Business Process Management Journal
Issue(s) available: 136 – From Volume: 3 Issue: 1, to Volume: 26 Issue: 7
Category:
Managing Quality
Volume 26
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Issue 7 2020
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Issue 6 2020
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Issue 5 2020 Emerging challenges for Business Process Management: the role of external resources and collaborations
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Issue 4 2020 Innovation and Co-creation Process in Service Enterprises - Implications for Process Management and Service Development
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Issue 2 2020
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Issue 1 2020
Volume 25
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Issue 7 2019
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Issue 6 2019
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Issue 5 2019
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Issue 4 2019
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Issue 1 2019 Knowledge transfer and organizational performance and business process: past, present and future researches
Volume 24
Volume 23
Volume 22
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Issue 6 2016
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Issue 4 2016
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Issue 3 2016
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Issue 2 2016 Discovering the Internet of Things (IoT): technology and business process management, inside and outside the innovative firms
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Issue 1 2016
Volume 21
Volume 20
Volume 19
Volume 18
Volume 17
Volume 16
Volume 15
Volume 14
Volume 13
Volume 12
Volume 11
Volume 10
Volume 9
Volume 8
Volume 7
Volume 6
Volume 5
Volume 4
Volume 3
A business process and portfolio management approach for Industry 4.0 transformation
Sophie Richard, Robert Pellerin, Jocelyn Bellemare, Nathalie PerrierThe purpose of this paper is to address the difficulties faced by manufacturing enterprises by providing a project portfolio management approach supporting the selection…
Development and application of a service design-based process for improvement of human resource management service quality
Arash Mashhady, Hamidreza Khalili, Ardalan SametiThis research approaches human resource management (HRM) as a service and aims to develop and test a process for improving perceived HRM service quality.
Rethinking picking processes in e-grocery: A study in the multichannel context
Mar Vazquez-Noguerol, Iván González-Boubeta, Iago Portela-Caramés, J. Carlos Prado-PradoGrocery sellers that have entered the online business must now carry out order fulfilment activities previously done by the customer. Consequently, in a context of online…
Systematic literature review – improving business processes by implementing agile
Anna Schmitt, Sabrina HörnerNumerous approaches from the field of economics already exist for the improvement of business processes. In the field of software development, work has been done on…
Adoption of supply chain finance by small and medium enterprises in China
Xiaobo Li, Bao Jiang, Jian LiSupply chain finance (SCF) is a promising financing solution for small and medium enterprises (SMEs). The study aims to highlight the determinants of the adoption of SCF…
Customer process-centric artefacts: a literature review
Elisabeth Zsoka Palvölgyi, Jürgen MoormannCompanies that strive to provide customers with value in their processes benefit from artefacts that allow them to better understand customer processes (CPs) and to…
The Business Process Design Space for exploring process redesign alternatives
Steven Gross, Katharina Stelzl, Thomas Grisold, Jan Mendling, Maximilian Röglinger, Jan vom BrockeProcess redesign refers to the intentional change of business processes. While process redesign methods provide structure to redesign projects, they provide limited…
The effect of a separate risk management committee (RMC) towards firms' performances on consumer goods sector in Malaysia
Flicia Rimin, Imbarine Bujang, Alice Wong Su Chu, Jamaliah SaidThis paper aims to examine the effect of setting up a separate risk management committee (RMC) on the performance of listed companies in Malaysia's consumer goods sector…
Potential impacts of blockchain technology on business practices of bricks and mortar (B&M) grocery stores
Mohammed T. NuseirThis paper investigates the impact of blockchain technology on the Bricks and Mortar (B&M) grocery sector from a technological and functional perspective.
Does an MBA degree advance business management skill or in fact create horizontal and vertical mismatches?
