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Open Access
Article
Publication date: 10 July 2020

Ana Roque, José Manuel Moreira, José Dias Figueiredo, Rosana Albuquerque and Helena Gonçalves

The purpose of this paper is to contribute to the relaxion on what can be done to develop ethical cultures that may be less permeable and more resilient to changes in leadership…

10327

Abstract

Purpose

The purpose of this paper is to contribute to the relaxion on what can be done to develop ethical cultures that may be less permeable and more resilient to changes in leadership from an ethical point of view. The influence of leaders on organisational ethics is recognised, and there are even those who consider that it is not possible to maintain an ethical culture when leaders are not engaged. But, if this theory is true, all business ethics programmes that can be created, and the cultures that can gradually be developed in organisations, will always have their existence and robustness suspended at each leadership change. How to maintain an ethical culture beyond leadership?

Design/methodology/approach

As a strategy, we used the case study with a narrative methodology, in which a chief executive officer (CEO) and a chief compliance officer (CCO) narrate in the first person a case of perceived collapse of the ethical culture of a multinational company.

Findings

The findings point to the difficulty in maintaining ethical leadership. Key aspects to protect an organization from leadership changes are as follows: the management of the succession process, the quality of the training on ethics and the mechanisms developed by the organization to foment speak up and take notice of the situations. Moral blindness and the banality of evil that also can be observed in organizations appear as facilitating elements for collapse.

Originality/value

Ethical leadership is generally presented as a necessary condition for an ethical culture. However, leaders often have unethical or ethically neutral leadership. This case helps to understand the difficulties experienced by leaders in adopting ethical leadership and proposes a set of instruments and procedures that, when included in an ethical programme, can protect the company's ethical culture against unethical leaders. Some characteristics of our case study make it particularly relevant: action occurs in a multinational, a context where, by size and complexity, achieving uniformity in culture becomes particularly relevant, and actions happen in the context of a CEO succession process, something that may occur in any company and which is often a trigger for ethical misconducts. Additionally, our case is narrated by a CEO and a CCO, which makes it rare, as it is especially difficult to have access to these executives.

Details

Journal of Global Responsibility, vol. 11 no. 3
Type: Research Article
ISSN: 2041-2568

Keywords

Article
Publication date: 6 September 2018

Veronica Cristina Heras, María Soledad Moscoso Cordero, Anja Wijffels, Alicia Tenze and Diego Esteban Jaramillo Paredes

In other fields, like natural resources, a wide range of participatory methods have been applied, criticized and adapted trough practice. Areas such as anthropology, history or…

Abstract

Purpose

In other fields, like natural resources, a wide range of participatory methods have been applied, criticized and adapted trough practice. Areas such as anthropology, history or architecture have contributed to the identification of heritage values. Semi-structured interviews and cultural mapping are examples of qualitative and participative methods that have been applied already in the conservation field. Nevertheless, no framework exists to assess the effectiveness of such methods and little experience has been built up in actor’s integration within the heritage value identification process. The purpose of this paper is to develop a framework to recognize heritage values incorporating multidisciplinary and multi-actor perspectives.

Design/methodology/approach

The socio-praxis approach, which is the outcome of an articulation of diverse methodologies that aim to support social processes from a bottom-up approach as a tool for decision making and community planning, was implemented in the present research. In this context, it supported the identification of heritage values incorporating multidisciplinary and multi-actor perspectives of two traditional neighborhoods of the city of Cuenca in Ecuador.

Findings

The results show that the identification of heritage values from multidisciplinary and multi-actor perspectives allows a more comprehensive vision of the existing values and the process reveals a greater involvement of the neighbors in heritage issues. The importance of structuring organized group of neighbors and positioning them as living experts has showed the complexity of cultural heritage conservation process but at the same time the significance for heritage management has been demonstrated. Therefore, this experience can be considered as an invaluable tool for heritage sites managers.

Originality/value

Stakeholder involvement in heritage conservation management has been widely discussed on international forums in the ultimate decades. While the importance of actor perceptions and priorities for sustainable heritage conservation is recognized, little has been said about the ways to reveal – non-expert – heritage values in such a way that people get involved in the heritage value assessment. In this perspective, the present research represents an invaluable tool for heritage sites that aim to implement a long-term management plans.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. 9 no. 2
Type: Research Article
ISSN: 2044-1266

Keywords

Article
Publication date: 17 November 2014

Ana Patrícia Duarte, Daniel Roque Gomes and José Gonçalves das Neves

This study aims to examine the influence of different corporate social responsibility (CSR) dimensions on prospective applicants’ responses, namely, organizational attractiveness…

1269

Abstract

Purpose

This study aims to examine the influence of different corporate social responsibility (CSR) dimensions on prospective applicants’ responses, namely, organizational attractiveness and intention to apply for a job vacancy (IAJV).

Design/methodology/approach

Using an experimental 2 × 3 crossed factorial design (n = 195), the level of engagement of a hypothetical company in socially responsible practices (high vs low) was manipulated concerning three dimensions of CSR (employees, community and environment and economic level). Participants were randomly assigned to one of the six conditions and, after reading the corresponding scenario, were asked to evaluate the extent to which the company was considered a good place to work and their IAJV in it.

Findings

The level of engagement in socially responsible practices had a positive effect both on the degree to which participants favorably perceived the organization as a place to work and on their IAJV. Furthermore, the level of engagement in practices toward employees and in the economic domain had a stronger effect on participants’ responses than the engagement in practices that benefit community and environment.

Research limitations/implications

Data were obtained in a laboratory setting, so the generalization of results to actual job search settings must be made with caution.

