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1 – 10 of over 89000
Article
Publication date: 1 July 2005

Arthur Sementelli

The purpose of this paper is to determine if business and public administration have distinct identities based on perception of curriculum areas.

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Abstract

Purpose

The purpose of this paper is to determine if business and public administration have distinct identities based on perception of curriculum areas.

Design/methodology/approach

PROSCAL, and algorithm for multidimensional scaling was used.

Findings

Business and public administration faculties have different identities based on their perceptions of curriculum areas.

Research limitations/implications

Relied on a maximum likelihood probability approach. The study should be replicated using other psychometric techniques, or be extended to other disciplines.

Practical implications

Public administration is empirically validated as distinct from business administration and political science. Care must be taken when borrowing ideas from either field, though results indicate that communicating with business administration would be easier due to the shared space.

Originality/value

It is one of the few (if not the only) papers using PROSCAL. It is one of the first to mathematically determine if groups were understanding and processing stimuli similarly enough to be compared.

Details

Journal of Management Development, vol. 24 no. 6
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 17 April 2007

John Donaldson and Irene Fafaliou

To explore the assumptions underlying the traditional “principles of administration” in the light of the rise of interest in corporate social responsibility, business

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Abstract

Purpose

To explore the assumptions underlying the traditional “principles of administration” in the light of the rise of interest in corporate social responsibility, business ethics and corporate governance and to link revised principles to practical stakeholder models, using, for example, modern communications media.

Design/methodology/approach

Using concepts of “fit” between traditional administrative principles and common problems of business administration, such as those identified in the corporate social responsibility, business ethics and corporate governance literature, the approach is to locate principles on which sound administration and “proper” expectations of stakeholders can be adjusted acceptably.

Findings

Traditional lists of principles can be fruitfully replaced by methods for identifying and meeting the aspirations of stakeholders, within agreed principles, which may vary, depending on the level of generality and on circumstances.

Research limitations/implications

The paper is based on observation and conceptual analysis. Developments appear to depend on willingness to replace codes and practices that are devised from the top and imposed on others by ones that are responsive to stakeholders.

Practical implications

Responsive codes imply a need to respond in a principled way to differing aspirations, and a willingness to use modern digital media to identify the aspirations accurately.

Originality/value

Traditional principles of administration are essentially principles for administering the internal labour market in large organisations. The proposed approach broadens the range of application and offers practical ways forward.

Details

International Journal of Social Economics, vol. 34 no. 5
Type: Research Article
ISSN: 0306-8293

Keywords

Book part
Publication date: 22 December 2006

Dwight Waldo

It is appropriate to begin with some observations on the development of Public Administration, for the development of Comparative Public Administration and its present…

Abstract

It is appropriate to begin with some observations on the development of Public Administration, for the development of Comparative Public Administration and its present problems are most clearly viewed in historical perspective: The logical problems are related to a chronological development.

Details

Comparative Public Administration
Type: Book
ISBN: 978-1-84950-453-9

Article
Publication date: 10 July 2021

Marie Carpenter and Patrick Luciano

The purpose of this paper is to analyze the level and forms of advertising in the French telecommunications sector between 1952 and 2002 in order to understand the…

Abstract

Purpose

The purpose of this paper is to analyze the level and forms of advertising in the French telecommunications sector between 1952 and 2002 in order to understand the transformation of the leading organization in the sector and its succesful adoption of increasingly sophisticated practices. The context of increased market orientation is examined to investigate how such practices emerge.

Design/methodology/approach

Extensive historical study of primary source material and secondary sources was conducted to develop acomparison of three eras. For each era, major changes in relation to advertising and promotional practices are identified along with key contextual elements to understand the relative importance of internal or external influences on the adoption of market-oriented practices.

Findings

Initially, advertising and promotional practices studied were introduced gradually within the state-run organization (1952–1973). They subsequently became increasingly important and systematic (1974–1985) before finally becoming those of a modern organization (1986–2002) in the competitive sphere. In addition to single institutional messages aimed at either consumer or business markets, more abstract forms of communication were used over time and publicity was increasingly targeted at different segments.The French telecommunications sector was aware of the necessity to engage in advertising and promotional activities prior to the existence of competition in its main consumer market. Adoption of such customer-oriented practices was more pronounced initially in the business segment. Advertising and promotional activities to consumers became increasingly significant as the administration modernized and developed innovative services. This growth in promotion and in its sophistication accelerated within the new competitive environment following deregulation and, in particular, with the growth of the mobile sector. Both the external environment and internal organizational transformations thus need to be taken into account when analyzing growing adoption of advertising and promotion.

