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Decision making in logistics is an increasingly complex task for organizations as these involve decisions at strategic, tactical and operational levels coupled with the triple-bottom line of sustainability. Decision support systems (DSS) played a vital role in arguably solving the challenges associated with decision making in sustainable logistics. The purpose of this paper is to explore the current state of the research in the domain of DSS for logistics while considering sustainability aspects.

A systematic review approach using a set of relevant keywords with several exclusion criteria was adopted to identify literature related to DSS for sustainable logistics. A total of 40 papers were found from 1994 to 2015, which were then analyzed along the dimensions of publishing trend, geographic distribution and collaboration, the most influential journals, affiliations and authors as well as the key themes of identified literature. The analysis was conducted by means of bibliometric and text mapping tools, namely BibExcel, gpsvisualizer and VOSviewer.

The bibliometric analysis showed that DSS for sustainable logistics is an emerging field; however, it is still evolving but at a slower pace. Furthermore, most of the contributing affiliations belong to the USA and the UK. The text mining and keyword analysis revealed key themes of identified papers. The inherent key themes were decision models and frameworks to address sustainable logistics issues covering transport, distribution and third-party logistics. The most prominent sustainable logistics issue was carbon footprinting. Social impact has been given less attention in comparison to economic and environmental aspects. The literature has adequate room for proposing more effective solutions by considering various types of multi-criteria decision analysis methods and DSS configurations while simultaneously considering economic, environmental and social aspects of sustainable logistics. Moreover, the field has potential to include logistics from wide application areas including freight transport through road, rail, sea, air as well as inter-modal transport, port operations, material handling and warehousing.

To the best of the authors’ knowledge, this is the first systematic review of DSS for sustainable logistics using bibliometric and text analysis. The key themes and research gaps identified in this paper will provide a reference point that will encourage and guide interested researchers for future study, thus aiding both theoretical and practical advancements in this discipline.

This article presents an empirically induced “high-performance” “human resources (HR) bundle”, comprising six HR practices, for supporting lean service operations.

This was a multiple case study. A qualitative data set, including transcripts from 27 semistructured in-depth interviews with lean practitioners from across five service organizations that have adopted lean practices, was thematically analyzed to establish key HR practices on the road to lean maturity.

A “high-performance” HR bundle of three work practices and three employment practices emerged from the analysis. These practices typically mature implicitly rather than systematically to support organizations in successfully implementing lean service operations by resourcing the most suitable people for carefully defined roles, providing workers with extensive lean training opportunities, appraising workers' performances such that lean behaviours are recognized and rewarded and encouraging a participative teamworking culture.

This article uses cross-sectional data from five case studies to induce a “high-performance” “HR bundle” theoretical model and process. A larger number of case studies and/or longitudinal data would add credence.

Lean service managers should regard HR practices as integral to the lean maturation process and might usefully conceive of them as processes allowing for greater management control to achieve incremental improvements to lean service provision.

The article provides deeper understanding of the importance of HR practice for lean service organizations and offers practical suggestions for managing HR practices in this context.

The purpose of this paper is to propose a sustainable dashboard for evaluating the sustainable performance of urban delivery systems from the perspective of operational logistics managers, one of the categories of stakeholders given less consideration by public authorities in their quest for consensus.

First, a synthesis of the main works on the subject is proposed to provide a common grid of economic, environmental and social/societal indicators for sustainable supply chain management (SSCM), after which the method for defining the dashboard is presented. This method is derived from a collaborative decision-support approach and applied to a panel of operational logistics managers. Using a co-constructive method, a group of experts is consulted first separately, then by small groups and then a group restitution and consensus search process is made to find an agreed-upon set of indicators.

The results show a difference between the indicators chosen in the individual phase and those defined in small groups. They also show a gap between classical expert-obtained indicators (mainly made by one or a small group of non-operational experts) and the proposed dashboard, made by and for operational managers.

The originality of the paper is that it addresses two issues (urban logistics evaluation and consensus search) by using methods of natural and active pedagogy and shows by an experimental method the interests and opportunities of collaboration in defining sets of indicators for urban logistics evaluation.

