Business Process Management Journal

Retraction notice: Organizational learning, innovativeness and performance of financial service firms in an emerging market: examining the mediation effects of customer-focused strategy

Retraction notice: Integrated thinking, earnings manipulation and value creation: Malaysian empirical evidence

Retraction notice: Impact of online customer reviews and deep learning on product innovation empirical study on mobile applications

Retraction notice: Impact of high-performance work practices in human resource management of health dispensaries in Qassim Region, Kingdom of Saudi Arabia, towards organizational resilience and productivity

Retraction notice: The effect of a separate risk management committee (RMC) towards firms’ performances on consumer goods sector in Malaysia

Retraction notice: Strategy on development of innovative ecosystem in customer values

Retraction notice: Effect of environmental management accounting practices on organizational performance: role of process innovation as a mediating variable

Retraction notice: Does an MBA degree advance business management skill or in fact create horizontal and vertical mismatches?

Barriers to manufacturing integrated circuit chips in the Indian semiconductor manufacturing industry using the grey influence analysis (GINA)

This study identifies and ranks the barriers to manufacturing integrated circuit (IC) chips in the Indian semiconductor manufacturing industry by examining the causal…

Navigating through processes: a bibliometric landscape of BPM in human resources

This study aims to bridge the gap in the existing literature by exploring BPM practices applied to HRM to optimize organizational performance, identifying key thematic clusters…

Unveiling structural and emotional drivers of dynamic capabilities in family firms: the contingent role of firm size

This study investigates the influence of family involvement in firm ownership on the deployment of dynamic capabilities, differentiating between the more structural aspects of…

Transformational leadership, ESG performance, corporate reputation and competitive advantage: a serial mediation model

Given the competitiveness of the business environment globally, environmental, social and governance (ESG), which represents a sustainable development framework that integrates…

Making knowledge management transparent: a new perspective on KM processes integration in the organizational framework

While scholars agree on the complexity of knowledge management processes (KMPs), achieving a comprehensive understanding of these processes and how they integrate into the core…

The four Ps of closed-loop manufacturing: a hybrid SEM-ANN model for optimizing sustainable performance

Despite the growing interest in closed-loop manufacturing, there is a lack of comprehensive frameworks that integrate product development, production processes, people and…

A review of AI and machine learning contribution in business process management (process enhancement and process improvement approaches)

The significance of business processes has fostered a close collaboration between academia and industry. Moreover, the business landscape has witnessed continuous transformation…

Lean Six Sigma financial performance in China and the United States: an international comparative empirical study

Despite the global success of Lean Six Sigma (LSS) operations, they are frequently criticised for failing to improve a company’s financial performance. This study investigated and…

Digital innovation in software SMEs: the synergy of digital entrepreneurship opportunities, knowledge generation and market-sensing capabilities via moderated–mediation approach

This study drawing upon opportunity-ability-motivation (OAM) theory focuses on digital entrepreneurship opportunities (DEOs), knowledge generation capabilities (EKGCs) and…

Impact of digital platform capability on innovation performance: the serial mediation effects of external knowledge search and resource bricolage

In the era of the digital economy, digital platform capability plays an important role in the process of firm digitization. This study aims to investigate the relationships among…

Impact of ESG ratings on carbon emission reduction performance in context of green development—evidence from Chinese manufacturing listed enterprises

In the context of green development in China, the circumstance in which Environmental, Social and Governance (ESG) ratings function has changed. As an important external…

Exploring Savico’s journey: dynamic capabilities and Industry 4.0 integration in organisation–industry actor relationships

The purpose of the study is to enhance the extant empirical and conceptual understanding of Industry 4.0 (I4.0) adoption and its repercussions for an organisation operating in an…

Business processes for data monetization: an exploratory analysis and proposition of design patterns

The data monetization market is valued at $1.5 billion, with an expected annual growth rate of 25%. This growth presents significant opportunities for companies to expand their…

Refueling intellectual capital toward innovation performance of SMEs in Saudi Arabia: mediating the role of entrepreneurial opportunity recognition

The objectives of this research were to inspect the relationship of intellectual capital (IC), along with its dimensions (human, structural and internal and external relational…

Can digital transformation promote the turnaround of declining firms? Empirical evidence from Chinese listed companies

Digital transformation provides a new impetus for the development of declining firms. However, there is currently a lack of sufficient research on whether digital transformation…

