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Article
Publication date: 6 June 2016

M. Dolores Vidal-Salazar , Eulogio Cordón-Pozo and José M. de la Torre-Ruiz

The purpose of this paper is to analyze three different forms of benefit systems and the effects of their application on Spanish firms’ attraction and retention capacity…

Abstract

Purpose

The purpose of this paper is to analyze three different forms of benefit systems and the effects of their application on Spanish firms’ attraction and retention capacity, differentiating these systems depending on the flexibility offered to the workers.

Design/methodology/approach

The data of this study have been collected from a sample of 308 human resources managers in Spanish firms, through an online questionnaire. The hypotheses were tested by ordinary least squares regression analyses.

Findings

The results show that firms having more flexible compensation systems, that is, those providing greater freedom to workers in the election of their benefits and the design of the benefit system, reported to have a higher attraction and retention capacity than firms offering to their employees a unique and similar benefit package for all the employees.

Research limitations/implications

Future studies could extent this study by analyzing different contexts in order to determine whether some institutional factors can influence these results. Similarly, it would be interesting to analyze the effects of these systems on other organizational outcomes, such as their financial performance.

Practical implications

Human resources policies and, especially, compensation policies have a significant influence on the ability of firms to recruit and retain core employees, necessary for corporate success. This study sheds light on the effectiveness of different benefits systems in enhancing the firms’ capacities to attract and retain core employees. Taking into account the hard financial and labor environment that the Spanish firms have to face, the results of this study can have important implications for managers.

Originality/value

This paper responds to recent calls asking for the necessity of analyzing the effect of different benefit systems in contexts different to the broadly considered American context. Similarly, these results could be applied to other countries with conditions similar to Spain, that is, countries where the benefit systems have been traditionally less flexible and with an offer of benefits quite different than firms located in countries where the State offers a less-social assistance to citizens.

Details

Employee Relations, vol. 38 no. 4
Type: Research Article
ISSN: 0142-5455

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Article
Publication date: 27 July 2010

Wojciech Piotrowicz and Zahir Irani

This paper aims to present electronic procurement benefits identified in four case companies from the information technology (IT), hi‐tech sector.

Abstract

Purpose

This paper aims to present electronic procurement benefits identified in four case companies from the information technology (IT), hi‐tech sector.

Design/methodology/approach

Multi‐case study design was applied. The benefits reported in the companies were analysed and classified according to taxonomies from the information systems discipline. Finally, a new benefits classification was proposed. The framework was developed based on information systems literature.

Findings

The research confirmed difficulties with benefits evaluation, as, apart from operational benefits, non‐financial, intangible benefits at strategic level were also identified. Traditional evaluation methods are unable to capture all benefits categories, especially at strategic level. New taxonomy was created, which allows evaluation of the complex e‐procurement impact. In the proposed taxonomy, e‐procurement benefits are classified according to their level (operational, tactical, strategic), area of impact, applying scorecard dimensions (customer, process, financial, learning and growth). In addition the benefits characteristic is captured (tangible, intangible, financial and non‐financial).

Research limitations/implications

Research is based on four case studies only. Findings are specific to case companies and the environment in which they operate. The framework should be tested further in different contexts.

Practical implications

The new taxonomy allows evaluation of the complex e‐procurement impact, demonstrating that benefits achieved do not concern merely the financial impact. The framework can be applied to preparing new systems implementation as well as to evaluating existing systems.

Originality/value

The paper applies information systems frameworks to the electronic procurement field, which allows one to look at e‐procurement systems considering its complex impact. The framework can also be used to evaluate different systems, not simply e‐procurement.

Details

Journal of Enterprise Information Management, vol. 23 no. 4
Type: Research Article
ISSN: 1741-0398

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Article
Publication date: 12 March 2018

Saeed Rouhani and Mobin Mehri

Enterprise resource planning (ERP) is a useful system in today’s organizations that can lead to numerous benefits for them. The employees and managers are the most…

Abstract

Purpose

Enterprise resource planning (ERP) is a useful system in today’s organizations that can lead to numerous benefits for them. The employees and managers are the most important stakeholders of this system that can both affect it and be affected by it. This paper aims to study the empowerment benefits resulted from ERP implementation in industrial companies.

