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The purpose of this article is for three teacher educators to reflect on their use of mapping and mapping-adjacent activities in university courses vis-à-vis the development of their own critical praxis toward spatial justice. The authors focus on how the centering of geospatial literacies through spatial justice issues impacts the development of criticality for preservice teachers and their teacher educators.

The paper opted for collaborative reflections about our teacher educator praxis through self-study and critical friends. Three teacher educators wrote vignettes about their experiences with place-based mapping approaches in teacher education coursework.

The paper suggests that mapping activities (broadly defined) create space(s) for courageous conversations on difficult topics (e.g. race and social-economic status). These spaces are not only between teacher and student but also can be extended to teacher educators by focusing on critical and collaborative self-study.

Because of the chosen research approach, the research results may lack generalizability. Therefore, researchers are encouraged to use critical and collaborative reflection to inform their own praxis.

The paper shares pedagogical approaches and reflections for highlighting geospatial literacies and critical place consciousness within teacher education.

This has significance as there is a relative dearth of literature detailing how critical teacher educators can learn with and from each other when working to focus place-based learning in the context of teacher preparation.

Mapping and Geographic Information Systems (GIS) are widely used in disaster research and practice. While, in some cases, these practices incorporate methods inspired by critical cartography and critical GIS, they rarely engage with the theoretical discussions that animate those fields.

In this commentary, the author considers three such discussions, and draws out their relevance for disaster studies: the turn towards processual cartographies, political economy analysis of datafication and calls for theorising computing of and from the South.

The review highlights how these discussions can contribute to the work of scholars engaged in mapping for disaster risk management and research. First, it can counter the taken-for-granted nature of disaster-related maps, and encourage debate about how such maps are produced, used and circulated. Second, it can foster a reflexive attitude towards the urge to quantify and map disasters. Third, it can help to rethink the role of digital technologies with respect to ongoing conversations on the need to decolonise disaster studies.

The paper aims to familiarise disaster studies scholars with literature that has received relatively little attention in this field and, by doing so, contribute to a repoliticisation of disaster-related maps.

The purpose of this study was to investigate and propose the appropriate K‐mapping models as an approach to integrating key project components and technologies for the effective improvement of project performance within and across construction projects.

In this holistic, single‐case study, one of the largest construction consulting firms in South Korea has been studied by conducting 15 semi‐structured interviews and the different loci for each of the K‐mapping components are identified and analyzed. Based on the different loci, four types of the K‐mapping model are provided and elucidated.

Research findings indicate that these four types of the K‐mapping model provide the criteria to identify the appropriate types of K‐map for construction project organizations, according to the characteristics and conditions of their own construction personnel, construction processes, and K‐transfer technologies. With the K‐mapping models, an appropriate knowledge management system (KMS) can be developed more effectively.

First, as interpretivism was adopted as the research philosophy, the case study findings were subjective and qualitative to both the interviewees in the case study company and the researchers, though this study provided an important underpinning for future research on K‐mapping within construction project organizations. Second, the theory developed in this study was based on an investigation of the appropriate K‐mapping models with only a single case study. Nevertheless, this case study provided sufficient data and information to develop and propose a theory for successful K‐mapping model development within construction project organizations.

In the KM area, the definition, benefits, purposes, principles and types of K‐map have been already provided by many KM researchers and practitioners. However, no industry (practical)‐based K‐mapping model has been developed and proposed, especially in the construction industry. Accordingly, the originality of this study to be presented in one of the paper's conclusions: construction processes must be considered and adopted as a key component in the K‐mapping process, and the discussion of the four types of K‐map this research have generated, which significantly expands the existing literature on K‐mapping.

The purpose of this paper is to cover the significance of lean thinking using value stream mapping and six sigma methodology in managing industrial operations.

Lean manufacturing is an efficient approach for identifying and eliminating waste through a continuous improvement via flow of the product/service at the pull of customer in chase of exactness. This study has been carried out in a manufacturing unit of Northern India that was suffering from high production lead time and work in progress (WIP) inventory.

The current state and future state maps for the critical product have been prepared. On comparison of both current and future state maps, it was observed that lead time has been reduced by 14.88 percent, processing time by 14.71 percent and wastage of material movement by 37.97 percent. As proposed in model, the WIP inventories have been reduced by 17.76 percent and workforce by 17.64 percent. Further it would lead to the profit of Rs161,800 per annum. Six sigma projects have been carried out to reduce rejections of the critical product P-19 under study. The total length of the product was undersize of the critical product. Root cause analysis technique has been used through strategic DMAIC implementation. Results of investigation demonstrated net savings of rupees 145,560 annually.

The paper demonstrates the practical application of lean thinking, showing how it can bring real breakthroughs in saving cost in the manufacturing industry.

