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In the attempt to address food insecurity and food waste, food rescue has been presented by advocates in high-income countries as an alternative model to conventional food banks. Although supermarkets and restaurants in industrialized nations – including New Zealand, the focus of my case study – are constantly stocked with 150–200% of surplus food over what it takes to nutritionally feed their populations (Stuart, 2012), they continue to report high rates of food insecurity, such as in New Zealand where just 60.8% of households report being fully food secure (NZ Ministry of Health, 2019). To explore one approach to food security initiatives in urban areas, I conducted a nine-week ethnographic case study of Kaibosh Food Rescue, a non-profit food aid initiative in Wellington, New Zealand, which collects and redistributes ‘food waste’. By following the food through its social life and interviewing an array of stakeholders, I found that once food is declared as ‘waste’ by supermarkets, in its afterlife rescued food continues to embody multiple values. I argue that not only does this rescued food still hold much nutritional value, but it can also create social spaces, facilitate action and help empower recipients, all of which were facilitated by the presence of food that in the commercial food industry realm was declared to have no value.

The success rate of business rescue in South Africa is concerningly low as it currently ranges between 10% and 12%. This study intends to make a positive contribution towards addressing this problem by obtaining insight from professional business rescue practitioners regarding the feasibility of making use of the practice of business rescue to assist South African state-owned enterprises to avoid them going into insolvency and indefinitely stopping operations. This study, which is a generic qualitative study, will rely solely on the experience and insights of the business rescue practitioners in order to obtain a better understanding of the problem at hand. Nine participants were interviewed during September and October 2020. The study found that business rescue practitioners are confident that the business rescue proceedings are a solution to preserving state-owned enterprises. However, the level of political interference by the unions, government officials, and also the continued bailouts from the government to support these state-owned entities are some concerns raised by the participants as they hinder the effectiveness of the proceedings with regard to state-owned enterprises. Academically, the study expands to the literature on business rescue in the context of state-owned enterprises and what challenges are hindering the process. For managers, the study identifies the key constraints which are most likely to be encountered when conducting business rescue proceedings in a state-owned enterprise which, if not observed, will negatively impact the success rate.

Using and understanding social media in the context of networked publics enhances crisis communication. This chapter describes models and ideas for integrating social media into the communication strategies of rescue organisations. The authors develop their recommendations for the use of social media by these organisations from both a summary and comparison of communication processes during the 2013 Central European floods in Austria, and from the perspective of an organisation actively using social media in the chosen model region of Alkoven. The chapter presents basic recommendations, recommendations inspired by content strategy and recommendations based on web and social media literacy in order to support the further development of crisis communication in the digital age.

This chapter investigates the history, antecedents and drivers for the latest Fire and Rescue National Framework for England, published in 2018. It reviews the previous five national frameworks published since the first was introduced in 2004 and evaluates them against the model outline in Chapter 2. The authors suggest that that political expediency and speed of delivery have played a greater role in their development than improving services, increasing public safety and providing assurance to the public. It therefore highlights some key areas for improvement in both the national framework and in its implementation.

The 2013 Central European floods were not only one of the most severe natural disasters in Austria in the last decades, but also constituted a landmark in crisis communication. For the first time, social media and online newspapers were important news channels, creating a need for new crisis communication strategies. Based on 20 semi-structured interviews and an analysis of online data, we reconstruct in this chapter the online communication of different stakeholders such as the authorities, rescue organisations and journalists during this emergency situation. The study shows that the use of social media was a weak point in official crisis communication. Through detailed analyses of information flows and the requirements of different stakeholders, the study reveals new challenges and possibilities for crisis communication in the digital age.

This chapter provides an overview of the case and draws attention to the types of teams who respond to disasters, specifically a structure fire. We then provide a detailed recounting of the case, what resources were at play, and how the incident resolved.

There have been a number of case studies that have documented the challenges organizations face in monitoring complex and turbulent environments and the anomalous events that characterize them combined with multiteam systems’ unique combination of intricacy, propensity toward hazards, and necessary team cohesion makes it particularly difficult to foreshadow – and subsequently train for – all possible contingencies. The majority of the cases reported here is based on the official National Institute for Occupational Safety and Health report that occurred shortly after the event and which is a required investigation by both State and Federal laws. Although the report is publicly available, specific identifying information was removed to allow for ease of comparison and to emphasize the multiteam system processes of interest.

As outlined in the case study above, there are many challenges that were faced in this multiteam system response to the supermarket structure fire. We discuss the response of the multiteam systems and attempt to identify a few key areas where miss-steps occurred and how the response would be different when multiteam systems function properly. We conclude with some practical implications from the incident as well as how multiteam systems can be improved based on this case study.

This chapter provides a real-world example of a disaster and systematically analyzes the steps and decisions that were utilized during the process from a multiteam perspective. Hopefully, the analysis of the case presented here will assist in developing increased awareness during high-stress encounters and offer an unbiased evaluation of what is required to properly train and therefore mitigate such tragedies in the future.

Consumer Behavior.

This case is suitable to be used in advanced undergraduate and MBA/MSc level.

This case illustrates an animal shelter’s challenge pertaining to lack of awareness among individuals with regard to animal adoption and proper treatment toward animals. Brian Teoh, the founder of a local animal shelter “We Care For You (WCFY),” was really worried by observing the situation of the animals’ vulnerability as well as pet owners’ irresponsible behavior. Overpopulation in animal shelters is a common problem. The space of the shelter is limited and not enough to take more animals to take care unless existing animals are being adopted by the pet owners. Adoption is a way to give room for other animals to be taken by animal shelters. However, most of the individuals prefer to buy rather to adopt. Moreover, potential adopters are usually selective of the animal they intend to adopt by having criteria preferences for adoption. Brian was thinking how to make people aware about the animal right and proper treatment with animals and also how to make individuals aware about the necessity to adopt rather than purchasing them. He was drowned in deep thought. Although the situation seemed not so promising, he felt determined to work on this awareness-building issue.

This objective of this case is to:

• highlight the challenges faced by the animal shelters in order to make individuals aware of the importance of adopting animals rather than purchasing them from shops;

• emphasize the importance of using social media in disseminating information nationwide; and

• the necessity to educate people about the right treatment toward animals.

highlight the challenges faced by the animal shelters in order to make individuals aware of the importance of adopting animals rather than purchasing them from shops;

emphasize the importance of using social media in disseminating information nationwide; and

the necessity to educate people about the right treatment toward animals.

This chapter focuses on emergency and hastily formed knowledge networks. All six facets of knowledge networks are described. The importance of four of the six facets is called out, including domain, topology, nodes, and relationships among the networks’ members. The authors provide four network profiles, including emergency and disaster response networks, law enforcement networks, military networks, and militia and vigilante networks.

This chapter describes the environmental risks and vulnerabilities faced by work organizations in Southeast Asia. It also presents cases that demonstrate how these organizations respond to disasters and natural hazards. To situate the case discussions, a review of existing studies of organizational resilience, particularly those that propose definitions, models, and frameworks is presented. The cases from the Philippines and Thailand illustrate how active and integrative efforts at building resilience can be institutionalized at the organizational level.