Design/methodology/approach

This paper investigated the ERP benefits through survey by defining 31 empowering benefits for this enterprise system based on reviewing the literature and classifying them into four groups of empowering benefits including informative, communicative, growth and learning and strategic benefits. Statistical population of the study is the core specialist and managers of these corporations.

Findings

The results indicated that the communicative, strategic and informative empowering benefits are as important common advantages. Furthermore, the results of computing the regression coefficient represent that the empowering benefits of strategic, informative, communicative and growth and learning had the maximum impact on the firms’ empowering benefits from ERP implementation.

Originality/value

The findings of this study provide a general overview of what to expect from ERP with respect to empowerment and based on it, features, modules and innovations that should be present for realizing these expectations can be determined.

Details

Journal of Systems and Information Technology, vol. 20 no. 1
Type: Research Article
ISSN: 1328-7265

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Article
Publication date: 16 October 2009

Ömür Y. Saatçıoğlu

The purpose of this paper is to identify the effects of benefits, barriers and risks on user satisfaction in ERP projects.

Abstract

Purpose

The purpose of this paper is to identify the effects of benefits, barriers and risks on user satisfaction in ERP projects.

Design/methodology/approach

ERP systems are costly and complex systems. They require heavy investments. ERP systems provide a lot of benefits. However, there are some barriers that need to be solved during implementation if maximum of benefits is aimed. If barriers are not solved adequately, they become drivers of risks. Benefits, barriers and risks have important effects on user satisfaction. Post implementation reviews are important tools to gain insights about the effect of benefits, barriers and risks on user satisfaction. However, post implementation reviews of ERP projects are not commonly realized. First, a literature review on ERP benefits, barriers and risks is conducted. Second, benefits, barriers and risks are checked with their effects on user satisfaction in ERP projects. The research is conducted in a branch of a multinational firm. A questionnaire consisting of statements related with benefits, barriers, risks and user satisfaction is used. The questionnaire is given to 32 individuals; 25 of whom respond to the questionnaire.

Findings

The findings suggest that in this case study benefits are more effective on user satisfaction in ERP projects.

Originality/value

This research puts forward an example for a post implementation review. However, the results show that firms aiming to succeed in ERP projects should emphasize benefits.

Details

Journal of Enterprise Information Management, vol. 22 no. 6
Type: Research Article
ISSN: 1741-0398

Keywords

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Article
Publication date: 4 September 2019

José Roberto Díaz-Reza, Jorge Luis García-Alcaraz, Alfonso Jesus Gil-López, Julio Blanco-Fernández and Emilio Jimenez-Macias

The purpose of this paper is to measure the relationships between advanced manufacturing technologies (AMTs) categories (stand-alone, intermediated and integrated systems

Abstract

Purpose

The purpose of this paper is to measure the relationships between advanced manufacturing technologies (AMTs) categories (stand-alone, intermediated and integrated systems) implementation and design, process and commercial benefits obtained.

Design/methodology/approach

A survey is designed with benefits gained from AMT implementation as well as its categories, which is applied to the maquiladora industry. A structural equation model with data from 383 responses is used to measure the relationship between AMT categories and benefits gained using nine hypotheses that are tested statistically significant using partial least squares. Also, using conditional probabilities, a sensitivity analysis reports how low and high levels from AMT implementation influence on the obtained benefits.

Findings

Integrated systems are the most important AMT for maquiladoras and have the strongest impact on design, processes and commercial benefits.

Research limitations/implications

Data obtained support the model, but results may be different in another industrial sector and countries with different labor culture and technological level.

Practical implications

Managers in maquiladora industry must focus their attention on integrated manufacturing systems, because high implementation levels guarantee the biggest probability to gain benefits in design, production process and commercial.

Originality/value

The relationship between AMT and their benefits has not been measured in depth, and this paper contributes to understand that problem. In addition, this paper is the first to report a sensitivity analysis that enables managers to acknowledge the probability of obtaining certain benefits.

Details

Journal of Manufacturing Technology Management, vol. 31 no. 2
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 13 September 2011

Petra Schubert and Susan P. Williams

Identifying the benefits arising from implementations of enterprise systems and realizing business value remains a significant challenge for both research and industry…

Abstract

Purpose

Identifying the benefits arising from implementations of enterprise systems and realizing business value remains a significant challenge for both research and industry. This paper aims to consolidate previous work. It presents a framework for investigating enterprise systems benefits and business change, which addresses the identified limitations of previous research and provides a more detailed analysis of benefits and their contextual variation.

