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Open Access
Article
Publication date: 18 January 2023

Gregor Polančič and Boštjan Orban

Despite corporate communications having an immense impact on corporate success, there is a lack of dedicated techniques for their management and visualization. A potential…

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Abstract

Purpose

Despite corporate communications having an immense impact on corporate success, there is a lack of dedicated techniques for their management and visualization. A potential strategy is to apply business process management (BPM) approach with business process model and notation (BPMN) modeling techniques.

Design/methodology/approach

The goal of this study was to gain empirical insights into the cognitive effectiveness of BPMN-based corporate communications modeling. To this end, experimental research was performed in which subjects tested two modeling notations – standardized BPMN conversation diagrams and a BPMN extension with corporate communications-specific concepts.

Findings

Standard conversation diagrams were demonstrated to be more time-efficient for designing and interpreting diagrams. However, the subjects made significantly fewer mistakes when interpreting the diagrams modeled in the BPMN extension. Subjects also evolved positive perceptions toward the proposed extension.

Practical implications

BPMN-based corporate communications modeling may be applied to organizations to depict how formal communications are or should be performed consistently, effectively and transparently by following and integrating with BPM approaches and modeling techniques.

Originality/value

The paper provides empirical insights into the cognitive effectiveness of corporate communications modeling based on BPMN and positions the corresponding models into typical process architecture.

Details

Business Process Management Journal, vol. 29 no. 8
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 8 October 2018

Vasiliki Diamantopoulou and Haralambos Mouratidis

The purpose of this study is the analysis of a security and privacy requirements engineering methodology. Such methodologies are considered an important part of systems’…

Abstract

Purpose

The purpose of this study is the analysis of a security and privacy requirements engineering methodology. Such methodologies are considered an important part of systems’ development process when they contain and process a large amount of critical information, and thus need to remain secure and ensure privacy.

Design/methodology/approach

These methodologies provide techniques, methods and norms for tackling security and privacy issues in information systems. In this process, the utilisation of effective, clear and understandable modelling languages with sufficient notation is of utmost importance, as the produced models are used not only among IT experts or among security specialists but also for communication among various stakeholders, in business environments or among novices in an academic environment.

Findings

The qualitative analysis revealed a partial satisfaction of these principles.

Originality/value

This paper evaluates the effectiveness of a security and privacy requirements engineering methodology, namely, Secure Tropos, on the nine principles of the theory of notation.

Open Access
Article
Publication date: 15 December 2023

Chunyi Xian, Hessam Vali, Ruwen Tian, Jingjun David Xu and Mehmet Bayram Yildirim

The authors investigate the varying impact of three categories of conflicting consumer reviews (i.e. conflicting opinions on attributes of a product item, conflicting ratings of…

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Abstract

Purpose

The authors investigate the varying impact of three categories of conflicting consumer reviews (i.e. conflicting opinions on attributes of a product item, conflicting ratings of an item and the intensity of conflicting reviews of an item) on the potential customers' perceived informativeness, which is expected to affect the perceived correct purchase.

Design/methodology/approach

To test their proposed hypotheses, the authors conducted an experiment using a 2 × 2 × 2 factorial design for each conflict type comprising two levels (low vs high).

Findings

The results of this study found that conflicting opinions on product attributes can enhance potential customers' perceptions of informativeness and subsequent correct purchase decisions while conflicting ratings and the intensity of conflicting reviews can diminish potential customers' perceptions of informativeness. In addition, conflicting ratings negatively moderate the effect of conflicting attributes on perceived informativeness such that the positive effect of conflicting attributes on perceived informativeness will be less prominent when conflicting ratings are present (vs absent).

Originality/value

While potential customers are browsing product descriptions, reviews and comments from other purchasers are also playing a role in influencing a potential customer's purchase decision. However, given the different experiences and temperaments of individuals, the subjective remarks and ratings of individuals are sometimes inconsistent or even conflicting, which can lead to confusion among potential customers. The authors categorize the positive or negative effects of the three conflicting reviews based on the two dimensions of ease of capture and product diagnosticity. The findings can help platforms optimize the display of product reviews to help potential customers make more accurate purchase decisions.

