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This study aims to investigate the formative evaluations of the training programmes of a Portuguese national railway public company for an entire calendar year. The aim is to uncover alternative configurations for the design of training programmes to create better levels of evaluation. This study is based on the following research question: What are the configurations that lead to the success and or failure of trainers and trainees? Among those, are there any common designs that generate the success and or failure of both trainers and trainees?

This study used matched data from an entire calendar year to examine the trainers and trainees’ evaluations of 429 training events. This study also used a fuzzy-set qualitative comparative analysis (fsQCA) to provide configurations that generate the success or failure of trainers and trainees. This methodology offers alternative pathways to the same outcomes and thus gives managers different options to reach similar results.

The results show that there are more configurations that lead to trainers’ success (five) than to its absence (four). However, the configurations that lead to trainees’ success (three) are less than those that lead to its absence (six). The findings indicate that a single common configuration exists that leads to high evaluations.

This study does not address summative evaluations. Regarding data, the study acknowledges the use of self-evaluations for trainees, although they serve as a proxy for a learning evaluation. The generalisation of the results outside the Portuguese railway company’s context is not possible.

The proposed analysis is applicable to other settings without restrictions. Managers may replicate this study’s approach in their organisations to uncover the alternative configurations that lead to the success or failure of trainers and trainees. They may adopt the ones that lead to successful outcomes and avoid the ones that lead to undesired ones.

This study is innovative because it addresses concurrently the success or failure of trainers and trainees that is only possible by using the fsQCA method. This study opted to use this method to provide alternative pathways to extreme outcomes: the most successful or the most unsuccessful. These multiple pathways are better results compared to traditional quantitative statistical methods that only provide a single estimated solution to the presence of the dependent variable; for example, a regression analysis or structural equation modelling.

Management training and development is currently in vogue. There appears to be a growing belief in the benefits of investment in training and development. When a market is buoyant is the time to consider and anticipate the consequences of a future downturn in demand. Such a downturn in demand may demonstrate increasing pressure to “justify” investment in training and development. There is a long established academic body of knowledge on the subject of evaluating training and development. From research evidence and the authors′ experience, the sponsors and the providers of training and development pay scant attention to systematic evaluation of these activities and investments. It is the authors′ contention that when the market′s critical assessment of the value of training and development increases there will be an increasing interest in evaluation. An overview of the history of evaluation traditions is provided and the state of play is commented upon. It is noted that there is a shortfall between theory and practice. It is argued that evaluation is a worthwhile and important activity and ways through the evaluation literature maze and the underpinnings of the activity are demonstrated, especially to management. Similarly the literature on evaluation techniques is reviewed. Tables are provided which demonstrate areas of major activity and identify relatively uncharted waters. This monograph provides a resource whereby practitioners can choose techniques which are appropriate to the activity on which they are engaged. It highlights the process which should be undertaken to make that choice in order that needs of the major stakeholders in the exercise are fully met.

The purpose of this study is to describe the evaluation of a training programme in a Portuguese family’s small and medium enterprise (SME) in the cosmetics industry. This study addresses the four levels of the Kirkpatrick Model and estimates the return on investment (ROI) of a training programme in sales.

The study follows a case design to address the analysis of the training outcomes. This study uses data from 53 employees and explore the programme’s results.

This study provides evidence on the reactions of the trainees to the programme; the learning which results from it; and on the changes in trainees’ behaviours and the consequent results. This study also estimates the ROI of the programme; it is 5.55.

The limitations to this study may be the use of data from a single training programme.

The research results offer managers some critical information in terms of future options in resource allocation. Training managers become more informed in making future choices on where to invest in training programmes.

The originality of the study regards the ROI estimation for an SME’s sales training programme. SMEs are not often addressed in the training evaluation literature. Because SMEs have limited organisational resources, and they do not invest much in training. Further, this estimation requires data gathering and reporting that is not commonly done, even for large firms.

This paper seeks to ascertain the effectiveness of a two-week-long faculty development programme (FDP), organized by Indira Gandhi National Open University (IGNOU), for teachers of the open and distance learning (ODL) system, with the aim of upgrading their knowledge and skills for developing print self-learning materials (SLMs). The specific aim of this study is to ascertain whether the objectives of the FDP have been achieved, to examine the effectiveness of the training programme and to suggest measures for improvement in future FDPs regarding the design and development of print SLMs.

