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Book part
Publication date: 7 February 2024

Elveta D. Smith

The years following the 9/11/2001 terrorists attacks saw a marked increase in community and hospital emergency preparedness, from communications across community networks…

Abstract

Purpose

The years following the 9/11/2001 terrorists attacks saw a marked increase in community and hospital emergency preparedness, from communications across community networks, development of policies and procedures, to attainment and training in the use of biological warfare resources. Regular drills ensured emergency and health care personnel were trained and prepared to address the next large-scale crisis, especially from terrorist and bioterrorist attacks. This chapter looks at some of the more familiar global health issues over the past two decades and the lessons learned from hospital responses to inform hospital management in preparation for future incidents.

Search Methods

This study is a narrative review of the literature related to lessons learned from four major events in the time period from 2002 to 2023 – SARS, MERS, Ebola, and COVID-19.

Search Results

The initial search yielded 25,913 articles; 57 articles were selected for inclusion in the study.

Discussion and Conclusions

Comparison of key issues and lessons learned among the four major events described in this article – SARS, MERS, Ebola, and COVID-19 – highlight that several lessons are “relearned” with each event. Other key issues, such as supply shortages, staffing availability, and hospital capacity to simultaneously provide care to noninfectious patients came to the forefront during the COVID-19 pandemic. A primary, ongoing concern for hospitals is how to maintain their preparedness given competing priorities, resources, and staff time. This concern remains post-COVID-19.

Details

Research and Theory to Foster Change in the Face of Grand Health Care Challenges
Type: Book
ISBN: 978-1-83797-655-3

Keywords

Article
Publication date: 16 May 2022

José M. Díaz-Puente, Susana Martín-Fernández, Diego Suárez, Verónica De Castro-Muñoz and Maddalena Bettoni

European rural development programmes are driving multi-actor interactive innovation initiatives and alliances to create an environment in which innovation acts as a tool for…

Abstract

Purpose

European rural development programmes are driving multi-actor interactive innovation initiatives and alliances to create an environment in which innovation acts as a tool for accelerating rural development processes. In Europe, where rural areas are facing many challenges, identifying which challenges, difficulties, obstacles or risk factors that interactive innovation projects have had to face in rural areas while being planned and set up would be interesting. The objective of this research work was to, therefore, identify and analyse the risk factors of 200 rural projects and initiatives that were selected as case studies from the whole of Europe.

Design/methodology/approach

The employed methodology consisted in conducting interviews to subsequently perform statistical independence analyses of the qualitative variables characterising the found projects and risk factors.

Findings

The findings indicated that most of the risks that rural projects and initiatives faced were related to the social domain which was, in turn, the fundamental pillar of interactive innovation. Dependence was found between social risk factors appearing and the innovation type carried out; the risk factors corresponding to the political–legal risks category and the project or initiative coordinating country; and the economic–technical risks category and the initiatives' geographic magnitude.

Originality/value

This paper exposes the main risks identified within various rural innovation initiatives and projects around Europe. For this purpose, a statistical analysis of independence was performed, allowing us to generate reliable and accurate results of the main risks associated with certain descriptive characteristics (coordinating region, domain, innovation type, gender balance and geographic magnitude) of the initiatives studied.

Details

European Journal of Innovation Management, vol. 26 no. 6
Type: Research Article
ISSN: 1460-1060

Keywords

Open Access
Article
Publication date: 25 April 2023

Manuela Cazzaro and Paola Maddalena Chiodini

Although the Net Promoter Score (NPS) index is simple, NPS has weaknesses that make NPS's interpretation misleading. The main criticism is that identical index values can…

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Abstract

Purpose

Although the Net Promoter Score (NPS) index is simple, NPS has weaknesses that make NPS's interpretation misleading. The main criticism is that identical index values can correspond to different levels of customer loyalty. This makes difficult to determine whether the company is improving/deteriorating in two different years. The authors describe the application of statistical tools to establish whether identical values may/may not be considered similar under statistical hypotheses.

