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This article focuses on children’s social quality. Social quality can be understood as the extent to which people can engage in the social, economic, and cultural lives of their communities, under conditions that strengthen their well-being and potential. This article has two purposes. The first is to develop a league table ranking 23 countries’ children’s social quality based on comparative data. The second is to examine the correlation between these countries' commitment to promoting children’s social quality and reducing the child care gap, where childcare is insufficiently covered by child care leave or Early Childhood Education and Care.

We analyse the findings obtained from the children’s social quality league table and the child care gap league table for the 23 countries.

The findings reveal mixed relationships between the children’s social quality league table and the child care gap league table. These findings indicate that we cannot assume that countries prioritizing the reduction of the child care gap automatically possess the capacity or willingness to promote other aspects of children’s welfare. They also highlight the significance of encouraging countries to enhance their children’s social quality as a way to promote children’s welfare rather than solely reducing the child care gap.

Children’s social quality is a new research area. To explore it, this article makes an innovative attempt by exploring the connection between social quality, children’s welfare, and the child care gap. The league table of children’s social quality this article developed is the first of its kind.

This paper introduces the concept of ‘social quality’ as a measure of quality‐of‐life and it sets out a framework for identifying social indicators of the relationship between information and social quality. Social quality has four elements: socio ‐ economic security, social inclusion, social cohesion and empowerment. Illustrative indicators are identified at both national (Demos) and community (Ethnos) level for four different aspects of each social quality element: input, process, outcome and impact. Then the distribution of information and social quality between Demos and Ethnos levels is investigated. It is concluded that usable indicators of all aspects of each element of social quality can be identified and that analysis of informational social quality at Demos and Ethnos level can add to knowledge about information provision and policy, particularly with reference to minority and marginal communities.

Investigating some enriching perspectives on mid-career PSM and UrbEd ‘teaching, researching and innovation’ (Public Sector Management; Urban Education).

Alternative approaches, analyses, designs and methods (1) focused on national and local problems and policies, (2) to be reconstructed, researched, taught and enriched in practice-oriented MEd-courses for mid-careerists and (3) which might strengthen their capacities to shift from reflection in action to reflection on action. Two decades of UrbEd and PSM experiences in Amsterdam and Rotterdam are analysed. New perspectives – Social Quality and Artistic Empowerment initiatives – are assessed. The implications for current and future higher education policies and perspectives are then considered.

Initiatives implemented since the 1980s are bearing fruit. These address urban problems, foster innovation, enhance mid-career education and enable cross-border initiatives such as Social Quality measures. Such measures are well supported at the moment by practice-oriented policies at Applied Science Universities (ASUs).

The chapter’s recommendations might incite lecturers, (mid-career-) professionals of ASUs and local managers and authorities to intensify their cooperation with urban renewal projects and vice versa.

This study aims to investigate the role of social media in increasing trust, self-perceived creativity and millennial entrepreneurial satisfaction.

The empirical analysis was conducted using a sample of 385 millennial entrepreneurs that were recruited for online survey. After conducting reliability and validity tests, the data were analyzed using partial least squares structural equation modeling.

The results showed that the quality of social media information had a direct and indirect positive and significant effect on trust and satisfaction. Social media marketing activities had a direct and indirect positive and significant effect on trust and self-perceived creativity. System Quality of social media also has a significant direct influence on trust. However, there is no direct relationship to satisfaction. Finally, social media marketing activities have a significant direct effect on trust and satisfaction.

This research can contribute to marketing experts and millennial entrepreneurs in improving the quality of advertising information and the credibility of social media used to support creativity, trust and satisfaction. In addition, marketing experts and millennial entrepreneurs with online-based communities should optimize their marketing activities on social media.

This study has shown a more comprehensive model of the relationship between information quality, system quality, social media marketing activities, self-perceived creativity, trust and satisfaction. This study also reveals a significant direct and indirect effect of social media marketing activities on satisfaction.

The purpose of this study is on the social aspects of regeneration of historical neighborhoods in Iranian cities. For this purpose, the authors investigated the effect of the social capital of the residents of historical neighborhoods in Tehran on their subjective quality of life and on their willingness to continue living in these historical districts. This study was motivated by the fact that the primary issue in regeneration of Tehran’s historical districts is to stimulate the residents’ desire to continue living in their neighborhoods, thereby preventing the population from decreasing.

