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Article
Publication date: 1 March 2001

Kiran Jude Fernandes, Vinesh Raja and Jiju Antony

Today’s business world is facing a plethora of managerial and technological changes which are beyond the capacity of any firm to control or absorb. Customer satisfaction…

1124

Abstract

Today’s business world is facing a plethora of managerial and technological changes which are beyond the capacity of any firm to control or absorb. Customer satisfaction, development of new products, and introduction of new technologies are well‐known driving forces, but their fast mutation and turmoil are making them unpredictable. Companies have to radically alter their strategic and process goals to keep up with this volatile market. In this turbulent environment, business process reengineering (BPR) has evolved as the most promising approach for designing organizations. It is extremely important for reengineers to understand the “driving” forces in this environment. One of the most important and fundamental drivers is understanding the goals (goal mapping) of the organization. Typically the goals of organizations are derived from the “voice of the customer”. In this paper we address a procedure by which optimum level of goal mapping can be considered in the preliminary stages of BPR. A cost optimization model for goal mapping is proposed using an example from the Space Shuttle Testing Facility at the SSC‐National Aeronautics and Space Administration.

Details

Business Process Management Journal, vol. 7 no. 1
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 1 September 1998

F. Soliman

Process mapping is an essential tool for business process re‐engineering. During the initial steps of business process re‐engineering process mapping is used to evaluate…

4708

Abstract

Process mapping is an essential tool for business process re‐engineering. During the initial steps of business process re‐engineering process mapping is used to evaluate the existing processes and to identify their non‐value added activities. Presents a method for determining the most economical way to determine the levels of process mapping for the purpose of re‐designing. Using this approach, the process designer can determine how many levels of process mapping are required for a given process and how much it is likely to cost. Accordingly, this approach is a more realistic tool for budgeting for process mapping costs and for determining the cost‐effective level of mapping. This approach is based on balancing the usefulness against the cost of collecting the information through process mapping. The main benefit from this approach is an overall reduction in the cost of business process re‐engineering. Therefore this approach may be referred to as the least cost process mapping. This is because this method can be used to determine the optimum level of process mapping and the least cost of process mapping.

Details

International Journal of Operations & Production Management, vol. 18 no. 9/10
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 20 April 2010

M. Theodore Farris

The development of strategic supply chain mapping techniques has been slowed by four critical issues. The purpose of this paper is to answer a call to address supply chain…

4275

Abstract

Purpose

The development of strategic supply chain mapping techniques has been slowed by four critical issues. The purpose of this paper is to answer a call to address supply chain mapping techniques and issues. It offers recommendations for more readable and useful strategic supply chain maps.

Design/methodology/approach

The paper utilized executive MBA, traditional MBA, and graduating logistics undergraduates' applied economic input/output data to refine mapping techniques.

Findings

The paper addresses strategic supply chain mapping issues to serve as the next step in advancing the evolution of strategic supply chain mapping techniques. It utilizes geovisualization to provide useful guidance to individuals trying to map their current supply chain and seeking potential improvements.

Research limitations/implications

The paper is limited in that strategic supply chain mapping is in its infancy. Future research may consider use of the technique comparing alternative approaches to a supply chain, as well as the application of Pareto analysis and other metrics to focus on critical components for mapping.

Practical implications

The use of input/output analysis initiates mapping at the macro industry level as a key starting point. Geovisualization techniques allow those mapping to offer a great amount of detail in a simple, easy‐to‐read format to identify the critical components of the specific supply chain.

Originality/value

This paper is the critical next step to help further advance the evolution of strategic supply chain mapping techniques by both practitioner and academic.

Details

International Journal of Physical Distribution & Logistics Management, vol. 40 no. 3
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 14 September 2022

Jing Zhao, Xin Wang, Biyun Xie and Ziqiang Zhang

This paper aims to present a new kinematics mapping method based on dynamic equivalent points. In teleoperation, this method enables a robotic (follower) arm to mimic…

Abstract

Purpose

This paper aims to present a new kinematics mapping method based on dynamic equivalent points. In teleoperation, this method enables a robotic (follower) arm to mimic human (leader) arm postures and avoid obstacles in a human-like manner.

