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Article
Publication date: 25 April 2019

Wei-Tsong Wang, Yi-Shun Wang and Wan-Ting Chang

The purpose of this paper is to investigate how different forms of interpersonal conflicts and employees’ psychological empowerment may affect knowledge sharing intentions…

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Abstract

Purpose

The purpose of this paper is to investigate how different forms of interpersonal conflicts and employees’ psychological empowerment may affect knowledge sharing intentions directly or indirectly via interpersonal trust in the workplace.

Design/methodology/approach

Survey data collected from 249 employees of 37 of the top 500 corporations in the manufacturing industry in Taiwan were used for the data analysis. The research model was analyzed using the component-based structural equation modeling technique, namely, the partial least squares (PLS) approach.

Findings

The results indicate that both relationship and task conflicts have significant indirect effects on employees’ knowledge sharing intentions via psychological empowerment and trust. Additionally, psychological empowerment significantly influences employees’ knowledge sharing intentions both directly and indirectly via trust.

Research limitations/implications

The primary theoretical implication is an advancement in the understanding of the critical antecedents of and their different effects on employees’ knowledge sharing intentions from the perspectives of conflict management and individual psychological empowerment. Future research may concentrate on investigating the bidirectional interactions among trust, relationship conflicts and task conflicts in different knowledge-sharing contexts.

Practical implications

This study provides practical insights into conflict resolution intended to facilitate psychological empowerment and interpersonal trust that encourage knowledge sharing in the workplace.

Originality/value

To the best of the authors’ knowledge, this study is the first knowledge sharing study that empirically examines how task and relationship conflicts affect employees’ knowledge sharing intentions differently via the mediation of their perceived psychological empowerment and interpersonal trust in one another in the workplace.

Details

Journal of Knowledge Management, vol. 23 no. 6
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 11 July 2016

Wonjun Chung, Jinbong Choi, Chang Wan Woo, Soobum Lee and Christina E. Saindon

This paper investigates whether building a nuclear power plant in a community would inherently bring local conflict phenomena such as “not in my back yard (NIMBY)”…

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Abstract

Purpose

This paper investigates whether building a nuclear power plant in a community would inherently bring local conflict phenomena such as “not in my back yard (NIMBY)”, focusing especially on the interactive effect between different types of local publics and their exposure to either a supportive or opposing message about a hypothetical local governmental plan to build a nuclear power plant on community participation intentions.

Design/methodology/approach

Applying the two theoretical frameworks (situational theory of publics and social exchange theory) to NIMBY, this study used a quantitative approach by using 471 participants in a 4 (publics: active, aware, aroused or inactive) × 2 (advocacy message type: supportive or opposing message) experimental design.

Findings

The results showed that regardless of message types, active publics were more likely to participate in community activities than any other public, but this group strongly opposed the harmful facility, while inactive publics continued to be inactive. However, aware and aroused publics were significantly influenced by messages.

Originality/value

The rationale and findings of this research are original, as they have not been published previously, and are not being simultaneously submitted elsewhere. This research should contribute to the broad body of knowledge and practices in community-based conflict issues in terms of risk management. It is believed that the discussion and implications of the findings should raise interesting areas for further research.

Article
Publication date: 9 April 2018

Chang-Da Wan and Morshidi Sirat

Universities in Malaysia, particular public universities, have been tasked not only with the traditional focus on the pursuit of knowledge, but also the important role of…

Abstract

Purpose

Universities in Malaysia, particular public universities, have been tasked not only with the traditional focus on the pursuit of knowledge, but also the important role of nation-building. The purpose of this paper is to explore the nation-building agenda in the development of Malaysian higher education in the globalisation era.

Design/methodology/approach

Grounded within the literature of nation-building and globalisation and neoliberalism, the approach of this paper examines the development of higher education in Malaysia across time.

Findings

Two particular aspects in the Malaysian higher education that have seen tension and changes emerging from the interaction between globalisation and nation-building are: the medium of instruction and hybridisation in universities.

Originality/value

The paper illustrates the ways in which universities have adapted in terms of the medium of instruction between the Malay language and English, as well as hybridisation that has taken place as a result of globalisation on the local vision, structure and characteristics of Malaysian universities.

Details

Asian Education and Development Studies, vol. 7 no. 2
Type: Research Article
ISSN: 2046-3162

Keywords

Article
Publication date: 2 April 2021

Chang Da Wan and Doria Abdullah

The purpose of this paper is to examine the policies and practices of internationalisation of higher education in Malaysia, and to specifically explore how Sustainable…

Abstract

Purpose

The purpose of this paper is to examine the policies and practices of internationalisation of higher education in Malaysia, and to specifically explore how Sustainable Development Goals are translated into policies and practices.

Design/methodology/approach

This paper takes a chronological and historical approach to examine policies and practices on internationalisation of higher education in Malaysia. This includes identifying patterns, trends and shifts on internationalisation at the system and institutional levels.