A review of the theoretical literature revealed that the subjective quality of urban life could act as an intermediary construct that explains the link between social capital and willingness to continue living in a district. With this assumption, the authors administered a questionnaire to 389 residents of different historical neighborhoods who had been randomly selected by cluster sampling. The analysis of the data and the relationships among the constructs was conducted using structural equation modeling.

The results suggest that increase in the participants’ social capital, including neighborhood bonds, civic participation, social networks and trust, could increase both their life satisfaction (i.e. subjective quality of urban life) and their willingness to live in the historical district. As indicated by the structural model of this study, the social capital both directly influences willingness to continue living and has an indirect effect on it through the intermediary construct of subjective quality of urban life.

The findings of this study can help the policymakers of historical districts in Tehran to determine high-priority strategies for regenerating these districts. Some of the most practical policies that can be applied to the context of Tehran include provision of facilities for enhancement of social networks and bonds, formation of non-governmental organizations and using neighborhood bonds to improve the environmental conditions of neighborhood units.

This study has several advantages. First, the measures used that were taken from the literature have been adjusted to the context of the study with the help of a group of experts. In other words, although the constructs have their roots in theory, their measures are of a local and context-based nature. Second, the obtained results would direct the current approaches to regeneration of historical districts in Iran, which primarily have a physical, economic and elitist basis, towards additional social and participatory approaches.

The American society is undoubtedly in a great transition period towards a post‐industrial state. While wholeheartedly celebrating the bi‐centennial birthday, uncertainty and confusion still pervade the United States, and a discontent with the quality of life seems to have been growing concomitantly with the technological know how and material wealth among people in America. These phenomena have developed as a result of conflicting values: “operative values” in the industrial state and the “declared values” important in the founding of the nation. While the former is characterised by the indefinite economic persuasion, the latter is highlighted by concerns with equality, justice and freedom and the pursuit of happiness.

The purpose of this research objective was to analyse social reporting within MERCO Business companies both from the point of view of the quantity of information disclosed and the references about their quality. This approach constitutes a novelty with respect to previous literature on the subject.

This paper assesses how social reporting is being carried out by the companies included in the MERCO Corporate Reputation Business Monitor, MERCO Business, during the period 2014–2016. The methodological design include the construction of a weighted index based on two unweighted indexes related to the quantity revealed and the quality detected. In addition, this study integrates intellectual capital and social responsibility approaches in order to deep into these voluntary disclosures.

While social reporting is considerable from a quantitative point of view within MERCO Business companies, they do not reach very high levels of quality, which is good to counteract the final value of the quantity–quality index that the authors' propose.

In MERCO Business companies, quantity is not a proxy for quality within social reporting. In this sense, only considering both dimensions it will be possible to assess these disclosures in a more complete way.

This study allows a more accurate and comparable view of social reporting than those studies that only focus on how much information is disclosed. Besides, it involves an important advance in the identification of the relative quality of social reporting, opening a new line of research that will be key to comparing this type of disclosures in a more homogeneous way. Likewise, the results can be applied in future studies in the intellectual capital field given the complementarity between both types of disclosures.

Likewise, these results will be of interest for future actions aimed at regulating the improvement of the quality of social reporting in the hands of managers, investors and regulators.

The authors have tested the value of quality in social reporting using a weighted index amongst the most reputable companies in the Spanish scenario. These disclosures have been compared with and without the use of it in order to deduce its value to obtain valid conclusions about social reporting.

Social loafing is a key inhibitor in group-based student learning and is a key challenge in administering group-based assessments in higher education. This study examines differences in the effects of antecedents of social loafing (disruptive behaviour, social disconnectedness and apathy) on work quality by comparing student-created and instructor-created groups. The study also investigates how group members' efforts to “pick up the slack” of social loafers in the two kinds of groups moderate the effect of antecedents of social loafing on work quality.

