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The purpose of this paper is to further the understanding of how the transfer and adoption of headquarters (HQ)-mandated work practices are shaped by ongoing struggles among the multiple actors of a subsidiary. This paper suggests an alternative perspective for theorizing and researching the management practices and structures that emerge in the face of HQ demands for divergent practice change in subsidiaries, namely, a theory of practice approach.

The paper reports the findings of an ethnographic field study in a UK subsidiary of a multinational corporation based in Denmark.

The study provides a relevant contribution by demonstrating how the degree of adoption of alternative, HQ-mandated work systems undergoes dramatic changes over time due to socially dynamic negotiations and struggles between interest groups in a subsidiary.

A practice theoretical approach unveils the underlying social micro-dynamics that shape the degree to which employees in subsidiaries “internalize”, actively sustain or disrupt divergent practices representing a given contextual rationale.

The practice perspective provides a way for understanding how the practices and rationales that emerge locally in response to HQ-demands are under ongoing (re)reconstruction. It responds to calls for research on why and how contextual rationales, institutional or cultural features, actively are made salient, polarized or convergent, in conflictual practice transfer processes due to local contingencies.

This chapter examines the interaction between formal and informal organisation of work in a deep-level mining workplace. In response to organisational constraints, underground mining teams make a plan (planisa) to offset production bottlenecks which affected the daily running of the production process at the rock-face down the mine. They ‘get on and get by’ inside the pit to cope with organisational dysfunctions and management inefficiencies. The chapter highlights the limits of formalised work methods and the significance of the frontline miners’ informal work practice of making a plan (planisa) as an existing and alternative working practice that shapes their subjective orientation, agency and resilience to deep-level mining work processes and managerial initiatives. While the informal work practice of planisa has pros and cons, any managerial strategy designed to improve organisational productivity, safety and teamwork must recognise and systematically articulate the frontline miners’ work culture of planisa. This is especially important if we are to fully understand the limits of contemporary organisational strategies and workers’ orientations towards modernised work processes and managerial practices.

Purpose – In this chapter, we explore how normalization of exclusionary practices and of privilege for seemingly same professionals and disadvantage for seemingly different professionals in academic healthcare organizations can be challenged via meaningful culturalization in the interference zone between system and life world, subsequently developing space for belonging and difference.

Methodology – This nested case study focusses on professionals’ narratives from one specific setting (team) within the broader research and research field of the Dutch academic hospital (Abma & Stake, 2014). We followed a responsive design, conducting interviews with cultural minority and majority professionals and recording participant observations.

Findings – In the Netherlands, the instrumental, system-inspired business model of diversity is reflected in two discourses in academic hospitals: first, an ideology of equality as sameness, and second, professionalism as neutral, rational, impersonal and decontextual. Due to these discourses, cultural minority professionals can be identified as ‘different’ and evaluated as less professional than cultural majority, or seemingly ‘same’, professionals. Furthermore, life world values of trust and connectedness, and professionals’ emotions and social contexts are devalued, and professionals’ desire to belong comes under pressure.

Value – Diversity management from a system-based logic can never be successful. Instead, system norms of productivity and efficiency need to be reconnected to life world values of connectivity, personal recognition, embodied knowledge and taking time to reflect. Working towards alternative safe spaces that generate transformative meaningful culturalization and may enable structural inclusion of minority professionals further entails critical reflexivity on power dynamics and sameness–difference hierarchy in the academic hospital.

This paper aims to examine the interaction between formal and informal organisation of work inside the pit, with reference to the informal working or coping strategy of “making a plan” (planisa).

The research for this paper was ethnographic in nature and the participant observation was the main research technique used in the field.

The underground gold miners make a plan or engage in planisa to offset the production bottlenecks which affected their capacity to achieve their production targets and increase their bonus earnings. They “get on and get by” underground in order to cope with organisational constraints and management inefficiencies.

The paper highlights the limits of formal organisation of work and the significance of gold miners’ informal work strategy of making a plan (planisa) as an existing and alternative working practice that shapes their subjective orientation, agency and resilience to work structures and managerial strategies. Any strategy designed to improve the health, safety and productivity of underground miners must recognise, elaborate and systematically articulate the workplace culture of planisa as an existing work practice in the day‐to‐day running of the production process down the mine.

