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Article
Publication date: 15 January 2020

Benhong Peng, Yuanyuan Wang, Sardar Zahid, Guo Wei and Ehsan Elahi

The purpose of this paper is to propose a framework of value co-creation in platform ecological circle for cold chain logistics enterprises to guide the transformation and…

1116

Abstract

Purpose

The purpose of this paper is to propose a framework of value co-creation in platform ecological circle for cold chain logistics enterprises to guide the transformation and development of cold chain logistics industry.

Design/methodology/approach

This paper establishes a conceptual framework for the research on the platform ecological circle in cold chain logistics, utilizes a structural equation model to investigate the influencing factors of the value co-creation of the platform ecological circle in the cold chain logistics enterprises and elaborates the internal relations between different influencing factors regarding the value co-creation and enterprises’ performance.

Findings

Results show that resource sharing in logistics platform ecological circle can stimulate the interaction among enterprises and this produces a positive influence on their dynamic capabilities, which, in turn, affects the they to work together to plan, implement and solve problems, so as to achieve the goal of improving enterprise performance.

Practical implications

The shared resources and value co-creation activities in the platform ecological circle are very important for the transformation and development of cold chain logistics enterprises. Therefore, enterprises should promote value co-creation through realizing resource sharing and creating a win-win cooperation mechanism.

Originality/value

This paper targets at incorporating the resource sharing in platform ecological circle for cold chain logistics enterprises, explores from an empirical perspective the role of the resource sharing in cold chain logistics enterprises in enhancing the dynamic capabilities of enterprises, thereby encouraging the value co-creation behavior, and ultimately boosts enterprise performance and stimulates business development.

Details

Industrial Management & Data Systems, vol. 120 no. 4
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 20 August 2021

Ming K. Lim, Yan Li and Xinyu Song

With the fierce competition in the cold chain logistics market, achieving and maintaining excellent customer satisfaction is the key to an enterprise's ability to stand out. This…

1497

Abstract

Purpose

With the fierce competition in the cold chain logistics market, achieving and maintaining excellent customer satisfaction is the key to an enterprise's ability to stand out. This research aims to determine the factors that affect customer satisfaction in cold chain logistics, which helps cold chain logistics enterprises identify the main aspects of the problem. Further, the suggestions are provided for cold chain logistics enterprises to improve customer satisfaction.

Design/methodology/approach

This research uses the text mining approach, including topic modeling and sentiment analysis, to analyze the information implicit in customer-generated reviews. First, latent Dirichlet allocation (LDA) model is used to identify the topics that customers focus on. Furthermore, to explore the sentiment polarity of different topics, bi-directional long short-term memory (Bi-LSTM), a type of deep learning model, is adopted to quantify the sentiment score. Last, regression analysis is performed to identify the significant factors that affect positive, neutral and negative sentiment.

Findings

The results show that eight topics that customer focus are determined, namely, speed, price, cold chain transportation, package, quality, error handling, service staff and logistics information. Among them, speed, price, transportation and product quality significantly affect customer positive sentiment, and error handling and service staff are significant factors affecting customer neutral and negative sentiment, respectively.

Research limitations/implications

The data of the customer-generated reviews in this research are in Chinese. In the future, multi-lingual research can be conducted to obtain more comprehensive insights.

Originality/value

Prior studies on customer satisfaction in cold chain logistics predominantly used questionnaire method, and the disadvantage of which is that interviewees may fill out the questionnaire arbitrarily, which leads to inaccurate data. For this reason, it is more scientific to discover customer satisfaction from real behavioral data. In response, customer-generated reviews that reflect true emotions are used as the data source for this research.

Details

Industrial Management & Data Systems, vol. 121 no. 12
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 7 June 2018

Shuyun Wang

The purpose of this paper is to elaborate value-added service of cold chain logistics between China and Korea. The covering strategy for developing the cold chain value-added…

1132

Abstract

Purpose

The purpose of this paper is to elaborate value-added service of cold chain logistics between China and Korea. The covering strategy for developing the cold chain value-added service between the two countries is proposed.

Design/methodology/approach

The author expounds the driving power for developing cold chain logistics between the two countries basing on the trade data of agricultural exports and imports, the tariff liberalization agreement of China–Korea FTA and the short distance between the two countries. It analyzes the value-added service of cold chain logistics with exemplary cases from four aspects (customized service, integrated service, consultation/solution and strategic alliance service), and its value-added mechanism for the enhancement of core competences of the entire cold chain. Then, by considering the drawbacks of the current cold chain logistics practices, between the two countries, the author proposes certain measures for fostering the cold chain value-added services between them.