The purpose of this paper is to study the potential for improving sustainability performance in food supply networks by implementing collaborative distribution. Food supply chains generate a significant portion of CO₂ emissions, because of the large volume of food transportation and the large number and frequency of trips made to deliver food products to retail stores, making it available to the customers. Collaboration of partners in food supply chains will lead to reducing CO₂ emissions.

Such collaboration could be in the form of sharing trucks by retailers, to increase the fill rate of the vehicles and to reduce their empty running. A case study of the logistics network of a British company, distributing fruits and vegetables, is carried out. The company sends the products from a distribution centre to 27 retailers’ warehouses of 3 different companies in the UK. A simulation study is carried out to measure the reduced traveled distance for delivery of the products and the reduced amount of CO₂ emissions across two different scenarios, as a result of implementing collaborative distribution.

With this approach, the total CO₂ emissions are able to be reduced by at least 26 per cent.

The theoretical contribution of the paper is important both for showing the role of simulation and collaborative distribution for developing the green supply chain solutions management and their indicating to the applications to logistics and product delivery.

This purpose of this paper is concerned with the issue of designing and operating a sustainable waste management system, in rapidly growing urban areas. Some existing models for waste management and the extent to which they could be applied in a specific environment – Cairo for example – are discussed. An integrated framework which can serve as a basis for the development of a sustainable waste management system is proposed. Sustainability of the system, opportunities and challenges, material re-use and recycling, composting, incineration and energy production and land-filling are examined. Relevant waste management and cost sub-models inherent to the system are discussed. In addition, some other environmental and social aspects are also debated. The main focus of this paper is to provide some insights into the design of a more effective and integrated sustainable waste management system applicable for developing economies.

An in-depth analysis is carried out for the existing models and approaches for waste management. This has led to the development of a framework which can be implemented.

A comprehensive conceptual framework for a waste management system is developed. The major inputs and expected outputs are clearly identified.

A comprehensive and complete system for waste management is proposed. This system can be operationalized and implemented with a view of sustainability.

This paper aims to address the different aspects of end-of-life (EOL) aircraft problems and their effects on original manufacturer’s supply chain. Aircraft manufacturers, in the greener aviation context, need to care about the footprint of planes at the EOL. Considering the challenges in EOL aircraft recovery, the reverse logistics and green supply chain solutions in the other industrial sections cannot be applied in the aerospace industry. A conceptual framework with four elements, supply chain competency, governance policy, relationship in supply chain and aerospace industry context, provides a basis for assessing the opportunities and challenges of the green supply chain in this industry.

The basic research method utilized in this paper is the literature review. The literature review is a research methodology that includes examining books, journals, conference proceedings and dissertations for available information on the area of research. The research area regarding EOL aircraft is new. A substantial amount of literature exists in the field of end-of-life vehicle, but the main content of literature about the aircraft recycling can be obtained via relatively few literature, technical reports, news and industrial experts’ opinions. The literature is complete in some respects while inadequate in others. A considerable amount of information has been gathered through graduate student projects. The other information has been collected via contacts with professionals involved in an EOL aircraft recycling project. The basis for this methodological framework comes from a research process proposed by Mayring (2010) that emphasizes on four steps: material collection, descriptive analysis, category section and material evaluation.

This paper addresses the opportunities and challenges of applying a green supply chain for aircraft manufacturers and analyzes the different aspects of aircraft at the EOL in the context of green supply chain.

This study enriches the literature by identifying EOL aircraft value chain analysis in the sustainable development context. It provides an introduction to a fresh research theme and sheds some light on green supply challenges in the aerospace industry.

The proposed conceptual framework in this paper helps practitioners to realize the opportunities and challenges of aircraft manufacturers in applying long-term strategies with respect to EOL aircrafts. The proposed framework helps manufacturers to evaluate different perspectives of the EOL aircraft problem. Moreover, the current contribution of aircraft manufacturers into EOL projects is not in a systematic structure and performed through several managerial and professional meetings. The proposed framework in this study is a valuable tool to evaluate the different opportunities and challenges in an organized way.

