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1 – 10 of 103Tal Berman, Daniel Schallmo and Sascha Kraus
To augment sales revenue, B2B digital start-ups aim to create and sustain commercial relationships with industry incumbents. However, since these incumbents have traditionally…
Abstract
Purpose
To augment sales revenue, B2B digital start-ups aim to create and sustain commercial relationships with industry incumbents. However, since these incumbents have traditionally struggled with implementing disruptive digital artifacts, most studies have almost exclusively concentrated on their challenges, leaving the digital start-ups' side underexplored. Therefore, this study seeks to understand how digital start-ups navigate digital implementation (DI) hardships to ultimately achieve digital entrepreneurship success.
Design/methodology/approach
An abductive explanatory multi-case study of four industries that pose a variety of implementation challenges for B2B digital start-ups (agriculture, insurance, real estate and construction, and healthcare) was conducted using data collected from 40 interviews with Israeli experts and relevant digital data observations.
Findings
This study articulates two main observations. (1) Throughout their journeys, digital start-ups have utilized newly created and/or refined dynamic capabilities (DC) to successfully implement their digital artifacts. Simultaneously, successful DI has enabled digital start-ups to create new DC or sustain and evolve current DC. (2) We provide empirical evidence outlining how digital start-ups using continuous learning have combined causation and effectuation logic throughout their DI journeys.
Originality/value
This study answers a call to explore more explicit digital-related drivers (i.e. DI) for digital entrepreneurship success by studying a highly-ranked country on the Global Entrepreneurship Index (GEI) to achieve this. Moreover, it illustrates how digital start-ups evolve throughout their commercial relationships with industry incumbents, thereby enabling an effective approach for successful DI. Such an approach can be considered very valuable for both practitioners and policymakers. Consequently, it advances digital entrepreneurship as an independent research topic.
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Usman Farooq, Khuram Shahzad, ZhenZhong Guan and Abdul Rauf
This study aims to identify the essential elements impacting the adoption of blockchain technology (BCT) in supply chain management (SCM) by integrating the technology acceptance…
Abstract
Purpose
This study aims to identify the essential elements impacting the adoption of blockchain technology (BCT) in supply chain management (SCM) by integrating the technology acceptance and information system success (ISS) models.
Design/methodology/approach
Questionnaire-based data was collected from 236 supply chain professionals from Beijing. The proposed research framework was evaluated using structural equation modeling (SEM) by using SPSS 23 and AMOS 24 software.
Findings
The empirical findings specify the positive influence of total quality on perceived usefulness and compatibility. Further, perceived ease of use positively influences perceived usefulness, compatibility and behavioral intention. Moreover, perceived usefulness positively impacts compatibility and behavioral intention. Compatibility positively influences behavioral intention. Finally, technology trust was found to be a significant moderator between perceived usefulness and behavioral intention and between perceived ease of use and adoption intention to use BCT in SCM.
Originality/value
This study empirically develops the second-order construct of total quality, representing the ISS model. Furthermore, this study established how the ISS and technology acceptance models influence behavioral intention through compatibility. Finally, this study confirmed the moderating role of technology trust among perceived ease of use, perceived usefulness and behavioral intention.
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Jitender Kumar, Manju Rani, Garima Rani and Vinki Rani
ChatGPT is an advanced artificial intelligence (AI) form that can generate human-like text based on large amounts of data. This paper aims to empirically examine the ChatGPT…
Abstract
Purpose
ChatGPT is an advanced artificial intelligence (AI) form that can generate human-like text based on large amounts of data. This paper aims to empirically examine the ChatGPT adoption level among Indian individuals by considering the key factors in determining individuals’ attitudes and intentions toward newly emerged AI tools.
Design/methodology/approach
This paper used “partial least square structural equation modeling” (PLS-SEM) to investigate the relation among several latent factors by applying a representative sample of 351 individuals.
Findings
This study found that trialability, performance expectancy and personal innovativeness significantly influence individuals' attitudes, while compatibility and effort expectancy do not significantly impact attitudes. Additionally, trialability, performance expectancy, effort expectancy, personal innovativeness and attitude significantly influence behavioral intentions. However, compatibility has an insignificant impact on behavioral intention. Moreover, the research highlights that attitude and behavioral intention directly correlate with actual use. Specifically, the absence of compatibility makes people hesitate to use technology that does not meet their specific needs.
Practical implications
These unique findings provide valuable insights for technology service providers and government entities. They can use this information to shape their policies, deliver timely and relevant updates and enhance their strategies to boost the adoption of ChatGPT.
