Search results
1 – 10 of over 307000Employee behaviour is a continuous concern owing to the number of information security incidents resulting from employee behaviour. The purpose of this paper is to propose an…
Abstract
Purpose
Employee behaviour is a continuous concern owing to the number of information security incidents resulting from employee behaviour. The purpose of this paper is to propose an approach to information security culture change management (ISCCM) that integrates existing change management approaches, such as the ADKAR model of Prosci, and the Information Security Culture Assessment (ISCA) diagnostic instrument (questionnaire), to aid in addressing the risk of employee behaviour that could compromise information security.
Design/methodology/approach
The ISCCM approach is constructed based on literature and the inclusion of the ISCA diagnostic instrument. The ISCA diagnostic instrument statements are also presented in this paper. The ISCCM approach using ISCA is illustrated using data from an empirical study.
Findings
The ISCCM approach was found to be useful in defining change management interventions for organisations using the data of the ISCA survey. Employees’ perception and acceptance of change to ensure information security and the effectiveness of the information security training initiatives improved significantly from the as-is survey to the follow-up survey.
Research limitations/implications
The research illustrates the ISCCM approach and shows how it should be combined with the ISCA diagnostic instrument. Future research will focus on including a qualitative assessment of information security culture to complement the empirical data.
Practical implications
Organisations do not have to rely on or adapt organisational development approaches to change their information security culture – they can use the proposed ISCCM approach, which has been customised from information security and change management approaches, together with the presented ISCA questionnaire, to address information security culture change purposefully.
Originality/value
The proposed ISCCM approach can be applied to complement existing information security management approaches through a holistic and structured approach that combines the ADKAR model, Prosci’s approach of change management and the ISCA diagnostic instrument. It will enable organisations to focus on transitioning to a positive or desired information security culture that mitigates the risk of the human element in the protection of information.
Details
Keywords
Lisa Westerhoff and Sirkku Juhola
The purpose of this paper is to emphasise the importance of resolving the disconnect between issues of quality, timing and uncertainty in climate projections and the need for…
Abstract
Purpose
The purpose of this paper is to emphasise the importance of resolving the disconnect between issues of quality, timing and uncertainty in climate projections and the need for swift, informed and appropriate climate change adaptation decisions.
Design/methodology/approach
The paper utilises results from a multi‐level study of adaptation policy conducted in early 2009 to assess the different approaches to climate change, the production of climate information, and its application at national and select sub‐national levels in Italy and Finland. Data were collected via a preliminary review of relevant documents as well as 23 interviews in Italy and 21 interviews in Finland conducted with climate change and environmental policy actors at each scale of administration.
Findings
The paper shows while the different extent and processes of climate research and their linkages to policy can be seen as determinants of the development of adaptation measures, the multi‐scalar adaptation decision‐making processes and the ways in which climate change and climate information are framed and used render climate research and its application a complex process.
Originality/value
The paper contributes further understanding of the linkages between science and policy with regards to adaptation, and the nature of science‐policy linkages in local decision‐making processes in particular. The findings are of importance to climate scientists and policy‐makers alike.
Details
Keywords
Abdou Karim Jallow, Peter Demian, Andrew N. Baldwin and Chimay Anumba
The purpose of this paper is to investigate in-depth the current approach of managing client requirements in construction and to highlight the significant factors, which…
Abstract
Purpose
The purpose of this paper is to investigate in-depth the current approach of managing client requirements in construction and to highlight the significant factors, which contribute to the complexity of managing the requirements in order to define a better approach.
Design/methodology/approach
A case study of a leading international global built asset and engineering consultancy organization was conducted over two years. The case study was conducted principally using semi-participant observations supplemented with other qualitative data collection methods (i.e. interviews, questionnaires and document analysis). Thematic analysis was used to analyze the data.
Findings
The results highlight major factors associated with the complexity of managing client requirements information, which include: mechanisms for documentation, storage and access, distribution of requirements information between stakeholders and across lifecycle phases of a project, traceability management and the provision of effective change management incorporating dependency checking and impact analysis.
Research limitations/implications
The main limitation of the research is the use of an in-depth study of a single organization, which applied the same project management method across all the projects they managed. Further work is planned to develop the proposed framework fully, and develop a software platform to operationalize and evaluate its industrial applicability with construction projects.
Practical implications
The implications of this research is that a better approach to managing requirements information is needed, which will facilitate the design, construction and operations of buildings within budget and time. An integrated framework and an associated tool are suggested to implement the approach.
Originality/value
This study identifies major research gaps and problems in the architecture, engineering, construction and facilities management industry; proposes and presents Electronic Requirements Information Management framework to facilitate lifecycle management of the requirements.
Details
Keywords
This paper aims to explore whether philosophical insights from Plato's dialogue “Parmenides” on the complex and often paradoxical nature of change can illuminate the nature of…
Abstract
Purpose
This paper aims to explore whether philosophical insights from Plato's dialogue “Parmenides” on the complex and often paradoxical nature of change can illuminate the nature of information retrieval (IR). IR is modelled as a dialectic process involving mutually dependent yet conflicting forces between the subjective and the objective. These forces operate to produce change in the subjective experience of users (becoming informed) through facilitating a relationship with objective documents. Accurately modelling, predicting and enabling this process remains a persistent problem for IR and this paper seeks to examine the extent to which this is because of the nature of change.