This article helps secondary teachers use online maps about the COVID-19 pandemic to develop students' critical map literacy and digital geographic information literacy while helping students analyze the pandemic and its impact on society. The purpose of this paper is to discuss unique features of online maps, suggest six questions to bring to online maps, and provide an activity and resources to develop students' skill in using these maps.

For social studies teachers, online interactive maps create opportunities as well as challenges. They can be more engaging and interesting than static maps. They also show the relevance of key themes in geography as well as the power of maps to convey information. Maps about COVID-19 are used to explore themes in geography.

Interpreting COVID-19 online maps can help students learn about the pandemic, evaluate the decisions of health officials and elected leaders, and thus develop tools to participate in society as active citizens.

Young people and adults are often more engaged by interactive online sources; however, online maps require teachers to develop new approaches to teaching basic and critical map literacy that include elements of digital geographic information literacy. Students can learn to ask questions of maps while learning about COVID-19.

The purpose of this paper is to test a journey mapping approach as a first step to systematically prepare organizations for the many critical moments in B2B relationships.

By applying a case study of a shopping mall operator, experts on both sides of the B2B relationship (operator (n = 12) and retailer (n = 14)) were interviewed to develop and test the effectiveness of customer journey mapping. The information from these interviews was used to formulate several practical recommendations.

Using the journey mapping to differentiate, change from a touchpoint to a journey orientation, and shift towards cross-functional methods, all help develop a customer journey perspective and frame a culture that supports organizational development.

The discussion of the various benefits of journey mapping can improve organizational learning and provides practitioners with insights into effectively differentiating through a customer-centric orientation.

The concept of workforce agility has become increasingly popular in recent years. However, defining it has sparked much discussion and ambiguity. Recognizing this ambiguity, this paper aims to inductively develop a behavioral taxonomy of workforce agility.

The authors interviewed 36 experts in the field of agility and used concept mapping and the critical incident technique to create a behavioral taxonomy.

The authors identified a behavioral taxonomy consisting of ten dimensions: (1) accepting changes, (2) decision making, (3) creating transparency, (4) collaboration, (5) reflection, (6) user centricity, (7) iteration, (8) testing, (9) self-organization, and (10) learning.

The authors’ research contributes to the literature in that it offers an inductively developed behavioral taxonomy of workforce agility with ten dimensions. It further adds to the literature by tying the notion of workforce agility to the performance literature.

The authors’ results suggest that it might be beneficial for companies to take all workforce agility dimensions into account when creating an agile culture, starting agile projects, integrating agility into hiring decisions or evaluating employee performance.

This paper uses an inductive approach to define workforce agility as a set of behavioral dimensions, integrating the scientific as well as the practitioner literature on agility.

The paper introduces bibliometrics to the research area of knowledge organization – more precisely in relation to construction and maintenance of thesauri. As such, the paper reviews related work that has been of inspiration for the assembly of a semi‐automatic, bibliometric‐based, approach for construction and maintenance. Similarly, the paper discusses the methodical considerations behind the approach. Eventually, the semi‐automatic approach is used to verify the applicability of bibliometric methods as a supplement to construction and maintenance of thesauri. In the context of knowledge organization, the paper outlines two fundamental approaches to knowledge organization, that is, the manual intellectual approach and the automatic algorithmic approach. Bibliometric methods belong to the automatic algorithmic approach, though bibliometrics do have special characteristics that are substantially different from other methods within this approach.

The critical incident technique (CIT) provides a means to produce rich cultural information from organizational members in an effort to describe the organization’s culture. Very few published studies have used CIT to diagnose culture. In combination with other methods, CIT can be an integral element of a larger study of an organization’s culture. In this study, CIT was used in a US acute care hospital that had recently occupied a new $181 million replacement hospital having an emphasis on patient‐centered care and a healing environment. Individual CIT “stories” supplied rich detail about the hospital’s culture, providing opportunities to communicate how people behave with respect to the culture. Consequently, CIT results provide specific information on what people do that supports the culture and what they do that works against the culture.

A critical step in all benchmarking methodologies is “to determine what to benchmark.” Although benchmarking methodologies have been noted in the literature, the need has arisen for the development of structured approaches to determine priority improvement needs. The purpose of this paper is to provide a framework for determining improvement needs in higher education benchmarking.

The paper makes use of the analytic hierarchy process to develop a framework. The application of the framework is demonstrated through a case study.

The framework discussed in this paper is consensus-based, allows different viewpoints to be integrated, and promotes input to and ownership of the decision making process and its outcomes. The feedback of the participants confirmed the usefulness of the approach.

The previous research has established that determining improvement needs in benchmarking was mostly unsystematic and ad hoc based. And failures in precisely determining improvement needs can result in a lack of alignment between processes to be benchmarked and strategic priorities of higher education institutions (HEIs). The developed framework can help determine priority improvement needs aligned with the strategic priorities of the HEI.

Since continual improvement is an essential element of all quality initiatives, the framework provides a starting point for benchmarking as well as other improvement initiatives such as total quality management.