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1 – 10 of over 5000
Article
Publication date: 1 March 2005

Jerry H. Ratcliffe, David Biles, Tracey Green and Seumas Miller

To examine the incidence and prevalence rate of drug‐related complaints against police in the New South Wales Police Service (Australia) and compare these rates to officer…

Abstract

Purpose

To examine the incidence and prevalence rate of drug‐related complaints against police in the New South Wales Police Service (Australia) and compare these rates to officer demographics.

Design/methodology/approach

Seven years of complaints data (1993‐2000) are examined. The data showed that of nearly 40,000 complaints amounting to over 80,000 allegations, less than 2 percent relate to drug‐related allegations. These allegations were isolated and the pattern of officer demographics from these incidents were compared to the police service as a whole, with the aim of exploring if particular groups (such as length of service, age, gender etc.) were particularly susceptible to attracting drug‐related allegations.

Findings

The most common drug‐related allegation was for supplying drugs. The distribution of drug‐related complaints follows the general demographic pattern of officers in the police service, though female officers attracted fewer drug‐related allegations. Adverse findings, while rare, are most likely to be recorded against lower ranking police officers who have served less time in the police service.

Practical implications

The paper shows that demographics alone are not sufficient to identify officers at risk of being on the receiving end of a drug‐related complaint. The age, service and rank analysis conducted in this paper has not revealed any particular groups that are more susceptible to allegations of drugs misconduct. This paper therefore supports the idea that a more thorough early warning system tailored to individual officers may be necessary for an effective strategic complaints system.

Originality/value

With a pool of nearly 80,000 allegations to draw upon, the research employs one of the largest data sets ever examined. The findings are therefore sufficient to provide robust statistical comparisons, and are of interest to police practitioners, law enforcement managers, and researchers.

Details

Policing: An International Journal of Police Strategies & Management, vol. 28 no. 1
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 17 July 2018

Renée J. Mitchell, Barak Ariel, Maria Emilia Firpo, Ricardo Fraiman, Federico del Castillo, Jordan M. Hyatt, Cristobal Weinborn and Hagit Brants Sabo

More than a half a dozen published studies have observed the effect of body-worn cameras (BWCs) on complaints against the police. Nearly all, with varying degrees of…

Abstract

Purpose

More than a half a dozen published studies have observed the effect of body-worn cameras (BWCs) on complaints against the police. Nearly all, with varying degrees of methodological sophistication, tell a similar story: a strong reduction in complaints filed against the police once BWCs are in use. However, the entirety of the published evidence comes from English speaking countries, limited to the USA and the UK, and is restricted to the effects of BWCs on response policing. The purpose of this paper is to extend this body of research to Latin America, and to specialized policing jobs.

Design/methodology/approach

The authors measured the consequence of equipping traffic police officers with BWCs in five out of the 19 traffic police departments in Uruguay (n=208), and compared these settings to both the pre-test figures as well as to the non-treatment departments. Interrupted time-series analyses and repeated measures of analysis were used for significance testing.

Findings

Statistically significant differences emerged between the before–after as well as the between–groups comparisons: complaints were five times higher in the comparison vs the treatment jurisdictions, and there were 86 percent fewer cases compared to the pre-treatment period.

Research limitations/implications

These outcomes suggest that the effect of BWCs on complaints is ubiquitous.

Practical implications

The findings indicate that BWCs provide an effective solution for reducing grievances against the police, which can potentially be a marker of increased accountability, transparency and legitimacy for the Latin American law enforcement departments.

Originality/value

This study is an extension of findings on BWCs to non-English-speaking police departments, with a focus on specialized policing rather than patrol policing.

Details

Policing: An International Journal, vol. 41 no. 4
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 1 September 1996

Kim Michelle Lersch and Tom Mieczkowski

Citizen complaints filed against a small group of officers of a large police department in the south‐eastern USA were used to conduct an examination of repeat offenders and…

1248

Abstract

Citizen complaints filed against a small group of officers of a large police department in the south‐eastern USA were used to conduct an examination of repeat offenders and non‐repeat offenders. Examines differences between the offenders in the areas of officer characteristics, complaint characteristics and citizen characteristics. Finds that the all‐male group of repeat offenders was significantly younger and less experienced than their peers and was more likely to be accused of harassment. Finds that the ethnic minority group was more likely to file complaints against repeat offenders and that a disproportionate number of complaints were intraracial. Detects a cause for concern in that several high‐ranking officers reacted to the survey by reappraising the data and classing the greater offenders as productive and conscientious officers, i.e., denotes belief at high level within the police organization that a good officer should generate dissatisfaction among the general public.

