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Article
Publication date: 27 July 2020

Shidiq Al Hakim, Dana Indra Sensuse, Indra Budi, Winarni, Muhammad Mishbah and Uus Khusni

Knowledge growth is currently experiencing a very exponential increase, through a digital transformation of knowledge in the organization and the emergence of various…

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Abstract

Purpose

Knowledge growth is currently experiencing a very exponential increase, through a digital transformation of knowledge in the organization and the emergence of various platforms through management system content such as blogs and social media that have encouraged such growth. An employee no longer only interacts in knowledge management (KM) in his organization but can communicate and collaborate to share knowledge through these platforms widely. Much of the spread of knowledge is a challenge for organizations to manage and use their knowledge and spread knowledge and become part of the expertise possessed by employees in their organizations. For this reason, an intelligent knowledge mapping approach is needed to facilitate finding, managing and identifying knowledge owned by an organization. This paper aims to see the use of smart knowledge mapping in organizations empirically.

Design/methodology/approach

This research was conducted empirically by conducting a literature study method to compile a questionnaire and conduct a survey through purposive sampling, sampling taken from the KM and Society Indonesia community. This survey limits only to respondents who have experience in conducting knowledge mapping in an organization.

Findings

The use of data sources that have been owned by the organization and also the consideration of the use of digital footprint employees spread across the internet can be a potential to explore the knowledge resources possessed by the organization. Of course, with the support of technology through the use of artificial intelligence (AI), it is expected to be able to present a comprehensive, adaptive and objective knowledge mapping for the organization.

Practical implications

The paper provides practical implications for knowledge mapping implementation in an organization by adopting AI with considerable digital footprint employees spread across the internet.

Originality/value

This paper provides empirical information about knowledge mapping implementation in Indonesian organization.

Details

VINE Journal of Information and Knowledge Management Systems, vol. 51 no. 5
Type: Research Article
ISSN: 2059-5891

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Article
Publication date: 1 March 2004

Tomas Hellström and Kenneth Husted

This paper argues that knowledge mapping may provide a fruitful avenue for intellectual capital management in academic environments such as university departments…

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3244

Abstract

This paper argues that knowledge mapping may provide a fruitful avenue for intellectual capital management in academic environments such as university departments. However, while some research has been conducted on knowledge mapping and intellectual capital management in the public sector, the university has so far not been directly considered for this type of management. The paper initially reviews the functions and techniques of knowledge mapping and assesses these in the light of academic demands. Second, the result of a focus group study is presented, where academic leaders were asked to reflect of the uses of knowledge mapping at their departments and institutes. Finally a number of suggestions are made as to the rationale and conduct of knowledge mapping in academe.

Details

Journal of Intellectual Capital, vol. 5 no. 1
Type: Research Article
ISSN: 1469-1930

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Article
Publication date: 31 May 2011

Gangcheol Yun, Dohyoung Shin, Hansoo Kim and Sangyoub Lee

The purpose of this study was to investigate and propose the appropriate K‐mapping models as an approach to integrating key project components and technologies for the

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3864

Abstract

Purpose

The purpose of this study was to investigate and propose the appropriate K‐mapping models as an approach to integrating key project components and technologies for the effective improvement of project performance within and across construction projects.

Design/methodology/approach

In this holistic, single‐case study, one of the largest construction consulting firms in South Korea has been studied by conducting 15 semi‐structured interviews and the different loci for each of the K‐mapping components are identified and analyzed. Based on the different loci, four types of the K‐mapping model are provided and elucidated.

Findings

Research findings indicate that these four types of the K‐mapping model provide the criteria to identify the appropriate types of K‐map for construction project organizations, according to the characteristics and conditions of their own construction personnel, construction processes, and K‐transfer technologies. With the K‐mapping models, an appropriate knowledge management system (KMS) can be developed more effectively.

Research limitations/implications

First, as interpretivism was adopted as the research philosophy, the case study findings were subjective and qualitative to both the interviewees in the case study company and the researchers, though this study provided an important underpinning for future research on K‐mapping within construction project organizations. Second, the theory developed in this study was based on an investigation of the appropriate K‐mapping models with only a single case study. Nevertheless, this case study provided sufficient data and information to develop and propose a theory for successful K‐mapping model development within construction project organizations.

Originality/value

In the KM area, the definition, benefits, purposes, principles and types of K‐map have been already provided by many KM researchers and practitioners. However, no industry (practical)‐based K‐mapping model has been developed and proposed, especially in the construction industry. Accordingly, the originality of this study to be presented in one of the paper's conclusions: construction processes must be considered and adopted as a key component in the K‐mapping process, and the discussion of the four types of K‐map this research have generated, which significantly expands the existing literature on K‐mapping.