Findings

At the system level, Malaysia has transformed from a sending to receiving country, from being an aid recipient to an equal partner, and from a host to a provider. At the institutional level, internationalisation transforms from a fad to a norm, and from having unilateral collaboration to setting up multinational collaborations with international partners. Equally important, the paper discusses the role of internationalisation to address the global Sustainable Development Goals, and identify policy gaps at the national level and the de facto practices of Sustainable Development Goals at the institutional level.

Originality/value

This paper charts the changes of internationalisation of higher education in Malaysia, and importantly, shows gaps to incorporate the global Sustainable Development Goals and to relate this global agenda to the internationalisation of higher education.

Details

International Journal of Comparative Education and Development, vol. 23 no. 3
Type: Research Article
ISSN: 2396-7404

Keywords

Open Access
Article
Publication date: 7 August 2017

Molly Lee, Morshidi Sirat and Chang Da Wan

The purpose of this paper is to investigate, in general, what are the contemporary external influences that have been dominant in Malaysian universities and what are the…

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Abstract

Purpose

The purpose of this paper is to investigate, in general, what are the contemporary external influences that have been dominant in Malaysian universities and what are the major local traditional practices that are also found in these universities.

Design/methodology/approach

From the literature review, the paper proposes a conceptual framework to explore hybridity in governance and management, programs and curriculum, teaching and learning, and research and service.

Findings

Using the conceptual framework, the paper discusses the Malaysian higher education in terms of Western influence and indigenization of Western models, the background context of Islamic universities and seven possible hybridities compiled from anecdotal evidences.

Originality/value

The conceptual framework and possible hybridities identified in the paper serve to provide the guide to a more systemic empirical investigation to examine the characteristics of Malaysian universities emerging from the interaction between external influence and local cultures. The Malaysian case also potentially contribute in exploring the question, “Are Asian universities different from Western universities?”.

Details

Higher Education Evaluation and Development, vol. 11 no. 1
Type: Research Article
ISSN: 2514-5789

Keywords

Article
Publication date: 17 January 2023

Yingru Ji and Chang Wan

Once a corporate crisis is entangled with a social issue, how consumers make sense of the crisis can be impacted by issue-based opinion polarization. This study…

Abstract

Purpose

Once a corporate crisis is entangled with a social issue, how consumers make sense of the crisis can be impacted by issue-based opinion polarization. This study investigates the underlying mechanisms as consumers go through this process. This study also examines whether corporate social advocacy (CSA) can be an effective crisis-response strategy for mitigating reputational loss.

Design/methodology/approach

Theoretical inquiries were empirically tested using an online experiment (N = 792). The experiment set the context in China, in a working-overtime-issue-related crisis. It had a 2 (online exposure: anti-issue opinion vs. pro-issue opinion) × 2 (CSA: absence vs. presence) between-subject design with a continuous variable (pre-existing issue attitudes) measured before the manipulation.

Findings

This study found that pre-existing issue attitudes can be directly and indirectly associated with corporate reputation, for the issue attitudes influence how consumers attribute crisis blame. Such a direct effect of pre-existing issue attitudes varies depending on which polarized opinion consumers were exposed to on social media. This study also found CSA to be a robust crisis response strategy, through multiple mechanisms, in protecting the corporate reputation.

Originality/value

Scholars are scarcely aware of the threats that issue-based opinion polarization poses to corporate reputation. This study serves as an early attempt to provide theoretical explanations. In addition to this, this study extends the current conceptual understandings of CSA during corporate crises that involve social issues while adding fresh insights into the established typology of crisis-response strategies.

Details

Internet Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 13 March 2017

Shing-Wan Chang and Shih-Heng Fan

The purpose of this paper is to examine the determinants of continuous brand-customer relationship via company-hosted social networking sites (SNSs). Factors that…

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Abstract

Purpose

The purpose of this paper is to examine the determinants of continuous brand-customer relationship via company-hosted social networking sites (SNSs). Factors that influence fans to continue using fast-fashion brands’ Facebook fan pages and to maintain the brand-customer relationship are discussed first. Subsequently, the predictors of fans’ engagement and affective commitment to a fast-fashion brand are examined with the aim to explore the key elements that nurture the brand-customer relationship via brands’ SNSs.

Design/methodology/approach

A quantitative research was conducted and the structural equation modelling was used to test the hypotheses on a sample of 202 fast-fashion Facebook fan page users in Taiwan.

Findings

The results demonstrate that engagement, affective commitment and continued intention to use are predominantly influenced by, in turn, social interaction tie, content value and affective commitment.

Research limitations/implications

The study is limited because it investigated the fast-fashion fan page users in an Asian country, so the findings cannot be generalised to other contexts.

Practical implications

The findings suggest that fan page managers’ initiation and involvement in conversations, frequent responses, listening to fans’ opinions and improving fans’ experiential value may facilitate them to engage in the brand’s activities at a higher level.

