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Article
Publication date: 14 August 2019

Sobeida Margarita Giraldo, Luis Joyanes Aguilar, Lillyana María Giraldo and Iván Darío Toro

This paper aims to explore the requirements of organizational knowledge management initiatives using requirements engineering techniques, identifying the optimal…

Abstract

Purpose

This paper aims to explore the requirements of organizational knowledge management initiatives using requirements engineering techniques, identifying the optimal techniques configuration and serving as a management tool for knowledge engineers.

Design/methodology/approach

The method is selection attributes. Knowledge management enablers are characterized and mapped with the coverage capabilities of requirements engineering techniques, using the attributes of the elicited object and a box-plot analysis. The information is gathered from 280 references, 32 companies and 16 experts in requirements engineering.

Findings

Requirements of organizational knowledge management initiatives are got optimally by combining interviews, use cases, scenarios, laddering and focus group techniques. The requirements of structure and processes are more complex to identify, while culture requirements are the best covered.

Research limitations/implications

Knowledge management enablers are analyzed according to the current studies and comprehension of engineering techniques.

Practical implications

Knowledge engineers need to consider the coverage capabilities of engineering techniques to design an optimal requirement identification and meet the objectives of organizational knowledge acquisition initiatives. Requirement engineers can improve the requirements identification by a staged selection process.

Social implications

The requirements of knowledge management initiatives that impact the community can be identified and traced to ensure the knowledge objectives. Requirements related to culture and people, like shared values, beliefs, and behaviors, are also considered.

Originality/value

To the best of the authors’ knowledge, this is the first study about formal requirement identification of knowledge management initiatives in the organizational context, providing the optimal configuration. A novel staged process is proposed for requirements engineering techniques selection, analyzing the enablers at component level and identifying the attributes associated with the elicited object.

Details

Journal of Knowledge Management, vol. 23 no. 7
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 9 September 2014

Abdou Karim Jallow, Peter Demian, Andrew N. Baldwin and Chimay Anumba

The purpose of this paper is to investigate in-depth the current approach of managing client requirements in construction and to highlight the significant factors, which…

Abstract

Purpose

The purpose of this paper is to investigate in-depth the current approach of managing client requirements in construction and to highlight the significant factors, which contribute to the complexity of managing the requirements in order to define a better approach.

Design/methodology/approach

A case study of a leading international global built asset and engineering consultancy organization was conducted over two years. The case study was conducted principally using semi-participant observations supplemented with other qualitative data collection methods (i.e. interviews, questionnaires and document analysis). Thematic analysis was used to analyze the data.

Findings

The results highlight major factors associated with the complexity of managing client requirements information, which include: mechanisms for documentation, storage and access, distribution of requirements information between stakeholders and across lifecycle phases of a project, traceability management and the provision of effective change management incorporating dependency checking and impact analysis.

Research limitations/implications

The main limitation of the research is the use of an in-depth study of a single organization, which applied the same project management method across all the projects they managed. Further work is planned to develop the proposed framework fully, and develop a software platform to operationalize and evaluate its industrial applicability with construction projects.

Practical implications

The implications of this research is that a better approach to managing requirements information is needed, which will facilitate the design, construction and operations of buildings within budget and time. An integrated framework and an associated tool are suggested to implement the approach.

Originality/value

This study identifies major research gaps and problems in the architecture, engineering, construction and facilities management industry; proposes and presents Electronic Requirements Information Management framework to facilitate lifecycle management of the requirements.

Details

Engineering, Construction and Architectural Management, vol. 21 no. 5
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 9 November 2020

Seyedhabibollah Sadrinooshabadi, Afshin Taheri, Ibrahim Yitmen and Rogier Jongeling

Each building project demands an integrated method for information and requirement management in its life cycle. The main purpose of this paper is to explore the major…

Abstract

Purpose

Each building project demands an integrated method for information and requirement management in its life cycle. The main purpose of this paper is to explore the major obstacles in integrated life cycle information management and recognize the potentials of CoClass as the new Swedish digital classification system to tackle them throughout asset life cycle.

