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The study explored how information institutions can support the resilience of parents of adolescents affected by the Russia–Ukraine war. Ukrainian parents are facing major challenges of supporting their teenagers through a difficult developmental phase while also “buffering” their war-related hardships. By supporting parents, information institutions can also support children.

Fifteen parents were interviewed about mental health challenges and resources that are helpful and/or missing from their support systems. Recordings of participant narratives were analyzed using the qualitative thematic analysis technique.

The findings indicate that both teens and parents rely on internal resilience skills, family, friends and community resources to support themselves. However, a number of additional resources could be offered by information institutions, including content for (1) teens on developing skills in communication, interpersonal relationships, problem solving and academic pursuits; (2) parents on child development and opportunities in their host countries; both groups on (3) both groups on mental health first aid and safe spaces to meet peers. The study recommendations will be of interest to information professionals working with families, especially families affected by disasters.

The study relied on a small convenience sample of participants.

Study recommendations would be of interest to information professionals who develop and provide services to families affected by natural and manmade disasters.

Study recommendations improve understanding of the (potential) role of information institutions and libraries in strengthening family and community resilience.

The study offers a rare insight into experiences of war-affect families and provides evidence-driven recommendations for information institutions to support family and community resilience.

This paper examines the relationships between bank switching and both customer vulnerability and consumer-oriented policies (financial education and disclosure practices).

The analysis employs microdata from the Special Eurobarometer on Financial Products and Services, for 24 European nations. It carries out a probit estimation on the factors explaining propensity of bank switching, focusing on three characteristics associated with customer vulnerability: an advanced age, low educational attainment and residence in a rural or a relatively poor region.

The authors report that the probability of bank switching is significantly lower for three groups of vulnerable customers: the elderly, the less educated and those living in deprived regions. Further the authors identify that national financial education policies and disclosure practices have no significant effects on bank switching.

Based on these results, the authors propose more targeted policies recognising customers' heterogeneity are required to increase bank switching behaviour.

This paper exploits a unique source of information on bank switching behaviour and customer characteristics across European nations. These data are complemented with information about consumer financial education policies and disclosure practices from the World Bank and geographical, market and regulatory factors at the regional and national levels. The paper contributes to two academic areas. First, it presents further evidence on heterogeneity of bank customer switching behaviour, addressed at improving the understanding of customer vulnerability in banking services. Second, it examines the efficacy of consumer-oriented policies (financial literacy and disclosure practices) in encouraging bank switching.

The article aims to ascertain the inclusiveness of urban governance in administering affordable housing issues; and to revisit the applicability of the one-third housing cost burden threshold in George Town World Heritage Site (GTWHS) of Penang state of Malaysia from the local perspective.

Main data was collected through a 318-respondent survey, complemented by in-depth interviews with key informants.

Findings suggest that housing in GTWHS is generally unaffordable. GTWHS is neither inclusive in its housing governance and administration, nor in terms of its urban livability and sustainability. A re-examination of the applicability of the 30-percent-of-income housing cost burden threshold reveals that the local community generally perceives a “reasonable rent” in GTWHS as being less than one-third of their earnings.

From a local perspective, the issues of affordable housing, its administration, and the applicability of the 30-percent-of-income housing cost burden threshold in GTWHS have received inadequate attention. These crucial issues are closely linked to the livelihoods of the GTWHS community.

This chapter focuses on the COVID-19 pandemic’s impact on the recognition through discourses of essentiality, of low-status workers and more specifically of care aides as an occupational group that performs society’s ‘dirty work’. The pandemic appears as a privileged moment to challenge the normative hegemony of how work is valued within society. However, public recognition through political discourse is a necessary but insufficient element in producing social change. Based on the theory of performativity, this chapter empirically probes conditions and mechanisms that enable a transition from discourse of essentiality to substantive recognition of the work performed by care aides in healthcare organizations. The authors rely on three main sources of data: scientific-scholarly works, documents from government, various associations and unions, and popular media reports published between February 2020 and 1 July 2022. While discourse of essentiality at the highest level of politics is associated with rapid policy response to value the work of care aides, it is embedded in a system structure and culture that restrains the establishment of substantive policy that recognizes the nature, complexity, and societal importance of care aide work. The chapter contributes to the literature on performativity by demonstrating the importance of the institutionalization of competing logics in contemporary health and social care systems and how it limits the effectiveness of discourse in promulgating new values and norms and engineering social change.

This study aims to explore the relationship between loneliness and addiction to smartphones, specifically examining whether gender and place of residence have a moderating effect on this association.

This study conducted a comprehensive investigation to assess the correlation between loneliness and smartphone addiction, focusing on the potential moderating roles of gender and place of residence.

It was found that loneliness significantly contributes to the development of smartphone addiction across various demographics, irrespective of gender and place of residence. The initial hypothesis that gender and place of residence would moderate the relationship between loneliness and smartphone addiction was not supported.

This study advances our understanding of the mechanisms through which loneliness can lead to smartphone addiction, highlighting its role in potentially exacerbating mental health issues like anxiety and depression. The findings underscore the universal impact of loneliness on smartphone addiction, contributing to the broader discourse on mental health and technology use.

Refugee and immigrant youth (RIY) experience multifaceted challenges, but also have the potential to become resilient. Most of the existing literature focuses on the challenges these RIY face with limited attention to their agency and resilience. This study aims to assess the factors that predict RIY’s resilience among refugee and immigrant youth in Montreal, Canada.

A sample of 93 RIY in Montreal was surveyed. A questionnaire consisting of validated scales was used for data collection.

The study found a positive correlation between educational level, personal resilience and relational resilience (p < 0.001). However, ethnicity did not have a significant correlation with the participant’s general level of resilience (p > 0.001). Cultural, religious, family, community ties, age and time lived in Montréal were found to be predictors of general resilience, relational resilience and personal resilience of the RIY (p < 0.001).

The study concluded that factors such as cultural, religious and community ties are major predictors of the resilience of RIY in Montreal. Hence, the need for mental health practitioners and resettlement organizations that work with RIY to focus on reconceptualizing resilience to incorporate the cultural, religious and community ties of RIY. This will help in developing services and programs that are culturally sensitive and effective in fostering the resilience of RIY.

The adoption of nature-based solutions (NBS) for resilient cities has been receiving concern because of global threats of climate variation and a bid to achieve the Sustainable Development Goals 2030. NBS promotes a healthy environment and discourages land loss. NBS applications have been researched, especially in developing nations; however, there is a lack of evidence on their roles, impediments and drivers in southern Nigerian cities. Therefore, this study aims to systematically review the applicability of NBS for resilient urban residences (RUR) in southern Nigeria. Also, it proposes strategies for addressing environmental issues via a framework that will support future studies.

Southern Nigeria's riparian settlements are vulnerable to climate variability's devastating effects. A systematic review of literature on NBS for RUR resilience was conducted, sourcing 29 papers included in the study from 2004 to 2023 using Preferred Reporting Items for Systematic Reviews and Meta-Analyses from Google Scholar, Scopus and Web of Science databases in November 2023.

The review identified three themes: NBS's role in fostering urban resilience, impediments to its application and drivers for resilient RUR, with five roles, eight impediments and eight drivers identified in the literature.

This study explores literature on environmental drivers for practitioners promoting NBS, suggesting a qualitative research approach for advanced studies. However, the systematic review-based recommendations maintain the robustness of the NBS application for RUR in southern Nigeria, despite the need for advanced studies.

This study outlines the five roles, eight impediments and eight drivers for promoting the application of NBS in southern Nigeria. This study noted that NBS can improve urban residential precincts, maintain residents' quality of life, purify air, regulate temperature and reduce glare, urban heat and land loss. The findings can be used by environmental and construction practitioners, clients, academics and policymakers to promote NBS applications in Nigeria. Adapting NBS should be a basic consideration in residential property planning and design for building plan approval.

To the best of the authors’ knowledge, this systematic review analysis is the first to explore NBS application in Southern Nigeria RUR, offering flexible strategies to advance NBS in the Nigerian locale.

This study aims to analyze the policies and strategies used by governmental organizations to address the impacts of climate change in informal neighborhoods, kampungs, such as Bukit Duri and Melayu in Jakarta, Indonesia, focusing on canal and river flooding mitigation and infrastructure development. The research examines the displacement of residents due to the demolition of informal settlements along riverbanks, the role of different governmental organizations and the implications of these policies on affected communities.

This study uses the theoretical framework of environmental injustice to evaluate the strategies used by the Indonesian Government to address climate change adaptation in Jakarta, with a specific focus on the problem of flooding and its impact on displacement. By analyzing the history and outcomes of flood mitigation policies, this paper assesses the government’s strategies related to infrastructure, evacuation and socialization. In doing so, the study examines the social impact of these policies on affected communities. Furthermore, social listening and media analysis of Twitter data and various news outlets are conducted to gain insights into the living conditions and experiences of displaced residents in two public housing projects.

The study revealed the challenges faced by the government in implementing policies for climate change adaptation and flood mitigation in Jakarta, including a lack of community engagement with residents of the Kampungs in the decision-making process for relocation. Despite government efforts and providing low-cost apartments (rusuwana), the analysis sheds light on the various forms of injustice that result from the government’s approach to climate change adaptation in Jakarta.

This study examines social justice issues in Jakarta’s informal neighborhoods and explores locally driven efforts vs government-mandated policies for managing natural hazards and adapting to climate change.

Goffman’s (1961) work on total institutions has been relatively neglected in the fields of organizational research. This paper compares the conceptions of obedience to authority in two different types of voluntary total institutions and how such conceptions affect interaction contrary to the aims of the organizations. Consequently, by addressing how conceptions of authority and constructions of the obedient self shape conditions for underlife, the analysis provides knowledge about the variety of ways in which total institutional authority works and contributes to the understanding of the mechanisms of organizational underlife.

Globally, climate change is exacerbating the impacts of climate-related, natural hazards including avalanches. However, there is limited knowledge about how small and remote communities are affected by and perceive the effects of a changing climate with hazards that increase in intensity and/or frequency. Consequently, there is a call for more actionable and interdisciplinary climate adaptation research, which takes its starting point in understanding the local concerns of people living in small remote communities.

This paper test the photovoice method to gather respondents’ perceptions of the place in which they live and the hazards they face through personal narratives of photographs.

Despite its limitations, the photovoice method was found to be a suitable tool for gaining valuable insights into the communities while ensuring comfort and enjoyment for both participants and the researcher.

The findings also show that despite its limitations photovoice is a useful method for shedding light on risk perception, place attachment and resiliency in communities facing the risk of natural hazards. The study found that place attachment is an important factor to consider in disaster risk management, policy and decision making.

The paper adds to a growing body of literature surrounding the relationship between place attachment and community resilience to climate-related natural hazards. The authors examined the impact of place attachment on community resilience, focusing on two rural and remote villages located in the Westfjords in Iceland – Patreksfjörður and Flateyri. Societal aspects of natural hazards have hitherto been hardly addressed in Iceland and to our knowledge the applied method has not been tested before in such a setting. The photovoice method is tested to gather respondents’ perceptions of the place in which they live and the hazards they face through personal narratives of photographs.