Originality/value

The findings of this integrated model suggest managerial guidelines for brand managers in this industry regarding how to maintain the brand-customer relationship through social media strategy and how they contribute to theory building in continuance intention of SNSs.

Details

International Journal of Retail & Distribution Management, vol. 45 no. 3
Type: Research Article
ISSN: 0959-0552

Keywords

Article
Publication date: 24 March 2022

Ya-Peng Jia, Wan-Chang Sun, Yan Xiao, Jing-Pei Liu, Cong-Xiao Zhang, Tong-Qiang Zhang and Ze-Feng Hou

This paper aims to research the effect of different concentrations for Nd(NO3)3 and Ce(NO3)3 on the microstructures and corrosion resistance of Ni-W-P composite coatings…

Abstract

Purpose

This paper aims to research the effect of different concentrations for Nd(NO3)3 and Ce(NO3)3 on the microstructures and corrosion resistance of Ni-W-P composite coatings through electroless plating method.

Design/methodology/approach

Scanning electron microscope, attached energy dispersive spectroscopy system and X-ray diffraction were used in this work. Meanwhile, the immersion test and electrochemical tests were used to characterize the corrosion behavior of the coating.

Findings

The coatings prepared at 1.00 g·L−1 Nd(NO3)3 exhibit a dense structure and high phosphorus content (12.38 wt.%). In addition, compared to the addition of Ce(NO3)3, when Nd(NO3)3 was introduced at a concentration of 1.00 g·L−1, the minimum corrosion rate of the coating was 1.209 g·m−2·h−1, with a noble Ecorr (−0.29 V) and lower Icorr (8.29 × 10−4 A·cm−2).

Originality/value

The effects of rare earths on the deposition and corrosion resistance mechanisms of Ni-W-P composite coatings were explored, with the rare earth elements promoting the deposition of nickel and tungsten atoms. Simultaneously, the amorphization of the coating increases, which excellently enhances the corrosion resistance of the coating.

Details

Anti-Corrosion Methods and Materials, vol. 69 no. 3
Type: Research Article
ISSN: 0003-5599

Keywords

Article
Publication date: 8 May 2018

Jiongfeng Chen and Wan-chang Zhang

This paper aims to construct a simplified distributed hydrological model based on the surveyed watershed soil properties database.

Abstract

Purpose

This paper aims to construct a simplified distributed hydrological model based on the surveyed watershed soil properties database.

Design/methodology/approach

The new established model requires fewer parameters to be adjusted than needed by former hydrological models. However, the achieved stream-flow simulation results are similar and comparable to the classic hydrological models, such as the Xinanjiang model and the TOPMODEL.

Findings

Good results show that the discharge and the top surface soil moisture can be simultaneously simulated, and that is the exclusive character of this new model. The stream-flow simulation results from two moderate hydrological watershed models show that the daily stream-flow simulation achieved the classic hydrological results shown in the TOPMODEL and Xinanjiang model. The soil moisture validation results show that the modeled watershed scale surface soil moisture has general agreement with the obtained measurements, with a root-mean-square error (RMSE) value of 0.04 (m3/m3) for one of the one-measurement sites and an averaged RMSE of 0.08 (m3/m3) over all measurements.

Originality/value

In this paper, a new simplified distributed hydrological model was constructed.

Article
Publication date: 5 December 2018

Yeonsoo Kim and Chang Wan Woo

The purpose of this paper is to examine the role of prior-CSR reputation in protecting a company’s CSR reputation during product-harm crises and how it influences…

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Abstract

Purpose

The purpose of this paper is to examine the role of prior-CSR reputation in protecting a company’s CSR reputation during product-harm crises and how it influences consumers’ crisis-related behavioral intentions (i.e. supportive communication, resistance to negative information and crisis resiliency). The authors test whether the impact of prior-CSR reputation differs by crisis type as well.

Design/methodology/approach

A randomized 2 (CSR reputation: good vs bad) × 2 (product-harm crisis type: tampering vs preventable) full factorial design in two industry settings (food industry and retail industry) with consumer samples was conducted.

Findings

The results revealed the determinant role of positive prior-CSR reputation in protecting reputational assets. A company with positive CSR reputation experiences no decrease in its CSR reputation during victim crises and fairly minor decreases during preventable crises. However, a company with a bad prior-CSR reputation experiences a greater decline in its CSR reputation across both crises; the level of decline during victim crises was as substantial as the decline experienced during a preventable crisis. The prior-CSR reputation directly affects consumers’ crisis-related intentions, and indirectly does so through post-CSR reputation. As post-CSR reputation becomes more positive, consumers display greater resistance to negative information, supportive communication intent and crisis resiliency.

Originality/value

This study advances the understanding of the role of corporate reputation during crises and provides additional empirical evidence of how the buffering effect of CSR can extend beyond product-related intentions among consumers. The findings can induce companies to adopt CSR programs more systematically and proactively under a long-term strategic plan.

Details

Corporate Communications: An International Journal, vol. 24 no. 1
Type: Research Article
ISSN: 1356-3289

Keywords

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