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Article
Publication date: 11 September 2023

Karrar Hussein, Habibollah Akbari, Rassoul Noorossana and Rostom Yadegari

This study aims to investigate the effects of process input parameters (welding current, welding time, electrode pressure and holding time) on the output responses (nugget…

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Abstract

Purpose

This study aims to investigate the effects of process input parameters (welding current, welding time, electrode pressure and holding time) on the output responses (nugget diameter, peak load and indentation) that control the mechanical properties and quality of the joints in dissimilar resistance spot welding (RSW) for the third generation of advanced high-strength steel (AHSS) quenching and partitioning (Q&P980) and (SPFC780Y) high-strength steel spot welds.

Design/methodology/approach

Design of experiment approach with two level factors and center points was adopted. Destructive peel and shear tensile strengths were used to measure the responses. The significant factors were determined using analysis of variance implemented by Minitab 18 software. Finally, multiresponse optimization was carried out using the desirability function analysis method.

Findings

Holding time was the most significant factor influencing nugget diameter, whereas welding current had the greatest impact on peak load and indentation. Multiresponse optimization revealed that the optimal settings were a welding current of 12.5 KA, welding time of 18 cycles, electrode pressure of 420 Kgf and holding time of 10 cycles. These settings produced a nugget diameter of 8.0 mm, a peak load of 35.15 KN and an indentation of 22.5%, with a composite desirability function of 0.764.

Originality/value

This study provides an effective approach for multiple response optimization to the mechanical behavior of RSW joints, even though there have been few studies on the third generation of AHSS joints and none on the dissimilar joints of the materials used in this study.

Details

Journal of Engineering, Design and Technology , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1726-0531

Keywords

Article
Publication date: 5 July 2024

Marco Barone, Candida Bussoli and Lucrezia Fattobene

This study aims to systematically review the literature on digital consumers’ decision-making in the banking, financial services and insurance (BFSI) sector and proposes an…

Abstract

Purpose

This study aims to systematically review the literature on digital consumers’ decision-making in the banking, financial services and insurance (BFSI) sector and proposes an integrative framework.

Design/methodology/approach

By combining databases such as Web of Science and Elton B. Stephens Company (EBSCO), we identified, analyzed and synthesized 53 peer-reviewed empirical articles that explore the connection between digital solutions in the BFSI sector and various phases and constructs of the consumer decision-making process. We examined the dependent variables (DVs) used to operationalize consumer decision-making, performed a thematic analysis of the papers and proposed an integrative framework.

Findings

The reviewed articles have garnered more attention from marketing researchers than from BFSI or artificial intelligence scholars, often employing traditional behavioral and experimental methodologies that have several limitations. We identified 38 DVs used to operationalize consumer decision-making, with the most frequently recurring constructs being “Intention to use,” “Utilization,” “Satisfaction,” “Perceived usefulness” and “Trust.” We propose an integrative framework that groups these DVs into three main clusters: subjects’ perceptions, user experience and adoption/usage choice. This systematic literature review highlights the increasing importance of emotion in recent decades and underscores the difficulty of establishing a framework where relationships between variables are direct and unidirectional, as traditional economic theories assume.

Originality/value

To the best of the authors’ knowledge, this is the first study to provide a comprehensive and systematic understanding of the DVs and the research methods used to study the impact of recent digital solutions on consumer decision-making in the BFSI sector. Further, a framework is proposed that can offer a new perspective for consumer research.

Details

International Journal of Bank Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0265-2323

Keywords

Article
Publication date: 7 August 2024

Ravikantha Prabhu, Sharun Mendonca, Pavana Kumara Bellairu, Rudolf Charles DSouza and Thirumaleshwara Bhat

This study aims to investigate the impact of titanium oxide (TiO2) filler on the coefficient of friction (COF) and specific wear rate (SWR) in flax fiber reinforced epoxy…

Abstract

Purpose

This study aims to investigate the impact of titanium oxide (TiO2) filler on the coefficient of friction (COF) and specific wear rate (SWR) in flax fiber reinforced epoxy composites (FFRCs) under abrasive wear conditions utilizing the Taguchi approach. The primary objective is to enhance wear resistance and promote the development of sustainable materials for various applications.

Design/methodology/approach

Epoxy/flax composites with varying TiO2 filler content (0–8 wt%) are fabricated through the hand layup method. Subsequently, wear testing is conducted following ASTM G99-05 standards. The Taguchi design of experiments (DOE) and analysis of variance (ANOVA) are utilized for statistical analysis.