Design/methodology/approach

Drawing on data gathered from 31 real‐world organizations (case studies) of differing size, maturity, and industry sector, the study adopts an iterative content analysis to empirically derive a comprehensive benefits framework.

Findings

The content analysis provides a detailed classification of expectations and benefits, which is described in a four‐level framework. The four levels (areas) are further subdivided into aspects and criteria plus an attributed appraisal value. The resulting scheme for the “three‐level benefit codes” provides a greater level of detail about the nature of expected and realized benefits.

Practical implications

The high level of detail and the code scheme comprising 60 different codes and the method for deriving the codes allows companies to identify and define benefits as well as to assess the outcome of enterprise systems implementation projects.

Originality/value

The paper empirically develops an applicable benefits framework, which addresses the lack of detail of previous frameworks.

Details

Business Process Management Journal, vol. 17 no. 5
Type: Research Article
ISSN: 1463-7154

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Article
Publication date: 6 March 2017

Mustafa Ismail Mustafa Eid and Hani I. Abbas

The purpose of the study is to measure the impact of user adaptation of enterprise resources planning (ERP) post implementation through an appreciation of the benefits ERP…

Abstract

Purpose

The purpose of the study is to measure the impact of user adaptation of enterprise resources planning (ERP) post implementation through an appreciation of the benefits ERP provides to its users in Saudi Arabia (SA). The study will also measure the moderation effect of user experience with ERP on the relationship between user adaptation of ERP and user benefits from ERP.

Design/methodology/approach

The authors conducted a survey questionnaire study of 253 ERP users and tested the research model through the application of a hierarchical multiple regression analysis.

Findings

The findings show that user adaptation of ERP has a strong positive impact on ERP user benefits. In addition, it is found that the level of user experience with ERP has no significant moderation effect on the relationship between user adaptation of ERP and ERP user benefits.

Practical implications

The study findings suggest that functional management should develop appropriate strategies to effectively manage user adaptation of ERP. An equally important implication is for the ERP vendors to consider making their ERP systems as flexible and maintainable as possible by offering effective tools to easily accommodate changes in user requirements with minimum effort and cost.

Originality/value

This study provides insights into the inter-relationships between the motivation for improving user adaptation of ERP and gaining more benefits from ERP systems. It will also extend our understanding of the moderation effect of user experience with ERP on the relationship between user adaptation of ERP and ERP user benefits in developing countries.

Details

Kybernetes, vol. 46 no. 3
Type: Research Article
ISSN: 0368-492X

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Article
Publication date: 19 May 2020

John Killingsworth, Mohammed Hashem Mehany and Hana Ladhari

This paper aims to examine general contractors’ experiences of using off-site manufactured structural framing systems. This engaged a single-case study using a qualitative…

Abstract

Purpose

This paper aims to examine general contractors’ experiences of using off-site manufactured structural framing systems. This engaged a single-case study using a qualitative methodology to identify expected benefits, actual benefits and challenges of such systems.

Design/methodology/approach

A single-case study approach evaluated general contractors’ experience of using a manufactured structural framing system. Qualitative data were collated and analyzed from industry domain experts to determine commonalities and thematic thinking.

Findings

The study revealed that the reasons behind considering off-site building systems were: accelerating the project schedule, overcoming site constraints and having a better end-product. The top expected benefits were: saving time (schedule), saving cost and improving quality. The top actual observed benefits were: saving erection time, reducing waste generation, reducing project costs, reducing safety risks and improving construction site logistics. The main challenges encountered were: unfamiliarity of different project parties with the off-site framing system, difficulty with reducing the overall project schedule, heavy site logistics and complicated off-site system design and standards requirements. The findings include solutions to overcome the challenges associated with using a manufactured structural system.

Research limitations/implications

This paper was a case study and therefore inherently limited in its generalizability. The study was conducted with general contractors in the mountain-west region of the USA. However, the implications of the study may have a broad application, as contractors across the globe seek to find similar solutions to using off-site or manufactured construction methods.

