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Article
Publication date: 11 May 2017

Mohammad A. Hassanain, Ameen Bin-Mohanna, Abdul-Mohsen Al-Hammad and Muizz O. Sanni-Anibire

The purpose of this paper is to present an assessment of the challenges to the implementation of building management systems (BMS) in Saudi Arabia, during the life cycle of…

Abstract

Purpose

The purpose of this paper is to present an assessment of the challenges to the implementation of building management systems (BMS) in Saudi Arabia, during the life cycle of building projects.

Design/methodology/approach

Review of literature and interviews were conducted with professionals to identify and synthesize the challenges to the implementation of BMS in Saudi Arabia. This formed the basis of three questionnaire surveys that were designed utilizing a five-point Likert scale, and consisted of 32 challenges. The surveys were assessed by representatives of architectural/engineering (A/E) firms, BMS installation sub-contractors and facilities managers to calculate the effect index of each challenge.

Findings

The top influential challenges pertaining to the briefing and design phase includes “inappropriate selection of the BMS,” “inappropriate selection of the A/E team”; installation and final acceptance phase includes “inappropriate selection of sub-contractors to install the BMS” and “inappropriate selection of the BMS suppliers,” operation and maintenance phase includes “inadequate initial training for the BMS facility personnel,” “poor operation and maintenance activities.”

Practical implications

The paper is of practical benefit to stakeholders in the building industry, as it allows for the development of an effective BMS implementation plan.

Originality/value

The study increases the level of awareness in the building industry about the challenges that influence the implementation of BMS.

Details

Built Environment Project and Asset Management, vol. 7 no. 2
Type: Research Article
ISSN: 2044-124X

Keywords

Article
Publication date: 10 October 2018

Isabelle Aimé, Fabienne Berger-Remy and Marie-Eve Laporte

The purpose of this study is to perform a historical analysis of the brand management system (BMS) to understand why and how, over the past century, the BMS has become the…

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Abstract

Purpose

The purpose of this study is to perform a historical analysis of the brand management system (BMS) to understand why and how, over the past century, the BMS has become the dominant marketing organizational model across Western countries and sectors and what the lessons can be learned from history to enlighten its current changes in today’s digitized environment.

Design/methodology/approach

Building on Low and Fullerton’s work (1994), the paper traces the evolution of the BMS from its creation in the 1930s to the recent digital era. Data from various sources – research papers, historical business books, case studies, newspaper articles and internal documents – are analyzed to inform an intellectual historical analysis of the BMS’s development.

Findings

The paper uses the prism of institutional isomorphism to highlight four distinct periods that show that the BMS has gradually imposed itself on the Western world and managed to adapt to an ever-changing environment. Moreover, it shows that in the current digital age, the BMS is now torn between two opposing directions: the brand manager should act as both absolute expert and galvanic facilitator and the BMS needs to reinvent itself once again.

Originality/value

This paper provides a broad perspective on the BMS function to help marketing scholars, historians and practitioners gain a better understanding of the issues currently facing the BMS and its relevance in the digital age.

Details

Journal of Historical Research in Marketing, vol. 10 no. 4
Type: Research Article
ISSN: 1755-750X

Keywords

Article
Publication date: 14 September 2015

Mutaz M. Al-Debei, Enas Al-Lozi and Omar Al-Hujran

The purpose of this paper is to define critical design and evaluation factors of business models (BM) for mobile network operators (MNOs) in general, and more specifically for…

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Abstract

Purpose

The purpose of this paper is to define critical design and evaluation factors of business models (BM) for mobile network operators (MNOs) in general, and more specifically for mobile data services.

Design/methodology/approach

This paper follows a qualitative approach. Aiming to identify critical design factors for mobile BMs, this research, as a part of larger research, examines three real-life cases related to mobile data service BM design and engineering. These cases are Orange Business Services (OBS); Apple’s iPhone services and applications, and NTT DoCoMo’s i-mode service.

Findings

In this paper, the authors provide a framework for designing and developing Market-Aligned, Cohesive, Dynamic, Explicit, and Unique BMs with Fitting Network-Mode, which, if adopted by MNOs, would ensure their long-term success by improving the sustainability and innovation capabilities of their BMs. These critical design factors address different spheres of the mobile business: “Cohesion” and “Explicitness” are operator-oriented, whereas “Market-Alignment,” “Dynamicity,” “Uniqueness,” and “Fitting Network-Mode” are industry-oriented.

