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Describes why and how a staff counselling service was set up at Shropshire Health Authority. Details the different phases of its development and the problems encountered.

Describes why and how a staff counselling service was set up at Shropshire Health Authority. Details the different phases of its development and the problems encountered.

The rise in the diagnosis of attention deficit hyperactivity disorder (ADHD) and the use of stimulant medication such as Ritalin to treat it raises important questions about how childhood is conceptualised in contemporary western society today. By focusing on within‐child explanations for behaviour, the diagnosis of ADHD divorces a child from their context; real life experiences, including traumatic ones, are marginalised or excluded from clinical consideration. This paper1 explores how ADHD manages to occupy and hold on to such a dominant position despite the lack of evidence supporting its supposed medical origins, and explores what the ADHD diagnosis reveals about cultural expectations of childhood and power hierarchies in the UK and North America.

Introducing a new regular page listing reports, publications and training materials of relevance to readers. If you come across new publications, training materials, websites or other resources that might be of interest to other readers, please send details to Tracey Austin e tracey.austin1@btopenworld.com

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

Telecommunications addresses the tyranny of distance for international and domestic trade communities by providing information linkages both internally and externally to an organization. These global networks give firms the opportunity to gain strategic advantages such as the strengthening of trading partner relationships and the redesigning of internal procedures to improve overall efficiency and cost effectiveness. The business community, however, has been slow to adopt telecommunications and its enabled technologies – electronic data interchange (EDI) in particular – owing to a general lack of understanding of the benefits available from their effective utilization. Describes an education‐oriented approach designed to encourage greater acceptance of telecommunications and EDI by educating university students – the managers of the future – about applied telecommunications in an international environment. Discusses also the cultural and cross‐cultural experiences of the students who participated in this pilot project. The results indicate that there is evidence to support the hypothesis that EDI is an appropriate exemplar technology for teaching applied telecommunications in an international environment; and that a laboratory‐based strategy is an effective way of using EDI to achieve this objective and providing students with experience of the cultural and cross‐cultural factors involved in international commerce.

Augmented reality (AR) integrates the digital world with the real world and thus, provides a real-time experience to the users. With AR, the immediate surroundings become a learning platform for the users. The perception of the products has been enhanced many times with AR; thus, enriching user experience and responsiveness. The purpose of this paper is to bring forth the basics of AR and provide an overview of the research work carried out by researchers in the implementation of AR in different sectors.

This paper summarizes the usefulness of AR in different industries. The authors have identified the peer-reviewed research publications from Web of Science, Scopus, Google Scholar, etc. The selection of literature has been made based upon the significance of AR in recent times. The industries/sectors where AR has been implemented successfully have been considered for this paper. The paper has been divided into various sections and subsections to bring more clarity to the readers.

This paper presents a brief and a precise information on Industry 4.0 and AR. The basic working of AR system and its implications have also been discussed. The preference of AR over virtual reality (VR) has also been deliberated in this paper. The authors have presented the usefulness of AR in different sectors such as smart factories, ship yard building, online shopping, surgery and education. This paper discusses the AR-ready procedures being followed in these sectors.

AR has been an add-on to VR systems. The processes in industries have become very handy and informative with AR. Because the application of AR in different sectors has not been discussed in a single paper; thus, this work presents a systematic literature review on the applications of AR in different sectors/industries.

Industrial Revolution 4.0 is still evolving. The purpose of this paper is to assess the progress of Indonesia in achieving an initiative for Industry 4.0. As the largest country in Southeast Asia, Indonesia plays a critical role in implementing Industry 4.0. In addition, this study proposes an open innovation strategies for small and medium enterprises (SMEs) in facing Industry 4.0, especially in the Indonesian setting. Open innovation is viewed as a long-term innovation model that relies on cross-border commerce between businesses and countries.

