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Based on a news media review, this chapter explores how micro enterprises (MEs) and small and medium-sized enterprises (SMEs) within the Norwegian tourism sectors were impacted by COVID-19 in early 2020. It examines central stakeholders' and tourism SMEs and MEs first responses to the pandemic. Similar to previous crises and disasters, the case of COVID-19 demonstrates the reliance on top-down management approaches, notably governmental compensation schemes and subsidies. Given the magnitude of the impacts related to travel bans and border closures, response mechanisms remained largely insufficient. The media reviews reveals that in the first months after the COVID-19 pandemic outbreak, Norwegian tourism SMEs and MEs have responded in five ways that are to some extent time-displaced yet continue simultaneous: (1) early response to business survival, (2) smaller operational changes, (3) employee layoff and bankruptcies, (4) innovation and alternative income sources and (5) gradual reopening. The Norwegian tourism recovery will strongly rely on domestic tourism which requires a reorientation of communication strategies and Norwegianization (Fornorsking) of product development and innovation. Some Norwegian destinations have already demonstrated that high dependability on international tourists and often disintegrated tourism development may threaten sustainability and prosperity of local communities, and post-COVID-19 recovery strategies will be needed that mitigate the dependence on international markets, mono-seasons or tourism as a mono-industry.

The purpose of this study is to extend the existing literature on the relationship between psychological empowerment and individual performance (IP) through the mediating role of intrapreneurial behaviour (IB). Therefore, the empowerment theory (ET) and psychological entrepreneurship theory (PET) were integrated to nurture the IP of medium enterprises (MEs) production/operations managers by analyzing the mediating influence of IB on the psychological empowerment–IP relationship.

Survey method was engaged by means of self-administered questionnaire. Data were collected from a sample of 355 MEs production/operations managers and analysed with partial least square (PLS) structural equation modelling (SEM).

According to the results, Psychological empowerment (PE) has a significant direct relationship with both IB and IP. Equally, IB has a positive significant impact on IP. Moreover, the mediating influence of IB on the psychological empowerment–IP relationship was established.

The result implies that MEs can stimulate the IP of production/operations managers by encouraging IB through psychological empowerment–IP relationship. Therefore, the psychological empowerment–IP relationship will manifest better when IB is invigorated among production/operations managers.

To the best of the authors’ knowledge, this paper is the first to examine the mediating influence of IB on the psychological empowerment–IP relationship, which revealed a significant contribution to both entrepreneurship and organizational behaviour literature. The IB literature is relatively lacking, particularly among developing countries and in particular Nigeria.

The objective of this paper is to extend the extant literature on the relationship between psychological safety (PS) and individual performance (IP) through the mediating influence of intrapreneurial behavior (IB). Therefore, the social exchange theory (SET) and psychological entrepreneurship theory (PET) are integrated to achieve this objective.

Survey method of data collection was engaged through self-administered questionnaire. The sample of 355 medium enterprises (MEs) production/operations managers was analyzed by means of partial least square (PLS) structural equation modeling (SEM).

The result shows that PS has a significant direct relationship with both IP and IB; likewise, IB has a significant positive influence on IP. The mediating influence of IB on the PS–IP relationship was also confirmed.

The result suggests that PS–IP relationship will be better explained when IB is fortified among managers. Therefore, MEs could stimulate production/operations manager performance by encouraging IB through PS–IP relationship.

To the authors’ knowledge, this paper is the first to study the influence of individual-level PS on the complete individual-level IB and the mediating influence of individual IB on PS–IP relationship. Moreover, the intraprenerurship literature is relatively lacking expressly among developing countries and precisely Nigeria. As such, the attention of researchers is important on the role of individual-level IB in MEs against the assumption that entrepreneurial events are limited to firm-level concerns.

The purpose of this study is to assess the validity of the psychological safety (PS), psychological empowerment (PE), intrapreneurial behaviour (IB) and individual performance (IP) construct measurements originally developed in Western individualistic cultures.

Proportionate stratified systematic sampling was used among the production/operations middle managers in Nigerian medium enterprises (MEs), resulting in 355 valid responses. The measurements were analysed through internal consistency analysis, content, convergent and discriminant validity analysis.

The result shows that all four construct measurements are suitable and appropriate to gauge the respective constructs in collectivistic cultures such as Nigeria.

Cross-sectional self-reported data were used to analyse the result of this study, which may lead to common method variance.

Organizations, especially MEs, can use the validated measurements of this study to enhance work results in the Nigerian context.

Collectivistic cultures can benefit from the widely used measurements of PS, PE, IB and IP despite been originally developed in Western individualistic cultures.

This paper extends the body of knowledge by validating the measurements of PS, PE, IB and IP in collectivistic cultures such as Nigeria. Measurement validation for these constructs is scarce in this context. Thus, this study will provide a consistent and efficient reference for forthcoming studies and improve the credibility and replicability of future research results in collectivistic cultures.

The characteristics of millions of SMEs, the way they operate, the growing employment they sustain, their collective influence over the quality of tourism products and destinations, and how to influence their development is arguably the most important issue for European tourism as we approach the millennium. This paper is based on a three‐day conference, Agenda 2010, convened by the Wales Tourist Board (WTB) and held at Llandudno in May 1998 during the UK Presidency of the EU. The meeting, supported by DGXXIII and the Welsh Office, was designed to highlight the contribution of Small and Medium Sized Enterprises (SMEs) to European tourism and make recommendations for facilitating and supporting their activities in the future. SMEs are defined by the EC as businesses employing less than 250 employees although the great majority in tourism employ less than 10. Most readers will know that DGXXIII has separate responsibilities within the EC for SMEs and for tourism.