Design/methodology/approach

The industry viewpoint toward the current status of asset information management considering ISO 19650-1 principles and the existing obstacles and the industry practitioners' ideas regarding CoClass capabilities and applicability were captured and analyzed. A total of 13 semistructured interviews were conducted with the AECO industry professionals to have an understanding of information requirement management. Then the results were analyzed qualitatively, using the NVivo 12 software. Different attributes of a component (heating panel) in a meeting room according to CoClass and data deviations throughout the asset life cycle were elaborated.

Findings

This study reveals some obstacles in information management process in seven categories in relation to: (1) the need to employ information exchange platforms as common data environments (CDEs) by all actors from early stages; (2) the communication issues caused by lack of utilizing common languages; (3) the costly and time-consuming implementation process; (4) the misunderstandings in terms of data communication between service providers and owners; (5) the definition and fulfillment of information requirements as well as keeping track of data deviations throughout asset life cycle; (6) the information update difficulty; and (7) the need for training practitioners dealing with new systems such as CoClass.

Originality/value

The research explores the major obstacles in information requirement management concerning the practical implementation of the new Swedish classification system, CoClass, supporting the asset life cycle.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 27 May 2014

Thommie Burström and Timothy L. Wilson

– The purpose of this paper is to describe and analyze the role of requirement managers in new product development projects.

Abstract

Purpose

The purpose of this paper is to describe and analyze the role of requirement managers in new product development projects.

Design/methodology/approach

This paper is based on a case study of an industrial platform project. Sixty-eight persons were interviewed and project prerequisites and requirement specifications documents were studied. The roles of specific individuals and their formal role as requirement managers are reported.

Findings

The requirement manager's role fulfillment is performed through five major activities described as developing, anchoring, re-organizing, routinizing, and positioning. These activities are essential in order to manage working with a large flagship project.

Research limitations/implications

Because the research was based on a single case study, there are of course limitations. The findings in this study may therefore not be generalized, but merely suggest other areas of research.

Practical implications

This paper argues that functional roles should not be taken for granted. Even though significant efforts may have been performed in order to establish a new role within a project management setting, the process of establishing new work practices is complex. Managers should therefore investigate inter-functional integration on ongoing bases.

Originality/value

This paper provides important insights into aspects of requirement manager's ongoing project activities.

Details

International Journal of Managing Projects in Business, vol. 7 no. 3
Type: Research Article
ISSN: 1753-8378

Keywords

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Article
Publication date: 13 April 2015

Sandra Klute-Wenig and Robert Refflinghaus

The purpose of this paper is the further development of an Excel-based integrated management system for the tool and cutlery industry regarding sustainability. The tool’s…

Abstract

Purpose

The purpose of this paper is the further development of an Excel-based integrated management system for the tool and cutlery industry regarding sustainability. The tool’s actual status allows integrating and implementing requirements considering work safety, environmental and quality management and a self-assessment for checking the level of requirements’ fulfilment. However, the topic of sustainability and requirements and risks going along with it are of great importance for the mostly small and medium companies of this industry. Therefore, the Excel-tool is being enhanced by integrating the requirements of risk, energy and sustainability management. The paper presents the advanced Excel-tool.

Design/methodology/approach

The base for advancing the Excel-tool has been analysing the status quo of sustainability management in the companies. Moreover, a matrix for comparing the requirements has been enlarged regarding the standards for sustainability, risk and energy management and builds the base for further developing of the Excel-tool.

Findings

This analysis has shown the need for action, regarding the topic of sustainability. Hence, the Excel-tool has been enlarged regarding the assessment of fulfilling the requirements of different management systems. It allows small- and medium-sized enterprises a detection of need for action to comply with the requirements of different management systems with minimal afford. By this, an easily evaluation and improvement of the companies’ management systems is enabled.