Findings

Results indicate a significant improvement in abrasive wear properties with the incorporation of TiO2 filler. The COF is found to be most influenced by the normal load (55.19%), followed by grit size, wt% TiO2 filler and sliding distance. SWR is found to be most influenced by the grit size (42.92%), followed by wt% TiO2, normal load and sliding distance. Notably, the Taguchi model aligns well with experimental results, demonstrating its efficacy in predicting the abrasive wear behavior of FFRCs.

Originality/value

This research introduces a novel hybrid composite that combines TiO2 filler and flax fibers, showcasing their potential to enhance the tribological properties of epoxy composites. The study offers valuable insights into optimizing abrasive wear test variables in natural fiber-reinforced composites using Taguchi DOE and ANOVA, crucial for improving the performance of sustainable materials in engineering applications.

Details

World Journal of Engineering, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1708-5284

Keywords

Article
Publication date: 30 January 2024

Ravikantha Prabhu, Sharun Mendonca, Pavana Kumara Bellairu, Rudolf Charles DSouza and Thirumaleshwara Bhat

The purpose of this study is to investigate the impact of titanium oxide (TiO2) filler on the abrasive wear properties of bamboo fiber reinforced epoxy composites (BFRCs) using a…

Abstract

Purpose

The purpose of this study is to investigate the impact of titanium oxide (TiO2) filler on the abrasive wear properties of bamboo fiber reinforced epoxy composites (BFRCs) using a Taguchi approach. The study aims to enhance the abrasive wear resistance of these composites by introducing TiO2 filler as a potential reinforcement, thus contributing to the development of sustainable and environmentally friendly materials.

Design/methodology/approach

This study focuses on the fabrication of epoxy/bamboo composites infused with TiO2 particles within the Wt.% range of 0–8 Wt.% using hand layup techniques. The resulting composites were subjected to wear testing according to ASTM G99-05 standards. Statistical analysis of the wear results was carried out using the Taguchi design of experiments (DOE). Additionally, an analysis of variance (ANOVA) was used to determine the influential control factors impacting the specific wear rate (SWR) and coefficient of friction (COF).

Findings

The study illuminates how integrating TiO2 filler enhances abrasive wear in epoxy/bamboo composites. Statistical analysis of SWR highlights abrasive grit size (grit) as the most influential factor, followed by normal load, Wt.% of TiO2 and sliding distance. Analysis of the COF identifies normal load as the primary influential factor, followed by grit, Wt.% of TiO2 and sliding distance. The Taguchi predictive model closely aligns with experimental results, validating its reliability. The morphological study revealed significant differences between the unfilled and TiO2-filled composites. The inclusion of TiO2 improved wear resistance, as evidenced by reduced surface damage and wear debris.

Originality/value

This research paper aims to integrate TiO2 filler and bamboo fibers to create an innovative hybrid composite material. TiO2 micro and nanoparticles show promise as filler materials, contributing to improved tribological properties of epoxy composites. The utilization of Taguchi’s DOE and ANOVA for statistical analysis provides valuable guidance for academic researchers and practitioners in optimizing control variables, especially in the context of natural fiber reinforced composites.

Details

World Journal of Engineering, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1708-5284

Keywords

Article
Publication date: 29 August 2024

Ibrahim Mohammed and Basak Denizci Guillet

This study aims to provide insights into human–algorithm interaction in revenue management (RM) decision-making and to uncover the underlying heuristics and biases of overriding…

Abstract

Purpose

This study aims to provide insights into human–algorithm interaction in revenue management (RM) decision-making and to uncover the underlying heuristics and biases of overriding systems’ recommendations.

Design/methodology/approach

Following constructivist traditions, 20 in-depth interviews were conducted with revenue optimisers, analysts, managers and directors with vast experience in over 25 markets and working with different RM systems (RMSs) at the property and corporate levels. The hermeneutics approach was used to interpret and make meaning of the participants’ lived experiences and interactions with RMSs.

Findings

The findings explain the nature of the interaction between RM professionals and RMSs, the cognitive mechanism by which the system users judgementally adjust or override its recommendations and the heuristics and biases behind override decisions. Additionally, the findings reveal the individual decision-maker characteristics and organisational factors influencing human–algorithm interactions.

Research limitations/implications

Although the study focused on human–system interaction in hotel RM, it has larger implications for integrating human judgement into computerised systems for optimal decision-making.

Practical implications

The study findings expose human biases in working with RMSs and highlight the influencing factors that can be addressed to achieve effective human–algorithm interactions.

Originality/value

The study offers a holistic framework underpinned by the organisational role and expectation confirmation theories to explain the cognitive mechanisms of human–system interaction in managerial decision-making.

