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The purpose of this paper is to help better understand the translation process of the management control system (MCS) of privatised solid waste management (SWM) towards creating a stable network.

Drawing on the actor network theory (ANT), the case of a privatised SWM was studied. Data were collected from all entities involved in the privatisation process of SWM, which include Department A, Corporation X and the private sector concessionaire. Six documents were reviewed, 20 interviews were conducted and two observations were carried out.

The findings reveal that the control mechanism of SWM is complex, involving the interaction between human and non-human actors. Non-human actors include the key performance indicators (KPIs) and the concessionaire agreement (CA), which are the main control mechanisms towards creating a stable SWM network. Essentially, stability is achieved when the KPIs and CA can influence the activities of both intra- and inter-organisational relationships.

This paper provides a better understanding of the translation process of the MCS that adds to the stability of the network of a privatised SWM from the lens of the ANT.

The purpose of this research was to explore the stickiness of players' motivation in a virtual community and to explore the important factors for gamers.

In this research, motivation was the independent variable; the virtual community was the mediator; and stickiness was the dependent variable. An online questionnaire survey was conducted, with users of augmented reality (AR) as the research objects. Statistical analysis was carried out using SPSS and AMOS software to verify the research model and research hypotheses, to understand the relation between player motivation and stickiness and to determine whether there were any changes in the virtual community.

The authors found that the relation between players' motivation in AR-based games and the virtual community had a significant positive impact. Ingress had a significant positive impact on the virtual community and stickiness, and Pokémon had a significant positive impact too. The virtual community of the Ingress game played a completely mediating role in motivation and stickiness, but the virtual community in Pokémon did not have a mediating effect.

The novel approach adopted in this study enabled us to determine the causal relation between player motivation, the virtual community and stickiness, on the basis of the theoretical framework formulated, and the latter was used to construct a path analysis model diagram. The correlation between motivation and the virtual community, between the virtual community and stickiness, and the causal relation between all three was verified. The study results and conclusions may help companies understand how to use virtual communities in AR games to improve stickiness and motivate gamers to continue playing.

Religious and secular pilgrimages present rich opportunities for investigating information activities in an original and intriguing context. While the Information Science community has previously shown interest in digital expressions of religion and spirituality, discussion on pilgrimage is at a nascent stage. The purpose of this study is to conduct an in situ investigation of how pilgrims record, curate, and share their experiences.

A field ethnography was conducted while walking with, observing and interviewing pilgrims along the Camino de Santiago, a popular European pilgrimage and UNESCO World Heritage route. Data collected from 25 semi-structured interviews and participant observations were thematically analysed within a theoretical framework combining Stebbins' contemplation and Nature Challenge Activity in serious leisure and Hektor's model of information behaviour.

This study expands the interpretation of pilgrimage by introducing new insights into pilgrims, different types of mobilities, spaces and objects, and social interactions. By using field ethnography and close-up observations of praxis, pilgrimage is analysed as a socio-technical process and discussed literature within and beyond Information Science. The work presents new understandings of the interplay between spirituality, embodied information practices, physical and online social interactions, analogue and digital media before, during and after these journeys and legacy aspirations.

The study is original in its combination of theoretical models and their ethnographic in situ application. It contributes to a more in-depth, in-the-field understanding of how pilgrims document their experiences via a rich palette of old and new media, the dynamics of using digital technologies during such physical and inner journeys and pilgrims' sharing practices. Implications for serious leisure and information practices are discussed, from theoretical to practical challenges and opportunities offered by pilgrimage experiences.

The purpose of the research has been the primary consideration and evaluation of a cost effective, reliable, robust and simple process of radio frequency identification (RFID)-based stock control, asset management and monitoring of concrete safety bollards used in the road environment. Likewise, the consideration of the use of the same system and technology to other items in and around the general road infrastructure.

The research approach undertaken has been an evaluation of the use of currently available RFID technology, with a key emphasis on low cost, ease of use, reliability and convenience. Practical field exercises completed in considering the relevant RFID tags and readers and associated software and apps and necessary software integration and development have been undertaken. At the same time, evaluating the specific limits created in the specific environment is being applied. Of particular interest has been the use of a moving scan in a vehicle drive-through or pass-bye, type reading system. This has been determined to be viable and completely practical, drastically reducing the key issue of time-taken. Practical application of the system from idea to real life application has been undertaken. The integration of the use of the RFID tag and reader system with necessary and related software to database upload and storage has been established. The creation of an online facility to allow the appropriate use of the data and to include the convenient output of an asset report has been undertaken.

The findings have provided the necessary insight confirming the use of RFID technology as a simple yet reliable, cost effective and adaptable stock control, asset management and geo-locating system in the road environment. The use of such systems in this particular environment is in its infancy, and is perhaps novel and original in the specific aspect of using the system to stock control, manage and monitor road safety concrete bollards and other roadside objects in the road environment.