Details

Journal of Electronic Business & Digital Economics, vol. 3 no. 1
Type: Research Article
ISSN: 2754-4214

Keywords

Article
Publication date: 26 October 2020

Rafael Batista Duarte, Denis Silva da Silveira, Vinícius de Albuquerque Brito and Charlie Silva Lopes

Business process modeling can involve multiple stakeholders, so it is natural that problems may occur during the designing and understanding processes. One way to perceive these…

Abstract

Purpose

Business process modeling can involve multiple stakeholders, so it is natural that problems may occur during the designing and understanding processes. One way to perceive these problems is to evaluate the comprehension of business process models through the collection of data related to the readers' eye movement via an eye-tracking device. The purpose of this paper is to provide a comprehensive overview of the use of eye-trackers in understanding process models and to offer a research roadmap to challenge the community to address the identified limitations and open issues that require further investigation.

Design/methodology/approach

To achieve this goal, Systematic Literature Review (SLR) was performed following good practices from the Evidence-Based Software Engineering's (EBSE) field.

Findings

This study resulted in 10 primary studies selected for analysis and data extraction, from the 1,482 initially retrieved. The major findings indicate that the business process community still benefits little from the use of eye-tracking, e.g. not offering sufficient support for inexperienced designers and not having an explicit standardization in its use. These and other findings are synthesized in a research roadmap which results would benefit researchers and practitioners.

Originality/value

In the studies found, the methods used to explore eyes' movement in process models' comprehension analysis were presented as an advantage of the current study. Additionally, another aspect presented in this SRL as an originality is presenting a set of open questions, suggesting valuable topics for future research through a research script (research roadmap).

Details

Business Process Management Journal, vol. 27 no. 1
Type: Research Article
ISSN: 1463-7154

Keywords

Book part
Publication date: 27 October 2014

Arash Golnam, Ron Sanchez, Paavo Ritala and Alain Wegmann

In this paper we present a systemic approach to modeling coopetition between firms that provides a methodology for analyzing the strategic incentives for organizations to engage…

Abstract

Purpose

In this paper we present a systemic approach to modeling coopetition between firms that provides a methodology for analyzing the strategic incentives for organizations to engage in coopetition relationships (the why) and the organization design required to address the complexities inherent in such multifaceted relationships (the how).

Methodology/approach

We pursue a model-based approach that incorporates important conceptualizations adapted from competence-based management (CBM) theory and value network approach. We illustrate the applicability of our approach by applying it to the case of coopetition between IBM and Apple in the development of PowerPC CPU.

Findings

We show how modeling can contribute to our understanding of the strategic incentives for the organizations to develop a coopetitive relationship (“the why” of coopetition) and the organization design required for accommodating and addressing the complexities and dynamics of such a multifaceted relationship (“the how” of coopetition).

Research implications

First, our findings echo some of the perspectives developed in coopetition literature. Second, the study has utilized value network-level analysis in examining coopetition.

Practical implications

The modeling framework reported in this paper can help management practitioners in structuring choice situations involving coopetition, both in terms of the incentives to engage in a coopetitive setting and the design of a value network that can accommodate the complexities inherent in such multifaceted relations.

Details

A Focused Issue on Building New Competences in Dynamic Environments
Type: Book
ISBN: 978-1-78441-274-6

Keywords

Article
Publication date: 13 March 2007

Karen Borgelt and Ian Falk

The purpose of this paper is to present a data‐driven discussion about whether effective leadership and innovation are being stifled in a contemporary organizational environment…

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Abstract

Purpose

The purpose of this paper is to present a data‐driven discussion about whether effective leadership and innovation are being stifled in a contemporary organizational environment of continuous change.

Design/methodology/approach

The elaboration and discussion are based on one component of comprehensive research that uses a qualitative and case study methodology involving interviews with 60 leaders and managers in three large organizations.