Business model reconfiguration in low-tech firms: a process-based case study

This study aims to capture organizational transformation by delving into the process of business model (BM) reconfiguration in small firms operating within low-tech industries. It…

Impact of smart factory adoption on manufacturing performance and sustainability: an empirical analysis

Previous studies have focused on explaining the developmental paths and the relevant skills necessary for smart factories, based on an extensive review of the literature…

The role of industry 4.0 and ambidexterity on the SCM-SME performance link: Australia evidence

This paper aims to investigate the relationships amongst supply chain management (SCM) implementation, Industry 4.0 technologies, organisational ambidexterity and SMEs’…

Has digital infrastructure accelerated enterprises' specialization? Evidence from China

This paper intends to explore the impact and mechanism of digital infrastructure development on enterprises vertical specialization. The following questions are discussed: (1…

Increasing customer service competencies of airports: virtual integration competence, warmth and intimacy of artificial intelligence services

Airports are an essential part of the airline value chains. Artificial intelligence (AI) technologies are widely used at airports; the study aims to explore how the virtual…

Family successor CEO and innovation investment: a study based on the theoretical upper echelons and conflict theory

Grounded in upper echelons theory (UET) and conflict theory, the purpose of this study is to analyzes the innovative behavior of family firms from the perspective of the cognitive…

Increasing the collaboration of data science stakeholders with a knowledge management system

This paper presents the design and implementation of collaborative data science framework (CoDS), a knowledge management system for consolidating data science activities in an…

Digitalization capability and digital product and service innovation performance: empirical evidence from China

Digital product and service innovations (DPSI) has attracted widespread attention from both management scholars and practitioners. Previous studies have documented that…

Intermediary business models: using blockchain technology for intermediary businesses

This study aims to complement the literature disparity regarding the practice of technology in intermediary business models, which is still limited. The discussions of this study…

The collaborative agglomeration of industries and the realization of the digital economy on the green high-quality development of cities

This study explores the role of industrial co-agglomeration and digital economy in influencing the green high-quality development of the Yellow River National Cultural Park to…

Do institutional dimensions play a role in IT firms’ performance? Determining the influence of green entrepreneurial orientation and dynamic capabilities in a developing context

Drawing an inference from institutional theory and dynamic capabilities view, this study empirically examined the impact of three institutional dimensions (regulative, normative…

Investigating customers’ purchase intentions for electric vehicles with linkage of theory of reasoned action and self-image congruence

In recent years, the global focus has increasingly shifted toward the adoption of electric vehicles (EVs) due to growing concerns about environmental sustainability and the…

Unlocking the potential of digital innovations on BPM: a bibliometric and systematic literature review

This study aims to perform a bibliometric and systematic literature review (SLR) to elucidate the current landscape and to propose a framework that defines and explores research…

Research on the evaluation and enhancement strategies of manufacturing clustered supply chain synergies

This paper takes the manufacturing cluster supply chain as the research object and explores the evaluation and enhancement strategy of manufacturing cluster supply chain synergy…

Unpacking synergistic dynamics between corporate governance and CSR – the role of stakeholder salience

This study delves into the mediating role of corporate social responsibility (CSR) in the relationship between corporate governance and firm performance while simultaneously…

Impact of patent infringement damages on firms' innovation performance: the moderating effects of patent-intensive industries

The patent thickets exacerbate patent infringement, especially in patent-intensive industries. Damages are a crucial remedy for patent infringement, upholding innovation…

Innovation and competitiveness in the industry 4.0 era: the SYNCHRO framework for digital servitization

This study aims to develop a theoretical and practical framework to guide manufacturing companies in their transition towards digital servitization (DS), identifying relevant…

Analyzing the impact of digital innovation ecosystem on the intelligent development in high-end equipment manufacturing industry: a dynamic QCA analysis

This study explores how the high-end equipment manufacturing industry (HEMI) achieves intelligent development through the digital innovation ecosystem. While this industry…

A holistic empirical approach to marketing activities and performance interaction in banking industry: the mediating role of customer-based brand equity

This paper aims to examine the direct impacts of marketing resources and marketing activities on several business performance indicators in the banking industry and the indirect…

Leveraging technological readiness and knowledge sources for green innovation: a resource orchestration perspective

This study delves into the intricate dynamics between technological readiness, knowledge sources and their collective impact on firms' ability to achieve ambidextrous green…