Details

American Journal of Police, vol. 15 no. 3
Type: Research Article
ISSN: 0735-8547

Keywords

Article
Publication date: 1 September 1996

Samuel Walker and Betsy Wright Kreisel

Citizen review of complaints against police officers is an important new aspect of policing which takes many different forms. Explains the reasons leading to the usage of this…

1073

Abstract

Citizen review of complaints against police officers is an important new aspect of policing which takes many different forms. Explains the reasons leading to the usage of this term in preference to similar terms. Analyzes official documents related to the 65 citizen review (CR) procedures currently in force in the USA. Highlights the problematic relationship between the goals of CR and administrative features. Finds that existing procedures do not always guarantee an independent review of complaints. Suggests additional research on procedures, more critical assessment of the assumptions underlying CR, and rigorous comparative evaluations of complaint review systems, also of the relationship between CR and other innovations such as community policing.

Details

American Journal of Police, vol. 15 no. 3
Type: Research Article
ISSN: 0735-8547

Keywords

Article
Publication date: 1 September 2000

Liqun Cao, Xiaogang Deng and Shannon Barton

Applying Lundman’s organizational product thesis in explaining citizen complaints against police use of excessive physical force, the current study tests several hypotheses with a…

Abstract

Applying Lundman’s organizational product thesis in explaining citizen complaints against police use of excessive physical force, the current study tests several hypotheses with a national data set. Tobit regression analyses of the data show that Lundman’s thesis is partially supported. Both organizational behavior and organizational characteristics are important covariates of the complaint rate against police use of excessive physical force. Although generalization is limited, police departments need to actively recruit more mature persons into the police force, reinforce field training officer programs, and continually provide more in‐service training programs for its members if they are serious in reducing citizens’ complaints.

Details

Policing: An International Journal of Police Strategies & Management, vol. 23 no. 3
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 13 May 2014

Christopher Harris

– The purpose of this paper is to investigate the factors which contribute to, or mitigate against, both the likelihood and timing of the onset of police misconduct.

3242

Abstract

Purpose

The purpose of this paper is to investigate the factors which contribute to, or mitigate against, both the likelihood and timing of the onset of police misconduct.

Design/methodology/approach

Research hypotheses were tested examining the first personnel complaint filed against officers, using both all complaints and only substantiated complaints, from data collected on a large cohort of officers followed over a substantial portion of their careers.

Findings

Black officers and those exhibiting poor academy performance were at an increased likelihood of onset when compared to white and Hispanic officers and those who did better in the academy, while having a college degree lowered this likelihood. Officers whose first complaints were filed by citizens, and officers working certain patrol zones had quicker onset times. Those officers whose first complaint was related to service, as well as officers with prior military service, had longer onset times.

Research limitations/implications

This study relies on personnel complaints to measure onset, was conducted in a very large police department, and does not include arrest data on officers over time.

Practical implications

Onset occurs early in officers’ careers. Some factors are consistent across complaint types, while others depend on whether all complaints or only substantiated complaints are used to measure onset, which suggests that future research should consider carefully which measure they employ.

Originality/value

This study employs a longitudinal data set which follows a cohort of officers from the start of their careers, and is thus ideal for exploring the onset of misconduct.

Details

Policing: An International Journal of Police Strategies & Management, vol. 37 no. 2
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 22 August 2010

Kimberly D. Hassell and Carol A. Archbold

This study aims to examine the relationship between officer characteristics, productivity levels, situational context, the complaint process and allegations of police misconduct…

2187

Abstract

Purpose

This study aims to examine the relationship between officer characteristics, productivity levels, situational context, the complaint process and allegations of police misconduct in a Midwestern municipal police agency.

Design/methodology/approach

Data were collected for all formal and informal complaints filed against patrol officers from 2002‐2005. Demographic information, arrest, citation and report data, as well as data regarding the number of officers on scene during the police citizen contact that resulted in the complaint were utilized in these analyses.

Findings

The analyses in this study demonstrate that more aggressive officers – those who issue a greater number of citations – will generate a greater number of complaints of misconduct. Two variables explain the processing of formal complaints: number of officers present and the nature of the complaint. Further, the analyses indicate that informal complaints are a viable source of data and that the collection and archival of informal complaints can be a useful indicator for internal control of police misconduct.

Practical implications

The findings indicate that police departments must employ internal mechanisms, such as early warning systems to deal with police misconduct. Internal monitoring of police conduct may be the best way to detect misconduct as relying solely on citizen complaints as measures of police misconduct does not appear to be warranted.

Originality/value

This paper adds to the literature on complaints of police misconduct by including several variables not previously examined. Further, this study analyzes both formal and informal complaints; there are no other studies that examine informal complaints of misconduct. This study also investigates the complaint process, including frequency, nature, disposition and discipline administered following disposition of formal complaints.

Details

Policing: An International Journal of Police Strategies & Management, vol. 33 no. 3
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 5 December 2016

Tim Prenzler, Tyler Cawthray, Louise E. Porter and Geoffrey P. Alpert

From 2002 to 2014, the Portland Police Bureau reported large reductions in complaints against officers and use of force indicators. The purpose of this paper is to develop a case…

Abstract

Purpose

From 2002 to 2014, the Portland Police Bureau reported large reductions in complaints against officers and use of force indicators. The purpose of this paper is to develop a case study to document these changes and explore possible influences.

Design/methodology/approach

The paper maps the changes in conduct indicators against the developing relationship between the Bureau and the Portland Independent Police Review Division, and changes in policies and procedures.

Findings

Public complaints reduced by 54.4 per cent, while the rate of specific allegations per officer fell by 70.1 per cent. Quarterly use of force incident reports were reduced by 65.4 per cent between 2008 and 2014. Annual average shootings decreased from a high of nine per year across 1997-2002 to just below four per year in 2009-2014. Fatal shootings also trended downward but remained two per year in the last three years on record. Reforms instituted during this period that may have influenced these trends include a more rigorous complaints process, an early intervention system (EIS), enhanced external and internal review mechanisms, policy changes and training initiatives.

Research limitations/implications

The researchers were unable to control for a range of additional variables that may have influenced the findings, including police deployments and changes in officer demographics.

Practical implications

The study provides support for strategies to improve police conduct including external oversight, diagnostic research, training focussed on de-escalation and minimal force, and complaint profiling and EISs.

Originality/value

There are very few studies available showing large long-term reductions in adverse police conduct indicators.

Details

Journal of Criminological Research, Policy and Practice, vol. 2 no. 4
Type: Research Article
ISSN: 2056-3841

Keywords

Article
Publication date: 1 March 2000

Kim Michelle Lersch and Tom Mieczkowski

The use of citizen complaints as a valid and reliable measure of actual police behavior has often been criticized. It is the purpose of this study to validate the use of…

1243

Abstract

The use of citizen complaints as a valid and reliable measure of actual police behavior has often been criticized. It is the purpose of this study to validate the use of externally generated citizen allegations of misconduct as an indicator of police malpractice by comparing the occurrence of internally generated complaints. Using both the internal and external complaints of misconduct that have been filed with the internal affairs office of a large police agency in the Southeast as a database, this manuscript will explore for possible similarities in the identity of the accused officers, officer characteristics, and types of complaints.

Details

Policing: An International Journal of Police Strategies & Management, vol. 23 no. 1
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 1 March 1998

Kim Michelle Lersch

In this research several hypotheses suggested by conflict theory were tested in the analysis of official complaints lodged against a large police department in the southeastern…

2842

Abstract

In this research several hypotheses suggested by conflict theory were tested in the analysis of official complaints lodged against a large police department in the southeastern United States. It was hypothesized that citizens with less power and fewer resources would be more likely than more powerful, more affluent citizens to file complaints of misconduct and to allege more serious forms of misconduct, and would be less likely to have their complaints sustained by police investigators. The first two hypotheses were supported; results for the third were mixed.

Details

Policing: An International Journal of Police Strategies & Management, vol. 21 no. 1
Type: Research Article
ISSN: 1363-951X

Keywords

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