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The term “crowdwork” describes a new form of digital work that is organized and regulated by internet-based platforms. This chapter examines how crowdwork platforms ensure their virtual workforce’s commitment and control its performance despite its high mobility, anonymity, and dispersion. The findings are based on a case study analysis of 15 microtask and macrotask platforms, encompassing 32 interviews with representatives of crowdwork platforms, and crowdworkers, as well as an analysis of the platforms’ homepages and community spaces. The chapter shows that performance control on crowd platforms relies on a combination of direct control, reputation systems, and community building, which have until now been studied in isolation or entirely ignored. Moreover, the findings suggest that while all three elements can be found on both microtask and macrotask platforms, their functionality and purpose differ. Overall, the findings highlight that platforms are no neutral intermediaries but organizations that adopt an active role in structuring the digital labor process and in shaping working conditions. Their managerial structures are coded and objectified into seemingly neutral technological infrastructures, whereby the underlying power relations between capital and labor become obscured.

The legalization of same-sex marriage changed the parenting landscape for LGBTQ parents in a variety of ways. Parenthood is presumably different now that same-sex marriage is officially legal. Experiences among LGBTQ couples in the post-legalization of same-sex marriage era raise questions about the context of growing recognition and cultural acceptance of same-sex relationships. I conducted in-depth interviews with LGBTQ parents to learn how they navigate parenting and the construction of parenting roles in the context of a society that has legalized same-sex marriage, yet still is rooted in heteronormative notions of family and parenthood. Specifically, I ask: How do LGBTQ couples construct and make sense of their roles as parents, particularly within the contemporary context of the legalization of same-sex marriage? Understanding the contexts that shape LGBTQ parents’ experiences aids in not only understanding the lives of LGBTQ parents and their families better, but also developing a deeper understanding of contemporary parenting identities and experiences more broadly.

This chapter documents how the process of grassroots community organizing through a family-focused model of local contestation liberates participants, mainly Black and immigrant Latina mothers in Chicago, from the constraints of individualization. While much philanthropic and academic interest focuses on the policy and quantitative “impacts” and “outcomes” of local social movements, the current study looks to local organizers to better understand their experiences and how they construct meaning through their participation. In-depth interviews and participant observations show how leaders gained collective purpose and voice through family-focused collective action. Community Organizing and Family Issues, a non-profit organizing institution, supported and propelled participants (leaders) to organize locally to create change in their communities, while it also facilitated conversions in self-perceptions. Leaders often discovered a sense of capacity, which contested gendered, raced, and classed oppression and self-doubt. Through the process of community organizing, leaders exercised power and dignity, facets that for the women in this study, were often ignored and devalued in society. These understudied social effects of collective action help us to better understand how marginalized women experience local social movements that cannot be quantified to fit narrow measures of movement “impacts” and “outcomes.”

Standard doctoral preparation includes formal training in a specific academic discipline. In some instances, this training includes experience serving on departmental and university-wide committees. Structured leadership education, however, is most often a peripheral concern of the graduate school experience. For a significant number of doctoral students, formal leadership education is simply not considered to be of primary importance to the careers to which they aspire within higher education. Recognizing a need for increased leadership preparation in higher education, this chapter aims to highlight one systematic model for leadership education at the doctoral student level, the Rutgers University PreDoctoral Leadership Development Institute (PLDI).