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Article
Publication date: 27 June 2019

Gökhan Kerse and Mustafa Babadag

The purpose of this paper is to define the outcomes of bullying at work. In that sense, the study tries to define the effect of bullying at work on work alienation and the…

Abstract

Purpose

The purpose of this paper is to define the outcomes of bullying at work. In that sense, the study tries to define the effect of bullying at work on work alienation and the roles of political behavior perception and organizational alienation in this effect.

Design/methodology/approach

The study collects data from lecturers from a university in Turkey by using questionnaires. Structural equation model is used to test hypotheses.

Findings

The findings of the study show that political behavior perception has a mediating role over the effect of bullying at work on work alienation, and also that organizational alienation has a mediating role over the effect of political behavior perception on work alienation.

Practical implications

The study confirms that perception of bullying at work is determinant on the level of work alienation; thus, it is important to minimize bullying perception. This study shows both researchers and organizations that further potential vital problems to arise as a result of bullying will diminish once bullying at work is decreased.

Originality/value

The research tries to define the consecutives of bullying within a multi-level point of view. Additionally, as per the authors’ knowledge, there are no other studies in the literature that handle the related variables altogether.

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Article
Publication date: 9 March 2012

Nisha Nair and Neharika Vohra

Although alienation as a concept has a rich history, it has suffered relative neglect in organizational studies and one possible reason for the same is its conceptual…

Abstract

Purpose

Although alienation as a concept has a rich history, it has suffered relative neglect in organizational studies and one possible reason for the same is its conceptual ambiguity vis‐à‐vis popular and long‐standing concepts of commitment/identification, satisfaction and engagement, that represent the positive experience of work and which have sometimes been equated as the opposite of work alienation. Similarly, the negative experience of work has traditionally been captured by concepts such as burnout/cynicism and counterproductive work behaviours/deviance. The purpose of this paper is to argue for refocusing attention on the concept of work alienation in management studies as distinct from other related concepts.

Design/methodology/approach

The methodology integrated research from both quantitative and qualitative approaches.

Findings

Through the analysis of the concept of alienation, along with other related concepts, the conceptual space for the study of alienation in organizational studies is pointed out. By examining the definition, and the antecedents and consequences of commitment, satisfaction, engagement, burnout and workplace deviance, the overlaps and points of differences are highlighted.

Originality/value

The paper offers a conceptual level analysis and builds the argument for refocusing attention on the study of work alienation. The juxtaposition of the related concepts clarifies that alienation has a unique contribution to make towards understanding the link between experience at work and employee‐related outcomes.

Details

International Journal of Organizational Analysis, vol. 20 no. 1
Type: Research Article
ISSN: 1934-8835

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Article
Publication date: 14 November 2016

Angela Fedi, Letizia Pucci, Stefano Tartaglia and Chiara Rollero

The concept of alienation boasts a long history in the academic literature. However, their empirical relations are not clear. The purpose of this paper is to test a model…

Abstract

Purpose

The concept of alienation boasts a long history in the academic literature. However, their empirical relations are not clear. The purpose of this paper is to test a model of predictors and outcomes of alienation. Since occupational status plays a key role in alienation processes, such model was tested with high- and low-status workers.

Design/methodology/approach

Participants were 340 workers holding high-status (n=98) and low-status (n=242) positions. Data were collected through a self-report questionnaire. The authors verified the hypothesized relationships by means of a structural equation modelling, simultaneously tested on high- and low-status workers.

Findings

Results showed that individual determinants of alienation, i.e. locus of control, appear to play a more relevant role for high-status professionals, whereas organizational dimensions, i.e. perception of decision making, have an impact only for low-status workers. Relational variables, i.e. work-family conflict, fostered alienation, regardless the status. Concerning outcomes, alienation decreased both job satisfaction and job involvement.

Research limitations/implications

The specificities of the cultural context have to be considered. Generalizing the results to other cultural contexts requires caution.

Practical implications

Work alienation has a negative influence on work attitudes that can be better managed by the knowledge of alienation’s correlates and peculiarities.

