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The entrepreneur is often conceptualised as an individualistic hero (Essers & Benschop, 2007; Gill, 2017). Although this portrayal has been criticised as highly romanticised (Acs & Audretsch, 2003) it is still influential in the contemporary entrepreneurship literature (Down, 2010). Consequently, prevailing social discourses around entrepreneurship may restrict and even prevent an individual to develop their own entrepreneurial identity (Down & Giazitzoglu, 2014; Gill, 2017). In order to explore this issue, this chapter presents insights into the entrepreneurial experience of student entrepreneurs by exploring the role of entrepreneurial and non-entrepreneurial identities in new venture creation. In-depth interviews were carried out with 11 student entrepreneurs who had, individually or in partnership with others, started a venture whilst they were enrolled in higher education courses.

These findings challenge the taken-for-granted assumptions entrenched in the characterisation of the homogenous entrepreneur (Jones, 2014) and suggest that individuals can arrive at entrepreneurship in different ways. In order to demonstrate the diversity of entrepreneurial identities, the chapter highlights those that fit the orthodox depiction of entrepreneurs through vignettes from Nicole and Georgie. This is then contrasted with alternative depictions through vignettes from Joanna, Christa, Darcie and Paige. The experience of the latter demonstrates how entrepreneurial identities are formed through role enactment and socialisation into entrepreneurial communities. The findings propose universities can support student entrepreneurship through both formal and informal activities. The broader conceptions of entrepreneurial identities with respect to the role of universities and enterprise education are considered.

This study examines the impacts of three individual values on the willingness to pay and perceived fairness of use tax on Internet purchases. Analysis of survey data collected from 114 taxpayers reveals that while a strong sense of national identity is significantly correlated with fairness perceptions of use tax, it is not significantly related to perception of willingness to pay use tax. Our findings suggest that taxpayers with a high level of religiosity are more willing to pay use tax, although they do not perceive the use tax to be fair.

This chapter explores connections of the assessment of learning at the programmatic level and the humanitarian mission of higher education. To highlight typical aspects of assessment routines, we examine the experiences and processes of a small department in the college in the United States focusing on two themes: concerns about assessment culture and concerns about assessment data. Assessment of student learning falls under the umbrella of regular faculty work. However, these activities become contradictory if we reflect on assessment as cultural labor discussed through layers of alienation and distribution of labor among part-time, full-time faculty and students. Further, discussing data practices, we question the philosophy of datafication, or tendency to measure any aspect of learning with presumed objectivity, as well other data routines. To address the limitations of assessment from the humanistic point of view we call to develop a dialogue in order to provide opportunities for justice to students, faculty, and data. Such opportunities can emerge from honest discussions of faculty labor in the assessment engagement and reframing assessment as a research process.

German universities (GU) require an active control to ensure fulfillment of the strategic goals and to strengthen their competitiveness against other national and international institutions for higher education. Implementing a performance measurement and management (PMM) is one possible way of achieving this. But, the instrument has not yet arrived in GU. Therefore, this chapter describes the specific requirements for implementation of PMM in a GU.

With the intention to deeply understand processes, structures and decisions, and in order to derive the necessary transformations for PMM in GU as well as to contribute profound recommendation for an appropriate implementation of PMM in GU we investigated a GU using a case study design. Hence, the case university, which illustrates phenomena in real-world context.

The findings of the case study are threefold. First, the traditional categories of PMM are inadequate for GU and have to be adapted to the specific requirements of every university. Second, performance measures differ from those in companies concerning addressees, complexity of data supply, and goal conflicts. Third, the basic principle of controllability is not valid for GU. These differences to PMM systems in business companies have to be considered during implementation of PMM in universities and highlight needfulness of transformations.

The social ritual of apology is highly nuanced in Western cultures. At its profoundest, it represents felt and displayed feelings of remorse for injuring another party and transgressing a central moral code. The felt regret is accompanied by a strong impulse to right the wrongs caused. The absence of such apology is taken as denial or devaluation of the moral worth of the harmed party, hence the restorative significance of a sincere apology. The restoration, however, is likely to be more symbolic than literal for a deep hurt, as the injury itself cannot be reversed. What is restored by the apology is the dignity of the victim; recognition that they should not have been treated in the way they have been. The moral and relational value of such apologies is nicely captured by Kathleen Gill:The apology is not a thing; it is an act that displays a certain set of beliefs, attitudes, etc. experienced by the offender. More importantly, an apology is not a mechanism for offsetting losses. The apology does not compensate for loss; it is instead a way to acknowledge the value of what was lost. ( Gill, 2000, p. 16 )It follows that this kind of apology implicates emotions beyond feelings of remorse and regret. It involves the expression of feelings of empathy and shame, the former placing the perpetrator in the victim's shoes, the latter signaling ownership and responsibility for having crossed a moral line — and wishing to do something about it. Yet what is felt has also to be performed, and convincingly so if the apology is to provide what Goffman terms a “remedial exchange” (Goffman, 1971). Acts of apologizing are in part cultural and in part institutionalized. In the traditional Catholic Church, for example, the apology ritual contains a confession of sins, plus an act of prayer or restoration to the wronged party. It once also involved penances, such as fasts, sexual continence, pilgrimages, or floggings.

A growing body of research finds that gig economy platforms use gamification to enhance managerial control. Focusing on technologically mediated forms of gamification, this literature reveals how platforms mobilize gig workers’ work effort by making the labour process resemble a game. This chapter contends that this tech-centric scholarship fails to fully capture the historical continuities between contemporary and much older occurrences of game-playing at work. Informed by interviews and participatory observations at two food delivery platforms in Amsterdam, I document how these platforms’ piece wage system gives rise to a workplace dynamic in which severely underpaid delivery couriers continuously employ game strategies to maximize their gig income. Reminiscent of observations from the early shop floor ethnographies of the manufacturing industry, I show that the game of gig income maximization operates as an indirect modality of control by (re)aligning the interests of couriers with the interests of capital and by individualizing and depoliticizing couriers’ overall low wage level. I argue that the new, algorithmic technologies expand and intensify the much older forms of gamified control by infusing the organizational activities of shift and task allocation with the logic of the piece wage game and by increasing the possibilities for interaction, direct feedback and immersion. My study contributes to the literature on gamification in the gig economy by interweaving it with the classic observations derived from the manufacturing industry and by developing a conceptualization of gamification in which both capital and labour exercise agency.

Albania's commitment to safeguard and protect Roma minority rights, and integrate this community in society is expressed in its regular broad-based efforts and continuous policy dialogue to adopt its domestic legislation to find durable solutions to expand social coexistence. Its valuable contribution to shape diversity at local and national level combined with the fight against discrimination has fostered the development of national strategies on Roma minority inclusion and encouraged the implementation of various action plans to deconstruct prejudicial structures and stereotypes. Jointly sharing responsibility with various Roma and non-Roma civil society organizations through a cooperation model, the Albanian government has supported socio-economic empowerment of the Roma minority and promoted its equal access to education, health care, housing and employment. In line with the European Union enlargement process, Albania adopted Poznan Declaration setting clear goals to achieve full integration of this community.

Despite various efforts made to reduce the gap between the Roma and the Albanian population, limited progress has been achieved in the social inclusion of the Roma minority. In general, the institutional capacity to coordinate Roma-related policies is weak. Low socio-economic standards of this community including the lack of digital skills to unlock individual opportunities, segregation in schools, low health insurance coverage and poor access to technology hinder the acceleration of its inclusion (European Commission, 2022, pp. 36–37). This chapter will be mainly focused on education of Roma children in Albania highlighting some of the challenges they face and indicating some positive models to address them at local level.