Design/methodology/approach

Equal NPSs with a “similar” component composition should have a two-way table satisfying marginal homogeneity hypothesis. The authors compare the marginals using a cumulative marginal logit model that assumes a proportional odds structure: the model has the same effect for each logit. Marginal homogeneity corresponds to null effect. If the marginal homogeneity hypothesis is rejected, the cumulative odds ratio becomes a tool for measuring the proportionality between the odds.

Findings

The authors propose an algorithm that helps managers in their decision-making process. The authors' methodology provides a statistical tool to recognize customer base compositions. The authors suggest a statistical test of the marginal distribution homogeneity of the table representing the index compositions at two times. Through the calculation of cumulative odds ratios, the authors discriminate against the hypothesis of equality of the NPS.

Originality/value

The authors' contribution provides a statistical alternative that can be easily implemented by business operators to fill the known shortcomings of the index in the customer satisfaction's context. This paper confirms that although a single number summarizes and communicates a complex situation very quickly, the number is ambiguous and unreliable if not accompanied by other tools.

Details

The TQM Journal, vol. 35 no. 9
Type: Research Article
ISSN: 1754-2731

Keywords

Open Access
Article
Publication date: 19 September 2023

Marco Gola, Marika Fior, Stefano Arruzzoli, Paolo Galuzzi, Stefano Capolongo and Maddalena Buffoli

The new Italian National Recovery and Resilience Plan (NRRP) has prioritised a new healthcare model that will establish the additional community healthcare facilities (CHFs). The…

Abstract

Purpose

The new Italian National Recovery and Resilience Plan (NRRP) has prioritised a new healthcare model that will establish the additional community healthcare facilities (CHFs). The paper proposes a methodology for supporting decision-making on location of the future facilities according to new parameters that consider how proximity to healthcare benefits communities. Rethinking the spatial parameters for locating future CHFs, focusing on fragile areas, creates a novel decision support system.

Design/methodology/approach

The methodology is based on multifactor analysis and on geographic information system (GIS) mapping to simulate the potential and risks associated with the proposed location of CHFs, focusing on territorial contexts of metropolitan cities, medium-sized cities, and Inner Areas, characterized by different fragilities. This method aims to innovate urban planning practices by updating the practice of per-capita urban planning standards and promoting implementation of the 15-minute city model.

Findings

The method defines new spatial parameters useful to inform the appropriate location of CHFs in Italy's Inner Areas. This offers a new integrated approach to spatial design mixing urban planning and healthcare dimensions.

Originality/value

The methodology will bring about an integrated urban planning approach, which guides both transformative urban choices and health services' implementation according to the needs of communities.

Book part
Publication date: 16 January 2024

Raffaele Campo, Pierfelice Rosato, Mark Anthony Camilleri, Savino Santovito and Kamel Ben Youssef

An unexpected Coronavirus (COVID-19) pandemic has negatively affected the tourism and the hospitality industry, including luxury accommodation service providers. While this was…

Abstract

An unexpected Coronavirus (COVID-19) pandemic has negatively affected the tourism and the hospitality industry, including luxury accommodation service providers. While this was not the first virus outbreak to impact the tourism sectors, in this case, its consequences were devastating. In this light, this contribution analyzes the case of an Italian luxury hotel, a winner of numerous awards during the last few years, including the prestigious World Luxury Hotel Award. The researchers compare its pre- and the post-COVID situation. They clarify that the outbreak has resulted in reduced reservations and explain how the upscale hotel responded to the unprecedented crisis by implementing different approaches. The luxury hospitality business decided to defend its brand differentiation and positioning strategy by continue offering improved service quality and by introducing enhanced hygiene and sanitation facilities, in order to deliver customer-centric experiences to their valued guests.

Details

Tourism Planning and Destination Marketing, 2nd Edition
Type: Book
ISBN: 978-1-80455-888-1

Keywords

Book part
Publication date: 20 November 2023

Maddalena della Volpe, Mónica Yuleni Castro Peña, Alexandra Jaramillo-Gutiérrez and Lloyd Herbert Morris Molina

This chapter investigates a new human-centric perspective oriented to consider society as a whole, by following a systemic vision, where social well-being is important: Industry…