To establish if in fact, stock control geo-locating can be reliably undertaken with the use of RFID tags and readers in the specific road and road construction environment, particularly with the use of moving RFID reading of passive tags. To establish the minimum requirements of a field usable RFID tag and reader, specifically applicable to the concrete safety bollards, however to other roadside furniture. To identify the minimum requirements of a function, simple app to minimise general requirements of the overall stock control and monitoring of the RFID-tagged objects. To establish the possibility of reading the tag data, global positioning system (GPS) location and video imaging footage as a single operation function. To determine the basic parameters or limits of the GPS geo-locating, on the proposed products selected and overall system. To determine the current best practice in respect of reasonable accuracy and detail in relation to price considerations to a fully function stock control and monitoring system. To identify the minimum requirements of an online database to receive, house and provide ongoing access to and report on the data. To identify the key differences and benefits between traditional stock control and monitoring systems, against that of proposed RFID tag, read and geo-locating system.

In recent years, there has been significant interest in adopting XR (extended reality) technologies such as VR (virtual reality) and AR (augmented reality), particularly in retail. However, extending activities through reality-mediation is still mostly believed to offer an inferior experience due to their shortcomings in usability, wearability, graphical fidelity, etc. This study aims to address the research gap by experimentally examining the acceptance of metaverse shopping.

This study conducts a 2 (VR: with vs. without) × 2 (AR: with vs. without) between-subjects laboratory experiment involving 157 participants in simulated daily shopping environments. This study builds a physical brick-and-mortar store at the campus and stocked it with approximately 600 products with accompanying product information and pricing. The XR devices and a 3D laser scanner were used in constructing the three XR shopping conditions.

Results indicate that XR can offer an experience comparable to, or even surpassing, traditional shopping in terms of its instrumental and hedonic aspects, regardless of a slightly reduced perception of usability. AR negatively affected perceived ease of use, while VR significantly increased perceived enjoyment. It is surprising that the lower perceived ease of use appeared to be disconnected from the attitude toward metaverse shopping.

This study provides important experimental evidence on the acceptance of XR shopping, and the finding that low perceived ease of use may not always be detrimental adds to the theory of technology adoption as a whole. Additionally, it provides an important reference point for future randomized controlled studies exploring the effects of technology on adoption.

In recent times, the construction industry is being influenced by technological innovations when delivering a better, more effective and efficient desired project, cyber-physical systems (CPSs) offer a coupling of the physical and engineered systems by monitoring, coordinating, controlling and integrating their operations. This study aims to examine the level of awareness of professionals and usage of CPSs for construction projects in Nigerian construction industry.

The target population for this study was the professionals in the construction industry consisting Architects, Quantity Surveyors, Engineers and Builders. Data collection was through the use of a structured questionnaire administered to the target population. The data was analyzed by using statistical tools.

This study concluded that the construction professionals in the Nigerian construction industry are mostly aware about the heating, ventilation and air conditioning (HVAC) systems, global positioning system, microphone, speakers and camera as the most widely used CPSs in construction industry. HVAC systems was also found to be the mostly adopted technologies in the construction industry.

This study recommended that platforms that increase the awareness and encourage the usage of CPSs in construction industry should be encouraged by stakeholders concerned with management of construction projects. Such include electronic construction and adoption of blockchain technology.

This study aims to investigate the factors that affect the intention to use public mobile libraries and enhance the quality of mobile library services to attract and retain users.

A questionnaire survey was conducted with 391 valid users in China. Based on the stimulus–response theory and user individual characteristics, a model was developed to examine the factors influencing the intention to use public mobile libraries. The model was tested using statistical software, such as SPSS 25.0 and AMOS 24.0.

The results indicate that technological factors, content factors, individual factors and psychological factors significantly influence the intention to use public mobile libraries. The impact of system quality and perceived ease of use in technological factors is relatively balanced. Among content factors, information quality is the most significant, while information literacy has a greater influence compared to subjective norms in individual factors. In psychological factors, perceived matching and perceived pleasure both positively influence usage intention, while perceived cost has a negative impact.

Firstly, this study only investigates users’ intention to use, but intention does not necessarily equate to actual usage behaviour (King and He,2006). Future research can introduce new variables to explore users’ adoption and continuous usage behaviours. Secondly, this study does not differentiate between different types of mobile library users. Future research can consider different user types, such as potential users and current users, to investigate the similarities and differences in their willingness to adopt mobile library services. Thirdly, this study is primarily cross-sectional. Future research can consider longitudinal studies to provide more in-depth insights into user behaviour.