This study undertakes a comprehensive literature review to capture the necessary insights for establishing an early grasp of solution design. A total of 32 sample papers were qualified using a set of selection criteria designed to find the most relevant existing studies in the Industry 4.0 and Indonesia domains. The meta-details as significant discoveries were processed using a content analysis approach. In addition, the research deployed sentiment analysis from text mining to inter-operate and classify (positive, negative and neutral) in-text data using text analysis techniques to identify public sentiment toward Industry 4.0 in Indonesia.

The key finding is that there is a favorable relationship between digital ecosystem readiness and open innovation adoption for SMEs. While, knowledge management is a critical factor in guiding a country’s successful implementation of the open innovation paradigm. Furthermore, some of the major findings revealed that many initiatives for Industry 4.0 are carried out by the private sectors. In regards to the procedure, the role of government is the protection of market regulations. This could be due to preserving fair competition between corporations and SMEs. Local businesses and SMEs should be protected to ensure their survival. In addition, the major cause of the slow adoption of Industry 4.0 in Indonesia is the lack of digital equipment. This is because of the shortage of digital equipment that can create a digital divide between large and small businesses and between industries in the urban and rural areas.

This study discussed some of the most essential issues of SMEs in adopting open innovation that is required for Industrial Revolution 4.0. It focuses on how digital ecosystem’s readiness influences open innovation adoption for SMEs in Indonesia. By understanding its current state of readiness, it contributes to the policymakers in deciding how and where to adopt open innovation and develop digital ecosystem and identify which ones might best meet their needs for any developing countries.

This paper is useful to academics, practitioners and policymakers in the fields of technology and public policy. The research provides some initial insights into Indonesia and any developing countries on Industry Revolution 4.0 and the needs for SMEs in adopting open innovation.

The purpose of this study was to determine the atmospheric corrosion behavior of aluminium (Al) exposed to the industrial and coastal environments of northeastern Arabian Peninsula for a period of 15 months.

The samples were exposed under atmospheric, underground and splatter zone conditions at the coastal region. Soil, groundwater, seawater and air particulate samples obtained from the exposure site were analyzed. Secondary electron microscopy was used to identify and study the microstructural features of the corrosion products formed at the surface of the test coupons. The corrosion rates of the samples were determined by the weight loss method.

The results showed that Al exhibited a moderate corrosion rate despite high degree of variation in temperature and humidity and large concentrations of chloride and sulfate in this region. Splatter zone environment was the most corrosive because of high chloride concentrations in seawater and the alternating wetting–drying cycles.

In this paper, corrosion of Al was evaluated in atmospheric, soil and splatter zone conditions along the northeastern coast of Arabian Peninsula and was also compared with the results of the test reported for other international locations.

This paper aims to investigate how automatic classification can assist employees and records managers with the appraisal of e-mails as records of value for the organization.

The study performed a qualitative analysis of the appraisal behaviours of eight records management experts to train a series of support vector machine classifiers to replicate the decision process for identifying e-mails of business value. Automatic classification experiments were performed on a corpus of 846 e-mails from two of these experts’ mailboxes.

Despite the highly contextual nature of record value, these experiments show that classifiers have a high degree of accuracy. Unlike existing manual practices in corporate e-mail archiving, machine classification models are not highly dependent on features such as the identity of the sender and receiver or on threading, forwarding or importance flags. Rather, the dominant discriminating features are textual features from the e-mail body and subject field.

The need to automatically classify corporate e-mails is growing in importance, as e-mail remains one of the prevalent recordkeeping challenges.

Automated methods for identifying e-mail records promise to be of significant benefit to organizations that need to appraise e-mail for long-term preservation and access on demand.

The research adopts an innovative approach to assist employees and records managers with the appraisal of digital records. By doing so, the research fosters new insights on the adoption of technological strategies to automate recordkeeping tasks, an important research gap.

Our experiment show that a SVM classifier can be trained to replicate an expert's decision process for identifying e-mails of business value with a reasonably high degree of accuracy. In principle, such a classifier could be integrated into a corporate Electronic Document and Records Management System (EDRMS) to improve the quality of e-mail records appraisal.