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After COVID-19, the current situation is more VUCA than ever. Tourism has shown great resilience but has been recently truncated. The question is how tourism destinations have coped with the pandemic and how are they preparing for other impacts in the future? This chapter analyses how Spanish tourism stakeholders have coped with the pandemic and whether tourism destinations are prepared for other hazards. It proposes a comparison of the preparations that have been made to deal with the crisis in the sector with those that are being made to deal with tsunamis. Even if this comparison may seem surprising, in both cases, we are dealing with the preparation for a hazard that affects a tourist destination. In view of this unprecedented situation, it has become clear that tourist destinations are vulnerable to different events that may occur, and risk management is necessary to be able to deal with all situations. This has shown that other hazards less frequent in Spain, such as tsunamis, have been relegated. Knowing how both hazards have been dealt with in the Spanish tourism sector will help to highlight weaknesses in planning. This will involve some anticipation and will avoid planning and management on the fly.

After the Great East Japan Earthquake (GEJE), the need for disaster case management (DCM) was highlighted through the efforts of the Sendai Bar Association, which investigated the situation of survivors. This paper provides an overview of DCM in Japan since the GEJE, including key findings from investigations and legal consultations conducted by the Sendai Bar Association and the first author, who took part in the surveys with survivors in Ishinomaki City, clarifying the large number of homebound survivors and their needs.

In recent years there has been growing attention to the importance of DCM for supporting life and housing recovery of disaster survivors. Along with the expansion of DCM activities over several decades in Japan, the need for DCM was increasingly recognized after the 2011 GEJE and tsunami, especially for home-based survivors left out of government-provided disaster recovery support programs. As one-on-one advice to support individual recovery needs, the focus of DCM in Japan is legal advice to help survivors effectively navigate support policies.

Since the GEJE, there has been growing support for DCM in Japan, including from practitioners, scholars, and regional and national governments. However, although DCM can be an effective way to support housing recovery, even 12 years after the GEJE, there are still survivors in need of additional support.

Drawing on a detailed case study and action research of the first author, this paper contributes to the still limited international literature on DCM in Japan.

The ways communities have regarded disasters and natural hazards in the cultural sphere can provide a lens to inform the understanding of their ability to withstand shocks and the factors that led to such conditions. Only by tracing the complexities of creating, transmitting and preserving a culture of preparedness among disaster-vulnerable communities can researchers and practitioners claim to be working toward policy that is informed by the communities’ own experience and design policy or programming on their behalf.

In efforts to prevent, respond to and recover from disasters, what alternatives are available to top-down strategies for imposing expert knowledge on lay publics? How is the context of communities’ socioecological context understood in the development of programs and policy on their behalf? What can be learned from community narratives and cultural practices to inform disaster risk reduction?

I collected examples of how different communities perceive, prevent and respond to disaster through art, music and literature and analyzed how these were embedded into local narratives and how historical context influenced such approaches. My findings show that communities use cultural practices to contextualize experiences of hazards into their collective narrative; that is, storytelling and commemoration make disasters comprehensible. By incorporating such findings into existing policies and programs, institutions may be able to more effectively apply them to affected communities or build new ones around their actual needs and experiences.

By framing disasters as an anthropological inquiry, practitioners can better recognize the influence of a place’s nuance in the disaster management canon–guided by these details, not despite them.

Studies on land acquisition (LA) and recovery simulations have garnered considerable attention amidst climate change. Previous literature has reported that LA and relocation contribute to reducing repetitive disaster losses or downzoning (limiting development). However, studies on decision-making about resettlement or relocation for landowners or decision-makers for disaster-impacted lands are limited. This study aims to qualitatively illustrate LA program schemes for recovery, and identify the underlying concepts of LA in Italy, the United States and Japan. By doing so, this study contributes to construction of future agent-based recovery simulations.

This study seeks to identify a variety of LA models in different contexts to provide input for future works. This study employed multiple case studies to explore common and contrasting results, and identify varied LA concepts. The methodology involved a literature review, including official reports, to examine the timeframes of LA projects qualitatively, complemented using aerial photos to confirm related land use changes pre- and post-LA.

The results indicate that buyout programs in the United States enhance renaturalization in flood-prone areas as a downzoning approach. In contrast, LA in Japan focuses on the continuation of communities or neighborhoods through the recovery and relocation process. In Italy, LA is used to contribute to supporting the tradition/legacy of historic housing and facilities for post-disaster temporary dwellings, reflecting an underlying concept of “tradition and legacy.”

This comparative study fills a research gap by focusing on LA concepts, and its novelty lies in finding the underlying concepts of LA in three countries. Through international comparison, it suggests that LA in Japan could incorporate conservation of the historical town center or the opportunity for downzoning.

This study aims to develop an extended social attachment model for expatriates, integrating a multiple stakeholder perspective, to understand evacuation decisions during disasters.