Originality/value

This systematic study of the introduction of advertising and promotional practices in the French telecommunications sector highlights how public organizations can introduce practices linked to market orientation. In the organization studied, the fact that increased advertising and promotional activity was driven by organizational transformation in the second of the three eras studied indicates the importance of investigating internal influences and external factors such as competition.

Details

Journal of Historical Research in Marketing, vol. 13 no. 2
Type: Research Article
ISSN: 1755-750X

Keywords

Abstract

Details

Taxing the Hard-to-tax: Lessons from Theory and Practice
Type: Book
ISBN: 978-1-84950-828-5

Article
Publication date: 13 November 2017

Jason Lee Carter

Thailand desires to improve its economic competitiveness in the Southeast Asia-Pacific region and utilizes the World Economic Forum’s Global Competitiveness Report (GCR…

Abstract

Purpose

Thailand desires to improve its economic competitiveness in the Southeast Asia-Pacific region and utilizes the World Economic Forum’s Global Competitiveness Report (GCR) on the 12 Pillars of Competitiveness to gauge this progress. The purpose of this paper is to study the outcomes for the fifth pillar on “Higher education and training” to identify the challenges to institutional management for the design and implementation of business administration programs.

Design/methodology/approach

The first hypothesis on causality and impact is a comparison of curricula design from published material between Thai and similar highly rated programs from the GCR using a statistical variance method. The second hypothesis is a proposed improvement model for implementation, geocentralization, analyzed using an inferential percentage differentiation.

Findings

The findings reveal a marked misalignment in relevant vs irrelevant curriculum design, with implementation performance results showing lower outcomes from traditional learning methods as compared to geocentralization.

Originality/value

Final remarks outline recommendations that Thai higher education administrators can utilize for improving curriculum design and implementation.

Details

International Journal of Comparative Education and Development, vol. 19 no. 4
Type: Research Article
ISSN: 2396-7404

Keywords

Article
Publication date: 16 May 2016

Erwin Folmer, Martin Matzner, Michael Räckers, Hendrik Scholta and Jörg Becker

Governmental institutions must cooperate with other organizations across institutional boundaries to achieve high-quality service offerings. The required cooperation may…

Abstract

Purpose

Governmental institutions must cooperate with other organizations across institutional boundaries to achieve high-quality service offerings. The required cooperation may lead to complex networks, including several of the thousands of public administrations in the many federal layers of a single country. This paper aims to address the key challenge of the proper management of the information exchange between networked actors, which is generally conducted by means of forms.

Design/methodology/approach

Following the design science research paradigm, this research develops a method that assists in the design and maintenance of forms in public administrations.

Findings

Discussions in the project’s focus groups add evidence to the researchers’ expectation that the method developed in this study improves the quality of forms while reducing the effort required for their design and maintenance.

Research limitations/implications

This paper includes an evaluation of the approach based on qualitative feedback from the project’s stakeholders, although the implementation of the workflows and procedures is subject to future work that evaluates the approach in a variety of practical settings.

Practical implications

The method developed in this paper allows public administrations and legislative authorities to design and manage forms in a cooperative way. Software developers can assume the existence of information structures. The approach extends the BOMOS standardization framework to the operational level.

Originality/value

The main contribution of this paper is the development of a novel method that will change how information exchange is managed in public administrations.

Details

Transforming Government: People, Process and Policy, vol. 10 no. 2
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 8 August 2008

Alexei Oulanov

The current article is a research study examining user perception of the usability of an online information system used by business administration students. The online…

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Abstract

Purpose

The current article is a research study examining user perception of the usability of an online information system used by business administration students. The online database which it aims to examine is Business Source Premier, which is incorporated in a larger platform of databases called EBSCO. The findings of this research will help with the efficient management of this information service as well as improve the application of this database in an academic library setting.

Design/methodology/approach

Convenience sampling procedure was used for recruiting participants. The entire class of 22 students taught at Medgar Evers College of CUNY participated in this survey. Users evaluated this database using Oulanov's usability tool, which entails the following eight criteria: Affect, Adaptability, Control, Helpfulness, Efficiency, User Effort, Measures of Effectiveness, and Retrieval Features.

Findings

Business Source Premier was rated highest in terms of efficiency. Some improvement might be necessary to increase the helpfulness of the system. User effort is another usability criterion that scored lower than the others. Other usability components, including affect, adaptability, control, measures of effectiveness, and retrieval features, were rated highly. The overall performance of Business Source Premier is high and possible paths for improvement are likewise offered.

Originality/value

This case study provided usability assessment of an online business information system used by business administration students, identifying its strong and weak points. This investigation showed that Business Source Premier is efficient and effective tool for conducting research in the field of business administration.

Details

The Electronic Library, vol. 26 no. 4
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 4 July 2016

Elisa Menicucci and Guido Paolucci

The purpose of this paper is to investigate the relationship between bank-specific characteristics and profitability in European banking sector to find the role of…

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Abstract

Purpose

The purpose of this paper is to investigate the relationship between bank-specific characteristics and profitability in European banking sector to find the role of internal factors in achieving high profitability.

Design/methodology/approach

A regression analysis is built on an unbalanced panel data set comprising 175 observations of 35 top European banks over the period 2009-2013. To this end, the empirical data are collected from Bankscope and a comprehensive set of internal characteristics is examined.

Findings

All the determinant variables included in the model have statistically significant impacts on European banks’ profitability. However, the effects are not uniform across profitability measures. Regression findings reveal that size and capital ratio are significant company-level determinants of bank profitability in Europe, while higher loan loss provisions result in lower profitability levels. Findings also suggest that banks with higher deposits and loans ratio tend to be more profitable but the effects on profitability are statistically insignificant in some cases.

Practical implications

This study has considerable policy implications, as the performance of the European banking sector depends on its efficiency, profitability and competitiveness. In view of these findings, some suggestions may be functional for bank regulatory authorities to intensify and sustain robustness and stability of the banking sector.

Originality/value

The results provide interesting insights into the characteristics and practices of profitable banks in Europe. Few econometric studies have empirically explored the determinants of bank profitability in Europe so far, even though similar studies have been conducted in several developed countries. Therefore, this paper tries to close an important gap in the existing literature improving the understanding of bank profitability in Europe.

Details

Journal of Financial Reporting and Accounting, vol. 14 no. 1
Type: Research Article
ISSN: 1985-2517

Keywords

Article
Publication date: 7 April 2015

Marta Rinaldi, Roberto Montanari and Eleonora Bottani

The purpose of this paper is to propose a business process reengineering (BPR) approach to a public administration of Italy, to first assess the efficiency of the…

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Abstract

Purpose

The purpose of this paper is to propose a business process reengineering (BPR) approach to a public administration of Italy, to first assess the efficiency of the administration, then to redesign its internal processes, to improve the current performance.

Design/methodology/approach

A detailed mapping of the AS IS processes of the public administration was initially carried out, together with the collection of the relevant data. Then, a simulation model was designed to support the BPR approach. In particular, the model was exploited to assess the performance of the AS IS scenario of the organization, then to investigate numerous TO BE process configurations and evaluate the achievable performance improvements.

Findings

From the study, it emerged that the current efficiency level of the public administration examined has potentials to be significantly improved. For instance, by maintaining its current workforce, the public administration could consider the opportunity of providing additional services to the citizens or to serve citizens from the neighbouring municipalities. Otherwise, the organization could consider a reorganization and reduction of its current workforce, at the same time keeping the service level to its citizens almost unchanged.

Research limitations/implications

Results of this study cannot be fully generalized, since the whole analysis is grounded on specific public administration. Moreover, although the simulation outcomes of the TO BE processes show interesting improvements compared to the AS IS scenario, the TO BE configurations were not (yet) implemented in practice. Therefore, the results provided should be confirmed in future research activities.

Practical implications

The case study allowed deriving some useful guidelines to improve the efficiency of the public administration examined, as well as to identify some TO BE configurations that could be implemented in practice.

Originality/value

Scientific literature includes a limited number of studies that evaluate the efficiency of public organizations in real contexts. Moreover, no studies target public administrations in Italy. Therefore, this case study represents an interesting addition to the literature.

Details

Business Process Management Journal, vol. 21 no. 2
Type: Research Article
ISSN: 1463-7154

Keywords

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