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Article
Publication date: 20 March 2009

Simone Mueller and Cam Rungie

The purpose of this paper is to apply a very simple but powerful analysis of the variance‐covariance matrix of individual best‐worst scores to detect which attributes are…

1861

Abstract

Purpose

The purpose of this paper is to apply a very simple but powerful analysis of the variance‐covariance matrix of individual best‐worst scores to detect which attributes are determining utility components and drive distinct consumer segments.

Design/methodology/approach

First an analysis of variance and covariance is used to find attributes which are perceived to have different importance by different consumers and which jointly drive consumer segments. Then we model consumer heterogeneity with Latent Clustering and identify utility dimensions of on‐premise wine purchase behaviour with a principal component analysis.

Findings

Four consumer segments were found on the UK on‐premise market, which differ in the relative strength of five wine choice utility dimensions: ease of trial, new experience, restaurant advice, low risk food matching and cognitive choice. These segments are characterised by sociodemographics as well as wine and dine behaviour variables.

Research limitations/implications

Attributes with high variance signal respondents’ disagreement on their importance and indicate the existence of distinctive consumer segments. Attributes jointly driving those segments can be identified by a high covariance. Principal component analysis condenses a small number of behavioural drivers which allow an effective interpretation and targeting of different consumer segments.

Practical implications

This paper's analysis opens new doors for marketing research to a more insightful interpretation of best‐worst data and attitude scales. This information gives marketing managers powerful advice on which attributes they have to focus in order to target different consumer segments.

Originality/value

This is the first study considering individual differences in BW scores to find post hoc segments based on revealed differences in attribute importance.

Details

International Journal of Wine Business Research, vol. 21 no. 1
Type: Research Article
ISSN: 1751-1062

Keywords

Article
Publication date: 1 August 2016

Shuli Yan, Sifeng Liu and Xiaqing Liu

The purpose of this paper is to present a new method about dynamic decision problems with three-parameter grey numbers from other angle of view which not only aggregates the…

Abstract

Purpose

The purpose of this paper is to present a new method about dynamic decision problems with three-parameter grey numbers from other angle of view which not only aggregates the attribute values of alternatives of all the periods, but also excavates changes of attribute values about alternatives between the adjacent periods.

Design/methodology/approach

The authors adopt grey target method to calculate the distance between every alternative and the best, worst bull’s eye, the distance between change series and the best, worst change bull’s eye, then both distances can be aggregated to reflect information about two aspects.

Findings

This dynamic decision-making method not only aggregates the existing state of alternatives all of the stages, but also excavates the change information from vertical and horizontal direction, the decision result conforming to decision maker’s psychological behavior is obtained though adjusting the priority parameter.

Originality/value

The paper considers on change of alternative’s attribute values from one period to the next period, and the dynamic characteristic has been reflected adequately. The grey target decision-making method reflects the distance between alternative and bull’s eye, the comprehensive target distance between alternative and positive, worst bull’s eye about change series are separately provided. And the final target distance reflecting both existing state and change trend is constructed.

Details

Grey Systems: Theory and Application, vol. 6 no. 2
Type: Research Article
ISSN: 2043-9377

Keywords

Article
Publication date: 4 July 2024

Mehrdad Agha Mohammad Ali Kermani, Mohammadreza Moghadam, Hadi Sahebi and Sheyda Rezazadeh Moghadam

The primary aim of this study is to provide actionable guidance for augmenting profitability in photovoltaic power plant investments within Iran’s solar energy sector. By…

Abstract

Purpose

The primary aim of this study is to provide actionable guidance for augmenting profitability in photovoltaic power plant investments within Iran’s solar energy sector. By emphasizing prudent capital management and strategic investment decisions, our research seeks to assist emerging businesses in attaining sustained success in this domain.

Design/methodology/approach

This study presents a comprehensive approach to refined decision-making in Iran’s solar energy sector. Our methodology integrates the best-worst method, ArcGIS software for site selection, and the TOPSIS method for decision-making, aiming to enhance precision and reliability.

Findings

Our research has identified ten promising regions suitable for photovoltaic power plant installations in Iran. Leveraging the TOPSIS method, we have made optimal selections among these alternatives. Furthermore, our exhaustive cost analysis, incorporating factors like land prices, system maintenance, revenue estimation, and various financial scenarios, has yielded insights into project cost-effectiveness.