Practical implications

Construction labor shortages around the world are forcing the construction industry to find creative solutions to meet the demand for their services. Manufactured or off-site construction methods provide a possible solution to that labor shortage. However, builders need to be aware of the immediate challenges and actual benefits of using a manufactured structural framing system.

Social implications

Manufactured structural framing systems have the potential to impact lean and sustainable practices in construction. Reduced waste, reduced on-site man-power requirements, reduced construction schedules and reduced injuries each improve the lives of construction workers and the communities around these buildings.

Originality/value

An extensive literature review was performed to guide the design of this case study. Much has been written about off-site construction practices, but there is a significant research gap on the topic of structural framing systems. This study contributes to expanding the knowledge of off-site construction and specifically helps researchers and practitioners understand the challenges and benefits of this systematic approach to construction.

Details

Construction Innovation , vol. 21 no. 1
Type: Research Article
ISSN: 1471-4175

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Article
Publication date: 2 April 2020

Yu-Wei Chang

Switching to public cloud enterprise resource planning (ERP) systems not only provides financial and functional benefits to organizations, but also results in sunk costs…

Abstract

Purpose

Switching to public cloud enterprise resource planning (ERP) systems not only provides financial and functional benefits to organizations, but also results in sunk costs of incumbent systems and uncertainty costs of cloud systems. The purpose of this study is to investigate the enablers and inhibitors concerning switching to cloud ERP systems at the organizational level.

Design/methodology/approach

Data were collected from 212 top managers and owners of the enterprises in Taiwan, and 10 hypotheses were examined using structural equation modeling.

Findings

Technological (system quality), organizational (financial advantage), and environmental contexts (industry pressure) are found to be the antecedents of switching benefits. Perceived risk of cloud ERP systems and satisfaction with and breadth of use of incumbent ERP systems are found to be the predictors of switching costs. Switching benefits positively affect switching intention, but switching costs negatively affect switching intention.

Research limitations/implications

This study develops a theoretical model grounded in a set of theoretical foundations, including two-factor theory, technology-organization-environment (TOE) framework, information systems (IS) success model, and expectation confirmation theory (ECT). Two-factor theory is used to characterize switching benefits and costs that affect switching intention. Technological factors come from IS success model, and the factors affecting benefits are organized based on TOE framework. Sunk costs of incumbent ERP systems are developed based on ECT.

Originality/value

Different from previous studies on cloud computing adoption, this study provides insights into switching intention to cloud computing. The study also proposes an integrated model grounded in multiple perspectives to explain organizations' decisions to switch to cloud ERP systems. These findings help cloud service providers better understand how to promote cloud ERP adoption from technical, organizational, and environmental perspectives.

Details

Journal of Enterprise Information Management, vol. 33 no. 3
Type: Research Article
ISSN: 1741-0398

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Article
Publication date: 14 May 2021

Audrey Poh Choo Cheak, Chin Wei Chong and Yee Yen Yuen

First, this study aims to investigate the effects of quality perceptions (i.e. system quality, information quality and service quality) and perceived ubiquity on…

Abstract

Purpose

First, this study aims to investigate the effects of quality perceptions (i.e. system quality, information quality and service quality) and perceived ubiquity on engineers’ perceived benefits and perceived user-friendly of mobile knowledge management systems (MKMS). Second, it aims to examine the influence of perceived benefits and perceived user-friendly on MKMS adoption intention.

Design/methodology/approach

Quantitative empirical research using an integrated technology acceptance model and information systems success model was used, among semiconductors engineers in Malaysia. There were only 375 usable responses collected, which are at a response rate of 59.52%. The partial least squares version 3.0 was used to analyze the valid data collected.

Findings

The results suggest that service quality plays an important role that would increase the engineers’ perception of MKMS benefits and its user-friendliness. Intention to adopt MKMS was found to be strongly predicted by perceived MKMS benefits as compared to perceived user-friendly.

Practical implications

The findings are valuable for managers, engineers, knowledge management (KM) practitioners, MKMS developers and mobile device producers to enhance MKMS adoption intention.

Originality/value

Despite KM has been well accepted and established in the management science and practice area of study, yet it is still neglected in a “mobile” context. Accordingly, this paper contributes to the research gap.

Details

VINE Journal of Information and Knowledge Management Systems, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2059-5891

Keywords

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