Details

International Journal of Contemporary Hospitality Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 14 May 2024

Ayşe Tuğba Dosdoğru, Yeliz Buruk Sahin, Mustafa Göçken and Aslı Boru İpek

This study aims to optimize the levels of factors for a green supply chain (GSC) while concurrently gaining valuable insights into the dynamic interrelationships among several…

Abstract

Purpose

This study aims to optimize the levels of factors for a green supply chain (GSC) while concurrently gaining valuable insights into the dynamic interrelationships among several factors, leading to reductions in CO2 emissions and the maximization of the average service level, thereby enhancing overall supply chain performance.

Design/methodology/approach

Response surface methodology (RSM) is employed as a technique for multiple response optimization. This study uses a supply chain simulation model that includes decision variables related to the level of inventory control parameters and vehicle capacity. The desirability approach is adopted to achieve optimization objectives by focusing on minimizing CO2 emissions and maximizing service levels while simultaneously determining the optimum levels of considered decision variables.

Findings

The high R2 values of 97.38% for CO2 and 97.28% for service level, along with adjusted R2 values reasonably close to predicted values, affirm the models' capability to predict responses accurately. Key significant model terms for CO2 encompassed reorder point, order up to quantity, vehicle capacity, and their interaction effects, while service level is notably influenced by reorder point, order up to quantity, and their interaction effects. The study successfully achieved a high level of desirability value of %99.1 and the validated performance levels confirmed that the results fall within the prediction interval.

Originality/value

This study introduces a metamodel framework designed to optimize various design parameters for a GSC combining discrete event simulation (DES) and RSM in the form of a simulation optimization model. In contrast to the literature, the current study offers an exhaustive and in-depth analysis of the structural elements of the supply chain, particularly the inventory control parameters and vehicle capacity, which are crucial for comprehending its performance and environmental impact.

Details

Kybernetes, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 21 December 2021

Shadrack Fred Mahenge and Ala Alsanabani

In the purpose of the section, the cracks that are in the construction domain may be common and usually fixed with the human inspection which is at the visible range, but for the…

Abstract

Purpose

In the purpose of the section, the cracks that are in the construction domain may be common and usually fixed with the human inspection which is at the visible range, but for the cracks which may exist at the distant place for the human eye in the same building but can be captured with the camera. If the crack size is quite big can be visible but few cracks will be present due to the flaws in the construction of walls which needs authentic information and confirmation about it for the successful completion of the wall cracks, as these cracks in the wall will result in the structure collapse.

Design/methodology/approach

In the modern era of digital image processing, it has captured the importance in all the domain of engineering and all the fields irrespective of the division of the engineering, hence, in this research study an attempt is made to deal with the wall cracks which are found or searched during the building inspection process, in the present context in association with the unique U-net architecture is used with convolutional neural network method.

Findings

In the construction domain, the cracks may be common and usually fixed with the human inspection which is at the visible range, but for the cracks which may exist at the distant place for the human eye in the same building but can be captured with the camera. If the crack size is quite big can be visible but few cracks will be present due to the flaws in the construction of walls which needs authentic information and confirmation about it for the successful completion of the wall cracks, as these cracks in the wall will result in the structure collapse. Hence, for the modeling of the proposed system, it is considered with the image database from the Mendeley portal for the analysis. With the experimental analysis, it is noted and observed that the proposed system was able to detect the wall cracks, search the flat surface by the result of no cracks found and it is successful in dealing with the two phases of operation, namely, classification and segmentation with the deep learning technique. In contrast to other conventional methodologies, the proposed methodology produces excellent performance results.

Originality/value

The originality of the paper is to find the portion of the cracks on the walls using deep learning architecture.

Details

International Journal of Pervasive Computing and Communications, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1742-7371

Keywords

Article
Publication date: 13 September 2023

Abhinav Shard, Mohinder Pal Garg and Vishal Gupta

The purpose of this study is to explore the machining characteristics of electrical discharge machining (EDM) when a tool is fabricated using powder metallurgy. Because pure Cu…

Abstract

Purpose

The purpose of this study is to explore the machining characteristics of electrical discharge machining (EDM) when a tool is fabricated using powder metallurgy. Because pure Cu tools obtained using conventional machining pose problems of high tool wear rate, tool oxidation causes loss of characteristics in tool shape.

Design/methodology/approach

The research investigation carried out experiments planned through Taguchi’s robust design of experiments and used analysis of variance (ANOVA) to carry out statistical analysis.

Findings

It has been found that copper and chromium electrodes give less metal removal rate as compared to the pure Cu tool. Analytical outcomes of ANOVA demonstrated that MRR is notably affected by the variable’s polarity, peak current, pulse on time and electrode type in the machining of EN9 steel with EDM, whereas the variables pulse on time, gap voltage and electrode type have a significant influence on EWR. Furthermore, the process also showed that the use of powder metallurgy tool effectively reduces the value of SR of the machined surface as well as the tool wear rate. The investigation exhibited the possibility of the use of powder metallurgy electrodes to upgrade the machining efficiency of EDM process.

Research limitations/implications

There is no major limitation or implication of this study. However, the composition of the powders used in powder metallurgy for the fabrication of tools needs to be precisely controlled with careful control of process variables during subsequent fabrication of electrodes.

Originality/value

To the best of the authors’ knowledge, this is the first study that investigates the effectiveness of copper and chromium electrodes/tools fabricated by means of powder metallurgy in EDM of EN9 steel. The effectiveness of the tool is assessed in terms of productivity, as well as accuracy measures of MRR and surface roughness of the components in EDM machining.

Details

World Journal of Engineering, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1708-5284

Keywords

Open Access
Article
Publication date: 30 November 2023

Domenico Campa, Alberto Quagli and Paola Ramassa

This study reviews and discusses the accounting literature that analyzes the role of auditors and enforcers in the context of fraud.

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Abstract

Purpose

This study reviews and discusses the accounting literature that analyzes the role of auditors and enforcers in the context of fraud.

Design/methodology/approach

This literature review includes both qualitative and quantitative studies, based on the idea that the findings from different research paradigms can shed light on the complex interactions between different financial reporting controls. The authors use a mixed-methods research synthesis and select 64 accounting journal articles to analyze the main proxies for fraud, the stages of the fraud process under investigation and the roles played by auditors and enforcers.

Findings

The study highlights heterogeneity with respect to the terms and concepts used to capture the fraud phenomenon, a fragmentation in terms of the measures used in quantitative studies and a low level of detail in the fraud analysis. The review also shows a limited number of case studies and a lack of focus on the interaction and interplay between enforcers and auditors.

Research limitations/implications

This study outlines directions for future accounting research on fraud.

Practical implications

The analysis underscores the need for the academic community, policymakers and practitioners to work together to prevent the destructive economic and social consequences of fraud in an increasingly complex and interconnected environment.

Originality/value

This study differs from previous literature reviews that focus on a single monitoring mechanism or deal with fraud in a broadly manner by discussing how the accounting literature addresses the roles and the complex interplay between enforcers and auditors in the context of accounting fraud.

Details

Journal of Accounting Literature, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-4607

Keywords

Article
Publication date: 15 August 2024

Qian Chen, Yeming Gong, Yaobin Lu and Xin (Robert) Luo

The purpose of this study is twofold: first, to identify the categories of artificial intelligence (AI) chatbot service failures in frontline, and second, to examine the effect of…

Abstract

Purpose

The purpose of this study is twofold: first, to identify the categories of artificial intelligence (AI) chatbot service failures in frontline, and second, to examine the effect of the intensity of AI emotion exhibited on the effectiveness of the chatbots’ autonomous service recovery process.

Design/methodology/approach

We adopt a mixed-methods research approach, starting with a qualitative research, the purpose of which is to identify specific categories of AI chatbot service failures. In the second stage, we conduct experiments to investigate the impact of AI chatbot service failures on consumers’ psychological perceptions, with a focus on the moderating influence of chatbot’s emotional expression. This sequential approach enabled us to incorporate both qualitative and quantitative aspects for a comprehensive research perspective.

Findings

The results suggest that, from the analysis of interview data, AI chatbot service failures mainly include four categories: failure to understand, failure to personalize, lack of competence, and lack of assurance. The results also reveal that AI chatbot service failures positively affect dehumanization and increase customers’ perceptions of service failure severity. However, AI chatbots can autonomously remedy service failures through moderate AI emotion. An interesting golden zone of AI’s emotional expression in chatbot service failures was discovered, indicating that extremely weak or strong intensity of AI’s emotional expression can be counterproductive.

Originality/value

This study contributes to the burgeoning AI literature by identifying four types of AI service failure, developing dehumanization theory in the context of smart services, and demonstrating the nonlinear effects of AI emotion. The findings also offer valuable insights for organizations that rely on AI chatbots in terms of designing chatbots that effectively address and remediate service failures.

Details

Internet Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1066-2243

Keywords

1 – 10 of 251