Originality/value

By filling a notable gap in the literature regarding optimal site selection and investment strategies for photovoltaic power plants in Iran, our research contributes to the sustainable development of solar energy infrastructure. Through a thorough literature review and the development of a novel methodology, we offer valuable guidance for businesses and investors seeking success in Iran’s solar energy sector. Our study represents a significant advancement by introducing a novel methodology that integrates the best-worst method, ArcGIS software, and the TOPSIS method for site selection and investment analysis. These findings furnish valuable guidance for businesses seeking success in the solar energy sector, thereby contributing to the sustainable development of renewable energy infrastructure in Iran and beyond.

Details

Kybernetes, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 17 February 2021

David C. Hackman

This article introduces the best-worst scaling object case, a quantitative method of producing individual level models of heterogeneous perceptions, for use in behavioural…

Abstract

Purpose

This article introduces the best-worst scaling object case, a quantitative method of producing individual level models of heterogeneous perceptions, for use in behavioural decision making research in projects. Heterogeneous individual perceptions refer to observed or unobserved differences between individual perceptions that impact the outcome being studied. Individual level models of perceptions are important to account for the impact of heterogeneous perceptions on measurement tasks, so they do not become an unobserved source of variance that potentially biases research inferences.

Design/methodology/approach

An overview of individual heterogeneity is provided highlighting the requirement for individual level models in quantitative perception measurements. A literature review is then conducted of the quantitative methods and tasks used to measure perceptions in behavioural decision making research in projects and their potential to produce individual level models.

Findings

The existing quantitative methods cannot produce the necessary individual level models primarily due to the inability to address individual level scale effects, responses styles and biases. Therefore, individual heterogeneity in perceptions can become an unobserved source of variance that potentially biases research inferences.

Practical implications

A method new to project management research, the best-worst scaling object case, is proposed to produce individual level models of heterogeneous perceptions. Guidance on how to implement this method at the individual level is provided along with a discussion of possible future behavioural decision making research in projects.

Originality/value

This article identifies a largely unacknowledged measurement limitation of quantitative behavioural decision making research in projects and provides a practical solution: implementing the best-worst scaling object case at the individual level.

Details

International Journal of Managing Projects in Business, vol. 14 no. 5
Type: Research Article
ISSN: 1753-8378

Keywords

Article
Publication date: 20 September 2024

Srikant Gupta and Pooja Singh Kushwaha

The purpose of our research on blockchain technology is to unveil its immense potential, understand its applications and implications and identify opportunities to revolutionize…

Abstract

Purpose

The purpose of our research on blockchain technology is to unveil its immense potential, understand its applications and implications and identify opportunities to revolutionize existing systems and processes. This research aims to inspire the creation of new innovative solutions for industries. By harnessing blockchain technology, organizations can pinpoint key areas that could significantly benefit from its use, such as streamlining operations, providing secure and transparent digital solutions and fortifying data security.

Design/methodology/approach

This study presents a robust multi-criteria decision-making framework for assessing blockchain drivers in selected Indian industries. We initiated with an extensive literature review to identify potential drivers. We then sought the opinions of experts in the field to validate and refine our list. This meticulous process led us to identify 26 drivers, which we categorized into five main categories. Finally, we employed the Best-Worst Method to determine the relative importance of each criterion, ensuring a comprehensive and reliable assessment.

Findings

The authors have ranked the blockchain drivers based on their degree of importance using the Best-Worst Method. This study reveals the priority of BC implementation, with the retail industry identified as the most in need, followed by the Banking and Healthcare industries. Various critical factors are identified where blockchain technology could help reduce costs, increase efficiency and enable new innovative business models.

Research limitations/implications

While this study acknowledges potential bias in driver assessment relying on literature and expert opinions, its findings carry significant practical implications. We have identified key areas where blockchain technology could be transformative by focusing on select industries. Future research should encompass other industries and real-world case studies for practical insights that could delve into the adoption challenges and benefits of blockchain technology in many other industries, thereby amplifying the relevance of our findings.

