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1 – 10 of 12Audrey Gilmore, David Carson, Darryl Cummins, Aodheen O’Donnell and Damian Gallagher
In many peripheral regional economies, the decline in indigenous industries has shifted the focus of attention onto SMEs. With a small firm base and a small local market, an…
Abstract
In many peripheral regional economies, the decline in indigenous industries has shifted the focus of attention onto SMEs. With a small firm base and a small local market, an economic priority in a regional economy is to instigate growth. In this context exporting is an essential growth strategy for SMEs. Therefore, the focus of this study was to understand what stimulates SME entrepreneurs to initiate export marketing, examine the difficulties and problems they encounter and ascertain what marketing activities can be used to overcome these and ensure their success in export marketing. In pursuing these issues, the findings illustrate the value of networking as an aid for entrepreneurial exporting activities. The overall conclusion of this study was that SME entrepreneurs were moving rapidly from initial stimulation to their current export positions, encountering a variety of difficulties and problems. In order to overcome these problems SME entrepreneurs used networking extensively and responded to opportunities by benefiting from their inherent flexibility and developing marketing activities to suit specific export markets.
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Audrey Gilmore, Damian Gallagher and Scott Henry
The purpose of this paper is to report on a study that re‐examines the impact of the internet on small to medium‐sized enterprise marketing activities, following a similar study…
Abstract
Purpose
The purpose of this paper is to report on a study that re‐examines the impact of the internet on small to medium‐sized enterprise marketing activities, following a similar study four years earlier (2000) in order to see what, if any, changes have occurred.
Design/methodology/approach
A qualitative research approach was adopted using one‐to‐one, in‐depth semi‐structured interviews with the marketing managers or IT professionals of ten small and medium sized enterprises (SMEs) who were directly involved in introducing the internet and e‐marketing activities within their respective company.
Findings
The all‐encompassing role of the internet in today's business world and the findings of this study raise some serious issues for the future of SMEs operating in a peripheral location and their e‐marketing provisions. It is still very much in its infancy for some SMEs although its use has generally continued since 2000. SMEs still do not use it to its full scope and potential.
Originality/value
The outcomes of the study illustrate the specific barriers and implementation issues encountered by SMEs, identify the consequences of implementing e‐marketing on the SME businesses, and identify how SMEs within regional economies could better use e‐marketing and facilitate better implementation in the future.
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Damian Gallagher, Christina O'Connor and Audrey Gilmore
The purpose of this paper is to go beyond the predominantly conceptual or normative approach found in the market segmentation literature and focus not only on its actual…
Abstract
Purpose
The purpose of this paper is to go beyond the predominantly conceptual or normative approach found in the market segmentation literature and focus not only on its actual application but to review the empirical findings themselves (Foedermayr and Diamantopoulos, 2008) so as to provide the basis for identifying and understanding new segments and assessing the strategic development of the Gaelic Athletic Association (GAA) in Ireland in order to ensure its continued survival, growth and prosperity.
Design/methodology/approach
An exploratory methodology is operationalised in this study using qualitative data obtained from 27 participants possessing relevant knowledge and experience of Gaelic football via a range in-depth interviews and focus groups.
Findings
This study identifies those existing segmentation bases that are both applicable and non-applicable, to the indigenous amateur game of Gaelic football in Ireland, whilst additionally identifying and developing an understanding of new segmentation bases. Furthermore, it highlights the challenges and opportunities that will require strategic management if the GAA is to successfully maintain and develop its domestic market whilst simultaneously developing its overseas markets.
Research limitations/implications
The findings of this study are limited to the indigenous amateur game of Gaelic football in Ireland. They reaffirm the need to develop segmentation bases for individual sports markets. They highlight issues that will have a strategic impact upon the operations of the GAA and make recommendations for addressing and realising the opportunities that these will present.
Originality/value
This study addresses a research gap in the knowledge in regards to the strategic development and application of existing sports marketing segmentation bases to indigenous amateur sport.
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Audrey Gilmore, Andrew McAuley, Damian Gallagher, Philippe Massiera and Jordan Gamble
This study aims to focus on how SMEs have been researched in the first 12 years of the new millennium and published in JRME between 2000 and 2011. There have been many studies on…
Abstract
Purpose
This study aims to focus on how SMEs have been researched in the first 12 years of the new millennium and published in JRME between 2000 and 2011. There have been many studies on how SME owner/managers do business, their decision-making processes and ways of delivering marketing activities, and many different methodologies have been used.