Findings

The key finding is that the accurate application of, and interaction between leadership and management releases the social capital, along with related identity and knowledge resources that helps address the tension between risk management and innovation.

Research limitations/implications

The paper reports only on one component of the original study. The findings and implications reported here are regarded as tentative.

Practical implications

Based on the data and ensuing discussion, the implications for practice take the form of a schema of steps for managing the change culture of organizations.

Originality/value

By its very name and nature “innovation” requires thinking and acting outside the square. However innovation can only exist when leadership allows and fosters risk‐taking which has been well considered, actioned and managed by a knowledgeable and skilled workforce. The amount of ignorance which exists in the workplace is proportionate to the amount and type of risk management or regulatory solutions required to counter potential negativity associated with risk taking. Therefore the responsibility of any leadership desirous of change or innovation in an environment which is not overregulated must include as its priority, building and maintaining a knowledge‐culture that supports and allows risk taking. The original model presented provides a mechanism for the strategic handling of risk, innovation and change where management and leadership can co‐exist and knowledge and identity resources can be released in social capital transactions.

Details

Leadership & Organization Development Journal, vol. 28 no. 2
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 17 May 2021

Yusuke Sakurai and Kirsi Pyhältö

This study aims to explore the disciplinary characteristics of doctoral students’ generic skills learning experience at a Finnish university.

Abstract

Purpose

This study aims to explore the disciplinary characteristics of doctoral students’ generic skills learning experience at a Finnish university.

Design/methodology/approach

An online survey measuring doctoral students’ generic skills learning experience was administered to all doctoral students of the university and 1,184 responses were obtained. The study conducted exploratory and confirmatory factor analysis, principal component analysis and heatmap analyses.

Findings

The results suggested three major trends. First, students’ scores for research integrity skills were consistently lower in the hard sciences, such as biological and environmental sciences, pharmacy, veterinary medicine, science and medicine. Second, students of the law showed a unique trend; their scores for research integrity, leadership and entrepreneurship skills learning were remarkably higher than those in other faculties, but they had the lowest scores for communication skills.

Research limitations/implications

The data represented students at one Finnish university, so institutional and geographical differences fell beyond the scope of this paper. Furthermore, the results could reflect either the authentic levels of students’ acquired skillsets or self-interpretation of experiences governed by their disciplinary values. Accordingly, the immediate generalisability of the findings to individuals and different contexts should carefully be considered.

Originality/value

The findings can contribute to improve doctoral training practices. In addition, the survey results are useful for the further development of inventories, as doctoral students’ engagement in generic skills development has been attracting attention in higher education.

Details

Studies in Graduate and Postdoctoral Education, vol. 12 no. 2
Type: Research Article
ISSN: 2398-4686

Keywords

Article
Publication date: 4 January 2019

Fernanda Gonzalez-Lopez and Guillermo Bustos

The purpose of this paper is to describe the current state of the research field of business process architecture (BPA) and its design methodologies.

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Abstract

Purpose

The purpose of this paper is to describe the current state of the research field of business process architecture (BPA) and its design methodologies.

Design/methodology/approach

A systematic literature review (SLR) was conducted using meta- and content-based perspectives.

Findings

From over 6,000 candidate studies, 89 were selected. A fifth of these primary works corresponded to BPA design methodologies. Though the BPA research field remains in an early stage of development, it bears promising growth potential. Regarding BPA design methodologies, the following aspects susceptible for further research were detected: identification and modeling of business process relationships; specification of inputs; standardization of models, notations and tool support; consideration of managerial concerns; integration of knowledge from other areas; and validation of methodological and product quality aspects.

Research limitations/implications

The main limitation of the work lies in not being fully reproducible due to the fixed number of data sources and their digital nature, together with subjective decisions in work selection, data extraction and data analysis.

Originality/value

To the best of the authors’ knowledge no study has yet analyzed the BPA research field by means of an SLR. This study will benefit practitioners and research groups working on this topic by allowing them to get a rigorous overview of the BPA research field with an emphasis on available BPA design methodologies, and become aware of research gaps within the BPA field to position further research.

