a function of time of the day, location, premises, etc. For example, the authors found that 98 crimes occurred on a major street in the city during the early working hours (7 am and 12 pm) when nobody virtually was at home, and among those crimes, roughly two-thirds of them are thefts. This summarized information is significantly useful to the general public and the law enforcement agencies.

The authors’ research is limited to one city’s crime data, whose data set might be different from other cities. In addition to the volume of data and lack of descriptions, the major limitations encountered were the lack of major neighborhood names and their relation to streets. There are other government agencies that provide data to this effect, and a standard set of data would facilitate the process. The authors also looked at data for a nine-month period only. Analyzing data over many years will provide time-trend of crime statistics for a longer period of time.

Many federal, state and local law enforcement agencies are rapidly embracing technology to publish crime data through their websites. However, more attention will need to be paid to the quality and utility of this information to the general public. At the time, there exists no compiled source of crime data or its trend as a function of time, crime type, location and premises. There needs to be a coherent system that allows for an average citizen to obtain this information in a more consumable package. DW and OLAP tools can provide this information package.

Having the crime data of a big city in a consumable form is immensely useful for all segments of the constituency that the government agencies serve and will become a service that these offices will be expected to deliver on demand. This information could also be useful in many instances for the decision makers, ranging from those seeking to start a business, to those seeking a place to live who may not necessarily know which neighborhoods or parts of the city are more prone to criminal activity than others.

While there have been few reports of possible use of DW and OALP technologies to study criminal data, the authors found that not many authors used actual crime data, the data sets and formats used in each case are different, results are not presented in most cases and the actual vendor technologies implemented can be different as well. In this paper, the authors present how DW and OLAP tools readily available in most enterprises can be used to analyze publicly available criminal datasets and convert them into meaningful information, which can be valuable not only to the law enforcement agencies but to the public at large.

This study proposes targeted modernization of the Department of Defense (DoD's) Joint Forces Ammunition Logistics information system by implementing the optimized innovative information technology open architecture design and integrating Radio Frequency Identification Device data technologies and real-time optimization and control mechanisms as the critical technology components of the solution. The innovative information technology, which pursues the focused logistics, will be deployed in 36 months at the estimated cost of $568 million in constant dollars. We estimate that the Systems, Applications, Products (SAP)-based enterprise integration solution that the Army currently pursues will cost another $1.5 billion through the year 2014; however, it is unlikely to deliver the intended technical capabilities.

In today’s dynamic and changing environment, companies have a strong need to create or sustain their competitive advantages. In order to be competitive, companies need to be responsive and closer to the customers, and deliver value‐added products and services as quickly as possible. Companies also need to be able to support organizational information needs faster and better than their competitors. These goals can be realized by applying two emerging information technologies: enterprise resource planning (ERP) supporting business process integration; and data warehousing supporting data integration. Companies with the further integration of ERP and data warehousing will have great advantages in the competitive environment. Two cases have been studied and presented to illustrate its values.

Data warehousing is the technological trend for the corporate decision support process. This article investigates the current business environment of the data warehouse, including OLAP, data mining, data visualization and other technologies. This article also analyzes the importance of data warehouse management and maintenance and its future developments.

If you're awash in information you don't have time enough to analyze, invest in a data warehouse. It can give you access to data riches you didn't realize you had.

Managing enterprise performance is an important, yet a difficult process due to its complexity. The process involves monitoring the strategic focus of an enterprise, whose performance is measured from the analysis of data generated from a wide range of interrelated business activities performed at different levels within the enterprise. This study aims to investigate management data systems technologies in terms of how they are used and the issues that are related to their effective management within the broader context of enterprise performance management (EPM).

A range of recently published research literature on data warehousing, online analytic processing and EPM is reviewed to explore their current state, issues and challenges learned from their practice.

The findings of the study are reported in two parts. The first part discusses the current business practices of these technologies, and the second part identifies and discusses the issues and challenges the business managers dealing with these technologies face for gaining competitive advantage for their businesses.

The study findings are intended to assist the business managers to effectively understand the issues and technologies behind EPM implementation.

The purpose of this paper is to provide an introduction to some promising potential applications to turn the existing information within a corporation into a business advantage through data warehousing and data mining. The idea is to have a data warehouse system capable of accommodating diverse needs through analytical decision support usage. Roll up data from legacy transaction‐based, routine business operational systems have to be an integral part of the repository. In addition, data warehousing plans must be done in conjunction with top‐level strategies, and most importantly with the cooperation of the technical and other business entities within the corporation. An architecture to coordinate the evolution will be needed. Also, per implementation perspective, there are many synergies between intranet and data warehousing. In turn, intranet provides a quick and easy mechanism for external data sourcing, and facilitates information access by its users anywhere, at any time, which is critical in making timely decisions.

This paper aims to investigate organizational factors to explain why a corporate data warehouse (CDW) was not used by marketing to the extent that it was expected to be used for CRM and other marketing purposes.

A case study of a single health‐care payor organization is used in this study.

Reveals the three primary implementation factors related to marketing's lack of trust in the data, low perceived data quality and perception of marketing needs not being met. Practically, the unique data needs of marketing should be considered in the implementation of a CDW and its interface.

This is the first study of its kind to take the needs of marketing users into consideration.