Research limitations/implications

Although the paper provides in-depth analysis of three case studies in the context of mobile telecommunications, the authors cannot claim that the developed framework can be generalized to all services in the mobile telecommunications industry. Further validation through empirical testing is preferred and this could be done in future research.

Practical implications

The developed framework is of value to MNOs as it provides them with a holistic approach for designing and also evaluating successful BMs over time. This is because the developed framework defines critical design factors for BMs in the contexts of their environments.

Originality/value

The domain of BMs is still emerging within the field of information systems. The majority of prior studies either tackled the issue of BM definition or provided taxonomies and classifications of this concept. The originality of this paper comes from the fact that it takes further steps in developing the concept by providing a comprehensive framework which encapsulates critical design and evaluation factors of mobile BMs.

Details

Journal of Enterprise Information Management, vol. 28 no. 5
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 4 July 2016

W.H.C.D Kumara, K.G.A.S. Waidyasekara and R.P.N.P. Weerasinghe

– The purpose of this paper is to investigate the contribution of building management system (BMS) towards a sustainable built environment.

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Abstract

Purpose

The purpose of this paper is to investigate the contribution of building management system (BMS) towards a sustainable built environment.

Design/methodology/approach

The paper is based on the findings of a comprehensive literature survey, preliminary survey and a structured questionnaire survey. Quantitative data were analysed using a relative importance index. Content analysis was used for the qualitative data analysis.

Findings

The results show that identifying user requirements, identifying BMS features, designing BMS, installation and commissioning, and operation and maintenance are the key steps in the BMS implementation process. High cost, lack of knowledge on BMS, unavailability of service and maintenance, and inadequate performance of BMS vendors were highlighted as barriers when adopting a BMS. Energy efficiency, reduction of operation and maintenance cost, occupant satisfaction, productivity, fault diagnosis, thermal comfort, indoor air quality, emergency response and level of controllability of building systems are some of the significant BMS functions that accomplish economic, environment and social sustainability pillars.

Practical implications

This study increases the awareness on functionality of a BMS and its potential contribution towards a sustainable built environment.

Originality/value

The study develops strong ties between BMS contribution and sustainability where built environment professionals could use the developed decision support model towards a sustainable built environment through the application of BMS.

Details

Built Environment Project and Asset Management, vol. 6 no. 3
Type: Research Article
ISSN: 2044-124X

Keywords

Article
Publication date: 3 April 2018

Nizar Abdelkafi and Margherita Pero

The purpose of this paper is to explore case studies of business models (BMs) driven by supply chain innovations (SCIs) in order to investigate how SCIs can lead companies to…

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Abstract

Purpose

The purpose of this paper is to explore case studies of business models (BMs) driven by supply chain innovations (SCIs) in order to investigate how SCIs can lead companies to discover new BMs.

Design/methodology/approach

This research is based on an in-depth literature analysis. Literature supports that SCIs drive new BMs. An exploratory interview-based study with practitioners from German and Italian companies shed more light on the ways SCIs can contribute to the discovery of new BMs.

Findings

So-called operators can establish close links between SCIs and BM innovation. Because in general, supply chains are designed to improve operational performance, most BM improvements are incremental. Large companies, however, can leverage SCIs to generate new BMs that are complementary to their current BMs.

Research limitations/implications

This research is exploratory in nature. Further (quantitative) research studies can link SCIs types to specific BM patterns and examine contingency factors such as size and industry sector that influence the relationship between SCIs and BMs.

Practical implications

This research draws the attention of practitioners to SCIs as a valuable opportunity to discover new BMs. The operators enable companies to estimate the effects of specific SCIs on their BMs and to identify the SCIs required for achieving a targeted BM.

Originality/value

This paper elaborates propositions about the relationships between SCIs and BMs. It identifies supply chain and process management as important streams of literature that can support the advancement of BM research.

Details

Business Process Management Journal, vol. 24 no. 2
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 15 May 2017

Mathieu Dunes and Bernard Pras

This paper aims to analyze the impact of brand management system (BMS) practices on subjective and objective performance in both service- and product-oriented sectors.