Design/methodology/approach
All of the papers published in JRME from 2000 to 2011 were analysed using content analysis with Nvivo 9 in relation to the SME definitions used, methodology employed, geographical coverage and the business sectors covered.
Findings
Within the context of a wider study of 14 international journals on small business and entrepreneurship, this paper presents the findings that have emerged from the JRME journal according to the SME definitions used, methodology employed, geographical coverage and the business sectors' covered.
Originality/value
This study provides some findings in relation to the variety of studies carried out and the research presented in the JRME over a 12-year period.
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Melissa G. Keith, Peter D. Harms and Alexander C. Long
Despite widespread interest in the gig economy, academic research on the topic has lagged behind. The present chapter applies organizational theory and research to compose a…
Abstract
Despite widespread interest in the gig economy, academic research on the topic has lagged behind. The present chapter applies organizational theory and research to compose a working model for understanding participation in the gig economy and how gig work may impact worker health and well-being. Drawing from past research this chapter defines the gig economy in all its diversity and advances a framework for understanding why individuals enter into gig economy. Next, the authors discuss how various characteristics of the gig economy and gig workers can be understood as both demands and resources that influence how gig work is likely to be experienced by the individual. To understand how these characteristics are likely to influence worker health and well-being, we draw from past research on alternative work arrangements and entrepreneurship, as well as the limited extant research on the gig economy. Finally, a research agenda is proposed to spur much needed research on the gig economy and its workers.
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The purpose of this paper is to examine consumer attitudes toward genetically modified (GM) and organic foods with a broader list of control variables that includes green…
Abstract
Purpose
The purpose of this paper is to examine consumer attitudes toward genetically modified (GM) and organic foods with a broader list of control variables that includes green attitudes, impulsive purchasing, concerns about privacy, religiosity, birth order, and political preferences.
Design/methodology/approach
US internet panelists were asked about their preferences for purchasing non-GM produce, non-GM cereal, and organic products even if they cost a little more. They were also asked if genetically engineered foods are safe to consume. Responses to these four questions were dependent variables in binary logistic regressions. The sample size was 725 adults.
Findings
Attitudes toward non-GM produce and non-GM cereal were linked with different variables. Green attitudes were positively linked with non-GM and organic food attitudes. Impulsive purchases, a religiosity factor, and a privacy concern factor were linked with non-GM but not organic food attitudes. Social desirability bias was also significant. The genetically engineered food model identified some unique linkages with the control variables, suggesting that these terms may not improve consumer confidence with food.
Originality/value
New measures and several variables that researchers independently found to be significant were tested together in models and found to be linked with organic and non-GM food attitudes. Some expected relationships were not found. The results provide better profiles of consumers who have strong attitudes toward GM and organic foods.
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Tyge-F. Kummer, Kishore Singh and Peter Best
The purpose of this study is to investigate the effectiveness of fraud detection instruments in not-for-profit (NFP) organizations. Not-for-profit organizations rely on trust and…
Abstract
Purpose
The purpose of this study is to investigate the effectiveness of fraud detection instruments in not-for-profit (NFP) organizations. Not-for-profit organizations rely on trust and volunteer support. They are often small in size and do not have relevant expertise to prevent fraud. Such organizations are more vulnerable to fraud and, consequently, require effective fraud detection instruments. The existing literature on fraud detection is primarily descriptive and does not measure instrument performance. The authors address this research gap and provide a detailed overview of the impact of nine common fraud detection instruments.
Design/methodology/approach
Data were obtained from an NFP fraud survey conducted in Australia and New Zealand. A set of contingency tables is produced to explore the relationship between the existence of a specific fraud detection instrument and actual detection of fraud. We also investigate the relationship between organization size and fraud detection strategy.
Findings
The findings provide valuable insights into understanding fraud detection mechanisms. Although most fraud detection measures may not lead to more fraud detection, three highly effective instruments emerge, namely, fraud control policies, whistle-blower policies and fraud risk registers. The results also reveal that commonly used fraud detection instruments are not necessarily the most effective. This is true in a significant number of small organizations that appear to be focusing on ineffective fraud detection instruments.
Practical implications
Implementation of more effective fraud detection measures will reduce the damage caused to an organization and is highly relevant for practitioners.