Details

Journal of Knowledge Management, vol. 15 no. 3
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 3 April 2017

Arnon Sturm, Daniel Gross, Jian Wang and Eric Yu

The purpose of this paper is to report on research that aims to make knowledge, and in particular know-how, more easily accessible to both academic and industrial…

Abstract

Purpose

The purpose of this paper is to report on research that aims to make knowledge, and in particular know-how, more easily accessible to both academic and industrial communities, as well as to the general public. The paper proposes a novel approach to map out know-how information, so all knowledge stakeholders are able to contribute to the knowledge and expertise accumulation, as well as using that knowledge for research and applying expertise to address problems.

Design/methodology/approach

This research followed a design science approach in which mapping of the know-how information was done by the research team and then tested with graduate students. During this research, the mapping approach was continuously evaluated and refined, and mapping guidelines and a prototype tool were developed.

Findings

Following an evaluation with graduate students, it was found that the know-how maps produced were easy to follow, allowed continuous evolution, facilitated easy modification through provided modularity capabilities, further supported reasoning about know-how and overall provided adequate expressiveness. Furthermore, we applied the approach with various domains and found that it was a good fit for its purpose across different knowledge domains.

Practical implications

This paper argues that mapping out know-how within research and industry communities can further improve resource (knowledge) utilization, reduce the phenomena of “re-inventing the wheel” and further create linkage across communities.

Originality/value

With the qualities mentioned above, know-how maps can both ease and support the increase of access to expert knowledge to various communities, and thus, promote re-use and expansion of knowledge for various purposes. Having an explicit representation of know-how further encourages innovation, as knowledge from various domains can be mapped, searched and reasoned, and gaps can be identified and filled.

Details

Journal of Knowledge Management, vol. 21 no. 2
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 10 April 2007

Samuel Driessen, Willem‐Olaf Huijsen and Marjan Grootveld

This article describes the knowledgemapping framework the authors designed based on their theoretical and practical research on knowledge mapping. It also shows the

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3757

Abstract

Purpose

This article describes the knowledgemapping framework the authors designed based on their theoretical and practical research on knowledge mapping. It also shows the practical use of the Framework for companies interested in knowledgemapping tools.

Design/methodology/approach

In the first place the authors position their research in the context of knowledge management and knowledgemapping research and practice. An example of their practical research on knowledge mapping is given as a preliminary step to describe their knowledgemapping framework. The use of this framework is illustrated. Finally, the authors validate their framework against a number of commercially available tools with knowledgemapping functionality.

Findings

The authors found that their framework is useful, insightful and robust when applied to new knowledgemapping tools/functionality.

Research limitations/implications

The important issue how to embed knowledgemapping tools in organizations is not considered to be in the scope of this article.

Practical implications

Based on concrete examples the authors illustrate the practical implications of their knowledgemapping framework for companies. The Framework can be used for defining knowledgemapping tool requirements, the assessment and comparison of commercial tools, and the assessment of available knowledge in an organization.

Originality/value

Knowledge mapping and its use have been a research issue for some time. Companies have also adopted knowledgemapping tools to support and stimulate knowledge sharing in their organizations and to help employees find the expertise they are looking for. But no research has been done on how to help companies decide what kind of knowledgemapping tool they need or how any tools they already have can be combined in a knowledgemapping tool. This article describes a unique and new Framework the authors devised to help companies do just that.

Details

Journal of Knowledge Management, vol. 11 no. 2
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 1 September 2001

Mark N. Wexler

Examines the who, what and why of the knowledge mapping process used in the visual display of information in contemporary organizations. Knowledge mapping serves as the…

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6717

Abstract

Examines the who, what and why of the knowledge mapping process used in the visual display of information in contemporary organizations. Knowledge mapping serves as the continuously evolving organizational memory, capturing and integrating strategic explicit knowledge within an organization and between an organization and its external environment. Knowledge map making is treated as a medium of communication over what is important and actionable information (knowledge) in organizational contexts. Effective knowledge maps take into account the who, what and why of the knowledge mapping process. Effective knowledge maps help identify intellectual capital, socialize new members, enhance organizational learning and help anticipate impending threats and/or opportunities.

Details

Journal of Knowledge Management, vol. 5 no. 3
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 21 March 2008

David Hay and Ian Kinchin

This paper aims to describe a method of teaching that is based on Novak's concept‐mapping technique.

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4012

Abstract

Purpose

This paper aims to describe a method of teaching that is based on Novak's concept‐mapping technique.

Design/methodology/approach

The paper shows how concept mapping can be used to measure prior knowledge and how simple mapping exercises can promote the integration of teachers' and students' understandings in ways that are meaningful.