This paper identifies external and internal stimulus factors and conducts a comprehensive investigation into the factors influencing the intention to use public mobile libraries, thus providing generalizable research findings. Unlike previous studies, this research introduces the information literacy variable, enriching the model of factors affecting users' intention to use mobile libraries and yielding more comprehensive conclusions. Consequently, the study aims to be grounded in the actual usage ideas and intentions of diverse user groups, constructing a model that highlights factors influencing the intention to use public mobile library services.

From a social perspective, this study offers four implications for improving the utilization of public mobile libraries. Firstly, it is crucial to integrate digital resources, enhance information quality in public mobile libraries and improve platform usability. Secondly, adopting a user-oriented approach is essential to improve the service level of public mobile libraries and stimulate residents’ participation. Thirdly, efforts should be made to strengthen user information literacy and increase information utilization. Fourthly, top-level design improvements, effective promotion efforts and user behaviour guidance are essential for the success of public mobile libraries.

This study contributes to the improvement of public mobile library services and the advancement of modern public cultural services by identifying the key factors that drive the intention to use such services. The findings have practical implications for promoting high-quality development and enhancing the popularity of public mobile libraries.

Technological change drives transformation in most sectors of the economy. Industry 4.0 technologies have been applied at different stages of a building’s lifecycle. However, limited studies exist on their application in real estate facilities management (REFM). This study aims to assess the existing knowledge on the topic to suggest further research directions.

Scopus-indexed literature from 2013 to 2023 was examined and visualised using VOSviewer software to output quantitative (descriptive) results. Content analysis was used to complement the quantitative findings.

Findings indicated a concentration of research in China, Norway and Italy. The knowledge areas included three clusters: lifecycle integration and management, data curation and management and organisational and management capabilities. The benefits, challenges and support strategies were highlighted.

More collaboration is needed across countries and territories on technology integration in REFM. Future research using alternative methodologies is recommended, with a focus on adopting and non-adopting REFM organisations. Further, implications for facility managers, employees, technology suppliers or vendors, training, organisations and management exist.

Further, implications for facility managers, employees, technology suppliers or vendors, training, organisations and management exist.

The study reveals the knowledge base on technology use in REFM. It adds to the evidence base on innovation and technology adoption in REFM.

This paper aims to present a highly accessible and affordable tracking model for earthmoving operations in an attempt to overcome some of the limitations of current tracking models.

The proposed methodology involves four main processes: acquiring onsite terrestrial images, processing the images into 3D scaled cloud data, extracting volumetric measurements and crew productivity estimations from multiple point clouds using Delaunay triangulation and conducting earned value/schedule analysis and forecasting the remaining scope of work based on the estimated performance. For validation, the tracking model was compared with an observation-based tracking approach for a backfilling site. It was also used for tracking a coarse base aggregate inventory for a road construction project.

The presented model has proved to be a practical and accurate tracking approach that algorithmically estimates and forecasts all performance parameters from the captured data.

The proposed model is unique in extracting accurate volumetric measurements directly from multiple point clouds in a developed code using Delaunay triangulation instead of extracting them from textured models in modelling software which is neither automated nor time-effective. Furthermore, the presented model uses a self-calibration approach aiming to eliminate the pre-calibration procedure required before image capturing for each camera intended to be used. Thus, any worker onsite can directly capture the required images with an easily accessible camera (e.g. handheld camera or a smartphone) and can be sent to any processing device via e-mail, cloud-based storage or any communication application (e.g. WhatsApp).

The purpose of this study is to augment the perceived service quality (PSQ) dimensions as well as evaluate the effects of pandemic susceptibility and severity by appending crucial enablers of customer satisfaction (CS) in the restaurant industry (RI).

The top 10 restaurants from Mumbai and Kolkata were selected based on the Conde Nast Traveller Magazine List, 2020. The study used a cross-sectional design to collect responses from 840 respondents across the two major metropolitans of India after the second wave of COVID-19 by employing a structured questionnaire. The proffered hypotheses in this study were validated using factor analysis and structural equation modelling (SEM) techniques.

This research espies pivotal facilitators of CS and customers' perceived value (CPV). The results divulge that food quality (FQ) and tangibility dimensions markedly enhance CS while the FQ and digital technologies (DT) dimensions augment CPV in Indian restaurants. The study asserts that CPV acts as a partial mediator between FQ and DT on the one hand and CS on the other. In addition, perceived pandemic susceptibility (PPSU) and perceived pandemic severity (PPSE) moderate the association between CPV and CS in restaurants.

This study exemplifies the critical enablers of CS and CPV that may invigorate restaurant owners, managers and policymakers to prioritize the identified dimensions to aggrandize CS and CPV quotients.

The study enriches the literature by assimilating DT and CPV dimensions in a comprehensive theoretical framework. The research is unique in attempting to unfurl the moderating effects of PPSU and PPSE in the RI.