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Analysis of interactions among the variables of supply chain performance measurement system implementation

Parikshit Charan (Department of Management Studies, Indian Institute of Technology Delhi, New Delhi, India)
Ravi Shankar (Department of Management Studies, Indian Institute of Technology Delhi, New Delhi, India)
Rajat K. Baisya (Department of Management Studies, Indian Institute of Technology Delhi, New Delhi, India)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 25 July 2008

Abstract

Purpose

The purpose of this paper is to determine the key supply chain performance measurement system (SCPMS) implementation variables, on which the top management should focus, so as to improve the effectiveness and efficiency of supply chain (SC).

Design/methodology/approach

In this paper, an interpretive structural modeling (ISM)‐based approach has been employed to model the SCPMS implementation variables. These variables have been categorized under “enablers” and “results.” The enablers are the variables that help boost the SCPMS implementation variables, while results variables are the outcome of good SCPMS implementation.

Findings

The paper highlights the variables associated with implementation of SCPMS. A key finding of this modeling is that awareness about performance measurement system (PMS) in SC is a very significant enabler. For better results, top management should focus on improving the high‐driving power enablers such as awareness of PMS in SC, commitment by the top management, consistency with strategic goals, funding for PMS implementation, and effective information systems.

Originality/value

In this paper, an interpretation of SCPMS implementation variables in terms of their driving and dependence powers has been carried out. Those variables possessing higher driving power in the ISM need to be taken care of on a priority basis because there are a few other dependent variables being affected by them.

Keywords

Citation

Charan, P., Shankar, R. and Baisya, R.K. (2008), "Analysis of interactions among the variables of supply chain performance measurement system implementation", Business Process Management Journal, Vol. 14 No. 4, pp. 512-529. https://doi.org/10.1108/14637150810888055

Publisher

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Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited