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The aim of this paper is to investigate the development of the quality movement in Sweden since the mid-20th century. The authors are convinced that a summary of the Swedish quality journey so far will offer important lessons for further quality improvements in Sweden and elsewhere.

The authors study how the quality movement has been included in the industrial agenda and how it has been adopted in student curricula and in research. The authors have a focus on how business leaders have learnt, adopted, adapted and innovated with respect to quality development. often in collaboration with academia.

Although the quality movement has fit well with the Swedish culture and that successful corporate leaders have successfully used the specific cultural characteristics there is still a lot to be learnt with respect to the public sector, where the ideas from the quality movement have problem to overcome institutional barriers.

The study is limited to the Swedish context.

There is a serious need to revitalize the public sector by getting leaders and politicians to understand the need for systematic quality improvement.

If future Swedish achievements with respect to healthcare and other social welfare elements are to once again become world-class, the public sector needs to be open-minded and collaborate with the industrial sector and academia to find cost-effective strategies for making quality improvements. However, the private sector must also be alert not to be overtaken by some highly active Asian countries.

Swedish large companies have been very successful in applying quality leadership – however, in the public sector, this has not been the case. Suggestions for improvement are made.

This article aims to clarify the concepts used to understand, analyze and improve a patient’s progress through a health service system. A patient pathway describes plans and intentions. Within it, we distinguish between the clinical pathway of decisions and interventions and the care pathway of supportive activities. As a patient pathway is implemented, it turns into a patient journey of what is done, what happens to a patient’s medical condition and what is experienced and felt. We introduce “patient journey disruption” (PJD) as a concept describing the events that need to be prevented from happening to accomplish integrated, coordinated and seamless care.

The method used in this paper is concept analysis. First, an expert steering group worked to refine the concept of PJDs; second, an analysis of similar concepts from related fields was done to root the concept into existing theories, and third, semi-structured interviews with professionals and patients were done to test the concept of PJDs in the home care context.

PJDs are agency-based harmful events in the execution of the care pathway that deviate the patient journey from what can be reasonably expected. PJDs are management failures, which is why they should be studied by healthcare operations management (HOM) and service science scholars with the intention to find ways to prevent them from happening.

This study has limitations, including presenting conceptual ideas and preliminary results that are only indicative.

We believe that the introduction of the concept of PJDs into the literature provides a new, systematic way of approaching the different shortcomings in our healthcare production systems. Moreover, by systematically identifying different PJDs, interventions can be designed and targeted more appropriately.

Managerial challenges regarding healthcare processes have been studied but have not been well defined. The concept of PJDs is an original, well-thought-out definition.

The purpose of this study is to analyze the impact of inclined magnetohydrodynamics (MHD) and thermal radiation on the flow of a ternary micropolar nanofluid on a sheet that is expanding and contracting while applying mass transpiration and velocity slip conditions to the flow. The nanofluid, which is composed of Au, Ag and Cu nanoparticles dispersed in water as the base fluid, possesses critical properties for increasing the heat transfer rate and is frequently used in manufacturing and industrial establishments.

The set of governing nonlinear partial differential equations is transformed into a set of nonlinear ordinary differential equations. The outcome of this differential equation is solved and obtained the closed-form solution and energy equation in the form of hypergeometric functions.

The velocity, micro-rotation and temperature field are investigated versus a parametric variation. The physical domains of mass suction or injection and micropolar characteristics play an important role in specifying the presence, singleness and multiplanes of exact solutions. In addition, many nondimensional characteristics of the profiles of temperature, angular velocity and velocity profiles are graphically shown with substantial consequences. Furthermore, adding nanoparticles increases the heat transfer rate of the fluid used in manufacturing and industrial establishments. The current findings may be used for better oil recovery procedures, smart materials such as magnetorheological fluids, targeted medicine administration and increased heat transmission. Concerning environmental cleanup, nanomaterial fabrication and biomedical devices, demonstrate their potential influence in a variety of disciplines.

The originality of this paper is to analyze the impact of inclined MHD at an angle with the ternary nanofluid on a micropolar fluid over an expanding and contracting sheet with thermal radiation effect.

The purpose of this paper is to study the two-dimensional micropolar fluid flow with conjugate heat transfer and mass transpiration. The considered nanofluid has graphene nanoparticles.