Design/methodology/approach

The information of the human arm is extracted based on the characteristics of human arm motion, and the concept of equivalent points is introduced. Then, an equivalent point is determined to transform the robotic arm with a nonhuman-like kinematic structure into an anthropomorphic robotic arm. Based on this equivalent point, a mapping method is developed to ensure that the two arms are similar. Finally, the similarity between the human elbow angle and robot elbow angle is further improved by using this method and an augmented Jacobian matrix with a compensation coefficient.

Findings

Numerical simulations and physical prototype experiments are conducted to verify the effectiveness and feasibility of the proposed method. In environments with obstacles, this method can adjust the position of the equivalent point in real time to avoid obstacles. In environments without obstacles, the similarity between the human elbow angle and robot elbow angle is further improved at the expense of the end-effector accuracy.

Originality/value

This study presents a new kinematics mapping method, which can realize the complete mapping between the human arm and heterogeneous robotic arm in teleoperation. This method is versatile and can be applied to various mechanical arms with different structures.

Details

Industrial Robot: the international journal of robotics research and application, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0143-991X

Keywords

Article
Publication date: 1 April 1989

Steve Hiller and Jenny Marie Johnson

The decline in published thematic mapping, especially U.S. government census mapping, the growing availability and affordability of computers, and the rise of geographic…

Abstract

The decline in published thematic mapping, especially U.S. government census mapping, the growing availability and affordability of computers, and the rise of geographic information systems have been important catalysts in moving map libraries toward the establishment of public access computer‐assisted mapping programs. Until recently, most computer‐assisted mapping systems were tied to large computers and required a significant degree of technical expertise. A program on computer‐assisted mapping at the Spring 1984 Western Associa‐tion of Map Libraries meeting in Seattle found few examples of microcomputer‐based mapping sys‐tems and none that was really designed for direct public access. However, the past five years have seen the explosive growth of microcomputers and applications software, the rise of desktop publishing (and by extension desktop mapping), the development of large databases on CD‐ROM and their use in libraries, and increasing librarian familiarity with microcomputers. These technical advancements in combination with changes in data distribution have contributed to the recent rise of public access computer‐assisted mapping programs in academic libraries.

Details

Reference Services Review, vol. 17 no. 4
Type: Research Article
ISSN: 0090-7324

Book part
Publication date: 19 July 2005

Devi R. Gnyawali and Beverly B. Tyler

Our primary objective is to provide method-related broad guidelines to researchers on the entire spectrum of issues involved in cause mapping and to encourage researchers…

Abstract

Our primary objective is to provide method-related broad guidelines to researchers on the entire spectrum of issues involved in cause mapping and to encourage researchers to use causal mapping techniques in strategy research. We challenge strategists to open the black box and investigate the mental models that depict the cause and effect beliefs of managers, “walk” readers through the causal mapping process by discussing the “nuts and bolts” of cause mapping, provide an illustration, and outline “key issues to consider.” We conclude with a discussion of some promising research directions.

Details

Research Methodology in Strategy and Management
Type: Book
ISBN: 978-0-76231-208-5

Book part
Publication date: 8 January 2021

Kristy White

In this chapter, I argue, contrary to some current views, that workflow process mapping can be an important and relevant tool for assessing and improving the effectiveness…

Abstract

In this chapter, I argue, contrary to some current views, that workflow process mapping can be an important and relevant tool for assessing and improving the effectiveness and efficiency of library Technical Services departments. I also propose that linking workflow process mapping to the “High Performance” style of organizational management of W. Edwards Deming underlines both the value of process mapping and how the latter can obviate the need for hierarchical managerial control, by building a cohesive and efficient technical services team. First, I describe the “High Performance” management style of Deming, focusing in particular on what is generally called the “Deming Cycle.” Second, I describe the process of mapping workflows and emphasize its value for highlighting waste, improving existing processes, and maintaining sustainability. Third, I argue that linking workflow mapping to this larger understanding of management style results in several positive consequences for technical services departments, such as a team-based rather than hierarchical style of management, increased departmental and interdepartmental effectiveness and efficiency, and a better return on investment. I illustrate these points by looking directly at an example of an acquisitions department.