Findings

The concept‐mapping method facilitates quick and easy measures of student knowledge‐change so that teachers can identify the parts of the curriculum that are being understood and those that are not. This is possible even among very large student groups in the 50‐minute slots that are allocated to so much teaching in higher education.

Research limitations/implications

Concept mapping is discussed in the wider context of student learning style. The styles literature has been criticised because it tends to encourage undue labelling of people or behaviours. The approach described here also uses “labels” to typify learning (using the terms non‐learning and rote or meaningful learning to identify different qualities of change).

Originality/value

The difference in this approach is that terms are attached to empirical measures of learning outcome, not to personal or psychological styles. Concept mapping makes learning visible so that the actual quality of the learning that has occurred can be seen and explored. Using concept mapping in the course of teaching means that learning is no longer a complex and intractable process, measurable only by proxy, but an observable phenomenon.

Details

Education + Training, vol. 50 no. 2
Type: Research Article
ISSN: 0040-0912

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Article
Publication date: 1 February 2016

Chongchong Zhao, Chao Dong and Xiaoming Zhang

The integration and retrieval of the vast data have attracted sufficient attention, thus the W3C workgroup releases R2RML to standardize the transformation from relational…

Abstract

Purpose

The integration and retrieval of the vast data have attracted sufficient attention, thus the W3C workgroup releases R2RML to standardize the transformation from relational data to semantic-aware data. However, it only provides a data transform mechanism to resource description framework (RDF). The generation of mapping alignments still needs manual work or other algorithms. Therefore, the purpose of this paper is to propose a domain-oriented automatic mapping method and an application of the R2RML standard.

Design/methodology/approach

In this paper, materials science is focussed to show an example of domain-oriented mapping. source field concept and M3B2 (Metal Materials Mapping Background Base) knowledge bases are established to support the auto-recommending algorithm. As for the generation of RDF files, the idea is to generate the triples and the links, respectively. The links of the triples follow the object-subject relationship, and the links of the object properties can be achieved by the range individuals and the trail path.

Findings

Consequently based on the previous work, the authors proposed Engine for Metal Materials Mapping Background Base (EM3B2), a semantic integration engine for materials science. EM3B2 not only offers friendly graphical interfaces, but also provides auto-recommending mapping based on materials knowledge to enable users to avoid vast manually work. The experimental result indicates that EM3B2 supplies accurate mapping. Moreover, the running time of E3MB2 is also competitive as classical methods.

Originality/value

This paper proposed EM3B2 semantic integration engine, which contributes to the relational database-to-RDF mapping by the application of W3C R2RML standard and the domain-oriented mapping.

Details

Program, vol. 50 no. 1
Type: Research Article
ISSN: 0033-0337

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Article
Publication date: 1 August 2006

S.C.L. Koh and K.H. Tan

The purpose of this research is to propose an approach for discovering operational intelligence and knowledge mapping in a supply network with uncertainty.

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1616

Abstract

Purpose

The purpose of this research is to propose an approach for discovering operational intelligence and knowledge mapping in a supply network with uncertainty.

Design/methodology/approach

Knowledge mapping and handbook techniques are used. TAPS software is used to model a supply network with uncertainty and to discover operational intelligence in a supply network.

Findings

Knowledge management is inadequate for managing a supply network with uncertainty. Knowledge mapping is proposed, but it needs to be assisted by operational intelligence.

Practical implications

iTAPS provides managers with an ability to visualise the operational intelligence for a given objective, and to identify the likely effects on implementing a particular tool or technique in a supply network.

Originality/value

A new approach – called the “intelligence handbook” is proposed to discover operational intelligence in order to map knowledge in a supply network with uncertainty.

Details

Journal of Manufacturing Technology Management, vol. 17 no. 6
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 1 March 2001

Michael S.H. Heng

The US$1.2 million company faces critical issues of management succession, business strategy, market expansion and innovative product improvements. These would prevent a…

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1874

Abstract

The US$1.2 million company faces critical issues of management succession, business strategy, market expansion and innovative product improvements. These would prevent a steady flow of future potential earnings. The core knowledge resides in the management team who has worked in the factory from young. They have not patented the equipment designs or the proprietary processes. The first step in managing its intellectual capital uses the framework of the ISO 9000 standard to provide a mapping structure for capturing its core knowledge in products, process, management and customers. The focus on quality sets the context for shaping and organising the work of capturing its core knowledge. The ISO 9000 standard provides convenient categories for knowledge mapping, and presents a common language for consultant‐client interaction during the mapping process. A limitation in using the ISO 9000 standard for knowledge mapping is its inability to map knowledge concerning the customer base and product opportunities.

Details

Journal of Intellectual Capital, vol. 2 no. 1
Type: Research Article
ISSN: 1469-1930

Keywords

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