Strategic justification of integrated resource planning tools in organizations

This paper presents a novel multi-objective optimization model aimed at enhancing the success rate of resource planning (RP) implementation. The model optimization is developed…

Augmenting supply chain resilience through AI and big data

Natural calamities like earthquakes, floods and epidemics/pandemics like COVID-19 significantly disrupt almost all the supply networks, ranging from medicines to numerous…

Top management team heterogeneity and peer effects in investment decision-making: based on the social learning perspective

The purpose of this paper is to form propositions about the relationship between top management team (TMT) heterogeneity and peer effects in investment decision-making and explore…

Disruptive production process innovation for sustainable business: evidence from an emerging economy

The study aimed to develop a disruptive production process innovation model from an emerging economy's agro-based dairy farming perspective based on the case of a Bangladeshi…

Five guidelines to improve context-aware process selection: an Australian banking perspective

Selecting which processes to improve plays a critical role in the first phase of the business process management lifecycle, but it is a step with known pitfalls. Decision-makers…

The impact of CEO overconfidence on digital transformation in specialized, refined, distinctive and innovative enterprises: evidence from China

This study aims to reveal the mechanism of CEO overconfidence in the digital transformation of specialized, refined, distinctive and innovative (SRDI) enterprises, thereby…

Does embeddedness in strategic alliances matter for innovation efficiency? The moderating roles of government R&D subsidies and standardization

This paper investigates the impact of strategic alliance network centrality and structural holes on firm innovation efficiency. In addition, the paper aims to explore the…

How enterprises in the digital age can “break through the cocoon and become new”: a study based on social media strategic capability

Social media is booming in the digital age, and its rich availability provides many opportunities for companies to innovate across borders. In reality, how enterprises use social…

Ownership concentration and SME IPO underpricing in India – moderating impact of board monitoring and resource provision role

The study aims to explore how the monitoring and resource provision function of board of directors impact the association between ownership concentration and small- and…

Big data analytics capabilities and leadership: catalysts of firm performance in telecommunications

The proliferation of big data analytics (BDA)-enabled tools and technologies has endowed organizations with the capacity to augment decision-making processes, optimize operational…

Big data analytics adoption success: value chain process-level perspective

Despite the considerable hype about how Big Data Analytics (BDA) can transform businesses and advance their capabilities, recognising its strategic value through successful…

Managing supply chain disruptions in pharmaceutical distribution: the roles of disruption orientation and mitigation strategies

The present study investigates the impact of supply chain disruption orientation (SCDO) on four supply chain disruption (SCD) mitigation strategies: supply chain integration…

Linking digital transformation with supply chain intelligence integration and carbon performance: does business model innovation matter?

Companies are actively pursuing digital transformation to achieve sustainable development; however, how digital transformation can help manufacturing firms improve carbon…

A hybrid multi-criteria decision-making approach for hospital sustainability performance assessment

Nowadays, the sustainability of healthcare services is of increasing importance. In particular, hospitals have ceased to be only treatment-oriented institutions and have begun to…

Do returnee executives influence firms’ relative exploratory innovation focus? The moderating role of economic policy uncertainty

Based on upper echelon theory and signaling theory, we aim to examine the impact of returnee executives on firms’ relative exploratory innovation focus and the moderating effect…

Investigating business process changes: a framework for identifying outdated process models

Due to a lack of event data, organizations using Business Process Management may struggle to update their process models whenever business process changes occur. As such…

Elevating excellence: a standardized process of training and development for private sector educational SMEs

The study aims to address the critical area of training and development within private educational small and medium-sized enterprises (SMEs) in Pakistan. It seeks to develop and…

SME supply chain resilience in disruptive times: the effects of supply chain robustness, access to government assistance and disruption intensity

This study investigates the antecedents of supply chain resilience of small and medium-sized enterprises (SMEs) and the effects of government assistance and disruption intensity…

Leading from a distance: nurturing trust in virtual and crisis environments

This study draws on the Social Process of Leadership (SPL) to identify the necessary behavioural leadership characteristics for trust-building in virtual crisis environments.

Tacit knowledge management process, product innovation and organizational performance: exploring the role of affective trust and task efficiency

Nowadays, it is hard to retain a knowledge monopoly since tacit knowledge has become essential for innovation and organizational effectiveness (ORP). This study analyzed the role…

The complexity of ECF investors’ peer-effect: a test of structural social influence theory by fsQCA approach

This study aims to investigate the causal complexity of ECF investors’ peer effect through two different paths of structural social influence.