Through interviews with 12 Tokyo-based expatriates who experienced the 2011 Tohoku earthquake, tsunami and nuclear disasters, this study collects the lived experiences of a diverse set of expatriates. This data is analyzed abductively to map relevant evacuation factors and to propose a reaction typology.

While the 2011 Tohoku disasters caused regional destruction and fears of nuclear fallout, Tokyo remained largely unscathed. Still, many expatriates based in Tokyo chose to leave the country. Evacuation decisions were shaped by an interplay of threat assessment, location of attachment figures and cross-cultural adjustment. The study also discusses the influence of expatriate types.

Disaster planning is often overlooked or designed primarily with host country nationals in mind. Expatriates often lack the disaster experience and readiness of host country nationals in disaster-prone regions in Asia and beyond, and thus might need special attention when disaster strikes. This study provides advice for how to do so.

By unpacking the under-researched and complex phenomenon of expatriate reactions to disasters, this study contributes to the fields of international human resource and disaster management. Specifically, seven proposition on casual links leading to expatriate evacuation are suggested, paving the way for future research.

This paper aims to examine and compare extant literature on the application of multi-criteria decision-making (MCDM) techniques in humanitarian operations (HOs) and humanitarian supply chains (HSCs). It identifies the status of existing research in the field and suggests a roadmap for academicians to undertake further research in HOs and HSCs using MCDM techniques.

The paper systematically reviews the research on MCDM applications in HO and HSC domains from 2011 to 2022, as the field gained traction post-2004 Indian Ocean Tsunami phenomena. In the first step, an exhaustive search for journal articles is conducted using 48 keyword searches. To ensure quality, only those articles published in journals featuring in the first quartile of the Scimago Journal Ranking were selected. A total of 103 peer-reviewed articles were selected for the review and then segregated into different categories for analysis.

The paper highlights insufficient high-quality research in HOs that utilizes MCDM methods. It proposes a roadmap for scholars to enhance the research outcomes by advocating adopting mixed methods. The analysis of various studies revealed a notable absence of contextual reference. A contextual mind map specific to HOs has been developed to assist future research endeavors. This resource can guide researchers in determining the appropriate contextual framework for their studies.

This paper will help practitioners understand the research carried out in the field. The aspiring researchers will identify the gap in the extant research and work on future research directions.

To the best of the authors’ knowledge, this is the first literature review on applying MCDM in HOs and HSCs. It summarises the current status and proposes future research directions.

Optimal clean-up procedures lie at the heart of the closeout phase of construction projects under contract law. However, due to its complexity involving multiple issues, potentially unfulfilled contractual obligations, performance claims and counter-claims, combined with consequently deteriorating stakeholder relationships, the management of closeouts is fraught with difficulties leading to suboptimal outcomes. This is particularly true where general contractor (GC) organizations do not have a claims management office (CMO) dedicated to improving such suboptimal clean-up outcomes. Thus, this study aims to develop a model by which CMOs’ may effectively manage the clean-up phase in an environment of closeout claims.

X-inefficiency theory was utilized as the theoretical lens guiding this study. The theory helps identify closeout strategies implemented by a GC, which manages completion claims through a CMO. Data were received and analyzed from a large GC, which served as the firm case study. In this case, managing the closeout completion claims was the main function of the CMO.

The average delay of closeout completion was four times greater than construction phase delays. The GC results highlighted the “economic destruction tsunami of projects,” as a root cause for these completion delays. Wrap-up activities under contract law are identified, including within the domains of statements of completion, project handover and debt settlement. Behavior strategies are also defined, including relational and contractual approaches. Moreover, a process for improving closeout claim performance is described, comprising project closeout identification, rational intra-firm behavior, closeout completion and program closeout practice.

Findings from this work can significantly contribute in X-inefficiency theory in relation to how a decrease of X-inefficiency will lead to better closeout claim performance. It also offers practical insights into how best to minimize delayed closeout completion while providing valuable lessons for stakeholders in complex infrastructure projects. Further, a model is developed that may be utilized by owners, consultancies, designers and other contractor organizations in an effort to improve closeout claim performance.

The purpose of this study is to provide the location of natural disasters that are poured into maps by extracting Twitter data. The Twitter text is extracted by using named entity recognition (NER) with six classes hierarchy location in Indonesia. Moreover, the tweet then is classified into eight classes of natural disasters using the support vector machine (SVM). Overall, the system is able to classify tweet and mapping the position of the content tweet.

This research builds a model to map the geolocation of tweet data using NER. This research uses six classes of NER which is based on region Indonesia. This data is then classified into eight classes of natural disasters using the SVM.