Originality/value
The results show that differences in the effectiveness of fraud detection instruments in the NFP sector exist. This knowledge is directly applicable by related organizations to reduce fraud damage.
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The current evaluation standards in German higher education institutions (HEIs) do not often lead to measurable quality improvement. The purpose of this paper is to critically…
Abstract
Purpose
The current evaluation standards in German higher education institutions (HEIs) do not often lead to measurable quality improvement. The purpose of this paper is to critically evaluate whether Kaizen can improve the quality of teaching. The presented concept illustrates the evaluation of each course unit to continuously encourage quality feedback from the learners and intensify the exchange with lecturers.
Design/methodology/approach
Action research is used to combine the continuous improvement philosophy of Kaizen with student course evaluations. A pilot study of the concept provides data from four course cycles to analyze learnings and setbacks.
Findings
Learners in the pilot courses welcomed the intense participation and allowed improvements to elements such as course concept, course material, presentation style and content or detail selection. The participation rate declined during each term and was highly influenced by triggers like exam and grade relevance. Kaizen could successfully improve course quality, especially in the first two years of newly developed courses.
Research limitations/implications
The presented results have been collected from one course over four years in one institution. The next stage of research would be the application of the approach in other institutions to validate results and make potential adjustments to the concept, for example, toward continuous learning.
Originality/value
Although course evaluation has become standard in German HEIs, most institutions only implement it once per term or year. This paper discusses a new approach to expedite the evaluation of teaching quality at the point of action (Gemba) to facilitate the short-term reactions of lecturers.
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This study aims to analyse the position of women in public relations (PR), using Bourdieu's habitus. The study also draws from works on women in journalism on the…
Abstract
Purpose
This study aims to analyse the position of women in public relations (PR), using Bourdieu's habitus. The study also draws from works on women in journalism on the ‘bloke-ification’ or a situation where women have to behave like men to succeed, thus becoming one of the boys due to masculine habitus in mass communications organisations.
Design/methodology/approach
Qualitative interviews were conducted with 26 women practitioners asking questions about their experiences of working in the PR industry. The triple coding was conducted holistically and cross-referencing against answers on early socialisation of interviewed women. Thematic analysis was used to analyse and present data.
Findings
The findings show acceptance of masculine habitus with women not always challenging the usual order of things and recognising only direct sexism but not every day (masculine) practices. Women who demonstrate feminine behavioural styles are more likely to have negative working experiences than women who demonstrate masculine behavioural styles. Findings show a link between early socialisation and organisational behaviour with women who were socialised with boys reporting more masculine behavioural traits as expected for career progression as opposed to women socialised with girls who report feminine characteristics. The findings also signal that women work in a masculine culture in which they are often ostracised, and the profession as a whole is ridiculed by male managers and senior officials despite women being the majority of the workforce in the PR industry, thus showing that women also work in what Bourdieu calls a (masculine) habitus.
Research limitations/implications
This study remains limited regarding its qualitative aspect of 26 interviewed women. Whilst this is a relatively large sample for a qualitative study, these findings show trends in data that can be explored in further research but cannot be generalised. In addition to that, phone interviewing presents a limitation of the study as face-to-face interviews could have enabled a better rapport and a more in-depth conversation as well as an observation of non-verbal communication, which could have led to additional sub-questions. Also, the findings are based on perceptions of interviewed women, which are personal and do not necessarily need to present the reality in the whole of the industry, however, the thematic analysis revealed common patterns which point towards the direction of a wider issue in the industry, which can be explored in further research.
Practical implications
Organisations should implement HR policies that regulate internal office behaviour so that no staff member or department feels unappreciated and has less influence over the organisational work. A greater focus on treating employees fairly is needed, and this change needs to include structural problems that are often hidden, such as remarks in offices and internal practice and the dynamic between different departments bearing attention to departments where senior roles are traditionally given to men (e.g. finance) and those where senior roles also have women managers (e.g. PR).
Originality/value
The paper contributes to studies of cultural masculinities in organisations from a sociological perspective and uses a case study of the PR industry. The paper further extends the bloke-ification framework and contributes towards the conceptualisation of this framework from the PR perspective and using a sociological approach. In addition to that, the paper drew from works conducted in journalism and advertising and showed that issues women face are very similar across industries, thus opening a question of a wider social problem, at least when mass communications industries are in stake.
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