Governing nonlinear partial differential equations are converted to nonlinear ordinary differential equations by similarity transformation. Then, to analyze the flow, the authors derive the dual solutions to the flow problem. Biot number and radiation effect are included in the energy equation. The momentum equation was solved by using boundary conditions, and the temperature equation solved by using hypergeometric series solutions. Nusselt numbers and skin friction coefficients are calculated as functions of the Reynolds number. Further, the problem is governed by other parameters, namely, the magnetic parameter, radiation parameter, Prandtl number and mass transpiration. Graphene nanofluids have shown promising thermal conductivity enhancements due to the high thermal conductivity of graphene and have a wide range of applications affecting the thermal boundary layer and serve as coolants and thermal management systems in electronics or as heat transfer fluids in various industrial processes.

Results show that increasing the magnetic field decreases the momentum and increases thermal radiation. The heat source/sink parameter increases the thermal boundary layer. Increasing the volume fraction decreases the velocity profile and increases the temperature. Increasing the Eringen parameter increases the momentum of the fluid flow. Applications are found in the extrusion of polymer sheets, films and sheets, the manufacturing of plastic wires, the fabrication of fibers and the growth of crystals, among others. Heat sources/sinks are commonly used in electronic devices to transfer the heat generated by high-power semiconductor devices such as power transistors and optoelectronics such as lasers and light-emitting diodes to a fluid medium, thermal radiation on the fluid flow used in spectroscopy to study the properties of materials and also used in thermal imaging to capture and display the infrared radiation emitted by objects.

Micropolar fluid flow across stretching/shrinking surfaces is examined. Biot number and radiation effects are included in the energy equation. An increase in the volume fraction decreases the momentum boundary layer thickness. Nusselt numbers and skin friction coefficients are presented versus Reynolds numbers. A dual solution is obtained for a shrinking surface.

Higher education institutions have a critical role in creating and disseminating the knowledge required to address the complex global challenges faced by global society, as summarized in the Sustainable Development Goals (SDGs). This role of higher education is linked with the concept of internationalization, which has recently been called upon to help contribute to tackle the global challenges and meet the SDGs, particularly through more attention to “Internationalization at Home” (IaH). This paper aims to examine the role of higher education in addressing the SDGs, especially with respect to the links between IaH and the SDGs.

A case study of the International Campus of Zhejiang University (iZJU) is conducted to illustrate how iZJU, which is a pioneer of “Internationalization at Home” and an exemplar of sustainable campus in China, contributes to the value of the SDGs and makes an impact.

The authors examine the practice of IaH at iZJU in the dimensions of organization, curriculum, people and campus, and the authors find evidence from the iZJU model in addressing the value of the SDG4, 6, 7, 11, 13, 14, 15, 16 and 17.

First, the authors contribute to the literature on the role of higher education in addressing the SDGs, especially with respect to the links between IaH and the SDGs. Second, the authors contribute to the IaH literature by examining IaH from a Chinese perspective, as there has been little exploration of what IaH means beyond the European context. Third, the authors build on the analytical framework in the IaH literature in the dimensions of organization, curriculum and people and extend with a new dimension of campus. Fourth, the authors show that IaH is a comprehensive approach to include both curriculum internationalization and campus internationalization.

Although the significance of technological progress in economic development is well-established in theory and policy, it has remained challenging to agree upon shared priorities for strategies and policies. This paper aims to develop a model of how policymakers can develop effective and easy to communicate strategies for science, technology and economic development.

By integrating insights from economic complexity, competitiveness and foresight literature, a replicable research framework for analysing the opportunities and challenges of technological revolutions for small catching-up countries is developed. The authors highlight key lessons from piloting this framework for informing the strategy and policies for bioeconomy in Estonia towards 2030–2050.

The integration of economic complexity research with traditional foresight methods establishes a solid analytical basis for a data-driven analysis of the opportunities for industrial upgrading. The increase in the importance of regional alliances in the global economy calls for further advancement of the analytical toolbox. Integration of complexity, global value chains and export potential assessment approaches offers valuable direction for further research, as it enables discussion of the opportunities of moving towards more knowledge-intensive economic activities along with the opportunities for winning international market share.

The research merges insights from the economic complexity, competitiveness and foresight literature in a novel way and illustrates the applicability and priority-setting in a real-life setting.

Although significant research has examined the concept of transformational leadership, few studies have explored the indirect impact of transformational leadership on individual and organizational outcomes within the context of crisis. Accordingly, this study aims to advance our understanding of the indirect impact of transformational leadership on school performance and principals' work alienation within the context of the COVID-19 pandemic. In doing so, this study contributes to this developing stream of literature by hypothesizing the indirect effect of two relational resources, namely employee trust and relational coordination, which mediate the relationship between transformational leadership, school performance and principals' work alienation.