Originality/value

The study confirms the relevance of alienation for workers’ satisfaction and involvement highlighting the difference between high- and low-status workers.

Details

Career Development International, vol. 21 no. 7
Type: Research Article
ISSN: 1362-0436

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Article
Publication date: 4 May 2010

Nisha Nair and Neharika Vohra

There is limited research on the work alienation of knowledge workers in management studies. This paper seeks to address this gap by exploring the extent and reasons for…

Abstract

Purpose

There is limited research on the work alienation of knowledge workers in management studies. This paper seeks to address this gap by exploring the extent and reasons for the alienation of knowledge workers.

Design/methodology/approach

In the absence of a comprehensive framework for understanding the work alienation of knowledge workers, various factors such as structural elements of centralization and formalization, work characteristics of autonomy, variety, creativity, meaningfulness and self‐expressiveness, quality of work relationships and justice perceptions were examined as predictors of work alienation. Survey data were collected from six different organizations in the information technology sector (n=1,142) in India.

Findings

Around 20 percent of the sample was found to be alienated from work. The strongest predictors of work alienation for knowledge workers were found to be lack of meaningful work, inability of work to allow for self‐expression, and poor quality work relationships.

Research limitations/implications

Organizations employing knowledge workers cannot risk alienating them. The study indicates that one in every five knowledge workers is likely to be alienated. For organizations and practitioners this is a wake up call, pointing to the urgent need to try and understand the factors that are likely to cause alienation among knowledge workers and take adequate preventive steps to ensure an enthused workforce.

Originality/value

Research on alienation in present times has been somewhat limited. This is the first research of its kind across knowledge workers in the information technology industry that attempts to capture their work alienation and factors predicting it.

Details

Management Decision, vol. 48 no. 4
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 29 October 2020

Yousef Al Hosani, Fauzia Jabeen, Justin Paul and Agata Stachowicz-Stanusch

The objective of this study was to examine the significant factors leading to employee alienation in post-merger integration (PMI).

Abstract

Purpose

The objective of this study was to examine the significant factors leading to employee alienation in post-merger integration (PMI).

Design/methodology/approach

Data were collected from 482 middle- and low-level employees in two organizations in the real estate and banking sectors in the United Arab Emirates. The analysis was carried out using structural equation modeling (SEM).

Findings

Organizational justice, employee commitment, organizational trust, perceived effectiveness of human resource (HR) initiatives and employee communication strategy played an important role in developing or mitigating a feeling of alienation among employees during PMI. Employee tenure in the organization affected individual work performance.

Research limitations/implications

The study was limited to middle- and low-level employees and did not consider other organizational variables important in mergers. This study will help merger strategists to deliver appropriate HR practices during PMI, facilitating mitigation of uncertainties among employees and maximizing their trust and commitment.

Originality/value

The study results will help organizations understand employee trust, commitment and determinants in an emerging economy.

Details

Journal of Organizational Change Management, vol. 33 no. 6
Type: Research Article
ISSN: 0953-4814

Keywords

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Article
Publication date: 11 March 2021

Didem ÖZTÜRK ÇİFTCİ

The purpose of this study is to determine the effect of loneliness and alienation in the workplace on the intention of leaving employment and whether emotional exhaustion…

Abstract

Purpose

The purpose of this study is to determine the effect of loneliness and alienation in the workplace on the intention of leaving employment and whether emotional exhaustion has a mediating role in this effect.

Design/methodology/approach

The hypotheses generated within the framework of the study model were evaluated by using the data set obtained from 402 survey participants working at nine shopping malls in the Central and Eastern Black Sea regions of Turkey and statistical analysis programs. In this context, the confirmatory factor analysis (CFA) was used to determine the validity of the scale and the structural equation modeling (SEM) was used to test the research hypotheses.

Findings

The study reveals that loneliness and alienation in the workplace have an effect on the intention of leaving employment and that this effect is fully mediated by emotional exhaustion. Whether this full mediating role determined by the SEM is meaningful or not was evaluated by Bootstrap analysis and the results revealed that the effect is meaningful.