Design/methodology/approach
The paper is a conceptual analysis and literature review.
Findings
The problem of change (what it is, how it happens and how we can know it has happened) is essential to our understanding of information as information normally implies some kind of change in knowledge state. Any process of change, however, on examination of its qualities, appears to necessitate the combination of irreconcilable and conflicting forces. The apparent contradictions within the existence of change as discussed in “Parmenides” also exist in IR on both a theoretical and a technical level.
Research limitations/implications
Change is a central concept for information in general and IR in particular. A deeper understanding of the paradoxical nature of change can provide new insights into IR theory and practice.
Originality/value
The paper presents a new historical philosophical perspective on the nature of change and applies it to current IR problems.
Details
Keywords
Vishal Kumar and Evelyn Teo Ai Lin
Until now, the usage and usability factors of construction operation building information exchange (COBie) datasheet has remained largely overlooked. This oversight may be the…
Abstract
Purpose
Until now, the usage and usability factors of construction operation building information exchange (COBie) datasheet has remained largely overlooked. This oversight may be the potential factor in the lower adoption rates as well as effective utilization of COBie datasheet in the architectural, engineering and construction – facilities management industry. Cobie Data drops as a concept has difficulty in adoption pertaining to lengthy process of data capturing with high reliance on manual inputs. Finding from this study will enhance the usability aspects of COBie by looking at the entire process of data assembling in conjuncture with design development and using it to understand the project changes. The paper aims to discuss these issues.
Design/methodology/approach
The study is aimed at solving a practical issue in handling COBie datasheets. The study uses iterative steps from design thinking and software development process (SDP) for development of the system. The iterative approach from design thinking helped to understand the problem scenarios, development of rule sets and analysis of various options to tackle this issue. SDP was used for the development and validation of the COBieEvaluator prototype.
Findings
Despite the information exchange standards such as COBie is available for adoption for quite some time, its perceived value in the whole chain is less described. Various concepts such as preparing COBie sheets from beginning of project are discussed but hardly adopted due to lengthy process. The study helps in substantiating the need for a continuous data capture and showcase how this continuous data capture can help in tracking various design and equipment changes inside a project, using COBieEvaluator. A comparative view over the data helps in giving fruitful information about the project. The system also verify the quality of data inside the COBie datasheet by not only looking at the cell value inputs but also looking at the entire information linkage and finding the gaps.
Originality/value
COBie has mostly being analyzed as an output and its benefits. However, some important aspects of COBie datasheet such as the process of capturing and verifying it, and understanding the meaning of the changes during incremental building of COBie datasheet, is largely overlooked. This study use the concept behind COBie data drops and devise a system to help track effect of project design changes on COBie datasheet. It also highlights the importance of not looking COBie datasheets only as a FM handover requirement, but a source of information which can help various stakeholders to get useful information about the project development. The study propose a comparative dimension over the COBie sheet to get useful insight over the project development.
Details
Keywords
H.M. Saidur Rahaman, Jeroen Camps, Stijn Decoster and Jeroen Stouten
In the present study, the authors draw on social exchange theory to argue that ethical leaders offer positive exchanges in times of change and thereby encourage employees’ change…
Abstract
Purpose
In the present study, the authors draw on social exchange theory to argue that ethical leaders offer positive exchanges in times of change and thereby encourage employees’ change commitment, which subsequently reduces their dysfunctional resistance. Drawing on uncertainty management theory, the authors further hypothesize that employees’ perception of change information (i.e. a change-specific context) not only moderates the negative relationship between employees’ change commitment and dysfunctional resistance but also the indirect relationship between ethical leadership and dysfunctional resistance via change commitment.
Design/methodology/approach
The authors conducted a two-source cross-sectional survey involving 144 matched pairs of employees and coworkers from a range of organizations.
Findings
Employees’ change commitment mediates the relationship between ethical leadership and their dysfunctional resistance. Furthermore, employees’ perception of change information not only moderates the relationship between change commitment and dysfunctional resistance but, more importantly, also the indirect effect between ethical leadership and dysfunctional resistance via change commitment. More specifically, the effect of change commitment on employees’ dysfunctional resistance as well as the indirect effect of ethical leadership on employees’ dysfunctional resistance through change commitment are stronger when there is little change information.
Research limitations/implications
Ethical leadership is able to reduce employees’ dysfunctional resistance, particularly when employees have limited information regarding the change.
Originality/value
This study demonstrates how change commitment acts as a mediator and change information serves as a moderator in the ethical leadership–dysfunctional resistance relationship in the time of organizational change.