Details

Business Process Management Journal, vol. 25 no. 6
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 1 July 2006

Tom H. Brown

This paper seeks to discuss past and present paradigm shifts in education and then to explore possible future learning paradigms in the light of the knowledge explosion in the

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Abstract

Purpose

This paper seeks to discuss past and present paradigm shifts in education and then to explore possible future learning paradigms in the light of the knowledge explosion in the knowledge era that is currently being entered.

Design/methodology/approach

New learning paradigms and paradigm shifts are explored.

Findings

Learning processes and learning paradigms are still very much founded in a content‐driven and knowledge production paradigm. The rapid developments in information and communication technologies already have and will continue to have a profound impact on information processing, knowledge production and learning paradigms. One needs to acknowledge the increasing role and impact of technology on education and training. One has already experienced enormous challenges in coping with the current overflow of available information. It is difficult to imagine what it will be like when the knowledge economy is in its prime.

Practical implications

Institutions should move away from providing content per se to learners. It is necessary to focus on how to enable learners to find, identify, manipulate and evaluate information and knowledge, to integrate this knowledge in their world of work and life, to solve problems and to communicate this knowledge to others. Teachers and trainers should become coaches and mentors within the knowledge era – the source of how to navigate in the ocean of available information and knowledge – and learners should acquire navigating skills for a navigationist learning paradigm.

Originality/value

This paper stimulates out‐of‐the‐box thinking about current learning paradigms and educational and training practices. It provides a basis to identify the impact of the new knowledge economy on the way one deals with information and knowledge and how one deals with learning content and content production. It emphasizes that the focus should not be on the creation of knowledge per se, but on how to navigate in the ocean of available knowledge and information. It urges readers to anticipate the on future and to explore alternative and appropriate learning paradigms.

Details

On the Horizon, vol. 14 no. 3
Type: Research Article
ISSN: 1074-8121

Keywords

Article
Publication date: 18 March 2020

Syed Awais Ahmad Tipu

This paper aims to review the academic literature on entrepreneurial reentry after failure in an attempt to highlight the contribution to the knowledge, identify research gaps and…

Abstract

Purpose

This paper aims to review the academic literature on entrepreneurial reentry after failure in an attempt to highlight the contribution to the knowledge, identify research gaps and outline an agenda for future research.

Design/methodology/approach

Several databases such as ABI/Inform Global, Academic Search Complete, Business Source Premier and Emerald Full Text were used to find peer-reviewed journal articles. Different search terms were used, such as entrepreneurial reentry, failure of habitual entrepreneurs, reentry intentions, entrepreneurial failure, serial entrepreneurship and venture failure. A total of 27 articles were finally selected and included in the final analysis. Using thematic codes, the selected articles were manually coded.

Findings

The concept of entrepreneurial reentry after failure has recently gained some attention from entrepreneurship scholars, but still, there are significant gaps in the literature. A wide range of entrepreneurship theories can potentially provide the necessary impetus to guide future research. The current literature remains largely inconclusive with inconsistent findings. This underlines the need to focus on this domain to conduct more studies to develop knowledge. The available literature is largely focused on exploring antecedents of entrepreneurial reentry after failure. Therefore, the author’s understanding remains limited with regard to other aspects of entrepreneurial reentry after failure, such as context of reentry and outcomes of reentry. Moreover, future studies also need to include the developing country context for better understanding of entrepreneurial reentry after failure.

Originality/value

To the best of the author's knowledge, the current paper is the first identifiable review of the literature on entrepreneurial reentry after failure. The suggested areas of future research will potentially help in addressing the identified research gaps and further strengthening the theoretical foundations of this emerging research domain. Identified themes in the literature will also potentially help aspiring entrepreneurs to better understand the antecedents, contextual settings and outcomes of reentry after failure. This practical perspective will help failed entrepreneurs in particular to be more aware of the dynamics of reentry after failure and better manage the reentry process.

Details

Journal of Strategy and Management, vol. 13 no. 2
Type: Research Article
ISSN: 1755-425X

Keywords

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