Findings

There are apparent mutual benefits in developing cold chain value-added service between the two countries, but there exists some shortcomings which impede the sound development of the cold chain logistics, such as low circulation rate and insufficient cold chain facility in China, shortage of integrated and compatible information platform between the two countries, few integrated cold chain service and strategic alliance service and occurrence of some trade frictions.

Originality/value

The enforcement of China–Korea FTA will greatly reduce the tariff and increase the import and export volumes between the two countries; with the proximity between them, development of cold chain logistics between the two countries holds tremendous potential. This paper thoroughly discusses the mechanism of the value-added service of the cold chain logistics, and brings into focus the development of the value-added service in the two countries.

Details

Journal of Korea Trade, vol. 22 no. 3
Type: Research Article
ISSN: 1229-828X

Keywords

Article
Publication date: 24 June 2021

Lan Xu and Qian Tang

This study aims to investigate the vulnerability of cold chain logistics through a comprehensive assessment and provide targeted control measures.

Abstract

Purpose

This study aims to investigate the vulnerability of cold chain logistics through a comprehensive assessment and provide targeted control measures.

Design/methodology/approach

The index system of the cold chain vulnerability assessment was established with knowledge obtained from three different dimensions, namely, exposure, sensitivity and adaptability. The final index weight was determined through combination of the intuitionistic fuzzy (IF) entropy and compromise ratio approaches, followed by the comprehensive vulnerability assessment through the two-stage grey comprehensive measurement model. The feasibility and effectiveness of the proposed method were verified by evaluation with SF, HNA, China Merchants and COFCO as target examples.

Findings

The results revealed that the most influential factors in the cold chain vulnerability problem were the temperature reaching the standard, as well as the storage and preservation levels; through their analysis combined with the overall cold chain vulnerability assessment, the targeted control measures were obtained.

Originality/value

Based on the research perspective of cold chain vulnerability assessment, a novel assessment model of cold chain logistics vulnerability was proposed, which is based on IF entropy two-stage grey comprehensive measurement. It provides more powerful theoretical support to improve the quality management of cold chain products.

Details

Kybernetes, vol. 51 no. 2
Type: Research Article
ISSN: 0368-492X

Keywords

Open Access
Article
Publication date: 16 October 2017

Hao Zhang, Bin Qiu and Keming Zhang

The purpose of this paper is to develop a quantitative risk assessment method for agricultural products cold chain logistics to assess the condition of the fresh agricultural…

8453

Abstract

Purpose

The purpose of this paper is to develop a quantitative risk assessment method for agricultural products cold chain logistics to assess the condition of the fresh agricultural products cold chain process objectively and accurately.

Design/methodology/approach

A risk assessment index system of agricultural products cold chain logistics is designed on the basis of the risk identification for the process of agricultural products cold chain logistics. This paper first uses catastrophe progression method and a new maximum deviation method to build an improved catastrophe progression assessment model for agricultural products cold chain logistics. In order to verify the reliability and validity of the model, two representative enterprises are selected as the case in the study.

Findings

The results in the empirical research indicate strong support for the assessment model and coincide with the reality. The risk assessment index system can also reflect the key risk factors from agricultural products cold chain logistics scientifically. In addition, the improved catastrophe progression assessment method proposed in this paper can be scientific and reasonable to predict risk.

Research limitations/implications

This paper contributes to provide a new risk assessment model for agricultural products cold chain logistics. The new model overcomes the limitation of subjective empowerment and it increases the objectivity and scientificity in the process of cold chain logistics risk assessment. This paper also shows that practitioners involved in the field of products cold chain logistics can manage the potential risk by a set of scientific methods for assessing the risk before the accident.

Practical implications

The paper provides a practical guideline to practitioners, especially for cold chain logistics managers, relevant management departments, and cold chain logistics management consultants. It is proved that the new risk assessment method and the risk assessment index system of agricultural products cold chain logistics can help them assess the risk scientifically and reasonably.

Originality/value

Although the calculation is simple, the new model can overcome the limitation of subjective empowerment scientifically and reasonably, and thus has important practical value.

Details

Industrial Management & Data Systems, vol. 117 no. 9
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 8 March 2022

Ming K. Lim, Yan Li, Chao Wang and Ming-Lang Tseng

The transportation of fresh food requires cold chain logistics to maintain a low-temperature environment, which can reduce food waste and ensure product safety. Therefore…

Abstract

Purpose

The transportation of fresh food requires cold chain logistics to maintain a low-temperature environment, which can reduce food waste and ensure product safety. Therefore, temperature control is a major challenge that cold chain logistics face.