Past research on collectivist-democratic organizations has attributed their distinctiveness to their socio-political goals and democratic decision-making and largely ignored their work processes. This ethnographic study examines how such organizations resist alienating forms of work even in the face of direct competition with for-profit companies. It focuses on Scopix, a French cooperative sheet-metal factory where the first author spent one year as a shop-floor worker. Cooperators there developed various practices to retain an emancipatory dimension to their work, regularly putting forward “craft ethics” as a counterweight to the sheet-metal industry’s drive to rationalize work processes. Drawing on the sociology of worth, the authors analyze how these practices emerged from the arrangements that workers made between the industrial world on the one side and the domestic and inspired worlds on the other. This study contributes to the literature into two main ways. First, the authors refine the sociology-of-worth framework by conceptualizing the emancipatory dimension of work as the result of ad hoc arrangements between different worlds. Second, the authors highlight the need for the literature on collectivist-democratic organizations to increase its focus on work, introducing the concept of work degeneration as a step in that direction.

This paper explores economic moralities in self-organised alternative economies and argues that the diverse economies approach is particularly useful in elaborating the self-understandings of such economic communities. The analysis focuses on two types of alternative economies in Finland: ridesharing and timebanking.

Through qualitative data, the paper looks into moments of negotiation where economic moralities of self-organised alternative economies are explicitly debated. The main research data consists of social media conversations, supplemented by a member survey for the participants of the studied timebank. The data are analysed through theory-guided qualitative content analysis.

The analysis shows that the moments of negotiation within alternative economies should not be understood as simple collisions of mutually exclusive ideas, but rather as complex processes of balancing between overlapping and partly incommensurable economic moralities. While self-organised alternative economies might appear as functionally uniform at the level of their everyday operations, they still provide considerable leeway for different conceptions of the underlying normative commitments.

To date, there is little qualitative research on how the participants of self-organised alternative economies reflect the purpose and ethics of these practices. This study contributes to the body of diverse economies research by analysing novel case studies in the Finnish context. Through empirical analysis, this paper also provides a theoretical framework of how the different economic moralities in self-organised alternative economies can be mapped.

Based on an institutional perspective, this study explores the role of management accounting (MA) in promoting or impeding changes in the employees' conceptions of shopfloor worker responsibility in a company trying to implement a continuous improvement (CI) working practice.

An ethnographically inspired research method is needed where weekly CI meetings in two workgroups were observed over a period of eight months and in‐depth interviews with managers and operators were conducted regularly.

The study reveals that active and skilful exploiters of inconsistencies within social arrangements may use MA as one important way of transforming a traditional vertical view of worker responsibility into a more horizontally‐oriented view by: creating collective reflection and reasoned analysis of the limits of the present order, and visualising and justifying an alternative model(s) of social behaviour. However, the study also shows that MA may contribute to the reinforcement of a vertical view by the use of group‐level measures strictly as a one‐way performance monitoring device.

The study highlights that “contradictions” between social orders may not only nurture institutional stability, but may also be a necessary (although not sufficient) condition for institutional change.

The purpose of this paper is to provide a clear view of current dynamics and research diversification of extant literature in the field of work-life balance (WLB). This paper provides a systematic and critical analysis of WLB literature using bibliometric analysis.

Scopus database has been used for carrying out this review that is based on 945 research papers published from 1998 to 2020. The prominence of the research is assessed by studying the publication trend, sample statistics, theoretical foundation, the highly cited research articles and journals, most commonly used keywords, research themes of top four recognized clusters, sub-themes within each cluster and thematic overview of WLB corpus formed on the premise of bibliographic coupling. Additionally, content analysis of recently published papers revealed emerging research patterns and potential gaps.

Major findings indicate that the research area consists of four established and emerging research themes based on clusters formed as (1) flexible work arrangements, (2) gender differences in WLB, (3) work–life interface and its related concepts, and (4) WLB policies and practices. Emerging themes identified through content analysis of recent articles include gender discrepancy, the impact of different forms of contextual (situational) factors and organizational culture.

This research paper is the first of its kind on the subject of WLB as it provides multifariousness of study fields within the WLB corpus by using varied bibliographic mapping approaches. It also suggests viable avenues for future research.

The purpose of this paper is to explore the process benefits and findings of a functional benchmarking exercise. It explores the issues surrounding the potential introduction of a direct employee car parking financial incentive or disincentive measure at an airport, drawing on best practice from specific non‐airport organisations.

A case study approach is taken in which three different organisations are considered from a functional benchmarking perspective.

There are direct findings in terms of how to develop employee parking strategies/policies.

This paper adds to the practical literature on functional benchmarking by presenting evidence from a benchmarking exercise of three case study organisations.

There are practical findings in terms of the potential benefits and limitations from a functional benchmarking exercise. There are also practical recommendations in terms of organisations seeking to develop and implement staff car parking strategies.

The paper provides an illustration of functional benchmarking in practice.