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1 – 10 of over 2000A research line has emerged that is concerned with investigating human factors in information systems and cyber-security in organizations using various behavioural and…
Abstract
Purpose
A research line has emerged that is concerned with investigating human factors in information systems and cyber-security in organizations using various behavioural and socio-cognitive theories. This study aims to explore human and contextual factors influencing cyber security behaviour in organizations while drawing implications for cyber-security in higher education institutions.
Design/methodology/approach
A systematic literature review has been implemented. The reviewed studies have revealed various human and contextual factors that influence cyber-security behaviour in organizations, notably higher education institutions.
Research limitations/implications
This review study offers practical implications for constructing and keeping a robust cyber-security organizational culture in higher education institutions for the sustainable development goals of cyber-security training and education.
Originality/value
The value of the current review arises in that it presents a comprehensive account of human factors affecting cyber-security in organizations, a topic that is rarely investigated in previous related literature. Furthermore, the current review sheds light on cyber-security in higher education from the weakest link perspective. Simultaneously, the study contributes to relevant literature by gaining insight into human factors and socio-technological controls related to cyber-security in higher education institutions.
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Areej Alyami, David Sammon, Karen Neville and Carolanne Mahony
Cyber security has never been more important than it is today in an ever more connected and pervasive digital world. However, frequently reported shortages of suitably skilled and…
Abstract
Purpose
Cyber security has never been more important than it is today in an ever more connected and pervasive digital world. However, frequently reported shortages of suitably skilled and trained information system (IS)/cyber security professionals elevate the importance of delivering effective Security Education,Training and Awareness (SETA) programmes within organisations. Therefore, the purpose of this study is the questionable effectiveness of SETA programmes at changing employee behaviour and an absence of empirical studies on the critical success factors (CSFs) for SETA programme effectiveness.
Design/methodology/approach
This exploratory study follows a three-stage research design to give voice to practitioners with SETA programme expertise. Data is gathered in Stage 1 using semi-structured interviews with 20 key informants (the emergence of the CSFs), in Stage 2 from 65 respondents to a short online survey (the ranking of the CSFs) and in Stage 3 using semi-structured interviews with nine IS/cyber security practitioners (the emergence of the guiding principles). Using a multi-stage research design allows the authors to propose and evaluate the 11 CSFs for SETA programme effectiveness.
Findings
This study conducted a mean score analysis to evaluate the level of importance of each CSF within two independent groups of IS/cyber security professionals. This multi-stage analysis produces a ranked list of 11 CSFs for SETA programme effectiveness, while the difference in the rankings leads to the emergence of five CSF-specific guiding principles (to increase the likelihood of delivering an effective SETA programme within an organisational context). This analysis also reveals that most of the contradictions/differences in CSF rankings between IS/cyber security practitioners are linked to the design phase of the SETA programme life cycle. While two CSFs, “maintain quarterly evaluation of employee performance” (CSF-DS6) and “build security awareness campaigns” (CSF-EV1), represent the most significant contradiction in this study.
Originality/value
The 11 CSFs for SETA programme effectiveness, along with the five CSF-specific guiding principles, provide a greater depth of knowledge contributing to both theory and practice and lays the foundation for future studies. Therefore, the outputs of this study provide valuable insights on the areas that practice needs to get right to deliver effective SETA programmes.
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Sreejith Alathur and Rajesh R. Pai
This study aims to examine the factors that influence the adoption of social media to meet the service needs of persons with disabilities.
Abstract
Purpose
This study aims to examine the factors that influence the adoption of social media to meet the service needs of persons with disabilities.
Design/methodology/approach
This study outlines the social media adoption model in disability services by using theories of persons with disabilities’ resistance, extreme-ableist expressions and exploit-ecological theories. A questionnaire survey is conducted among citizens who participate in disability-related activities.
Findings
The adoption of social media is influenced by disability norms, administrative and platform support. Emerging trends, such as disability politics and inclusion, are inconsequential.
Research limitations/implications
Results implicate that frequent sharing of disability rights perspectives and awareness initiatives can enhance social media platforms for disability services.
Practical implications
In regional disability services, the scope of social media is hampered by a lack of reporting capabilities and a paucity of digital content sensitive to disability.
Originality/value
The disability interest group reported less specialised services enabled by social media from developing nations. The current study addresses this research gap.
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Tisha Meriam Cherian, Deepak Mathivathanan, C. Joe Arun SJ, M. Ramasubramaniam and Sreejith Alathur
The impact of COVID-19 pandemic has been severely felt by India's construction industry, which contributes heavily to economic growth and employment. An analysis of the impact of…
Abstract
Purpose
The impact of COVID-19 pandemic has been severely felt by India's construction industry, which contributes heavily to economic growth and employment. An analysis of the impact of supply chain agility, supply chain resilience and information technology capability on the construction supply chain cost and delivery performance is presented in this study in an Indian scenario post-COVID-19.