Design/methodology/approach

This research proposes a prediction model of refrigerated truck temperature and air conditioner status (air speed and air temperature) based on hybrid mayfly algorithm (MA) and extreme learning machine (ELM). To prove the effectiveness of the proposed method, the mayfly algorithm–extreme learning machine (MA-ELM) is compared with the traditional ELM and the ELM optimized by classical biological-inspired algorithms, including the genetic algorithm (GA) and particle swarm optimization (PSO). The assessment is conducted through two experiments, including temperature prediction and air conditioner status prediction, based on a case study.

Findings

The prediction method is evaluated by five evaluation indicators, including the mean relative error (MRE), mean absolute error (MAE), mean squared error (MSE), root mean square error (RMSE) and coefficient of determination (R2). It can be concluded that the biological algorithm, especially the MA, can improve the prediction accuracy. This result clearly proves the effectiveness of the proposed hybrid prediction model in revealing the nonlinear patterns of the cold chain logistics temperature.

Research limitations/implications

The case study illustrates the effectiveness of the proposed temperature prediction method, which helps to keep the product fresh. Even though the performance of MA is better than GA and PSO, the MA has the disadvantage of premature convergence. In the future, the modified MA can be designed to improve the performance of MA-ELM.

Originality/value

In prior studies, many scholars have conducted related research on the subject of temperature monitoring. However, this monitoring method can only identify temperature deviations that have occurred that harmed fresh food. As a countermeasure, research on the temperature prediction of cold chain logistics that can actively identify temperature changes has become the focus. Once a temperature deviation is predicted, temperature control measures can be taken in time to resolve the risk.

Details

Industrial Management & Data Systems, vol. 122 no. 3
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 27 December 2021

Qinyang Bai, Xaioqin Yin, Ming K. Lim and Chenchen Dong

This paper studies low-carbon vehicle routing problem (VRP) for cold chain logistics with the consideration of the complexity of the road network and the time-varying traffic…

1172

Abstract

Purpose

This paper studies low-carbon vehicle routing problem (VRP) for cold chain logistics with the consideration of the complexity of the road network and the time-varying traffic conditions, and then a low-carbon cold chain logistics routing optimization model was proposed. The purpose of this paper is to minimize the carbon emission and distribution cost, which includes vehicle operation cost, product freshness cost, quality loss cost, penalty cost and transportation cost.

Design/methodology/approach

This study proposed a mathematical optimization model, considering the distribution cost and carbon emission. The improved Nondominated Sorting Genetic Algorithm II algorithm was used to solve the model to obtain the Pareto frontal solution set.

Findings

The result of this study showed that this model can more accurately assess distribution costs and carbon emissions than those do not take real-time traffic conditions in the actual road network into account and provided guidance for cold chain logistics companies to choose a distribution strategy and for the government to develop a carbon tax.

Research limitations/implications

There are some limitations in the proposed model. This study assumes that there are only one distribution and a single type of vehicle.

Originality/value

Existing research on low-carbon VRP for cold chain logistics ignores the complexity of the road network and the time-varying traffic conditions, resulting in nonmeaningful planned distribution routes and furthermore low carbon cannot be discussed. This study takes the complexity of the road network and the time-varying traffic conditions into account, describing the distribution costs and carbon emissions accurately and providing the necessary prerequisites for achieving low carbon.

Details

Industrial Management & Data Systems, vol. 122 no. 2
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 12 April 2021

Neeraj Kumar, Mohit Tyagi and Anish Sachdeva

A poor performance of the cold supply chain (CSC) may increase the loss of quality and potency of perishables and temperature-sensitive products that deteriorate the financial and…

Abstract

Purpose

A poor performance of the cold supply chain (CSC) may increase the loss of quality and potency of perishables and temperature-sensitive products that deteriorate the financial and environmental aspects of the same. The purpose of the current research work is to identify the critical performance factors (criteria) and their co-factors (sub-criteria) that are responsible for the performance measurement of CSC and suggest the best possible solutions (alternatives) to improve the same.

Design/methodology/approach

To achieve the objective of the research, a hierarchical model has been developed and analyzed using Analytic Hierarchy Process (AHP)-Fuzzy TOPSIS as a hybrid approach to obtain the severity weights of the identified criteria and prioritization toward their relative importance for the best possible alternatives.

Findings

Analysis reveals that the criteria “energy consumption” comes out to be the most critical criteria, and alternative “application of passive cold devices” is the most effective solution for improving the performance of CSC. Higher energy consumption leads to a higher rate of greenhouse gas (GHG) emissions increasing the global warming phenomenon, high operational cost and degradation of natural energy resources. The Application of Passive Cold Devices (PCDs) utilizes solar energy to operate the refrigeration units reducing the energy consumption, environmental and operating cost of CSC.