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Abstract

Purpose

This paper aims to analyze the impact of brand management system (BMS) practices on subjective and objective performance in both service- and product-oriented sectors.

Design/methodology/approach

Based on a “grounded-in-practice” approach to BMS, a comprehensive formative BMS scale is developed and its validity is assessed. The impact of BMS on subjective brand performance (i.e. predictive validity) and on objective financial performance is assessed. Data are collected from a sample of 298 brand managers and marketing directors in five business sectors (cosmetics, convenience goods, industry, bank/insurance and media) and from a financial database. Path analysis and multigroup analysis are performed to test mediating and moderating effects.

Findings

The results reveal that subjective brand performance (perceived brand performance) mediates the relationship between the BMS and objective financial performance of the firm and on each of the three BMS dimensions; and product-oriented (vs service-oriented) sector positively moderates the relationship between the BMS and subjective brand performance.

Research limitations/implications

The paper offers insights into adapting brand management practices along all BMS dimensions to achieve better business performance and improve objective financial performance in product-oriented activities. It highlights the role of brand management implementation, as well as the role of brand management in hierarchical relationships, in improving performance in service activities.

Practical implications

The formative BMS scale offers a tool which can be used to improve strategic decisions and give practical guidance on product vs service sector specificities. The indirect impact of a BMS on financial objective performance reinforces the legitimacy of brand managers and marketing managers.

Originality/value

This paper shows the impact of the BMS on objective financial performance by using a “grounded-in-practice” BMS scale. It also affords explanation on sectoral effects of brand management practices and their consequences on subjective and objective performance.

Details

Journal of Product & Brand Management, vol. 26 no. 3
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 5 August 2014

Shri Ram and John Paul Anbu K.

The purpose of this study is to have a closer look at the awareness of referencing utilities among the library professionals in India. In a research environment, referencing and…

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Abstract

Purpose

The purpose of this study is to have a closer look at the awareness of referencing utilities among the library professionals in India. In a research environment, referencing and bibliography play an important role in the dissemination of research findings through scholarly writings. Citing references while writing scholarly articles has become more eloquent mainly due to the availability of a range of bibliography management utilities. Currently, there are various types of Bibliography Management Software (BMS) available for the management of the citation, referencing and compiling bibliographies. Librarians have a crucial role to play in helping the faculty, students and research scholars in the process of writing their scholarly articles and theses, especially in the area of referencing.

Design/methodology/approach

The study was conducted through an online survey with an aim to assess the perception, awareness and use of BMS by the Library and Information Science (LIS) professionals in India.

Findings

In the academic environment, published results of research findings are crucial for the advancement of knowledge. The published research findings are often supported and disputed using the citation of previous studies. There are a number of supporting technologies that are intended to help in procuring needed citations and streamlining them for better research output. The role of the librarian in this endeavor is undisputed. This study shows that there is a need for strengthening the awareness of BMS at the institutional level and also hands-on experience is needed for library professionals to help in the process of research writing and advocate for adopting correct referencing style (citation style) while writing scholarly articles.

Practical implications

The increased use of information and communication technology in the process of scholarly writing, especially in the search and retrieval of relevant articles and the availability of electronic journals and books, have resulted in an increased number of research articles being written by research scholars. The downside to this overflow of scholarly and creative writing is the incorrect way of using referencing style in the dissemination of research and the possibilities of malpractice and plagiarism. This study will help in creating awareness of the utility of citation and BMS in content writing, especially among library and information professionals, as they play an important role in facilitating research.

Social implications

This study will be beneficial for the LIS professionals in understanding the effectiveness of their services when complemented by the use of technology-powered tools. Creating awareness of the use of BMS in content development in scholarly communication promises to create a flawless scholarly output as library professionals will help researchers in guiding research writings with correct referencing and citation.

Originality/value

Use of BMS helps in the development of content in an organized, methodical and scientific way. The role of library and information professionals working with different researchers and scholars in advocating and practicing the use of BMS will go a long way in creating more streamlined content.

Details

Reference Services Review, vol. 42 no. 3
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 10 May 2019

Winnie O’Grady

This paper aims to consider the enabling and coercive features of formal control in non-hierarchical settings and the factors influencing perceptions of controls.

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Abstract

Purpose

This paper aims to consider the enabling and coercive features of formal control in non-hierarchical settings and the factors influencing perceptions of controls.

Design/methodology/approach

This paper is a qualitative case study of a single organization. Data are collected via semi-structured interviews, a range of published materials and a management presentation. Analysis considered the features of coercive and enabling control at the level of individual controls.

Findings

In this highly decentralized organization, internal and global transparency predominate and help managers respond to contingencies in flexible ways. Managers cannot repair certain elements of controls to ensure there is stability in an otherwise flexible system. The existence (absence) of enabling features combined with the type of controls (e.g. action or results controls) lacking enabling features influence managers’ perceptions of control.

Research limitations/implications

Few studies have considered formal controls in non-hierarchical organizations. The findings reveal the importance of minimally coercive control features in creating a stable structure for controlling performance. The findings may not be relevant to other hierarchical organizations.

Originality/value

The study is conducted in a highly decentralized context where managers have extensive autonomy (flexibility). The context allows the role of minimally coercive control features to be explored in an essentially enabling organizational setting.

Details

Qualitative Research in Accounting & Management, vol. 16 no. 2
Type: Research Article
ISSN: 1176-6093

Keywords

Article
Publication date: 15 June 2020

Juan Ferrer and Emiliano Villanueva

The purpose of this paper is to describe, analyze and compare business models (BMs) developed and used by wineries in two very different wine regions, one from the New World of…

Abstract

Purpose

The purpose of this paper is to describe, analyze and compare business models (BMs) developed and used by wineries in two very different wine regions, one from the New World of wine [the USA, Connecticut (CT) and Rhode Island (RI)] and the other from the Old World of wine [Spain, Rias Baixas (RB)].

Design/methodology/approach

A survey was conducted aimed at all the wineries of both regions. The survey describes wineries’ decision-making process regarding their value chain through four variables, namely, supply, product, market and distribution and their perceptions regarding how competitive their business environment is through five variables, namely, barriers of entry, power of suppliers, power of buyers, internal competition and the threat of substitute products. This complimentary analysis (internal and external) approaches a definition of the BMs used in wineries of these two different wine regions.

Findings

The study highlights how BMs evolve and adapt to the competitive environment in which companies find themselves; wineries from CT and RI BMs display behavioral elements of companies that compete in the first stage of the life cycle, however, RB wineries BMs show elements of companies competing in the stage of maturity of the life cycle.

Originality/value

The paper shows empirical evidence of the use of BMs in an agribusiness sector as important as the wine industry. It also describes these distinctive BMs per region and explains how the creation of value occurs and how they adapt to different environmental conditions.

Article
Publication date: 26 November 2021

Jingqin Su, Shuai Zhang and Huanhuan Ma

The purpose of the study is to explore how technological capability and exogenous pressure interactively influence business model (BM) dynamics over time in new technology-based…

Abstract

Purpose

The purpose of the study is to explore how technological capability and exogenous pressure interactively influence business model (BM) dynamics over time in new technology-based ventures.

Design/methodology/approach

The study adopts a longitudinal case study of the BM innovations of a Chinese financial technology venture. The structural approach and temporal bracket are used to analyze and theorize the data.

Findings

The findings indicate that distinct contextual changes impel a firm to refine or abandon existing BMs over time. In different stages, the antecedents interactively influence BM dynamics with three successive patterns, namely pressure dominance, parallel influence and hybrid influence. While both antecedents trigger changes during the initiation and implementation of new BMs, they also serve as the filter and the enabler, respectively, during the ideation and integration of BMs.

Research limitations/implications

The study inductively develops three propositions regarding the relationship between BM dynamics and its antecedents, which is based on the data collected from one single firm. Future research should test the propositions in other domains and take more cross-level antecedents into consideration.

Originality/value

The study contributes to the nascent research stream of BM dynamics by offering in-depth insights into the interaction of internal and external antecedents and by linking the differentiated roles of antecedents to the BM innovation process. The research offers some practical implications for new technology-based ventures seeking to develop BMs in a fast-changing environment.

Details

European Journal of Innovation Management, vol. 26 no. 3
Type: Research Article
ISSN: 1460-1060

Keywords

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