Design/methodology/approach
An analysis of moment structures-confirmatory factor analysis-based structural equation modeling is applied to a structured questionnaire received from 220 construction companies located in Southern India.
Findings
According to the results, supply chain agility, supply chain resilience and information technology capability are essential capabilities for post-COVID-19 supply chain performance. Furthermore, these factors are observed to have a positive impact on improving cost and delivery performance in construction supply chains focused on building sustainability.
Research limitations/implications
The results of this study can be used by other industries to ensure robustness and sustainability of business operations during post-COVID periods. Improving supply chain agility and information technology capabilities along with building resilience results in improving cost and delivery performance against disruptive scenarios.
Originality/value
Despite previous studies addressing the effects of COVID-19 on supply chain performance, information technology capability, agility and resilience are not addressed in construction industry research. The current study examines the simultaneous effects of resilience, agility, and information technology capability on the cost and delivery performance of Indian construction projects.
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Victoria Smy, Marie Cahillane and Piers MacLean
The purpose of this paper is to develop a set of generic prompting principles and a framework of prompts that have the potential to foster learning and skill acquisition among…
Abstract
Purpose
The purpose of this paper is to develop a set of generic prompting principles and a framework of prompts that have the potential to foster learning and skill acquisition among adult novices when performing complex, ill-structured problems.
Design/methodology/approach
Relevant research in the literatures surrounding problem structure, sensemaking, expertise, metacognition, scaffolding, and cognitive load were reviewed and synthesised in order to derive generic prompting principles and guidelines for their implementation.
Findings
A framework of generic principles and prompts is proposed. Differentiation between prompts supporting cognition either within, or after an ill-structured problem-solving task was supported.
Practical implications
Prompts such as those proposed in the framework developed presently can be designed into technology-enhanced learning environments in order to structure and guide the cognitive processes of novices. In addition, prompts can be combined with other learning support technologies (e.g. research diaries, collaborative discourse) in order to support learning. Empirical testing will be required to quantify the potential benefits (and limitations of) the proposed prompting framework.
Originality/value
The prompts developed constitute a framework for structuring and guiding learning efforts in domains where explicit, actionable feedback is often unavailable. The proposed framework offers a method of tailoring the scaffolding of prompts in order to support differing levels of problem structure and may serve as the basis for establishing an internalised and adaptive learning approach that can be transferred to new problems or contexts.
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Piers MacLean and Marie Cahillane
The purpose of this paper is to highlight the importance of coherent alignment of current theory from cognitive psychology with practice and policy in training and education…
Abstract
Purpose
The purpose of this paper is to highlight the importance of coherent alignment of current theory from cognitive psychology with practice and policy in training and education institutions developing e-learning materials and present recommendations emphasising the human factor within processes.
Design/methodology/approach
In this paper a recent empirical study which applies current theory from cognitive psychological and multimodal learning research provides the backdrop to discussion about alignment of strategic vision, through policy, to effective practice.
Findings
Despite advances in cognitive psychology which can be applied to targeting effective and measurable training and education, many institutions fail to maintain updated e-learning strategy and policy resulting in a negative impact on practice and the learner experience.
Practical implications
The model presented in this paper is intended to promote thoughtful discussion about the processes and framework necessary for improved collaboration and communication supported by ongoing evaluation of institutional e-learning policy such that policy becomes a dynamic process congruent with developments in the learning sciences.
Social implications
The paper includes recommendations for a refined view of knowledge, skills, and attitudes and alignment of policy with practice and theory and will be of interest to training and education institutions seeking to review their policies for training needs analysis and e-learning.
Originality/value
This paper offers an up-to-date view of training needs analysis and multimedia design for training discrete psychomotor skills. It will be of value to organisations and institutions providing training and education mediated by technology as well as those involved in the design of training interventions.
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Ayushi Agarwal and Sreejith Alathur
This study aims to investigate metaverse elements affecting digital transformation and examine how the metaverses’ enabled digital transformation affects Industry 5.0.
Abstract
Purpose
This study aims to investigate metaverse elements affecting digital transformation and examine how the metaverses’ enabled digital transformation affects Industry 5.0.
Design/methodology/approach
This paper adopts intersectional research methodologies to understand how metaverse technologies facilitate digital transformation and contribute to Industry 5.0. The Metaverse literature is bibliometrically analyzed to identify the intersection of digital transformation and components of Industry 5.0.
Findings
The conceptualization of the metaverse, its ecosystem and its enabling technologies are consistent with the human-centric, resilient and sustainable vision of the industrial revolution. The findings show that scientific research into digital transformation contributes to refining potential conflicts and tensions that may arise at the intersection of the metaverse and Industry 5.0.
Research limitations/implications
Study have significant implications for digital transformation research, as transformation studies help to fine-tune emerging technologies such as the metaverse for the industrial revolution. Based on the findings, the authors have provided a threat model for the Sustainable Metaverse Revolution.
