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Article
Publication date: 1 March 2001

Kiran Jude Fernandes, Vinesh Raja and Jiju Antony

Today’s business world is facing a plethora of managerial and technological changes which are beyond the capacity of any firm to control or absorb. Customer satisfaction…

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1120

Abstract

Today’s business world is facing a plethora of managerial and technological changes which are beyond the capacity of any firm to control or absorb. Customer satisfaction, development of new products, and introduction of new technologies are well‐known driving forces, but their fast mutation and turmoil are making them unpredictable. Companies have to radically alter their strategic and process goals to keep up with this volatile market. In this turbulent environment, business process reengineering (BPR) has evolved as the most promising approach for designing organizations. It is extremely important for reengineers to understand the “driving” forces in this environment. One of the most important and fundamental drivers is understanding the goals (goal mapping) of the organization. Typically the goals of organizations are derived from the “voice of the customer”. In this paper we address a procedure by which optimum level of goal mapping can be considered in the preliminary stages of BPR. A cost optimization model for goal mapping is proposed using an example from the Space Shuttle Testing Facility at the SSC‐National Aeronautics and Space Administration.

Details

Business Process Management Journal, vol. 7 no. 1
Type: Research Article
ISSN: 1463-7154

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Article
Publication date: 1 September 1998

F. Soliman

Process mapping is an essential tool for business process re‐engineering. During the initial steps of business process re‐engineering process mapping is used to evaluate…

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4496

Abstract

Process mapping is an essential tool for business process re‐engineering. During the initial steps of business process re‐engineering process mapping is used to evaluate the existing processes and to identify their non‐value added activities. Presents a method for determining the most economical way to determine the levels of process mapping for the purpose of re‐designing. Using this approach, the process designer can determine how many levels of process mapping are required for a given process and how much it is likely to cost. Accordingly, this approach is a more realistic tool for budgeting for process mapping costs and for determining the cost‐effective level of mapping. This approach is based on balancing the usefulness against the cost of collecting the information through process mapping. The main benefit from this approach is an overall reduction in the cost of business process re‐engineering. Therefore this approach may be referred to as the least cost process mapping. This is because this method can be used to determine the optimum level of process mapping and the least cost of process mapping.

Details

International Journal of Operations & Production Management, vol. 18 no. 9/10
Type: Research Article
ISSN: 0144-3577

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Article
Publication date: 20 April 2010

M. Theodore Farris

The development of strategic supply chain mapping techniques has been slowed by four critical issues. The purpose of this paper is to answer a call to address supply chain…

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3734

Abstract

Purpose

The development of strategic supply chain mapping techniques has been slowed by four critical issues. The purpose of this paper is to answer a call to address supply chain mapping techniques and issues. It offers recommendations for more readable and useful strategic supply chain maps.

Design/methodology/approach

The paper utilized executive MBA, traditional MBA, and graduating logistics undergraduates' applied economic input/output data to refine mapping techniques.

Findings

The paper addresses strategic supply chain mapping issues to serve as the next step in advancing the evolution of strategic supply chain mapping techniques. It utilizes geovisualization to provide useful guidance to individuals trying to map their current supply chain and seeking potential improvements.

Research limitations/implications

The paper is limited in that strategic supply chain mapping is in its infancy. Future research may consider use of the technique comparing alternative approaches to a supply chain, as well as the application of Pareto analysis and other metrics to focus on critical components for mapping.

Practical implications

The use of input/output analysis initiates mapping at the macro industry level as a key starting point. Geovisualization techniques allow those mapping to offer a great amount of detail in a simple, easy‐to‐read format to identify the critical components of the specific supply chain.

Originality/value

This paper is the critical next step to help further advance the evolution of strategic supply chain mapping techniques by both practitioner and academic.

Details

International Journal of Physical Distribution & Logistics Management, vol. 40 no. 3
Type: Research Article
ISSN: 0960-0035

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Article
Publication date: 1 April 1989

Steve Hiller and Jenny Marie Johnson

The decline in published thematic mapping, especially U.S. government census mapping, the growing availability and affordability of computers, and the rise of geographic…

Abstract

The decline in published thematic mapping, especially U.S. government census mapping, the growing availability and affordability of computers, and the rise of geographic information systems have been important catalysts in moving map libraries toward the establishment of public access computer‐assisted mapping programs. Until recently, most computer‐assisted mapping systems were tied to large computers and required a significant degree of technical expertise. A program on computer‐assisted mapping at the Spring 1984 Western Associa‐tion of Map Libraries meeting in Seattle found few examples of microcomputer‐based mapping sys‐tems and none that was really designed for direct public access. However, the past five years have seen the explosive growth of microcomputers and applications software, the rise of desktop publishing (and by extension desktop mapping), the development of large databases on CD‐ROM and their use in libraries, and increasing librarian familiarity with microcomputers. These technical advancements in combination with changes in data distribution have contributed to the recent rise of public access computer‐assisted mapping programs in academic libraries.