Practical implications

Developing effective communication channels that will prevent the employee from feeling isolated at work and eliminating the pressure and inadequate physical working conditions created by unrealistic sales targets are recommended. In addition, it is thought that if employees are included in decision-making processes and have sufficient autonomy related to the job, work alienation can be prevented.

Originality/value

This research is important in terms of evaluating shopping centers, which are accepted as the symbol of consumption today, not only with their economic aspects but also with their employees. In this context, the research has revealed that shopping mall employees want to leave their jobs due to emotional exhaustion caused by loneliness and alienation at work.

Details

International Journal of Organization Theory & Behavior, vol. 24 no. 2
Type: Research Article
ISSN: 1093-4537

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Article
Publication date: 2 July 2020

Jyotsna Bhatnagar and Pranati Aggarwal

In this paper, the authors propose and empirically test an integrated model which investigates the relationship between POS-E (perceived organizational support for the…

Abstract

Purpose

In this paper, the authors propose and empirically test an integrated model which investigates the relationship between POS-E (perceived organizational support for the environment) and employee outcomes, which are employee eco-initiatives (the first category of OCBE), employee psychological capital and alienation. Meaningful work as a mediator between POS-E and employee outcomes was also investigated.

Design/methodology/approach

The study utilized a survey method to empirically test the hypothesized relationships on a sample of 303 respondents. For testing, Confirmatory factor analysis for the proposed and alternative models, Structural Equation Modeling (SEM) based on software AMOS, version 20.0 was used. This was to ensure validity and construct distinctiveness among the variables in the study and to evaluate the fit of the hypothesized measurement model in comparison to several alternate models. To estimate the effects of meaningful work (as a mediator) on the association between POS-E and eco-initiatives, psychological capital and alienation, the authors administered Sobel test.

Findings

The present research augments the contemporary research on environmental sustainability and employee outcomes by further developing the emerging constructs of perceived organizational support of the environment (POS-E) and organized citizenship behavior toward the environment (OCBE), which is measured by eco-initiatives. The results imply that POS-E is positively associated with eco-initiatives and employee psychological capital and is negatively associated with alienation. The findings further suggest that meaningful work mediates the association between POS-E and all the outcome variables which are: employee-eco-initiatives, psychological capital and alienation.

Research limitations/implications

The findings confirm the desired direction of research and accomplished the research objective of the study. As the consequences of POS-E imply immense value for all stakeholders, decision-makers must also reflect on the means of enhancing employees' understanding. Further, it is imperative, that the organization supports their environmental goals and values, and their green engagement.

Practical implications

Results of the present study exhibit wide practical inferences for the managers. HR managers need to organize the passion for green behavior and work on intrinsic drivers of employee green engagement to let it sustain over a period of time. As society gradually expects increased organizational contributions towards environmental sustainability, this paper indicates that those employees who get an opportunity to act in coordination with environmental objectives will engage in eco-initiatives, exhibit higher psychological capital, and be less likely to feel alienated. The results imply that leaders should examine a diversity of probable interventions to enhance POS-E in order to gain from the initial rise in perceived meaningful work, employee eco-initiatives, increased psychological capital and reduced alienation. These interventions may lead to higher passion for sustainability and green behavior.

Social implications

Further, this work supports the work of Toffel and Schendler (2013), whose study states that organizations should market their environment and climate initiatives, climate activism, such that customers and suppliers appreciate their leadership, and understands what matters. This work supports the work of Turaga et al. (2010), whose study states that for pro-environment behavior, environment passion is an intrinsic behavior which is needed (see Afsar et al., 2016). The current study enhances the need to trigger employee's sense of pro-environment passion at work place for significant results.