Gazi Mahabubul Alam, Morsheda Parvin, Ahmad Fauzi Bin Mohd Ayub, Romana Kader, Md. Mahfuzur RahmanAn old saying –“Jack of all trades, master of none”– deliberately asserts that the purpose of a master’s degree program is to generate high level job skills in order to…
Empirical assessment on factors contributing to integrity practices of Malaysian public sector officers
Razana Juhaida Johari, Md. Mahmudul Alam, Jamaliah SaidIntegrity-related issues are now endemic to public service bureaucracies. It is claimed that corruption in the public sector is very common in various…
Adoption, use and management of process mining in practice
Thomas Grisold, Jan Mendling, Markus Otto, Jan vom BrockeThis study explores how process managers perceive the adoption, use and management of process mining in practice. While research in process mining predominantly focuses on…
Aggregate metric model for evaluating business processes
Henry Chika EleonuThe purpose of this paper is to present a business process measurement framework for the evaluation of a corpus of business processes modelled in different business…
Implementing process improvement initiative: the role of visualisation and standardisation methods
Mumin Abubakre, Amjad Fayoumi, Ismail EleburuikeDue to the difficulties organisations face in implementing process improvement initiatives (PIIs), this research explores how visualisation and standardisation of business…
Managing business model innovation: an innovative approach towards designing a digital ecosystem and multi-sided platform
Nino Bernd Hoch, Stelian BradThis study aims to increase understanding regarding the transformation of traditional business models, integrating digital technologies. The significance of digitisation…
A framework for procurement process re-engineering in Industry 4.0
Shubham Tripathi, Manish GuptaProcurement is a crucial part of supply chain management, consistently becoming a strategic vantage point in global competition. The industry 4.0 paradigm is transforming…
Alignment patterns for process-oriented appraisals and rewards: using HRM for BPM capability building
Aygun Shafagatova, Amy Van LooyWhile the business process management (BPM) literature highlights the significance of aligning employee appraisals and rewards practices with business processes, little is…
Ambidexterity in collaborative new product development processes
Kim Sundtoft Hald, Chiara NordioThe objective of the present research is to explore how firms, when engaged in collaborative new product development (NPD) activities, may be understood to be successful…
Organizational ambidexterity: antecedents, performance and environmental uncertainty
Dimitrios KafetzopoulosThis paper is to examine whether organizational ambidexterity leads to success. Moreover, it attempts to understand how proactiveness and quality orientation might create…
Effect of environmental management accounting practices on organizational performance: role of process innovation as a mediating variable
Ria Nelly Sari, Aura Pratadina, Rita Anugerah, Kamaliah Kamaliah, Zuraidah Mohd SanusiThis study aims to determine (1) the effect of environmental management accounting on organizational performance and (2) the mediating effect of process innovation on the…
Development of market-oriented strategies through cross-functional integration in the context of the food and beverage industry
Ana Beatriz Murillo Oviedo, Marcio Lopes Pimenta, Éderson Luiz Piato, Per HilletofthThe objective of this study is to analyze how cross-functional integration contributes to the development of market-oriented strategies in the context of food and beverage…
Blockchain-driven supply chain decentralized operations – information sharing perspective
Xiaofang Xue, Junpeng Dou, Yao ShangInformation sharing helps improve the efficiency of the supply chain. However, there are some problems in the multi-stage structure supply chain, such as untimely…
A systematic literature review of process modeling guidelines and their empirical support
Diego Toralles Avila, Rubens Ideron dos Santos, Jan Mendling, Lucineia Heloisa ThomProcess modeling guidelines are a valuable instrument for increasing the quality of process models. Since finding and selecting suitable guidelines are challenging, this…
Effects of continuous improvement in streamlining HRM practices
Vathsala Wickramasinghe, M.N. ChathuraniThis study investigates the effect of continuous improvement initiatives in streamlining HRM practices in Sri Lanka.