Originality/value
This paper is one of the pioneering attempts to exhibit the research stream to understand the individual acceptance of ChatGPT in an emerging country. Moreover, it gained significant attention from individuals for delivering a unique experience and promising solutions.
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Chin-Tsu Chen, Shih-Chih Chen, Asif Khan, Ming K. Lim and Ming-Lang Tseng
This study aims to measure the integrated impact of big data analytics and artificial intelligence (BDA-AI) adoption by using the ChatGPT generative AI online platform as a BDA-AI…
Abstract
Purpose
This study aims to measure the integrated impact of big data analytics and artificial intelligence (BDA-AI) adoption by using the ChatGPT generative AI online platform as a BDA-AI tool on the operational and environmental performance.
Design/methodology/approach
This study considers Taiwanese professionals who engage with ChatGPT; the sample consists of 388 online users.
Findings
This study’s main finding is that the considered antecedents – including technological, organizational and environmental contexts, tangible resources and workforce skills – are significantly associated with BDA-AI adoption. Notably, BDA-AI adoption exhibits a significant relationship with operational performance, environmental performance and environmental process integration. Moreover, environmental process integration is significantly correlated with environmental performance. Lastly, operational performance is significantly correlated with environmental performance.
Originality/value
This study contributes to the heavily lacking but developing literature on the antecedents and consequences of BDA-AI adoption. Its theoretical foundation consists of the technological-organizational-environmental model, Roger’s diffusion of innovation theory and resource-based view theory.
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Bishal Dey Sarkar, Isha Sharma and Vipulesh Shardeo
Recent worldwide developments have altered how businesses operate. As a result, when making business decisions, the emphasis for many industries has shifted towards digital…
Abstract
Purpose
Recent worldwide developments have altered how businesses operate. As a result, when making business decisions, the emphasis for many industries has shifted towards digital adoption to ensure sustainability, and the food supply chain is no exception. However, a substantial gap exists in assessing the barriers to a digitised food supply chain enabled by Industry 5.0 technologies. This study strives to bridge the gap by identifying and assessing the barriers to improved traceability.
Design/methodology/approach
For this study, a mixed method approach was used encompassing both qualitative and quantitative techniques, including an online survey, exploratory factor analysis (EFA), and the fuzzy evidential reasoning approach (FERA). The literature survey and expert opinion first yielded a list of 18 barriers, which were subsequently examined using EFA. As a result, four barriers were removed. The remaining 14 barriers were then assessed using FERA from the perspectives of the Technology, Organisation and Environment (TOE) framework. Further, a sensitivity analysis was performed to test the model’s reliability.
Findings
The present study resulted in the prioritisation of barriers from the TOE perspective. According to the findings, the top three barriers that impede the traceability of Industry 5.0-enabled digital food supply chains are Limited Digital and Physical Infrastructure, Inadequate Capital Investment, and the Intricate Supply Chain Framework.
Research limitations/implications
The findings from this research will prove valuable for decision-makers, practitioners and policymakers in developing methods for improving traceability within the digital food supply chain. Concerned stakeholders may use the findings to identify and take immediate action for better decision-making.
Originality/value
This study’s originality lies in its position as one of the first to identify and examine the challenges to better traceability in an Industry 5.0-enabled digital food supply chain. It also adds value by broadening the TOE framework’s scope in the Industry 5.0-enabled digital food supply chain context.
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Yavuz Toraman, Mehmet Bayirli and Veland Ramadani
The share of fast-moving consumer goods (FMCG) in e-commerce has increased, particularly after COVID-19, alongside the growing volume of e-commerce transactions. The increased…
Abstract
Purpose
The share of fast-moving consumer goods (FMCG) in e-commerce has increased, particularly after COVID-19, alongside the growing volume of e-commerce transactions. The increased number of orders necessitates the optimization of delivery operations. This situation has made using different technologies in last-mile delivery processes necessary. Currently, used electric vehicles (EVs) play a significant role in integrating these technologies into delivery operations. Adapting to new technologies emerges as a critical need for small enterprises to survive in the face of advancing technologies. In this context, the main purpose of this paper is to examine and identify attitudes of small businesses toward EVs’ usage in last-mile delivery for FMCG.
Design/methodology/approach
The theoretical frameworks commonly used in studies investigating new technologies, namely the theory of planned behavior (TPB) and technology acceptance model (TAM) have been employed. The analysis of the study was conducted using partial least squares-structural equation modeling (PLS-SEM) and the Smart PLS software package.