Originality/value

The tool enables companies to easily evaluate the state of their integrated management system by themselves and assists when implementing additional management systems.

Details

The TQM Journal, vol. 27 no. 3
Type: Research Article
ISSN: 1754-2731

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Article
Publication date: 29 March 2013

Ann T.W. Yu and Geoffrey Q.P. Shen

This paper aims to focus on requirements management of projects constructed under traditional procurement system. It seeks to discuss the requirements management processes…

Abstract

Purpose

This paper aims to focus on requirements management of projects constructed under traditional procurement system. It seeks to discuss the requirements management processes highlighting the limitations and addressing the need for a practical framework for facilitating the implementation of requirements management in the construction industry.

Design/methodology/approach

Two research instruments were used in this paper: semi‐structured interviews and case studies.

Findings

The literature review introduced a generic process for requirements management practice potentially to be adopted in the construction industry. The research study identified that the processes and limitations of current practice included the lack of a practical framework, misinterpretation of requirements, difficulties in identifying requirements, conflicts between expectation and constraints, complex hierarchy of client's organisation and communication problems in eliciting client requirements. Recommendations are given that an inclusive project brief and a competent project manager to manage the project requirements are necessary in capturing and tracing the requirements during the project development process. A practical framework is needed to improve the requirements management practice within the construction industry.

Research limitations/implications

The research findings establish the basis for further research to examine the implementation of these potential solutions and development of a systematic framework for RsM. The research is of significant value to the construction industry where value generation is essential and critical, especially in difficult economic and financial situations.

Originality/value

Requirements are the foundation of the projects which are critical to the successful delivery of the projects. Although many guidelines have been published for managing client requirements, the existing practice on requirements management is still considered to be inadequate. This research provides insight for professional practitioners in the construction industry to improve the requirements management practices for development projects.

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Article
Publication date: 1 October 2003

Scott Fernie, Stuart D. Green and Stephanie J. Weller

Requirements management (RM), as practised in the aerospace and defence sectors, attracts interest from construction researchers in response to longstanding problems of…

Abstract

Requirements management (RM), as practised in the aerospace and defence sectors, attracts interest from construction researchers in response to longstanding problems of project definition. Doubts are expressed whether RM offers a new discipline for construction practitioners or whether it repeats previous exhortations to adopt a more disciplined way of working. Whilst systems engineering has an established track record of addressing complex technical problems, its extension to socially complex problems has been challenged. The dominant storyline of RM is one of procedural rationality and RM is commonly presented as a means of controlling dilettante behaviour. Interviews with RM practitioners suggest a considerable gulf between the dominant storyline in the literature and how practitioners operate in practice. The paper challenges construction researchers interested in RM to reflect more upon the theoretical debates that underpin current equivalent practices in construction and the disparity between espoused and enacted practice.

Details

Engineering, Construction and Architectural Management, vol. 10 no. 5
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 9 October 2007

Kate Cumming

Optimising metadata implementation can significantly improve records management practice. This article aims to identify a number of important issues that should be

Abstract

Purpose

Optimising metadata implementation can significantly improve records management practice. This article aims to identify a number of important issues that should be considered in any implementation of recordkeeping metadata in order to optimise that implementation.

Design/methodology/approach

The research presented was part of a doctoral thesis “Purposeful data: the roles and purposes of recordkeeping metadata” which itself was part of a collaborative research project seeking to comprehensively specify and codify recordkeeping metadata. The purposes were identified via a research method known as warrant analysis.

Findings

Literary warrant identified that metadata fulfil seven different purposes: identifying all entities at all levels of aggregation; establishing connections between related entities; sustaining record structure, content and accessibility through time; administering record‐keeping business; documenting the history of recordkeeping events; facilitating discovery, understanding, retrieval and delivery; and documenting metadata attribution.