Details

Technical Services in the 21st Century
Type: Book
ISBN: 978-1-80043-829-3

Keywords

Book part
Publication date: 1 August 2022

Laura Cruz and Justine Lindemann

Making a classroom a space that can become a place of lively discussion and interaction is a goal of many instructors, but it can be challenging to assess the extent to

Abstract

Making a classroom a space that can become a place of lively discussion and interaction is a goal of many instructors, but it can be challenging to assess the extent to which classroom engagement is resulting in meaningful participation. The use of an assessment tool called classroom mapping provides a way to trace and analyze students’ interaction, performance, and involvement in a class. It maps discussions and shows feedback on what is going on; including who is talking, for how long, what subjects and instructional strategies engage which students, and what kinds of connections are being made with the students and the instructors. This chapter considers the broader implications of using technology to elevate classroom mapping from formative assessment to potential learning analytic, with particular attention to the practical, pedagogical and ethical implications of recording and mapping how students engage in their classes.

Article
Publication date: 26 May 2021

Yuhan Luo and Mingwei Lin

The purpose of this paper is to make an overview of 474 publications and 512 patents of FTL from 1987 to 2020 in order to provide a conclusive and comprehensive analysis…

Abstract

Purpose

The purpose of this paper is to make an overview of 474 publications and 512 patents of FTL from 1987 to 2020 in order to provide a conclusive and comprehensive analysis for researchers in this field, as well as a preliminary knowledge of FTL for interested researchers.

Design/methodology/approach

Firstly, the FTL algorithms are classified and its functions are introduced in detail. Secondly, the structures of the publications are analyzed in terms of the fundamental information and the publication of the most productive countries/regions, institutions and authors. After that, co-citation networks of institutions, authors and papers illustrated by VOS Viewer are given to show the relationship among those and the most influential of them is further analyzed. Then, the characteristics of the patent are analyzed based on the basic information and classification of the patent and the most productive inventors. In order to obtain research hotspots and trends in this field, the time-line review and citation burst detection of keywords carried out by Cite Space are made to be visual. Finally, based on the above analysis, it draws some other important conclusions and the development trend of this field.

Findings

The research on FTL algorithm is still the top priority in the future, and how to improve the performance of SSD in the era of big data is one of the research hotspots.

Research limitations/implications

This paper makes a comprehensive analysis of FTL with the method of bibliometrics, and it is valuable for researchers can quickly grasp the hotspots in this area.

Originality/value

This article draws the structural characteristics of the publications in this field and summarizes the research hotspots and trends in this field in recent years, aiming to inspire new ideas for researchers.

Details

International Journal of Intelligent Computing and Cybernetics, vol. 14 no. 3
Type: Research Article
ISSN: 1756-378X

Keywords

Article
Publication date: 13 April 2015

Sarah Barbrow and Megan Hartline

The purpose of this paper is to describe the value of process mapping to libraries as a first step in promoting a culture of organizational assessment. In addition, this…

2614

Abstract

Purpose

The purpose of this paper is to describe the value of process mapping to libraries as a first step in promoting a culture of organizational assessment. In addition, this paper offers a case study of the University of Michigan Library’s experience in building up a process mapping skill set and the workflow improvements resulting from these efforts.

Design/methodology/approach

This case study is a description and assessment of a program to train library employees on process mapping.

Findings

Process mapping in library settings empowers librarians and staff to identify and implement elements for improvements in routine work. When given the tools to assess processes, employees at the University of Michigan made several such improvements.

Practical implications

While library staff tend not to be familiar with process mapping, these skills are critical for retaining institutional knowledge, training staff, and identifying areas for improvement in common and rarely used workflows alike.

Originality/value

Process improvements were identified and implemented at the University of Michigan Library when the staff mapped the processes of their daily work.

Details

Performance Measurement and Metrics, vol. 16 no. 1
Type: Research Article
ISSN: 1467-8047

Keywords

1 – 10 of over 83000