Revisiting the ability of research and development activities to improve value relevance

This article aims to evaluate the informativeness of accruals on stock prices. Investors may misinterpret the information contained in accruals and produce accrual anomalies…

Business process management and digitalization – a reciprocal relationship

This study investigated the interplay between business process management (BPM) and digitalization in organizations and developed principles for designing their interaction.

Research on the correlation between the degree of digitization of manufacturing process links and economic benefits

This paper aims to provide a reference for the development of digital transformation from the perspective of manufacturing process links.

Drivers of platform ecosystem adoption: does innovation capability translate these drivers into improved firm performance

Building on the theory of resource-based view (RBV), this paper is determined to explore the key drivers that drive platform ecosystem adoption by small businesses and mediation…

Mapping the way to a dark green enterprise: fuzzy cognitive map based analysis of factors affecting environmental performance for sustainable development

It is crucial to transform current enterprises to greener versions of them to reach the sustainable development goals. The first step of this transformation can be understanding…

Digitalization and productivity in the Chinese wind power industry: the serial mediating role of reconfiguration capability and technological innovation

Wind power is the most promising renewable energy source in China. The development of digital technologies has brought about unprecedented growth opportunities and prospects for…

“The dark spiral: exploring the impact of employee exploitation on cutting corners, unraveling the link through negative emotions and moral disengagement”

The pervasive issue of employee exploitation has surfaced as a salient ethical quandary within the context of modern-day workplaces, thereby demanding expeditious and imperative…

What is the role of cross-ownership in corporate digital innovation: “stepping stone” or “hindrance”?

The purpose of this study is to examine the impact of cross-ownership on corporate digital innovation and their specific mechanisms. Cross-ownership, who hold equity in two or…

Commercialisation of artificial intelligence: a research on entrepreneurial companies with challenges and opportunities

The research paper’s purpose is to contribute to the literature by analysing the essential resources and processes required for successful commercialisation, the contemporary…

Mapping the risks in technology integration for sustainable outcomes

Technology uptake in supply chains frequently encounters challenges when immediate, tangible benefits are not evident. Therefore, this article's central objective is to pinpoint…

SMEs internationalization! Market intelligence and entrepreneurial orientation influence on international performance: a moderation model

Drawing on resource-orchestration theory (ROT), this study investigates the influence of market intelligence and entrepreneurial orientation (EO) on international performance of…

Exploring the relationships between digital transformation, organizational slack and business performance: a configurational approach

The survival of companies today hinges on their adaptability and flexibility, with digital transformation (DT) and organizational slack (OS) playing crucial roles. Despite their…

A dynamic, two-way, individual-level, process-oriented framework for emergent leadership: modeling lateral influence in teams

Emergent leadership is a relatively new phenomenon, suggesting that leaders emerge from within teams without having a formal leadership assigned role. While emergent leadership…

Compensation incentives, geographical distance, and the successful exit of indirect CVCs

The literature suggests that increasing the intensity of compensation incentives for corporate venture capital (CVC) managers can contribute to successful exits of direct CVCs…

Intellectual property protection and corporate ESG performance: evidence from a quasi-natural experiment in China

Based on strategic choice theory, this study examines the impact and mechanisms of intellectual property demonstration city (IPDC) policy in China on corporate ESG performance.

Bridging governance gaps: politically connected boards, gender diversity and the ESG performance puzzle in Iberian companies

The main goal of this paper is to analyse the impact of political connections and gender diversity shaping Environmental, Social and Governance (ESG) components’ effects on the…

Unlocking digital innovation: a moderated-mediation approach exploring the knowledge creation processes, IT-enabled capabilities and absorptive capacity in software SMEs

This study aims to determine whether knowledge creation processes (KCPs) – knowledge exchange and knowledge integration affect digital innovation (DI), including information…

The effect of ESG performance on corporate green innovation

The transition to green growth goals requires the concerted efforts of the whole society. Enterprises, as important players in the market, play a key role in promoting green and…

New-venture gestation processes amid Covid-19 pandemic: antecedents of Saudi female nascent entrepreneurs

This research seeks to investigate the impact of individual entrepreneurial orientation (IEO) and entrepreneurial exposure on new-venture gestation activities during COVID-19…