Abstract

This chapter investigates a new human-centric perspective oriented to consider society as a whole, by following a systemic vision, where social well-being is important: Industry 5.0. The analysis is based on the great advantages for the ecosystem, going beyond the custom of affirming technological development and managerial views, favoring the dialog between the actors of the system, the adaptation of technologies to the context in which one operates, choosing the most appropriate business strategies, sustaining smart, sustainable and inclusive solutions in the innovation process. In this sense, big data, internet of things, augmented realities, or robotics are all technologies to increase productivity and improve working conditions but, at the same time, they have to improve social life. To overcome the main related challenges and support the transition, new insights to design innovative strategies urge. Our research aims to explore the scientific literature about Industry 5.0 and its development in the European Union. We carried out a systematic review and a bibliometric analysis of the scientific production through the Web of Science (WoS) and SCOPUS databases. In addition, our study analyzes how the proposed topic has evolved over time by collecting contributions from different countries and authors. We adopted an innovative tool that goes beyond the traditional statistical methods generally used in bibliometric research, and it allowed us to obtain more advanced results. Our software permitted us to join the findings of two databases simultaneously, such as WoS and SCOPUS, to generate a bibliometric analysis and identify new paradigm trends.

Details

Digitalization, Sustainable Development, and Industry 5.0
Type: Book
ISBN: 978-1-83753-191-2

Keywords

Article
Publication date: 15 September 2023

Kaushal Jani

This article takes into account object identification, enhanced visual feature optimization, cost effectiveness and speed selection in response to terrain conditions. Neither…

19

Abstract

Purpose

This article takes into account object identification, enhanced visual feature optimization, cost effectiveness and speed selection in response to terrain conditions. Neither supervised machine learning nor manual engineering are used in this work. Instead, the OTV educates itself without instruction from humans or labeling. Beyond its link to stopping distance and lateral mobility, choosing the right speed is crucial. One of the biggest problems with autonomous operations is accurate perception. Obstacle avoidance is typically the focus of perceptive technology. The vehicle's shock is nonetheless controlled by the terrain's roughness at high speeds. The precision needed to recognize difficult terrain is far higher than the accuracy needed to avoid obstacles.

Design/methodology/approach

Robots that can drive unattended in an unfamiliar environment should be used for the Orbital Transfer Vehicle (OTV) for the clearance of space debris. In recent years, OTV research has attracted more attention and revealed several insights for robot systems in various applications. Improvements to advanced assistance systems like lane departure warning and intelligent speed adaptation systems are eagerly sought after by the industry, particularly space enterprises. OTV serves as a research basis for advancements in machine learning, computer vision, sensor data fusion, path planning, decision making and intelligent autonomous behavior from a computer science perspective. In the framework of autonomous OTV, this study offers a few perceptual technologies for autonomous driving in this study.

Findings

One of the most important steps in the functioning of autonomous OTVs and aid systems is the recognition of barriers, such as other satellites. Using sensors to perceive its surroundings, an autonomous car decides how to operate on its own. Driver-assistance systems like adaptive cruise control and stop-and-go must be able to distinguish between stationary and moving objects surrounding the OTV.

Originality/value

One of the most important steps in the functioning of autonomous OTVs and aid systems is the recognition of barriers, such as other satellites. Using sensors to perceive its surroundings, an autonomous car decides how to operate on its own. Driver-assistance systems like adaptive cruise control and stop-and-go must be able to distinguish between stationary and moving objects surrounding the OTV.

Details

International Journal of Intelligent Unmanned Systems, vol. 12 no. 2
Type: Research Article
ISSN: 2049-6427

Keywords

Article
Publication date: 6 October 2023

Fugang Zhai, Shengnan Li and Yangtao Xing

This paper aims to study the motion trajectory of the oil seal for shaft in eccentric state and derive equation of lip motion trajectory.

Abstract

Purpose

This paper aims to study the motion trajectory of the oil seal for shaft in eccentric state and derive equation of lip motion trajectory.

Design/methodology/approach

This paper analyzes the force during the motion of the eccentric lip by considering the material viscoelasticity, and a cam-plate mechanism is established as an equivalent model for the motion between the shaft and the lip; according to this, the equation of lip motion trajectory is derived.