Details

Reference Services Review, vol. 17 no. 4
Type: Research Article
ISSN: 0090-7324

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Book part
Publication date: 19 July 2005

Devi R. Gnyawali and Beverly B. Tyler

Our primary objective is to provide method-related broad guidelines to researchers on the entire spectrum of issues involved in cause mapping and to encourage researchers…

Abstract

Our primary objective is to provide method-related broad guidelines to researchers on the entire spectrum of issues involved in cause mapping and to encourage researchers to use causal mapping techniques in strategy research. We challenge strategists to open the black box and investigate the mental models that depict the cause and effect beliefs of managers, “walk” readers through the causal mapping process by discussing the “nuts and bolts” of cause mapping, provide an illustration, and outline “key issues to consider.” We conclude with a discussion of some promising research directions.

Details

Research Methodology in Strategy and Management
Type: Book
ISBN: 978-0-76231-208-5

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Article
Publication date: 26 May 2021

Yuhan Luo and Mingwei Lin

The purpose of this paper is to make an overview of 474 publications and 512 patents of FTL from 1987 to 2020 in order to provide a conclusive and comprehensive analysis…

Abstract

Purpose

The purpose of this paper is to make an overview of 474 publications and 512 patents of FTL from 1987 to 2020 in order to provide a conclusive and comprehensive analysis for researchers in this field, as well as a preliminary knowledge of FTL for interested researchers.

Design/methodology/approach

Firstly, the FTL algorithms are classified and its functions are introduced in detail. Secondly, the structures of the publications are analyzed in terms of the fundamental information and the publication of the most productive countries/regions, institutions and authors. After that, co-citation networks of institutions, authors and papers illustrated by VOS Viewer are given to show the relationship among those and the most influential of them is further analyzed. Then, the characteristics of the patent are analyzed based on the basic information and classification of the patent and the most productive inventors. In order to obtain research hotspots and trends in this field, the time-line review and citation burst detection of keywords carried out by Cite Space are made to be visual. Finally, based on the above analysis, it draws some other important conclusions and the development trend of this field.

Findings

The research on FTL algorithm is still the top priority in the future, and how to improve the performance of SSD in the era of big data is one of the research hotspots.

Research limitations/implications

This paper makes a comprehensive analysis of FTL with the method of bibliometrics, and it is valuable for researchers can quickly grasp the hotspots in this area.

Originality/value

This article draws the structural characteristics of the publications in this field and summarizes the research hotspots and trends in this field in recent years, aiming to inspire new ideas for researchers.

Details

International Journal of Intelligent Computing and Cybernetics, vol. 14 no. 3
Type: Research Article
ISSN: 1756-378X

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Book part
Publication date: 8 January 2021

Kristy White

In this chapter, I argue, contrary to some current views, that workflow process mapping can be an important and relevant tool for assessing and improving the effectiveness…

Abstract

In this chapter, I argue, contrary to some current views, that workflow process mapping can be an important and relevant tool for assessing and improving the effectiveness and efficiency of library Technical Services departments. I also propose that linking workflow process mapping to the “High Performance” style of organizational management of W. Edwards Deming underlines both the value of process mapping and how the latter can obviate the need for hierarchical managerial control, by building a cohesive and efficient technical services team. First, I describe the “High Performance” management style of Deming, focusing in particular on what is generally called the “Deming Cycle.” Second, I describe the process of mapping workflows and emphasize its value for highlighting waste, improving existing processes, and maintaining sustainability. Third, I argue that linking workflow mapping to this larger understanding of management style results in several positive consequences for technical services departments, such as a team-based rather than hierarchical style of management, increased departmental and interdepartmental effectiveness and efficiency, and a better return on investment. I illustrate these points by looking directly at an example of an acquisitions department.

Details

Technical Services in the 21st Century
Type: Book
ISBN: 978-1-80043-829-3

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Article
Publication date: 27 April 2020

Seungjun Woo, Francisco Yumbla, Chanyong Park, Hyouk Ryeol Choi and Hyungpil Moon

The purpose of this study is to propose a novel plane-based mapping method for legged-robot navigation in a stairway environment.

Abstract

Purpose

The purpose of this study is to propose a novel plane-based mapping method for legged-robot navigation in a stairway environment.

Design/methodology/approach

The approach implemented in this study estimates a plane for each step of a stairway using a weighted average of sensor measurements and predictions. It segments planes from point cloud data via random sample consensus (RANSAC). The prediction uses the regular structure of a stairway. When estimating a plane, the algorithm considers the errors introduced by the distance sensor and RANSAC, in addition to stairstep irregularities, by using covariance matrices. The plane coefficients are managed separately with the data structure suggested in this study. In addition, this data structure allows the algorithm to store the information of each stairstep as a single entity.

Findings

In the case of a stairway environment, the accuracy delivered by the proposed algorithm was higher than those delivered by traditional mapping methods. The hardware experiment verified the accuracy and applicability of the algorithm.

Originality/value

The proposed algorithm provides accurate stairway-environment mapping and detailed specifications of each stairstep. Using this information, a legged robot can navigate and plan its motion in a stairway environment more efficiently.

Details

Industrial Robot: the international journal of robotics research and application, vol. 47 no. 4
Type: Research Article
ISSN: 0143-991X

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Article
Publication date: 27 July 2020

Shidiq Al Hakim, Dana Indra Sensuse, Indra Budi, Winarni, Muhammad Mishbah and Uus Khusni

Knowledge growth is currently experiencing a very exponential increase, through a digital transformation of knowledge in the organization and the emergence of various…

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188

Abstract

Purpose

Knowledge growth is currently experiencing a very exponential increase, through a digital transformation of knowledge in the organization and the emergence of various platforms through management system content such as blogs and social media that have encouraged such growth. An employee no longer only interacts in knowledge management (KM) in his organization but can communicate and collaborate to share knowledge through these platforms widely. Much of the spread of knowledge is a challenge for organizations to manage and use their knowledge and spread knowledge and become part of the expertise possessed by employees in their organizations. For this reason, an intelligent knowledge mapping approach is needed to facilitate finding, managing and identifying knowledge owned by an organization. This paper aims to see the use of smart knowledge mapping in organizations empirically.

Design/methodology/approach

This research was conducted empirically by conducting a literature study method to compile a questionnaire and conduct a survey through purposive sampling, sampling taken from the KM and Society Indonesia community. This survey limits only to respondents who have experience in conducting knowledge mapping in an organization.

Findings

The use of data sources that have been owned by the organization and also the consideration of the use of digital footprint employees spread across the internet can be a potential to explore the knowledge resources possessed by the organization. Of course, with the support of technology through the use of artificial intelligence (AI), it is expected to be able to present a comprehensive, adaptive and objective knowledge mapping for the organization.

Practical implications

The paper provides practical implications for knowledge mapping implementation in an organization by adopting AI with considerable digital footprint employees spread across the internet.

Originality/value

This paper provides empirical information about knowledge mapping implementation in Indonesian organization.

Details

VINE Journal of Information and Knowledge Management Systems, vol. 51 no. 5
Type: Research Article
ISSN: 2059-5891

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Article
Publication date: 6 July 2020

Nathalie Fabbe-Costes, Lucie Lechaptois and Martin Spring

To empirically examine the usefulness and value of supply chain mapping (SC mapping), which has been neglected despite its importance in research and practice.

Abstract

Purpose

To empirically examine the usefulness and value of supply chain mapping (SC mapping), which has been neglected despite its importance in research and practice.

Design/methodology/approach

Based on three combined theoretical perspectives, we conducted a case study on a car manufacturer's managers mapping their downstream supply chain (SC). We conducted semi-structured interviews and a mapping exercise with them, followed by a focus group.

Findings

We find differences between individual and corporate SC maps and between how managers define the outbound SC, the SC map they draw and what they say when mapping. The three theoretical perspectives allow us to enrich SC mapping thinking. We focus on boundary objects to formulate propositions. SC mapping and maps are discussed with respect to contemporary SCs and SCM.

Research limitations/implications

Based on a single case study on one firm's outbound SC. Research could be expanded to the company's external partners and follow the development and use of maps in real time.

Practical implications

Highlights the usefulness and difficulties of SC mapping, for individuals and organisations. For the company, it opens avenues for further development and use of SC mapping to improve inter-functional and inter-organisational collaboration.

Social implications

Confirms the need for SC mapping competences in SCM and consequently the usefulness of teaching SC mapping courses in logistics and SCM programs.

Originality/value

Highlights the usefulness of SC mapping and rekindles interest in SC mapping and maps in SCM. Introduces boundary objects into SCM research.

Details

International Journal of Operations & Production Management, vol. 40 no. 9
Type: Research Article
ISSN: 0144-3577

Keywords

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