Research limitations/implications

The research work provides several insights into the critical issues related to the CSC and suggests significant findings that enable the management and decision-makers to adopt these practices for performance evaluation and improvement of the same. The key findings of the work, such as “application of passive cold devices” and “application of IoT in cold chain logistics”, facilitate an improved platform to improve the CSC performance and proposed several directions that will enhance the merit of future research.

Originality/value

The presented study consolidates the various perspectives associated with CSC performance, explores the most critical criteria and proposes the best suitable cold chain practices for organizational growth. The work also provides an analytical analysis with the essence of practicalities and sensitivity analysis to support the robustness of the results. By enriching the literature and quantitative analysis of the new proposed model, this paper forms vast managerial and research implications in the field of CSC.

Details

Journal of Advances in Management Research, vol. 19 no. 1
Type: Research Article
ISSN: 0972-7981

Keywords

Article
Publication date: 21 October 2022

Guangsheng Zhang, Xiao Wang, Yanling Wang and Junqian Xu

Although green logistics has become a new focus of cooperation between government and enterprises under environmental constraints, how local governments formulate subsidy policies…

Abstract

Purpose

Although green logistics has become a new focus of cooperation between government and enterprises under environmental constraints, how local governments formulate subsidy policies to effectively guide the green transformation of regional logistics and how to facilitate the reasonable cost-sharing are rather critical. This paper will deeply explore the dynamic process of the tripartite participation (government, platform, and logistics enterprises) in the selection of regional green logistics strategy, and reveal the evolutionary game relationship of the three parties.

Design/methodology/approach

To explore the dynamics involving the government, platform and logistics enterprises for the green logistic transformation, and reveal the evolutionary gaming among the three parties, based on the bounded rationality premise, this study constructs the tripartite asymmetric evolutionary game models, uses the stability theorem of differential equation to explore the evolution and stability strategy of the system in different cases and explicates the paths of influence on the tripartite behaviors via simulations.

Findings

Results of this study indicate that there exist stable equilibrium strategies among the three parties regarding the regional green logistics, and they are affected by different factors. The government's subsidy, subsidy intensity and the platform's cost-sharing proportion can generate positive effects, but the latter two can also impact negatively beyond the effective ranges. The findings provide a theoretical basis for local governments, platforms and logistics enterprises to formulate justifiable subsidy intensity and determine reasonable sharing proportion.

Originality/value

Firstly, considering the significant relevance of local government, it is included in the evolution model, and the tripartite game (among government, platform and enterprises) is explored; Secondly, by comparing the equilibrium results under different game conditions, this paper analyzes the evolution of each party's game strategy to achieve the optimal return under bounded rationality and the important factors determining the strategic selection; Finally, the key factor of platform cost sharing is involved, and to what extent the change of platform cost sharing ratio will influence the systematic stability is explored.

Details

Kybernetes, vol. 53 no. 1
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 18 October 2021

Santosh Patidar, Apratul Chandra Shukla and Vijay Kumar Sukhwani

The main purpose of this paper is to conduct a review of the literature published on food supply chain management (FSCM) in last one and half decade to find out the ongoing…

Abstract

Purpose

The main purpose of this paper is to conduct a review of the literature published on food supply chain management (FSCM) in last one and half decade to find out the ongoing research in the field, identify gaps and develop relevant research questions (RQs) from the perspectives of academicians, researchers, policymakers and corporate for the future research.

Design/methodology/approach

In all 281 research articles published on FSCM between the years 2005 and 2020 used for searching online databases such as Emerald, Science Direct (Elsevier), Springer and Wiley online. The methodology of structured review and classification involves various dimensions such as journal, publishing house, country, research design and methods, data analysis tool and multi-criteria decision-making methods.

Findings

It is found that the research in the field of FSCM has gained momentum in the last one and half decades. Majority of published articles are related to food supply chain management and food cold chain. Fewer authors have addressed issues and challenges related to food chain in developing country like India and still fewer studies are found on comparison of present food chain management practices adopted by developing countries like India vis-à-vis developed countries. Also it is observed that limited research is reported in food chain logistics system and intelligent tracking system.

Research limitations/implications

This paper is limited to reviewing only those articles which are related to food chain management.

Originality/value

The main objective of this comprehensive review of literature is to present the various perspectives of food chain management and its numerous challenges. This paper attempts to draw the attention of researchers for further research in the FSCM disciplines. The findings provide future research directions, need of sound policymaking and regulatory mechanism to ensure food security to world's second largest populous country.

Details

Journal of Advances in Management Research, vol. 19 no. 2
Type: Research Article
ISSN: 0972-7981

Keywords

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