Practical implications

CSR can be a source of competitive advantage in the recruitment of new employees. Because not all CSR dimensions have the same effect on applicants’ responses, companies should take into account the CSR dimensions in which they are engaged and communicate them to the public.

Originality/value

As far as we know, this is the first study to examine the impact of different CSR dimensions both on organizational attractiveness and IAJV.

Details

Management Research: The Journal of the Iberoamerican Academy of Management, vol. 12 no. 3
Type: Research Article
ISSN: 1536-5433

Keywords

Article
Publication date: 10 January 2018

Fausto Cardoso, Maria Cecilia Achig-Balarezo and Gabriela Barsallo

The purpose of this paper is to present tools to support the preventive conservation of heritage buildings as part of the results of the vlirCPM research project. The tools…

Abstract

Purpose

The purpose of this paper is to present tools to support the preventive conservation of heritage buildings as part of the results of the vlirCPM research project. The tools presented are inventory systems, damage registration system, monitoring and control system, which include preventive conservation manuals and maintenance booklets.

Design/methodology/approach

The methodology proposes the design of tools that support the preventive conservation of heritage buildings, which have been designed, tested and applied in the south of Ecuador through the use of maintenance campaigns in rural and urban areas.

Findings

The project developed and tested some important analysis methodologies that are now part of the research and documentation activities of the monuments of Cuenca, which have been addressed in this paper, such as the damage registration system of heritage buildings (SISREDA), the monitoring and control system, the preventive conservation manuals, the maintenance booklets and its application in the maintenance campaigns.

Originality/value

The city of Cuenca, recognized as Cultural Heritage of Humanity (UNESCO, 1999), has a wealth of heritage buildings which are susceptible to several threats that cause its deterioration. The vlirCPM (World Heritage City) research project of the faculty of architecture of the University of Cuenca has contributed to the development of tools to improve the management of world heritage sites in southern Ecuador. These tools are the result of ten years of research.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. 8 no. 2
Type: Research Article
ISSN: 2044-1266

Keywords

Book part
Publication date: 6 September 2019

Abstract

Details

Experiencing Persian Heritage
Type: Book
ISBN: 978-1-78754-813-8

Content available
Book part
Publication date: 4 December 2018

Abstract

Details

The Branding of Tourist Destinations: Theoretical and Empirical Insights
Type: Book
ISBN: 978-1-78769-373-9

Book part
Publication date: 10 March 2010

Ana Cristina Maldonado

The Revolution is 50, Raúl has succeeded Fidel, and many dissidents who participated in the 2002 Varela Project initiative are in jail. What hope for “cambio” (change) in Cuba…

Abstract

The Revolution is 50, Raúl has succeeded Fidel, and many dissidents who participated in the 2002 Varela Project initiative are in jail. What hope for “cambio” (change) in Cuba? Legal dissent – constitutional proposals, a legislative agenda, and grassroots civil rights organizing – may be the key. The Movimiento Cristiano Liberación (MCL), led by the Nobel Peace Prize-nominated Oswaldo Payá, presents the strongest challenge to the power of Cuba's 50-year-old Revolutionary government. This dissident group is at the heart of the development of the 2002 Varela Project and forms the core of the leaders arrested in the 2003 Cuban Spring crackdown. This paper traces the history of MCL's “legal dissent” strategy, from the evolution of the Varela Project to their development of an entire legislative agenda, crafted with nation-wide grassroots participation over the last six years since the crackdown. Using data from international NGO surveys conducted within Cuba, we analyze the strengths and weaknesses of the MCL's proposal vis-à-vis the political and economic concerns and interests of the broader population. Cuba's government seeks to consolidate its rule through its institutions, specifically, through the Cuban Communist Party. It remains to be seen whether the MCL's legal dissent strategy can successfully mobilize a broad segment of the Cuban population, and channel the political aspirations of reformers whose interests are not served under one-party rule.

Details

Research in Social Movements, Conflicts and Change
Type: Book
ISBN: 978-0-85724-036-1

Abstract

Details

Experiencing Persian Heritage
Type: Book
ISBN: 978-1-78754-813-8

Article
Publication date: 28 September 2022

Shruti Gulati

This study aims to explore when and for what purpose is social media used by tourists in their decision-making; and to further interpret the nature of such usage.

Abstract

Purpose

This study aims to explore when and for what purpose is social media used by tourists in their decision-making; and to further interpret the nature of such usage.

Design/methodology/approach

An online questionnaire was administered to 530 Indians who qualified as recent tourists and social media users. Partial least square structural equation modeling (PLS-SEM) is used to analyse hypothesised relationships; the results helped us to unveil the tourist social media cycle which is a conceptual model of the results obtained.

Findings

PLS-SEM results indicate that social media is predominantly used in the pre-travel stage for evaluation purposes, during travel stage for purchase purposes and post-travel stage for post-purchase behaviour. Also, it is noted that social media use by a tourist is an ongoing process, and thus, a conceptual model in the form of tourist social media cycle is unveiled.

Practical implications

This study reveals the unique behaviour of Indian tourists with respect to using social media for travel decision-making, which establishes a different perspective of understanding and further strategizing social media’s use in tourism for a developing nation. Also, the tourist social media cycle stresses on the importance of social media as a digital repository where continuously the user-generated content is used by self (existing) or “others” (potential tourists).

Originality/value

To the best of the author’s knowledge, this is the first study that addresses the population and knowledge gap of understanding social media–based tourist behaviour providing a perspective of a developing nation, specifically India. Further, it unveils the nature of social media use by tourist in the form of a first ever tourist social media cycle.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Abstract

Details

The Emergence of Modern Hospital Management and Organisation in the World 1880s–1930s
Type: Book
ISBN: 978-1-78769-989-2

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