Experiment results demonstrate that the proposed NER with six special classes based on the regional level in Indonesia is able to map the location of the disaster based on data Twitter. The results also show good performance in geocoding such as match rate, match score and match type. Moreover, with SVM, this study can also classify tweet into eight classes of types of natural disasters specifically for the Indonesian region, which originate from the tweets collected.

This study implements in Indonesia region.

(a)NER with six classes is used to create a location classification model with StanfordNER and ArcGIS tools. The use of six location classes is based on the Indonesia regional which has the large area. Hence, it has many levels in its regional location, such as province, district/city, sub-district, village, road and place names. (b) SVM is used to classify natural disasters. Classification of types of natural disasters is divided into eight: floods, earthquakes, landslides, tsunamis, hurricanes, forest fires, droughts and volcanic eruptions.

The tourism sector is one of the fastest growing sectors in recent years according to the World Tourism Organization. In recent years, there have been an increasing number of disasters and crises. There are many factors affecting the tourism sector, from natural events to human impact. Tourism sector has suffered great damage from national and global crises. The Gulf War in 1991, the tsunami disaster in 2004, the global economic crisis in 2009 and the pandemic in 2019 can be given as examples of events that negatively affected tourism. The tourism sector in the world has faced the pandemic, which is the biggest global shock in recent times. This situation reinforces the need for tourism businesses and stakeholders to be prepared for crisis and pandemic. With the globalization of the tourism industry and the world becoming more interdependent and interconnected, it is a fact that crises occurring in one part of the world can affect tourism activities in a wider area or worldwide. Since tourism is not at the top of peoples list of needs, it is one of the first plans that tourists will change and cancel as soon as they perceive a threat to themselves. Therefore, the tourism sector is highly sensitive to crises and pandemics. In the face of crisis sensitivity, the tourism sector is also very skillful in eliminating the effects of the crisis as soon as possible. In this study, the impact of crisis and pandemic on the destination in the tourism sector will be explained with examples from some crisis and pandemic cases, and the requirements of tourism enterprises for crisis and pandemic preparedness will be underlined.

The purpose of this study is to present the possibilities of co-creation-type reconstruction methods by focusing on examples of reconstruction in communities affected by the 2011 disaster in Japan. This is because the reconstruction of a community is not a matter of supplementing what has been physically lost, but must include social and cultural aspects. We will also conduct research based on the idea that by placing the residents, who are the bearers of the community, in the lead role, we can achieve a recovery that promotes maturity, rather than a recovery that overwrites the community.

This research was initially conducted for the purpose of reconstruction assistance, but in the process, the author conducted research using information obtained through material surveys on local history and self-governing activities, interview surveys on pre-disaster life, and participatory observation of reconstruction activities. In order to extract knowledge on co-creative reconstruction methods, the author focused on the actual state of cooperation between residents, experts involved in reconstruction support, and the government, based on past research conducted by the author, and extracted what could be considered co-creation from this.

Co-creative reconstruction is defined as a state in which a shared vision for reconstruction is created by each organization involved in the reconstruction process, with the residents at the core, and collaboration is generated beyond the organizational framework in order to achieve the objectives. This case study can be divided into the following three stages: the stage where the local residents start the recovery process, the stage where a vision for recovery is drawn up based on the recovery project organized by the government, and the stage where collaboration beyond the organizational framework is created to achieve the recovery vision.

Compared to normal urban development, reconstruction projects in disaster-stricken areas are carried out simultaneously in a short period of time. Therefore, in order to capture the details of reconstruction, it is necessary to limit the target area and continue participant observation. However, the limited number of areas to be studied makes it difficult to conduct comparative verification. In addition, the unclear concept of “co-creation” requires the formation of common values through the verification of various case studies. Therefore, it is essential to form an environment in which various case studies can be collected and discussed.

Many of the research reports on earthquake recovery are extracts on specific themes. As a result, it is difficult to obtain an overall picture of how specific areas are recovering. As such, there are few examples that can serve as a reference when confronting reconstruction and an exploratory approach to the unclear future is required. Therefore, this study has practical findings in that it presents concrete sample information by clearly indicating issues and reconstruction systems on a long-term time horizon.

It is nonsense to impose a uniform recovery plan in the midst of a mature society with increasingly diverse values. It is necessary to explore the possibility of bottom-up reconstruction in which residents play a leading role as a way to realize individualized and diverse reconstruction. This study presents the possibility of promoting reconstruction while maintaining equal relationships among residents, experts, and the government.

First, the study captures the actual situation of the village before the earthquake and the actual situation of the village during the reconstruction process, using the village as the basic unit. Second, it captures the reconstruction process of the village over a 10-year time frame. According to a specific timeline, the activities, discussions, and institutional changes to promote reconstruction are positioned. Third, in the limited phase of earthquake reconstruction, the project is providing information and analysis from a comprehensive and multifaceted perspective by narrowing down the target areas and continuing high-resolution surveys.