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Knowledge management has recently received considerable attention in the Web‐based business community. This paper discusses the key concepts of human‐computer interaction in knowledge development, and identifies new challenges of knowledge management for Web‐based business. Based on theories of knowledge representations and semantic networks, this paper proposes a structure of knowledge maps for knowledge management in the Web‐based business environment. An example of knowledge maps for online auctions is used to illustrate the application of the proposed structure of knowledge maps.

The purpose of this paper is to establish common metrics for web-based mapping applications to facilitate user decision making and enhance information providers’ product design.

The metrics were developed from a combination of literature review and case studies. From the literature review, the authors identified three major areas of assessment for web-based mapping applications. The authors then studied six online applications to refine the metrics.

The results suggest that web-based mapping applications can be evaluated from three major aspects: data content, geographic information systems (GIS) functionality and usability. The authors have developed detailed measures for each factor through the evaluation of the six applications.

The metrics developed from this study could be used as a standard for online spatial information users to choose appropriate products according to their needs. It can also provide valuable information for data providers to improve their products.

To the best of the authors’ knowledge, this is the first study that has systematically examined web-based mapping applications in academic libraries. Results from this study could be a valuable tool for librarians as well as general information users without background of GIS and usability to evaluate online mapping resources.

Geotechnologies have a long tradition in several areas of society and research. The recent development of the ‘Internet of Everything’ (IoE) and Geographic Information Systems (GIS) technologies opened several doors to the contribution of tourism. Emergent technologies contributions to tourism and planning such as web mapping, augmented reality (AR), crowdsourcing and crowdsensing are relatively recent, and there is a lack of research around their potential for Creative Tourism enhancement. For example, combining web mapping with AR or storytelling can be an excellent contribution to operators, planners and tourists. For research purposes, new opportunities are open, particularly by integrating community-shared data. It is well known for the popularity of social networks, the exponential growth of photo sharing, but few studies have been implemented to understand their contribution to research. This chapter focuses on emerging geotechnologies concerning cultural mapping, Creative Tourism and sustainability. Since it is a new growing niche, more research is needed to develop and understand the potential of new approaches. Besides traditional techniques such as quantitative (e.g. surveys) and qualitative ones (e.g. interviews, focus groups and world café), it revises the role of geotechnologies on Creative Tourism development and growing activities. Results from case studies from Europe are analysed.

The purpose of this paper is to test if and how interactive thematic maps can encourage the formation of tourists' perceptual maps of attractions in a destination.

Data were derived from 365 online trip planners generated by users of the Amish Country web site from 1 August 2007 to 31 July 2008. Given the nature of the data set, network analysis techniques were used to analyze the data.

Network analysis findings demonstrate that the things to do (TTD) included in the interactive Heritage Trail map were more frequently bundled together in the saved trip plans than TTDs included in other sections of the web site. Further analysis suggests that some additional non‐Heritage TTDs could be included in the Heritage Trail map due to their perceptual proximity.

The findings provide evidence that interactive maps on web sites can play an important role in tourists' planning behavior, which has significant implications for online tourism marketing. The findings also provide insights as to how online behavioral data can be used to derive marketing intelligence.

This study contributes to the theoretical development of the role of interactive maps in travel planning and also illustrates the usefulness of network analysis for investigating tourism‐related issues.

Provides brief overviews of new interactive tools and indicators surrounding content analysis on the web, focusing on those windows and tools that are publicly accessible on the web. Contends emerging Internet indicators need to be further analysed if they are to be applied usefully in assisting the building of strategies. Finishes with a Table showing the structure of different domains mapped by AltaVista.

Advances in geospatial technology, web map interfaces, and other Web 2.0 tools provide new opportunities for educators to engage students in critical thinking, problem-solving, and collaborative skills. Although little attention has been given to learning from maps in higher education, knowledge of space is critical to attitudes and decision making as global citizens. Additionally, the ability to easily create multimedia maps offers new educational affordances for students at a distance and has the potential to link geographic and cultural understanding within the context of a variety of disciplines. We discuss the development of a mapping and blogging interactive learning environment, MapBlog, as a visual platform for representing information spatially. In this chapter, the MapBlog will be discussed as an interactive learning environment and as a visual platform for representing information spatially. We present and discuss four MapBlog categories: external content, student-created content, static content, and thematic.

Although acknowledged as a principal dimension in the context of text mining, time has yet to be formally incorporated into the process of visually representing the relationships between keywords in a knowledge domain. This paper aims to develop and validate the feasibility of adding temporal knowledge to a concept map via pair-wise temporal analysis (PTA).

The paper presents a temporal trend detection algorithm – vector space model – designed to use objective quantitative pair-wise temporal operators to automatically detect co-occurring hot concepts. This PTA approach is demonstrated and validated without loss of generality for a spectrum of information technologies.

The rigorous validation study shows that the resulting temporal assessments are highly correlated with subjective assessments of experts (n = 136), exhibiting substantial reliability-of-agreement measures and average predictive validity above 85 per cent.

Using massive amounts of textual documents available on the Web to first generate a concept map and then add temporal knowledge, the contribution of this work is emphasized and magnified against the current growing attention to big data analytics.

This paper proposes a novel knowledge discovery method to improve a text-based concept map (i.e. semantic graph) via detection and representation of temporal relationships. The originality and value of the proposed method is highlighted in comparison to other knowledge discovery methods.

The paper aims to describe a proof of concept web application designed to allow users to search for library materials with geographic subject headings using Google Maps as the primary interface for navigation. The purpose of the paper is to describe the development of an innovative tool that one library has created to provide users with a new way to access bibliographic records.

The approach taken is descriptive, with the development process for the proof of concept laid out in detail and placed it within the broader contexts of web application development at the host library and the emergence of Web 2.0 tools.

The paper shows that unique and valuable new methods of accessing bibliographic data can be created through the use of application programming interfaces (APIs), one of the more powerful tools available to web application developers today.

Challenges of working with geographic information in subject headings of bibliographic records are discussed, and potential methods for dealing with these challenges are described.

The paper shows that it is possible to use APIs provided by large internet entities such as Google to create map based navigational tools for accessing bibliographic information. It also shows the value of allowing library systems staff to explore new technologies.

Applications offered to end‐users as value‐added services play a vital role in the success of Internet telephony service providers. Today’s standard frameworks for developing them have several shortcomings that motivate the need for novel frameworks. Web services are an emerging paradigm for program‐to‐program interactions over the Internet. This paradigm is a prime candidate for application development in Internet Telephony because it may aid in addressing the drawbacks of today’s standard frameworks. This paper presents a case study that gives insights in the suitability of Web services as a standard framework for the development of conferencing applications in Internet Telephony. The case study includes the definition and the implementation of a novel Web service for conferencing, the implementation of the conference server in a SIP environment, the development of several conferencing applications (including a game), and performance evaluation. Based on this case study, we conclude that Web services are very promising for conferencing application development in Internet Telephony, especially as the performance can be significantly improved with the emerging techniques that are briefly discussed in the paper.

The value of allowing children to experience frequently the sheer pleasure of good children's literature has long been acknowledged. For at least the past twenty‐five years, educational researchers and faculty members in schools of education and library science have advocated the use of children's literature in the elementary school curriculum.