This work provides a valuable framework for future research related to green supply chains in the aerospace context. It also aids practitioners to realize the EOL aircraft problem in the context of the green supply chain, considering the opportunities and challenges.

Finance.

This case can be taught in the Finance area as a part of the course on “Valuation” in a postgraduate program. MBA/EMBA/MBF.

Himachal Futuristic Communications Ltd. (HFCL) discontinued all of its old products and entered into manufacturing of telecom products for mobile telephony and turnkey projects. This complete change in product line was like a re-birth for the company. HFCL grew tremendously between FY 2012 and FY 2015. Its sales grew from Rs 2,638m in FY 2012 to Rs 26,129m in FY 2015, an increase of 114 per cent CAGR (compound annual growth rate). HFCL stock price increased from Rs 11.75 in March 2012 to Rs 19.90 in September 2014 because of this tremendous growth. The stock price came down to Rs 13.35 in March 2015, as the market was sceptical about HFCL sustaining this growth. In March 2015, Choudhary, an equity analyst, was wondering how to value this high growth company. If somehow he could ascertain the intrinsic value of the stock properly, he would be able to appropriately advise his clients about the HFCL stock.

The case learning objectives are as follows: to scan the competitive landscape of telecom equipment manufacturing industry and gauge the competitive advantages enjoyed by HFCL; to size the potential market of the industry and predict the level of sustained profitability for HFCL; to develop multiple scenarios based on key drivers and compile projected financial statements for each scenario; and to value the company using the scenario-based discounted cash flow technique by assigning probabilistic weights to each scenario.

Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

CSS 1: Accounting and finance.

The current work aims to understand the consumers’ adoption of electric vehicles (two-wheelers) from their value perspective by utilizing the value-based adoption model.

The study considered data from 302 potential electric two-wheeler customers and tested the hypotheses using structural equation modeling.

The outcomes showed that perceived economic benefits, social image, enjoyable acceleration and enhanced fun and perceived environment (positively) and perceived physical safety risk, perceived cost of ownership and range and charging risk (negatively) influenced the customers’ perceived value linked with electric two-wheeler (ETW) adoption. Only low engine noise emission and infrastructure issues did not affect perceived value.

Most of the respondents considered in the study were less than 35 years old. Hence, the model can be tested for other age groups.

The study’s outcomes will help ETW marketers, manufacturing companies and governments (state and central) to provide a more convenient environment for electric two-wheelers' adoption and help them curate appropriate strategies.

The current work offers a better understanding of potential customers' ETW adoption by employing a value-based trade-off.

Women's empowerment is a crucial gender issue and more so in developing countries. Women's empowerment has far-reaching consequences at individual, household, societal and global levels. In this study, the authors focus on the effect of their childhood and pre-marriage conditions on the present level of empowerment in the rural setting in the southern part of India controlling for relevant variables.

This study is based on the primary data collected from 700 women in southern India's villages. The authors used chi-square to understand the bivariate association between the level of women's empowerment and their socio-economic characteristics including their pre-marriage conditions. Further, multiple regression was used to find out the association between her pre-marriage characteristics and empowerment.

The study finds a positive association between mothers' education on their daughters' empowerment. Freedom of movement during childhood also had a positive relationship with the current level of empowerment. The study finds a positive effect of self-esteem and self-efficacy on women's empowerment. The authors also found that property in their names and knowledge about their legal rights were associated with higher empowerment. Other important indicators related to higher women's empowerment are household assets and their employment.

To the best of the authors' knowledge, this study is a unique attempt to study the effect of conditions before marriage on women's empowerment, especially in the Indian context. The study looks into the relationship between childhood conditions of women in a rural set up including their parents' education and jobs, discrimination faced and upbringing conditions and their current level of empowerment.

The peer review history for this article is available at: https://publons.com/publon/10.1108/IJSE-05-2022-0329