Details
Keywords
Feirong Yuan and Richard W. Woodman
Much of the literature in organizational change has taken a single approach to explain employee expectation formation regarding the outcomes of a change event. A conceptual model…
Abstract
Much of the literature in organizational change has taken a single approach to explain employee expectation formation regarding the outcomes of a change event. A conceptual model is developed to integrate two existing streams of research (the information effects approach and the social effects approach) and to develop a comprehensive picture of outcome expectation formation. We propose that information and social effects function simultaneously to shape an employee's outcome expectations. The strength and content consistency of information and social effects jointly determine what people expect regarding change outcomes and how confident they feel about those expectations. Implications are discussed in terms of setting the boundaries for information and social effects as well as future research directions.
Giuseppe Labianca and James F. Fairbank
Researchers have traditionally investigated aspects of the interorganizational monitoring process in piecemeal fashion. This conceptual piece argues that juxtaposing the…
Abstract
Researchers have traditionally investigated aspects of the interorganizational monitoring process in piecemeal fashion. This conceptual piece argues that juxtaposing the categorization process with interorganizational emulation, imitation, and competition, brings focus to organizations’ attempts to acquire information from other organizations, signal internal and external constituencies, and ultimately change. We argue that the depth or intensity with which the monitoring process is pursued as well as the breadth or degree of overlap in the sets of organizations chosen to monitor, determines the volume and diversity of information acquired, the strength of the signal sent to constituent groups, and the amount and type of change likely to emerge from the process. All of these factors will ultimately affect the firm's future performance.
Peter Onauphoo Siyao and Evaristo Eliakim Sanga
This study aims to assess barriers in accessing and uptaking climate change adaptation information among smallholder tomato farmers in Tanzania.
Abstract
Purpose
This study aims to assess barriers in accessing and uptaking climate change adaptation information among smallholder tomato farmers in Tanzania.
Design/methodology/approach
This study was conducted in Iringa and Morogoro regions, Tanzania. It adopted cross-sectional research design. Multistage, purposive and random sampling techniques with a sample size of 183 smallholder tomato farmers were used. Questionnaires containing closed- and open-ended questions, interview guide and focus group discussions were used to collect data. To ensure validity and reliability of data collection instruments, pretesting of the questionnaires was conducted by administering them to a small group of smallholder tomato growers. Statistical Product and Service Solutions software was used to analyse quantitative data while NVivo was used for analysing qualitative data.
Findings
Lack of clear understanding of climate change information (132, 72.1%), scarcity of libraries and information centres (125, 68.3%), inadequate income (125, 68.3%), lack of trust of sources of information (114, 62.3%), lack of sufficient knowledge about climate change (111, 60%), illiteracy (110, 60.1%), poor distribution of electricity in rural areas (109, 59.6%) and use of jargons (93, 50.8%) in explaining climate change adaptation issues are hindrances for smallholder tomato farmers to access and uptake climate change adaptation information.
Research limitations/implications
This study was conducted in only two districts in Tanzania; thus, the findings cannot be generalized.
Practical implications
The government and relevant agencies are recommended to use appropriate strategies for breaking the barriers that impede easy access and uptake of climate change adaptation information by smallholder tomato farmers as one of the interventions to combat the impacts posed by climate change.
Social implications
This study has contributed to the ongoing discourses on climate change issues. Such discourses have influenced attention and understanding of the role of access and uptake of climate change adaptation information by smallholder farmers for planning and implementation of adaptation strategies through awareness creation.
Originality/value
This study is in line with goal number 13.3 of Sustainable Development Goals, which vows on taking necessary actions in combating climate change and its impacts. Thus, smallholder tomato farmers’ awareness about climate change through access and uptake of climate change adaptation information is one of the interventions to combat climate change and its impacts.
Details
Keywords
Nicholaus Mwalukasa, Malongo R.S. Mlozi and Camilius A. Sanga
The purpose of this study was to examine socio-demographic factors influencing the use of mobile phones in accessing rice information on climate change adaptation by rain-fed…
Abstract
Purpose
The purpose of this study was to examine socio-demographic factors influencing the use of mobile phones in accessing rice information on climate change adaptation by rain-fed farmers in Tanzania with reference to Morogoro region.
Design/methodology/approach
A cross-sectional research design was used to collect data from 400 randomly selected rain-fed rice farmers owning mobile phones. Semi-structured questionnaires were used for data collection in eight selected wards in two districts of Kilombero and Kilosa districts in Morogoro Region, Tanzania.
Findings
The findings of the study showed that the use of mobile phones to access rice information on climate change adaptation was statistically significantly influenced by respondents’ sex, age, education level, marital status, farm size, farming experience, radio ownership and off-farm incomes. Furthermore, the use of mobile phones in accessing rice information on climate change adaptation among the study districts was not statistically significant.
Practical implications
This paper provides practical recommendations on how to improve accessibility of rice information through mobile phones on climate change adaptation. Implementation of information delivery system to farmers using mobile phones without ascertaining farmers’ socio-demographic characteristics leads to resource underutilization.
Originality/value
The paper provides appropriate knowledge that is needed in improving access to information through mobile phones by Tanzanian farmers and in other communities in developing countries with the aid of the additional theoretical moderators of unified theory of acceptance and use of technology as the research findings suggest. Moderators’ variables have high influence on farmers’ use of mobile phones on accessing rice information on climate change adaptation.
Details