Practical implications

Recordkeeping systems should be designed with full awareness of the capacities of metadata and following a full assessment of the organisational needs that should be met by the system. Through better system design and well‐considered metadata implementation, records management operations in any environment can be significantly improved.

Originality/value

The paper establishes key roles of metadata and the importance of system design metadata implementation based on doctoral research.

Details

Records Management Journal, vol. 17 no. 3
Type: Research Article
ISSN: 0956-5698

Keywords

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Article
Publication date: 1 June 2015

Nikolaos A. Panayiotou, Sotiris P. Gayialis, Nikolaos P. Evangelopoulos and Petros K. Katimertzoglou

The purpose of this paper is to describe and analyze the benefits of the application of a requirements engineering framework to assist Enterprise Resource Planning (ERP…

Abstract

Purpose

The purpose of this paper is to describe and analyze the benefits of the application of a requirements engineering framework to assist Enterprise Resource Planning (ERP) development. This framework combines the technology-driven and the process-driven approaches for requirements analysis and implementation. Specific business process modeling methods enhance the framework and assist the formulation of the functional specifications of the ERP system and the management of requirements.

Design/methodology/approach

A case study strategy was chosen as the most appropriate method to answer the research question and test the theoretical propositions. The case study’s unit of analysis is a Greek manufacturing company and its ERP implementation project. A requirements engineering framework enhanced with business process modeling methods was applied and the results were evaluated using metrics for ERP implementation success. Data were collected using multiple sources of evidences, including interviews with various stakeholders, structured questionnaires, direct observations, vendors’ functionality papers and company’s documentation.

Findings

This study proves that the configuration of ERP’s reference models together with the adjustments of organization’s processes, provided through a structured requirements engineering framework can lead to reliable functional specifications, a smooth transition to an ERP system and, eventually, to successful ERP implementation, concerning its alignment with requirements.

Research limitations/implications

A single case study is conducted in a typical manufacturing company, providing opportunities for further research in other industries, testing in parallel well-defined requirements and other success factors for ERP implementation.

Originality/value

The paper fulfils the identified needs for applied methodologies and frameworks for requirements engineering which can assist successful ERP implementations.

Details

Business Process Management Journal, vol. 21 no. 3
Type: Research Article
ISSN: 1463-7154

Keywords

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Article
Publication date: 6 November 2009

Matti Mottonen, Pekka Belt, Janne Harkonen and Binshan Lin

Requirements management has become a challenge for new product development (NPD) as products are getting increasingly complicated and customer segments more fragmented…

Abstract

Purpose

Requirements management has become a challenge for new product development (NPD) as products are getting increasingly complicated and customer segments more fragmented. The purpose of this paper is to provide new ideas for improving requirements management in the information and communications technology (ICT) sector.

Design/methodology/approach

A qualitative interview study is carried out in the ICT sector to clarify the current challenges in requirements management. The results of the interview study are analysed using a benchmark from the automotive industry. This benchmark is chosen, as the automotive industry is a developed business sector that has streamlined its business processes, including its requirements management.

Findings

The paper shows how ICT can benefit from the experience of the car industry on issues such as managing customer needs throughout the NPD process, overflow of data and communicating requirements with suppliers.

Research limitations/implications

Using another sector as a benchmark is not a straightforward process and results cannot be directly copied. Fresh ideas are, however, obtainable when a well‐developed benchmark is used and results are applied flexibly. Deeper analysis on individual areas indentified here might be interesting topics for further study.

Practical implications

The paper shows that managers in the ICT sector should pay more attention to their requirements management and serving the needs of internal customers. The requirements management of the Japanese automotive industry is a potential source for improvement initiatives.

Originality/value

The paper provides new perspectives for the requirements management of the ICT sector by benchmarking the Japanese automotive industry.

Details

Business Process Management Journal, vol. 15 no. 6
Type: Research Article
ISSN: 1463-7154

Keywords

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