Business Process Management Journal
Issue(s) available: 129 – From Volume: 3 Issue: 1, to Volume: 25 Issue: 7
Category:
Managing QualityVolume 25
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Issue 7 2019
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Issue 6 2019
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Issue 5 2019
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Issue 4 2019
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Issue 1 2019 Knowledge transfer and organizational performance and business process: past, present and future researches
Volume 24
Volume 23
Volume 22
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Issue 6 2016
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Issue 4 2016
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Issue 3 2016
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Issue 2 2016 Discovering the Internet of Things (IoT): technology and business process management, inside and outside the innovative firms
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Issue 1 2016
Volume 21
Volume 20
Volume 19
Volume 18
Volume 17
Volume 16
Volume 15
Volume 14
Volume 13
Volume 12
Volume 11
Volume 10
Volume 9
Volume 8
Volume 7
Volume 6
Volume 5
Volume 4
Volume 3
TQM, SCM and operational performance: an empirical study of Indian pharmaceutical industry
Sanjay Sharma, Sachin ModgilThe purpose of this paper is to investigate the impact of total quality management (TQM) and supply chain management (SCM) practices on operational performance, and their…
Organizational planning for quality management in the digital age
Falk Johannes Behmer, Roland JochemQuality managers today require a holistic, overreaching view on the organization and its goals in order to plan the quality management organization (QMO) effectively. The…
Internet of things architectures: do organizational strategies matters?
Niraj Kumar Vishwakarma, Rohit Kumar Singh, R.R.K. SharmaThe technology used by an organization is significantly influenced by the organization’s preferred competitive capabilities. The Internet of things (IoT) is an important…
Directives for effectiveness management in the organization
Jan M. MyszewskiQuality management (QM) principles define the values of the organizational culture that makes people focus on quality assurance and improvement. However, the formulation…
Does supply chain finance improve SMEs performance? The moderating role of trade digitization
Zulqurnain Ali, Bi Gongbing, Aqsa MehreenA growing need for financing in small and medium enterprises (SMEs) has become a significant obstacle to the development of firms. To remove this barrier, the purpose of…
Accounting and quality management: the accounts payable function under ISO 9000
Leonardo Sedevich-FonsThe purpose of this paper is to analyze the relationships between the ISO 9000 model and the accounts payable function, describe the potential benefits of their…
Capabilities for managing business processes: a measurement instrument
Amy Van LooyWell-founded measurements are of high value because a better connection between business process management (BPM) and maturity models (MMs) improves an organization’s…
Building high performance supply-chain relationships for dynamic environments
Muhammad Usman Ahmed, Mehmet Murat Kristal, Mark Pagell, Thomas F. GattikerThe purpose of this paper is to explore how different forms of integration interact with environmental dynamism to influence the outcomes of a buyer–supplier relationship…
The adaptation of business process management maturity models to the context of the knowledge economy
Marek Szelagowski, Justyna Berniak-WoźnyThe purpose of this paper is to investigate whether the current business process management (BPM) maturity models meet the requirements of evaluating organizations in the…
Digital transformation of global business processes: the role of dual embeddedness
Peter Ekman, Peter Thilenius, Steven Thompson, Jonathan WhitakerWhile much existing research on multinational corporation (MNC) digital transformation has followed a linear design and implementation logic using cross-sectional data…
A process architecture pattern and its application to designing health services: emergency case
Oscar BarrosThe purpose of this paper is to present a process architecture pattern for designing particular components of a complex service. The proposal emphasizes the design of the…
Open innovation in family firms: empirical evidence about internal and external knowledge flows
Pasquale Del Vecchio, Giustina Secundo, Michele Rubino, Antonello Garzoni, Demetris VrontisThe purpose of this paper is to shed light on how family firms execute open innovation strategies by managing internal and external knowledge flows (KF) to provide a…
Inter-regional innovation correlation effects and influencing factors in China
Xiongfeng Pan, Yang Ming, Mengna Li, Shucen Guo, Cuicui HanThe purpose of this paper is to find out the characteristics and evolutionary trends of China’s inter-regional innovation correlation network, the status and roles of each…