Originality/value

This is a pioneer study, in India which confirms and extends the construct of POS-E using Social Exchange theory as an underpinning theory. We found that POS-E was linked with previously untested employee consequences, like employee eco-initiatives and psychological capital and that it was negatively associated with alienation. Our study confirmed mediator variable to be meaningful work in the relationship between POS-E and psychological capital, alienation and eco-initiatives

Details

Employee Relations: The International Journal, vol. 42 no. 6
Type: Research Article
ISSN: 0142-5455

Keywords

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Article
Publication date: 19 November 2018

Sanket Sunand Dash and Neharika Vohra

The mechanisms through which superiors’ leadership styles and subordinates’ internal cognitions affect subordinates’ actual behaviour and attitudes are relatively…

Abstract

Purpose

The mechanisms through which superiors’ leadership styles and subordinates’ internal cognitions affect subordinates’ actual behaviour and attitudes are relatively unexplored in most contexts. This paper aims to bridge the gap by exploring the mediating effect of teachers’ cognitions (psychological empowerment) in the relationship between principals’ leadership style (empowering leadership) and teachers’ behaviour (job crafting) and attitudes (work alienation and organizational commitment).

Design/methodology/approach

Partial least squares structural equation modelling (PLS-SEM) was used on data obtained from 624 teachers of primary classes in Indian private schools.

Findings

Psychological empowerment partially mediates the relationship between empowering leadership and job crafting and job crafting partially mediates the relationship between empowering leadership and work alienation and affective commitment. Work alienation partially mediates the relationship between job crafting and affective commitment. Empowering leadership has a direct effect on job crafting.

Research limitations/implications

Due to the lack of longitudinal data, causality cannot be established. Also, there are concerns about the factor structure of scales.

Practical implications

Principals demonstrating empowering leadership can help teachers become more proactive and feel more empowered, less alienated and more committed. More proactive teachers and less alienated teachers are more likely to engage in self-initiated professional development and collaboration, thereby improving the teaching-learning process. Though this study was done in the school context, it is believed that the findings can plausibly apply to managers/leaders who work with complex, ambiguous work and knowledge workers.

Originality/value

First, the study extends the research on job crafting by studying the relationship between leadership style (empowering leadership) and job crafting. Second, the identification of the mechanisms through which leaders (principals) can help subordinates (teachers) find meaning in work (reduction in alienation) and develop commitment is an original contribution.

Details

Management Research Review, vol. 42 no. 3
Type: Research Article
ISSN: 2040-8269

Keywords

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Article
Publication date: 1 October 2003

Moshe Banai and William D. Reisel

This study tests the relationships between control mechanisms such as leadership, job design, performance appraisal, and workers’ alienation in Cuba. Beyond internal Cuban…

Abstract

This study tests the relationships between control mechanisms such as leadership, job design, performance appraisal, and workers’ alienation in Cuba. Beyond internal Cuban economic data or external intelligence reports, limited evidence has appeared in Western business journals on management practices and worker alienation in Cuba. The present research examines the responses of 327 workers who were surveyed anonymously. The results suggest that Western management control mechanisms such as leadership and job design have the potential of reducing alienation, while a worker’s job performance appraisal does not influence alienation. Theoretical and practical implications are discussed.

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 1 no. 3
Type: Research Article
ISSN: 1536-5433

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Article
Publication date: 1 February 1983

WAYNE K. HOY, RICHARD BLAZOVSKY and WAYNE NEWLAND

Data collected from 41 high schools are used to test a set of hypotheses concerning dimensions of organization and alienation. The results from school organizations are…

Abstract

Data collected from 41 high schools are used to test a set of hypotheses concerning dimensions of organization and alienation. The results from school organizations are then compared with those of Aiken and Hage for social welfare agencies. Although the relationships between bureaucratic structure and alienation are remarkably similar for secondary schools and social welfare agencies, there are striking differences in their organizational structures. Schools are dramatically more formalized and centralized than welfare agencies; and teachers are significantly more alienated than welfare workers. It is theorized that a bifurcation of professional and administrative domains in schools provides a distinctive organizational structure that reduces the impact of structure on alienation of teachers.

Details

Journal of Educational Administration, vol. 21 no. 2
Type: Research Article
ISSN: 0957-8234

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