The study was conducted using a descriptive survey research method, through semi-structured questionnaires and adopted purposive sampling. The first survey was conducted immediately after the completion of the programme, in order to collect feedback from the trainees, while the second survey was conducted after six months of the FDP, using the follow-up approach, so that more reliable and authentic results could be obtained.

The outcomes of the study revealed that the training had been effective in imparting appropriate knowledge and skills to the trainees, with respect to designing print SLMs. However, certain gaps were also identified and have been reported in this paper. Key suggestions have been made to address the shortcomings and improve forthcoming FDPs.

The present research focused on a specific training programme regarding the design and development of SLMs. Therefore, only the teachers and academics who participated in this specialized training activity were considered for the collection of feedback.

The recommendations of this work may be useful for the trainers, FDP coordinators, training institutions and ODL policymakers for planning and designing effective staff development activities for teachers and academics working in ODL institutions. These would be especially useful in the design of FDPs, aimed at orienting teachers who are involved in curriculum planning, design and development of learning resources.

This study is an original research based on the empirical primary data obtained by the researchers. As the largest open university in the world, IGNOU has been playing a key role in staff development for and in ODL in developing countries. This evaluative study of a specialized FDP in the area of SLM design and development is a significant work that may be valuable for planning the staff development strategies and building a training evaluation mechanism.

Outlines the key areas which manufacturing organisations should consider in order to improve the effectiveness of training programmes for production operators. The authors carried out a study of UK‐based manufacturing companies to identify current evaluation methods, and identify the predominant barriers to the implementation of effective training programmes. The research concluded that most of the companies believed that their training programmes did not realise the full potential in terms of higher productivity, better on‐the‐job performance, and improved quality. Causal factors were found to be inadequate training objectives and evaluation mechanisms, which stem from a number of barriers. Proposes a training programme measurement model, which has been adapted from existing concepts, and could be applied by manufacturing organisations as a framework for carrying out appropriate evaluation activities. Concludes with some recommendations for future policy, and areas of further research in the implementation of training programmes in manufacturing organisations.

The librarian and researcher have to be able to uncover specific articles in their areas of interest. This Bibliography is designed to help. Volume IV, like Volume III, contains features to help the reader to retrieve relevant literature from MCB University Press' considerable output. Each entry within has been indexed according to author(s) and the Fifth Edition of the SCIMP/SCAMP Thesaurus. The latter thus provides a full subject index to facilitate rapid retrieval. Each article or book is assigned its own unique number and this is used in both the subject and author index. This Volume indexes 29 journals indicating the depth, coverage and expansion of MCB's portfolio.

Provides a review of the methodologies used to evaluate various US‐implemented employment and training programmes. Considers the role of experimental evaluations and finds them to be the most powerful method for assessing programme effectiveness. Finally, presents recommendations for planning an evaluation strategy.

This article aims to investigate the challenges faced during the training and development (T&D) evaluation process from the point of view of faculty members and HR managers in Saudi Arabian public universities, and to examine the influence of these challenges on the effectiveness of T&D programmes in public universities.

Exploratory research using semi-structured interviews to determine the challenges faced during T&D evaluation was employed. Participants included faculty members (n = 23) and senior managers (n = 05) working in four public universities in Saudi Arabia. The interviews were transcribed and subjected to thematic analysis.

The outcome highlights the challenges faced during the T&D evaluation process: a lack of performance measurement and role ambiguity H.R.M. practices. Finally, this study aims to investigate how do these challenges influence the higher education sector.

To the best of the researcher's knowledge, this is one of the first attempts to explore challenges within the T&D evaluation process in Saudi Arabian higher education. The results should therefore broaden the scope of the available literature and fill a research gap, particularly regarding the Gulf Cooperation Council (GCC) of Nations.

The Youth Training programme (YT), formerly known as the Youth Training Scheme, has been in existence for over 11 years. During that time the objectives and content of the programme have changed, and so too has the institutional framework within which the school‐to‐work transition takes place. Provides a detailed account of the historical development of the YT programme, and highlights a number of structural characteristics of the programme that raise implications for the econometric assessment of the programme′s impact on employment probabilities and wages. Presents a review and assessment of the UK literature on the econometric evaluation of YT. Concludes by raising a number of implications for future research.

The evaluation of training programmes is discussed: objectives must be defined and a proper experimental design must be used. The article describes a field study in “Self‐esteem Training” which was also used to examine the application of the Solomon four group design. It was shown that although the participants in the study were unqualified in their support for the programme, the evaluation revealed that it did not have the desired effect on job satisfaction and organisational commitment.