IT-enabled organizational transformation: a structured literature review
Jan vom Brocke, Alexander Michael Schmid, Alexander Simons, Norizan SafrudinThis paper presents a structured literature review of studies on IT-enabled organizational transformation to determine the state of the art and to identify areas for…
Contribution of prejudiced clustering education system in developing horizontal and vertical mismatch in job market: quality of employees in banking sector
Gazi Mahabubul Alam, Samsilah RoslanEducation system supplies the required manpower in order to ensure the national prosperity. A salient link between education and business sector is a prerequisite to cater…
Breadth of external knowledge search in service sectors
Dragana RadicicThere is a dearth of empirical research on the impact of external knowledge search on innovation performance in different categories of service firms. This study explores…
Supply chain communication and cultural compatibility: performance implications in the global manufacturing industry
Hung Nguyen, George Onofrei, Dothang TruongResearch has extensively focused on the cultural differences in supply chain collaboration while neglecting the importance of cultural similarities and compatible goals…
Human factor in business process management: modeling competencies of BPM roles
Martin Hrabal, David Tuček, Vieroslav Molnár, Gabriel FedorkoThe study proposes competence models for the roles of process owners, process analysts and industrial engineers based on qualitative research.
Organizational change as tension management: a grounded theory
Cristiano Ghiringhelli, Francesco ViriliImplementing automatic sorting operations in the parcel delivery industry can dramatically improve both capacity and service quality but demands radical and complex…
Introducing a strategic perspective in lean thinking applications through system dynamics modelling: the dynamic Value Stream Map
Guido Noto, Federico CosenzLean Thinking is an operation management discipline which aims to identify, map and analyse the activities forming a process to detect “value waste” and outline the most…
Business process modeling, implementation, analysis, and management: the case of business process management tools
Behjat Zuhaira, Naveed AhmadSignificant numbers of business process management (BPM) projects fail. Their failure is attributed toward many factors. Among them, low quality of BPM is one reason. Some…
Enhancing patient flow in emergency department (ED) using lean strategies–an integrated voice of customer and voice of process perspective
Ali Alowad, Premaratne Samaranayake, Kazi Ahsan, Hisham Alidrisi, Azharul KarimThe purpose of this paper is to systematically investigate the patient flow and waiting time problems in hospital emergency departments (EDs) from an integrated voice of…
Contribution of informal and institutional skills provisions on business inception and growth: evidence from manufacturing and service industries
Gazi Mahabubul Alam, Morsheda Parvin, Md. Mahfuzur RahmanCriteria of skills and their schemata have evolved out of historical social practices. Interpretation of social events is guided and constrained by the prevailing…
“Process of strategic planning and cognitive diversity as determinants of cohesiveness and performance”
Radoslaw NowakThe purpose of this paper is to investigate the effects of the process of strategic planning on cohesiveness and performance in cognitively diverse units.
What influences the innovation environment in BPO companies?
Emanuel Soares Ponciano, Creusa Sayuri Tahara AmaralThe purpose of this paper is to present the factors that form the innovation environment in the Business Process Outsourcing (BPO) sector, from a case study in a Brazilian…
An examination of associations between business process management capabilities and the benefits of digitalization: all capabilities are not equal
Yvonne Lederer Antonucci, Annetta Fortune, Mathias KirchmerWhile organizations have learned to understand the importance of developing business process management (BPM) capabilities, digitalization now transforms business…
The revitalization of service orientation: a business services model
Albert Plugge, Shahrokh Nikou, Harry BouwmanDue to the convergence of rapid business developments and digitization challenges, service orientation is back on the research agenda as a concept to improve firms…
Conceptualizing on dynamically stable business processes operation: a literature review on existing concepts
Sérgio GuerreiroThe purposes of this paper are: (1) to identify what types of business process operation controllers are discussed in literature and how can they be classified in order to…
A systematic literature review on the usage of eye-tracking in understanding process models
Rafael Batista Duarte, Denis Silva da Silveira, Vinícius de Albuquerque Brito, Charlie Silva LopesBusiness process modeling can involve multiple stakeholders, so it is natural that problems may occur during the designing and understanding processes. One way to perceive…
ISSN:
1463-7154Renamed from:
Business Process Re-engineering & Management JournalOnline date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Majed Al-Mashari
Further Information