Originality/value

Blockchain is a groundbreaking, innovative technology with immense potential to revolutionize industries. Past research has explored the benefits and challenges of blockchain implementation in specific industries or sectors. This creates a gap in research regarding systematically classifying and ranking the importance of blockchain across different Indian industries. Our research seeks to address this gap by using advanced multi-criteria decision-making techniques. We aim to provide a comprehensive understanding of the significance of blockchain technology in critical Indian industries, offering valuable insights that can inform strategic decision-making and drive innovation in the country’s business landscape.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

Keywords

Open Access
Article
Publication date: 22 December 2023

Khaled Hamad Almaiman, Lawrence Ang and Hume Winzar

The purpose of this paper is to study the effects of sports sponsorship on brand equity using two managerially related outcomes: price premium and market share.

4397

Abstract

Purpose

The purpose of this paper is to study the effects of sports sponsorship on brand equity using two managerially related outcomes: price premium and market share.

Design/methodology/approach

This study uses a best–worst discrete choice experiment (BWDCE) and compares the outcome with that of the purchase intention scale, an established probabilistic measure of purchase intention. The total sample consists of 409 fans of three soccer teams sponsored by three different competing brands: Nike, Adidas and Puma.

Findings

With sports sponsorship, fans were willing to pay more for the sponsor’s product, with the sponsoring brand obtaining the highest market share. Prominent brands generally performed better than less prominent brands. The best–worst scaling method was also 35% more accurate in predicting brand choice than a purchase intention scale.

Research limitations/implications

Future research could use the same method to study other types of sponsors, such as title sponsors or other product categories.

Practical implications

Sponsorship managers can use this methodology to assess the return on investment in sponsorship engagement.

Originality/value

Prior sponsorship studies on brand equity tend to ignore market share or fans’ willingness to pay a price premium for a sponsor’s goods and services. However, these two measures are crucial in assessing the effectiveness of sponsorship. This study demonstrates how to conduct such an assessment using the BWDCE method. It provides a clearer picture of sponsorship in terms of its economic value, which is more managerially useful.

Details

European Journal of Marketing, vol. 58 no. 13
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 16 May 2023

Muhammad Shoaib, Shengzhong Zhang, Hassan Ali, Muhammad Azeem Akbar, Muhammad Hamza and Waheed Ur Rehman

This study aims to identify and prioritize the challenges to adopting blockchain in supply chain management and to make its taxonomic model. Moreover, validate whether these…

Abstract

Purpose

This study aims to identify and prioritize the challenges to adopting blockchain in supply chain management and to make its taxonomic model. Moreover, validate whether these challenging factors exist in the real world and, if they exist, then in what percentage.

Design/methodology/approach

This research adopted the fuzzy best-worst method (F-BWM), which integrates fuzzy set theory with the best-worst method to identify and prioritize the prominent challenges of the blockchain-based supply chain by developing a weighted multi-criteria model.

Findings

A total of 20 challenges (CH's) were identified. Lack of storage capacity/scalability and lack of data privacy challenges were found as key challenges. The findings of this study will provide a robust framework of the challenges that will assist academic researchers and industry practitioners in considering the most significant category concerning their working area.

Practical implications

Blockchain provides the best solution for tracing and tracking where RFID has not succeeded. It can improve quality management in a supply chain network by improving standards and speeding up operations. For inventory management, blockchain provides transparency of documentation for both parties within no time.

Originality/value

To the best of the authors' knowledge, no previous research has adopted the fuzzy best-worst method to prioritize the identified challenges of blockchain implementation in the supply chain. Moreover, no study provides a taxonomic model for the challenges of implementing a blockchain-based supply chain.

Details

Kybernetes, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 6 July 2010

Timothy M. Daly, Julie Anne Lee, Geoffrey N. Soutar and Sarah Rasmi

This study aims to develop and validate a best‐worst scaling (BWS) measure of preferred conflict‐handling styles, named the Conflict‐handling BWS (CHBWS).

4684

Abstract

Purpose

This study aims to develop and validate a best‐worst scaling (BWS) measure of preferred conflict‐handling styles, named the Conflict‐handling BWS (CHBWS).