Findings

The trajectory of the lip lags that of the shaft in the eccentric state because the viscoelasticity-affected lip recovery velocity is lower than the shaft recovery speed. The lip trajectory enters the lag phase earlier and the lag phase’s duration is longer with the increase of the eccentricity and rotational speed, because the deviation of the recovery velocities between the lip and the shaft will be exacerbated.

Originality/value

Innovatively, by considering the viscoelasticity of the material, the cam-plate mechanism is used to equivalent the motion of the shaft-lip to derive the equation for the radial motion trajectory of the eccentric lip. The regularity of lip motion is the key to determining the performance of oil seals, and the eccentric lip trajectory research method revealed in this paper provides a research basis for the performance research and optimization of eccentric oil seals.

Peer review

The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-06-2023-0161/

Details

Industrial Lubrication and Tribology, vol. 75 no. 9
Type: Research Article
ISSN: 0036-8792

Keywords

Open Access
Article
Publication date: 2 February 2023

Ulrika Uotila and Arto Saari

Poor indoor air quality (IAQ) contributing to occupants’ health symptoms is a universal, typically ventilation-related, problem in schools. In cold climates, low-cost strategies…

Abstract

Purpose

Poor indoor air quality (IAQ) contributing to occupants’ health symptoms is a universal, typically ventilation-related, problem in schools. In cold climates, low-cost strategies to improve IAQ in a naturally ventilated school are rare since conventional methods, such as window opening, are often inappropriate. This paper aims to present an investigation of strategies to relieve health symptoms among school occupants in naturally ventilated school in Finland.

Design/methodology/approach

A case study approach is adopted to thoroughly investigate the process of generating the alternatives of ventilation redesign in a naturally ventilated school where there have been complaints of health symptoms. First, the potential sources of the occupants’ symptoms are identified. Then, the strategies aiming to reduce the symptoms are compared and evaluated.

Findings

In a naturally ventilated school, health symptoms that are significantly caused by insufficient ventilation can be potentially reduced by implementing a supply and exhaust ventilation system. Alternatively, it is possible to retain the natural ventilation with reduced number of occupants. The selected strategy would depend considerably on the desired number of users, the budget and the possibilities to combine the redesign of ventilation with other refurbishment actions. Furthermore, the risk of poorer indoor air caused by the refurbishment actions must also be addressed and considered.

Practical implications

This study may assist municipal authorities and school directors in decisions concerning improvement of classroom IAQ and elimination of building-related symptoms. This research provides economic aspects of alternative strategies and points out the risks related to major refurbishment actions.

Originality/value

Since this study presents a set of features related to indoor air that contribute to occupants’ health as well as matters to be considered when aiming to decrease occupants’ symptoms, it may be of assistance to municipal authorities and practitioners in providing a healthier indoor environment for pupils and teachers.

Details

Facilities, vol. 41 no. 15/16
Type: Research Article
ISSN: 0263-2772

Keywords

Article
Publication date: 26 December 2023

Manjunatha M. and Kavitha T.S.

The purpose of this study is to investigate the behaviour of M40 grade of self-compacting concrete (SCC) with high volume of ground granulated blast furnace slag (GGBS) (50%) and…

Abstract

Purpose

The purpose of this study is to investigate the behaviour of M40 grade of self-compacting concrete (SCC) with high volume of ground granulated blast furnace slag (GGBS) (50%) and recycled concrete aggregate (RCA) content up to 100% to assess the mechanical properties of SCC. As per guidelines of IS: 383 – 2016, the RCA can be replaced up to 20% of natural coarse aggregate up to M25 grade of concrete. This study assesses the mechanical properties of SCC beyond 20% of RCA content. Based on the experimental investigations, the compressive strength of mixes decreases as the content of RCA increases. It is found that concrete mixes with 20% RCA and shows the maximum compressive strength at 56 days.

Design/methodology/approach

The fresh properties as per EFNARC and IS: 10262–2019 guidelines, ultrasonic pulse velocity testing, mechanical properties and microstructure analysis have been conducted to evaluate the performance of SCC with RCA for practical applications.

Findings

From the experimental investigations, it is found that up to 50% of recycled coarse aggregate can be used for structural applications.

Originality/value

The environmental pollution and dumping of waste on green land can be reduced by effective utilization of recycled coarse aggregate and GGBS in the production of SCC.

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