Post-graduate students from two different sessions of the Marketing Management unit participated in the study: 95 students from session 1 and 90 students from session 2. One session represented student-created groups and the other session represented instructor-created groups. Each group consisted of five students. Partial Least Square (PLS) estimation using SmartPLS was used to assess the direct and interaction effects.

The results indicate differences in the effects of the antecedents of social loafing such as apathy and disruptive behaviour on work quality for both student-created and instructor-created groups. Social disconnectedness was found to have no significant effect on work quality. Interestingly, the study found significant differences in the effects of “pick up the slack” on the work quality of student-created and instructor-created groups. Members of student-created groups who picked up the slack of social loafers improved the work quality for unit assessment. This effect was not significant for instructor-created groups.

Extant literature on social loafing predominantly focusses on its effect on students' work quality and educational achievement. This study contributes to the literature by investigating how the student-created and instructor-created group members' efforts to pick up the slack of social loafers moderate the effects of the antecedents of social loafing on work quality.

There is a lack of theoretical and empirical studies regarding concepts of social sustainability based on social infrastructure. The idea of understanding this paper is that quality social infrastructure leads to the general quality of people’s life in the built environment and that is rounded up to social sustainability. This paper aims to integrate these concepts into the network, hereinafter referred to as a social sustainability model.

The methodology used in this paper is desk research. The authors follow methodological steps in the building of conceptual network: setting up a research problem; choice of databases; reviewing the literature and categorizing the selected data; identifying and default conceptual definition; integrating the concepts; synthesis and making it all make sense; and assembly and validating the concept. Through that, a large volume of bibliographic materials was scanned, and a limited number of documents have been reviewed and critiqued. The documents have been selected from varied disciplines, including social infrastructure, quality of life, social sustainability, urban sociology, housing policy as among the articles.

The result is the model which represents the links between social infrastructure (utility equipment, public infrastructure, vital objects and fundamentals) and further between factors inside quality of life structure (users, quality of life, reflections). The result is the model which representing the links between social infrastructure (utility equipment, public infrastructure, vital objects and fundamentals) and further between factors inside well-being structure (users, quality of life, reflections).

There is a potential risk of errors arising from the use of assumptions, limited desk reviews and data from secondary resources.

The authors portray the development of social sustainability model. Within this model, the authors can critically observe all levels within the existing built environment: user responses to the built environment, their satisfaction, social inclusion, health, etc. Within this model, they can observe the links between existing research, their frequency, capture, direction and not least to determine which areas have not been explored and where the lacks of research are. The conclusion outlines the framework and its main concepts of social sustainability based on social infrastructure and well-being, including their theoretical premises and components.

Following the emergence of Web 2.0 technologies, social commerce has been viewed as an inseparable part of today’s business environment. Social commerce is a recent version of e-commerce, which has rapidly become a new interesting field for both practitioners and academics. To improve social commerce success, managers should be aware of what encompasses social commerce quality, how consumers sense it and how it is assessed. Though, despite the importance of social commerce, designing of scales for measuring the social commerce quality has rarely been explored. Therefore, the purpose of this study is to develop a new scale for measuring the social commerce service quality comprehensively.

To obtain the research objective, in the first step, a comprehensive literature review along with focus group discussions was conducted to theoretically conceptualize service quality dimensions and measures. Then, for evaluating the proposed scale via social commerce customers, the survey method was used. Finally, the verified measures were weighted and ranked using fuzzy analytic hierarchy process.

The findings showed that social commerce service quality is a hierarchical and multidimensional construct consisting of six key dimensions including information quality, social interaction quality, design quality, functional quality, social trust/security and social support.

The study results assist managers to improve the quality of social commerce services through increasing the awareness of customers’ perceptions and expectations concerning social service quality. They further help managers to understand systematically all dimensions of social commerce service quality, which may lead to reduce the risk of social commerce adaptation failure and consequently increase the customers’ satisfaction.

The role of service quality in acceptance and success of social commerce has been emphasized by many academics and practitioners. However, review of the previous literature shows that inadequate studies in this field have been conducted so far. The main contribution of this study is conceptualization and development of a validated scale for measuring the social commerce service quality. This scale provides a useful instrument for researchers who wish to measure the service quality of social commerce and for managers who want to improve the perceived quality of their services.