Findings
When examining the results of the study, a significant and positive relationship was found between compatibility and enjoyment with perceived usefulness. Furthermore, a significant and positive relationship was identified between attitude toward use, perceived behavioral control and perceived usefulness. Ultimately, a strong relationship was found between intention, which is a precursor to active usage and attitude. Based on the obtained data, it can be concluded that EVs can be actively used in last-mile delivery in the future.
Originality/value
In FMCG processes in Türkiye, EVs are limitedly used in last-mile delivery operations. However, there are very few studies on the use of EVs in FMCG. Therefore, it is expected that the current research will contribute to the literature by providing information on the factors that influence the acceptance of EV usage and their implications. The TAM and TPB models were used in the current study.
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Subhash Chander Arora and Vinod Kumar Singh
The study aims to fulfil two objectives, namely, to explore what dimensions comes into play in the current consumer EV purchase behaviour based on relevant literature identified…
Abstract
Purpose
The study aims to fulfil two objectives, namely, to explore what dimensions comes into play in the current consumer EV purchase behaviour based on relevant literature identified in the past and to find out whether there are other reasons that are peculiar to the Indian automobile market which influenced consumers to adopt this eco-friendly technology.
Design/methodology/approach
Mixed method approach for collecting the primary data was used. The study was conducted in five cities across India, through a questionnaire administered to 266 existing EV owners using judgemental sampling, that included dimensions as to what made them purchase EVs (any variant whether hybrid or battery) and encouraged their green behaviour. Moreover, the survey also took care of gathering other motivational constructs that may have played a significant role in the Indian EV market. To take care of this, use of single open-ended question was done. Statistical techniques like exploratory factor analysis (EFA) and Partial Least Square-Structural Equation Modelling (PLS-SEM) version 4.0 were performed to gain meaningful insights from this investigation.
Findings
Based on our analysis, EV purchase behaviour in the Indian market could be explained by six configurational paths identified in conceptual framework of this study. The data analysed revealed long-term operational benefits or relative advantages, trialability or prior driving experience and positive attitude towards EVs playing an important role towards EV purchase decision followed by environmental concern, social norms and personal values of Indian consumers. Besides, several other factors were identified in open comments like favourable government policies, brand consciousness, compatibility and functional benefits in terms of comfortable and noiseless driving which tend to drive the decision of Indian consumers towards buying EVs. The identification of these motivations can help policymakers in targeting the customer market accordingly.
Research limitations/implications
Although the study is restricted by its scope of sampling criteria, yet is distinct in its methodological approach and thereby adds value to existing literature on marketing and diffusion of EVs. The study explores the untapped gap in the current literature by helping identify reasons on the basis of which consumers made their choices of different EVs. Instead of analysing the potential antecedents of EV uptake, the study brings to light the actual reasons of EV purchase behaviour in the context of an emerging economy like India. That is to say, the horizon of EV motivations spans across technological, individual and regulatory attributes in the Indian automobile market.
Practical implications
This study is relevant and fulfils the underlying gap in the existing literature related to actual motivations that consumers look for before buying a high involvement product such as EVs. The results can be beneficial for marketers to design effective marketing strategies from the perspective of consumers. Promotional strategies addressing ease of using EVs and how battery technology is better than before needs to be clearly communicated by the marketers. Consumer education is necessary, in this regard, to make people aware of the rising air pollution levels. They have to be made understood the real advantages of owning EVs and how these non-conventional vehicles are far better when compared to traditional cars. In a nutshell, the study underscored potential determinants or reasons that made Indian consumers to go for EVs, based on statistically significant evidences which can be crucial for stakeholders operating in the Indian EV industry.
Social implications
The study has important implications for members of the community. By sacrificing their egoistic tendencies or individual preferences for energy intensive products such as ICE based vehicles, people can imbibe altruistic orientation and can contribute to the collective benefit of all by shifting towards energy rich vehicles powered by electricity. This is necessary to achieve the broader goals of sustainable development and to curtail the rising climate change phenomenon.
Originality/value
The study applied both quantitative (deductive) and qualitative (inductive) approach to study into the reasons for consumers’ purchase motivations towards electric cars. Taking a distinct methodological approach, the study enhances the knowledge on EVs by asking consumers to comment in their own words as to why they purchased EVs. This was necessary so as to better explore the needs of the Indian automobile market and which factors govern the purchase of EVs in domestic market. Past literature majorly focused on purchase intention towards EVs but this study in unexampled and analysed the purchase behaviour towards EVs. It should be noted that our investigation reveals the complexity of EV purchase reasons than those identified in past literature and it adds to the current pool of literature on EVs by explaining factors with unrivalled illustrative power.