Social implications
The utility of metaverse technologies in industrial revolutions necessitates the formulation of business model policies that promote the metaverse-enabled digital transformation. Policy recommendations for integrated development approaches are also provided in this paper.
Originality/value
The metaverse-enabled digital transformation and its implications for the industrial revolution are less reported. The current study addresses the importance of such intersectional studies.
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Abhishek Talawar, Sheena Suresh and Sreejith Alathur
This paper aims to evaluate the impact of various preview modes on tourist attitudes and intentions to visit a destination based on consumers’ level of involvement in travel…
Abstract
Purpose
This paper aims to evaluate the impact of various preview modes on tourist attitudes and intentions to visit a destination based on consumers’ level of involvement in travel decision-making.
Design/methodology/approach
The study was conducted as a between-subjects one-factor [preview mode: static images vs 360-degree tour vs virtual reality (VR) mode] in a laboratory experiment setup to examine how consumers with different levels of involvement in travel decision-making respond to destination marketing toward three different preview modes.
Findings
The findings indicated that VR preview mode highly influences tourist attitudes and visit intentions toward a destination compared to static images and 360-degree tours. This effect is more significant among participants with higher levels of customer involvement. Finally, the results from the study offer empirical evidence of the effectiveness of VR in shaping user behavior compared to traditional preview modes.
Research limitations/implications
The limitations are using a non-probability sampling method, a small sample size and affordable mobile-compatible VR headsets.
Practical implications
This study offers empirical evidence on the effectiveness of VR in shaping tourist behavior compared to traditional preview modes. It helps destination marketers develop appropriate strategies for promoting tourist destinations.
Originality/value
The novelty of this paper lies in understanding the effectiveness of VR in shaping tourist behavior with different levels of customer involvement in travel decision-making.
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This paper aims to chronicle perceived corruption cases emanating from poor records management in selected countries in sub-Saharan Africa by examining the nexus between records…
Abstract
Purpose
This paper aims to chronicle perceived corruption cases emanating from poor records management in selected countries in sub-Saharan Africa by examining the nexus between records management and perceived corruption in Africa.
Design/methodology/approach
Using a content analysis approach, based on auditor’s report and detailed analysis of available literature, this study examines the nexus between records management and perceived corruption in Africa.
Findings
It observed that government agencies can easily be corrupted by inefficiencies in records management. However, a clear commitment to records management, underpinned by transparency and accountability, ensures that public office holders can be held accountable for their actions. Free and unhampered access to information promotes transparency in the administration of public funds and public participation.
Research limitations/implications
The study selected only 14 African countries for the study to establish the nexus between corruption and records management. Further studies are needed to cover all the countries in Africa.
Practical implications
The paper contributes to the ongoing debate that effective records management is crucially important in the prevention of corruption. It does this at a time when most African countries have made commitments towards the 17 goals of the 2030 Sustainable Development goals of the UN. The implementation of these goals can effectively be achieved in an environment where there is an effective records management system to ensure that public officers have access to information in the delivery of their duties.
Originality/value
The paper is written at a time when most African countries have made commitments towards the 17 goals of the 2030 Sustainable Development goals of the UN.
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Deo Shao, Hilda Mwangakala, Fredrick Ishengoma, Hector Mongi, Cesilia Mambile and Frederick Chali
The emergency of the COVID-19 pandemic has affected organizations differently, leading to adopting alternative business operation models, including digital technologies. The rapid…
Abstract
Purpose
The emergency of the COVID-19 pandemic has affected organizations differently, leading to adopting alternative business operation models, including digital technologies. The rapid adoption of digital technologies during the COVID-19 pandemic demonstrates how adaptive technologies intersect with human and social institutions in potentially risky or inequitable ways. However, the sustenance of the digital transformations (DTs) induced by the COVID-19 crisis is still unclear. Thus, this study aims to evaluate the sustenance of DTs accelerated by the emergence of the COVID-19 pandemic response in the Tanzanian context amid the crisis.
Design/methodology/approach
The study used a qualitative approach that included a literature review and semi-structured interviews with Information and Communication Technology (ICT) personnel from selected public institutions in Tanzania. The interviews elicited interviewees’ perspectives on the following: the digital revolution that occurred during the COVID-19 outbreak; how it affects their work; and the country’s future digital landscape. Additionally, a literature analysis established and generalized the practices used by the governments during the COVID-19 crisis.
Findings
The results show that there is enormous, colossal press toward adopting digital solutions. The use of digital technologies, such as digital payments, e-commerce, telemedicine and online education, has attracted the attention of businesses and individuals in Tanzania. Consequently, the move has enabled the country to cope with the cascading impacts of the COVID-19 pandemic and progressive economic recovery to achieve its development goals. Furthermore, the findings offer policy strategies for taking the induced DTs to the next level and sustaining it.
Originality/value
This study reports the lessons from the DTs induced by COVID-19 and their sustenance. It also contributes toward forward-thinking reforms and policy measures that could help Tanzania and the likes harness the DTs'’ potential in the wake of the pandemic.
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