This study draws on a unique sample of 634 principals from Irish primary schools navigating the COVID-19 crisis. Structural equation modeling (SEM) was performed using Mplus 8.3 to test the hypothesized model.

Mixed findings emerged concerning the mediating process of relational resources and their impact on transformational leadership, school performance and principals' work-alienation. In particular, support is found for the critical role of principals whose transformational leadership style can help increase school performance. However, evidence suggests that employee trust does not mediate the relationship between transformational leadership and principals' work alienation.

This study provides several practical insights for education professionals, policymakers and HRM practitioners across each phase of the crisis management cycle. Firstly, regarding the pre-crisis stage, educational institutions should invest in targeted leadership development programs that prioritize relationship-building and effective communication among stakeholders. Second, during crises, the study emphasizes the role of relational resources in mediating the impact of leadership on school performance. Moreover, the study illustrates the importance of proactively cultivating strong connections with stakeholders, fostering timely, problem-solving-based communication. Finally, in the post-crisis phase, collaboration with government stakeholders is recommended to inform recovery policies.

This study makes several contributions to the literature on leadership and crisis management. First, this study adds new insights suggesting how principals as leaders influence school performance during crisis. Second, by adopting a relational perspective, this study suggests two types of relational resources (i.e. employee trust and relational coordination), as the mediators between transformational leadership, school performance and principals' work alienation. Third, this study moves the existing research on leadership during crisis forward by focusing on the functional effectiveness of leadership while focusing on the principals' work alienation during the pandemic.

This study aims to examine the current status and different characteristic features of research data repositories established by BRICS nations in order to understand the research data infrastructure within BRICS countries.

The data were collected from the re3data repository (http://www.re3data.org/), focusing specifically on BRICS nations. The data were analyzed to grasp the current status of research data repositories in BRICS countries. The dataset was retrieved on March 2, 2024. A total of 195 Research Data Repositories (RDRs) originating from BRICS countries were identified and selected for comprehensive analysis.

As of March 2, 2024, re3data.org indexes a total of 3,192 Research Data Repositories (RDRs) worldwide, with BRICS nations contributing 195. China leads among BRICS nations, followed by India, Russia, and Brazil. Scientific and Statistical Formats are the most shared content categories, followed closely by Standard Office Documents. There is notable diversity in the subjects covered by RDRs across BRICS nations. English is the primary interface language, followed by Chinese and Portuguese. “House, tailor-made” software is widely used for creating RDRs, followed by Dataverse and DSpace. Fourteen metadata standards are found, with Dublin Core metadata being the most prevalent, followed by the DataCite Metadata Scheme. Most repositories are disciplinary, followed by institutional ones. Most repositories specify data upload types, with “restricted” being the most common, followed by closed types. Open access is predominant in data access, followed by restricted access and embargo periods, while a small number restrict access entirely.

The present study will help gauge the strengths and weaknesses of the RDRs of BRICS nations and also learn how open these RDRs are for data access and upload provisions. The study contributes to a broader comprehension of the accessibility and usability of research data within the BRICS community, ultimately fostering greater transparency, collaboration, and knowledge dissemination within the scientific community, thus fostering greater innovation and advancement in research endeavors. The study provides a nuanced understanding of the research data infrastructure within BRICS nations, highlighting key trends, strengths, and areas for potential improvement.

Family businesses are essential to the global economy but often grapple with family-related issues, especially during succession. This study explores how governance tools like the family protocol (FP) mitigate conflicts by setting standards for family firm management and continuity. Pioneering the use of game theory and adverse selection setups in family business governance, this research uncovers FP determinants.

This research employs game theory and adverse selection setups to delve into the strategic decision-making processes of stakeholders in family firms. The authors break new ground by applying principal–agent theory (PAT) to family business governance structures. This innovative approach uncovers the determinants of the FP, enhancing the authors’ understanding of family firm dynamics.

The authors emphasize the importance of custom governance structures, such as the FP, in managing complex family-business interactions. These structures mitigate conflicts and promote smoother transitions during succession, ensuring family firm continuity. This study identifies key determinants, and these results will aid founders, families and practitioners in achieving smoother transitions, ensuring family firm continuity.

This research pioneers game theory and PAT applications in family business governance, shedding light on the effectiveness of customized governance mechanisms. By identifying FP determinants, the authors contribute to a deeper understanding of family firm dynamics. The findings have practical implications for founders, families, practitioners and consultants, promoting the long-term success and harmony of family firms in the global economy.