Design/methodology/approach

The authors conducted three studies. Study 1 consisted of a sample of psychology students (n=136) from a Canadian university and was designed to assess the convergent validity of the CHBWS by comparing it with the ROCI‐II and DUTCH instruments. Study 2 consisted of a sample of psychology students (n=154) from a US university and was designed to assess the predictive validity of the CHBWS by relating conflict‐handling styles to consumer complaint behavior. Study 3 consisted of a random sample of adults registered with an online survey company in Australia (n=204) and Germany (n=214). This study was designed to assess the antecedent relationship of Schwartz's personal values to conflict‐handling styles.

Findings

The study shows that best‐worst scaling is a valid and advantageous way of measuring conflict‐handling styles. The CHBWS demonstrated both convergent and predictive validity, and was able to reproduce the structure of the dual‐concerns model. The study also showed that preferred conflict‐handling style influences the choice of complaint behavior in a retail service failure situation. Furthermore, the study demonstrated that Schwartz's personal values can influence the preferred conflict‐handling style in two individualistic cultures.

Originality/value

This is the first study to measure conflict‐handling style preferences using a BWS approach. Furthermore, it is the first study to relate consumer complaint behavior to preferred conflict‐handling style.

Details

International Journal of Conflict Management, vol. 21 no. 3
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 13 April 2012

Polymeros Chrysochou, Athanasios Krystallis, Ana Mocanu and Rachel Leigh Lewis

The purpose of this paper is to explore differences in wine preferences between Generation Y and older cohorts in the USA.

2605

Abstract

Purpose

The purpose of this paper is to explore differences in wine preferences between Generation Y and older cohorts in the USA.

Design/methodology/approach

A total of 260 US consumers participated in a web‐based survey that took place in April 2010. The best‐worst scaling method was applied measuring the level of importance given by participants to a list of most common attributes used in choice of wine. Independent sample t‐tests were applied to compare the best‐worst scores between Generation Y and older cohorts.

Findings

Differences were found in the level of importance that Generation Y gives to wine attributes in comparison to older cohorts. Generation Y was found to attach more importance to attributes such as “Someone recommended it”, “Attractive front label” and “Promotional display in‐store”, whereas older cohorts gave more importance to attributes such as “I read about it” and “Grape variety”. This suggests that Generation Y preferences for wine are driven by marketing added‐value activities such as promotions and labelling, whereas limited importance is given to information about wine, reflecting lack of subjective knowledge, experience and involvement about wine.

Research limitations/implications

This research adds to generation‐based research in wine marketing and contributes towards a better understanding of the differences between generation cohorts in relation to their preferences towards wines.

Originality/value

This study is among the first to compare wine preferences of Generation Y with older cohorts using the best‐worst scaling method.

Details

British Food Journal, vol. 114 no. 4
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 3 November 2021

Justin Zuopeng Zhang, Praveen Ranjan Srivastava and Prajwal Eachempati

The paper aims to build a customized hybrid multi-criteria model to identify the top three utilities of drones at both personal and community levels for two use cases…

Abstract

Purpose

The paper aims to build a customized hybrid multi-criteria model to identify the top three utilities of drones at both personal and community levels for two use cases: firefighting in high-rise buildings and logistic support.

Design/methodology/approach

A hybrid multi-criterion model that integrates fuzzy analytical hierarchy process (AHP), Best Worst, fuzzy analytical network process (ANP), fuzzy Decision-Making Trial and Evaluation Laboratory (DEMATEL) is used to compute the criteria weights. The weights are validated by a novel ensemble ranking technique further whetted by experts at the community and personal levels to two use cases.

Findings

Drones' fire handling and disaster recovery utilities are the most important to fight fire in high-rise buildings at both personal and community levels. Similarly, drones' urban planning, municipal works and infrastructure inspection utilities are the most important for providing logistics support at personal and community levels.

Originality/value

The paper presents a novel multi-criteria approach, i.e. ensemble ranking, by combining the criteria ranking of individual methods – fuzzy AHP, Best-Worst, fuzzy ANP and fuzzy DEMATEL – in the ratio of optimal weights to each technique to generate the consolidated ranking. Domain experts also validate this ranking for robustness. This paper demonstrates a viable methodology to quantify the utilities of drones and their capabilities. The proposed model can be recalibrated for different use case scenarios of drones.

Details

Industrial Management & Data Systems, vol. 123 no. 1
Type: Research Article
ISSN: 0263-5577

Keywords

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