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Oluseye Olugboyega, Kayode Emmanuel Ilesanmi, Godwin Ehis Oseghale and Clinton Aigbavboa
The advancement of digital technological breakthroughs in the construction industry is dependent on connecting the attributes of the intended consumers to the technologies. Thus…
Abstract
Purpose
The advancement of digital technological breakthroughs in the construction industry is dependent on connecting the attributes of the intended consumers to the technologies. Thus, this study aims to look at the relationship between construction app acceptance and the digital qualities of construction professionals (CPs) to determine whether understanding the connection can assist predict construction app user behaviour.
Design/methodology/approach
This study’s theoretical approach was derived from the European Union digital competence model, which supports the hypothesis that the traits associated with digital competence enable digitally competent CPs to embrace construction apps. Six hypotheses were developed to investigate the theories, and multiple linear regression analysis was used to predict the acceptance of construction apps based on the CP’s attributes.
Findings
The investigation’s findings revealed that the CP’s attributes can explain at least 50% of the proportion of variance in 34 construction apps. The use of a smartphone (Mean Score = 3.30; Factor Loading = 0.609), technological orientation (Mean Score = 3.55; Factor Loading = 0.663), information technology skills (Mean Score = 3.48; Factor Loading = 0.649), information on construction innovation (Mean Score = 3.73; Factor Loading = 0.528) and interest in R&D (Mean Score = 3.48; Factor Loading = 0.531) are the digital characteristics that can essentially forecast the acceptance of construction apps. The data backs up the notion that CPs would gain digital competency before accepting construction apps. This is because a digitally savvy CP will most likely embrace construction apps.
Research limitations/implications
Frameworks for accelerating digital technologies and innovations in the construction industry have been unveiled in this study. The research also gives recommendations for the evaluation, design and implementation of a more attractive construction app. This study also has implications for investigating the impacts of risk aversion, personal connection, social influence, technological curiosity and digital nativity as predictors of construction app uptake.
Practical implications
The findings of this study serve as an index for prioritising digital traits for CPs and characterising a digitally proficient construction professional. The findings provide recommendations for organising, training and supporting construction personnel’ digital competencies. The research is useful for developing and implementing instructional digital training programmes.
Originality/value
This study is unusual in that it provides clear insights on construction apps as well as variables for building great user-experience apps for CPs, which are both limited in the literature.
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Weihua Liu, Yang He, Yanjie Liang and Ming Kim Lim
This study explores the factors that influence platform-to-platform cooperation (PPC) and designs a theoretical framework for platform research.
Abstract
Purpose
This study explores the factors that influence platform-to-platform cooperation (PPC) and designs a theoretical framework for platform research.
Design/methodology/approach
This multi-case study includes a combination of exploratory and explanatory case studies.
Findings
From the internal factor perspective, channel integration capability, technology-based order matching capability and service innovation capability positively affects the PPC. From the perspective of external factors, the impact of a new platform entry on the PPC depends on market power and complementarities between platforms in the supply and value chains. Diversity of demand also has a positive effect on the PPC, which is moderated by network externalities. It is worth noting that the incumbent platform prefers to diversify its services for collaborating platforms with a higher level of cooperation. In addition, the higher diversity of demand, the stronger the service innovation capability, which indirectly impacts cooperation positively.
Originality/value
The PPC has gained immense popularity in recent years. However, no scholars have investigated the factors influencing the PPC decisions, which warrants further exploration. This study sheds light on the factors and mechanisms that influence the PPC from both internal and external perspectives.
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Indian families are undergoing a transition due to a combination of factors such as rapid urbanization, economic development, educational advancements and major global connect…
Abstract
Indian families are undergoing a transition due to a combination of factors such as rapid urbanization, economic development, educational advancements and major global connect. The shift from traditional joint families to urban nuclear families, changing pattern of the size of families, transformed gender roles in the domestic sphere, rising educational and career aspirations and increased occupational choices, new technological and economic contributions collectively contribute to a new landscape for Indian families. While these changes bring about new forms and structures of modern Indian families, they also reflect the resilience of the conventional value system of Indian families in adapting to the demands of a rapidly changing world. This chapter outlines the changing dynamics of Indian families in the 21st century. Changes in marriages and their influence on family making have been discussed with a special focus on inter-caste and intra-caste marriages and modern families. In urban India, age at marriage is also discussed in the background of formation of families. This chapter provides a discussion on changed gender roles and hierarchies within families. This chapter also highlights separation and divorce which led to single-parent families and broken families in Indian society.
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