Applications of business governance and the Unified BPM Cycle in public credit recovery activities
Abimael Rondon Do Nascimento, Roquemar de Lima Baldam, Lourenço Costa, Thalmo de Paiva Coelho JuniorThe performance of the state machine has been the subject of research and innovative practices, which seek to explore its sources of knowledge and improve its internal…
Process improvement in a radiology department
Hatice Camgoz-Akdag, Tuğçe BeldekThe purpose of this paper is to improve the mammography and ultrasound screening processes to increase the healthcare system quality and patients’ pleasantness while…
Green supply chain management and business performance
Ayman Bahjat Abdallah, Wafaa Shihadeh Al-GhwayeenThe purpose of this paper is to examine the impact of green supply chain management on environmental performance (EP), operational performance (OP), and business…
Development of sectoral brands with emphasis on structure and processes
Marina Toledo de Arruda Lourenção, Letícia Miyamaru, Janaina de Moura Engracia Giraldi, Silvia Inês Dallavalle de PáduaSectoral brand management processes have presented planning, development and implementation challenges. With the aim of reducing these managerial problems, the purpose of…
Business process management maturity and performance
Guido Ongena, Pascal RavesteynThe importance of contextual factors is increasingly recognized in the field of business process management (BPM). The purpose of this paper is to investigate the relation…
Recruitment process and its impact on retention of commercial pilots in Indian aviation industry
Meera ShankerThe purpose of this paper is to find out the effect of recruitment practices on the retention of commercial pilots by the airlines in India. Often it is found that trained…
Toward robotic process automation implementation: an end-to-end perspective
Filipa Santos, Rúben Pereira, José Braga VasconcelosRobotic process automation (RPA) seeks to automate business processes, using software robots that interact with systems through their user interface, improving efficiency…
A model for determining the value of patient satisfaction in healthcare
Jan M. Myszewski, Madhav SinhaThe purpose of this paper is to find determinants of the effectiveness of the business improvement processes that create value for services offered to patients in…
Big data and risk management in business processes: implications for corporate real estate
Enrico Battisti, S.M. Riad Shams, Georgia Sakka, Nicola MigliettaThe purpose of this paper is to improve understanding of the integration between big data (BD) and risk management (RM) in business processes (BPs), with special reference…
Negative MWOM and value co-destruction during destination crises
Alkmini Gkritzali, Eleni Mavragani, Dimitris GritzalisThe purpose of this paper is to examine the impact of microblogging word of mouth (MWOM) through twitter on value co-destruction for Athens, as a tourism destination…
Story-making as a method for business modelling
Meyer Haggège, Anne-Lorène VernayImagining a new business model is a creative process that requires entrepreneurs to define how a firm can create and capture value with a new activity. The literature…
Developing strategies to improve agility in the project procurement management (PPM) process
Santosh B. Rane, Yahya Abdul Majid Narvel, Bhaskar M. BhandarkarThe ability of an organization to observe varying demands and efficiently meet them can be described as agility. Project procurement management (PPM) in the past was…
A prototype for continuous improvement of processes and their results in the field of higher education
Fouzia Kahloun, Sonia Ayachi-GhannouchiThe concept of business process (BP) management plays a major role in information systems with several applications. Modeling languages and tools can be used by domain…
Enterprise risk management and bow ties: going beyond patient safety
Hossam ElamirThe growing importance of risk management programmes and practices in different industries has given rise to a new risk management approach, i.e. enterprise risk…
Improving parent teacher meeting process through business process management life-cycle approach
Fazal Elahi, Ahmad Raza BilalThe purpose of this paper is to propose and validate the process of parent teacher meeting in private schools through applying BPM life-cycle approach and using quality…
Key critical success factors of BPM implementation: a theoretical and practical view
Bruna Kaziano do Amaral Castro, Aline Dresch, Douglas Rafael VeitThe purpose of this paper is to identify the key critical factors that affect the success of Business Process Management (BPM) implementations, considering the literature…
ISSN:
1463-7154Renamed from:
Business Process Re-engineering & Management JournalOnline date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen access:
hybridEditor:
- Professor Majed Al-Mashari
Further Information
