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1 – 10 of over 151000The purpose of this paper is to offer an alternative explanation for inconclusive results in the existing literature on the information sharing-firm performance link by examining…
Abstract
Purpose
The purpose of this paper is to offer an alternative explanation for inconclusive results in the existing literature on the information sharing-firm performance link by examining a moderated mediation model in which operations capabilities mediate the interactive effects of information sharing and market intelligence responsiveness on firm performance within a supply chain context. Drawing on the indirect view of dynamic capability theory, the authors propose that information sharing redeploys and reconfigures operations capabilities, thus leading to superior firm performance, even with a high level of market intelligence responsiveness.
Design/methodology/approach
The hypotheses were tested using hierarchical regression and bootstrapping methods with a sample of 154 Chinese manufacturing firms. A survey-based, two-informant design was used to collect data.
Findings
The results revealed that operations capabilities fully mediate the relationship between information sharing and firm performance. The information sharing-operations capabilities link is positively moderated by market intelligence responsiveness. Moreover, operations capabilities positively mediate the interactive effects of information sharing and responsiveness on performance.
Originality/value
The study shifts the research focus from the moderating effect of market intelligence responsiveness in the information sharing-performance link to the interactive effects between information sharing and responsiveness on performance via operations capabilities, thus offering a finer-grained picture of the essential information sharing-performance link. To the best of our knowledge, this study is among the first to advocate and substantiate the theoretical claim that even with a high level of responsiveness, a firm’s performance relies on its operations capabilities, which are renewed and enhanced by information sharing, rather than on information sharing itself.
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Ruchini Senarath Jayasinghe, Nicholas Chileshe and Raufdeen Rameezdeen
The purpose of this paper is to explore the synergies among reverse logistics supply chain (RLSC), quality management (QM) and information management (IM) concepts to enhance the…
Abstract
Purpose
The purpose of this paper is to explore the synergies among reverse logistics supply chain (RLSC), quality management (QM) and information management (IM) concepts to enhance the effectiveness of demolition waste management (DWM) practices.
Design/methodology/approach
A systematic literature review was conducted using 70 articles published between the years of 2006 and 2017, which were subjected to descriptive and thematic analysis.
Findings
The descriptive analysis established that the RLSC concept was dealt within the majority of the publications (61 per cent), followed by concepts related to quality in RLSC (24 per cent). Only 14 per cent of the articles were based on IM concepts related to RLSC. Quality and information are interrelated in the effective implementation of RLSC. The thematic analysis demonstrated that there is a need for using quality parameters in a regulatory environment in an information-based environment. Based on the findings, future research directions were developed.
Research limitations/implications
The study encourages researchers to identify novel directions by combining these three concepts. The study developed a future research agenda regarding use of building information modelling (BIM) for existing buildings under novel technologies; analysis of secondary market demand and supply; and assessment of cost and safety management with quality in a BIM-enabled environment.
Practical implications
The practical implications include the application of sustainable management principles based on stakeholders and the regulatory environment.
Originality/value
Integration of the three concepts is an emerging area. This integration developed a robust approach to achieve QM in RLSC operations under a sound information flow enabling the optimisation of DWM.
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Aleš Popovič and Andreja Habjan
The information system (IS) literature has previously emphasized the positive contribution of IT‐enabled quality information on decision making and firm performance, particularly…
Abstract
Purpose
The information system (IS) literature has previously emphasized the positive contribution of IT‐enabled quality information on decision making and firm performance, particularly when firms operate in highly competitive and uncertain settings. Yet, our understanding of how such information potentially transforms transport operations and generates improvements in organizational performance is limited. In response, the authors conduct an exploratory comparative case study of three transport firms that have introduced the global positioning system (GPS) in their operations. The purpose of this paper is to focus on assessing changes in transport operations due to the use of the quality information GPS provides and the link between these changes and organizational benefits.
Design/methodology/approach
Data were collected through semi‐structured interviews, direct observations and archival documentation in the three transport firms. Applying methods of a comparative case study, the data were analyzed by employing iterative and inductive analyses.
Findings
The results identify transport operations as the missing element in a more comprehensive explanation of previously hypothesized relationships between information quality improvements and organizational benefits in road transportation. Notably, it was found that different information quality affects transport operations in various ways. In addition, improved transport operations, namely transport service planning, vehicle routing and transport control, result in improved customer service, enhanced transport asset utilization, reduced transport costs and time, and in increased satisfaction of employees working within the transport process.
Research limitations/implications
The paper offers a series of propositions that aims to stimulate empirical research and theoretical thinking on this topical subject.
Practical implications
The findings offer valuable insights to transport firms, while providing and improving information quality for transport service planning, vehicle routing and transport control that results in organizational benefits linked to customer service, transport asset utilization, costs, and employee satisfaction. For information to have practical value, firms must use it in those transport operations identified as adding value to the firms' performance.
Originality/value
To the best of the authors' knowledge this is an early attempt to inform firms in the transport industry about the information quality change following from GPS use and its implications for transport operations.
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A.E. Coronado Mondragon, A.C. Lyons and D.F. Kehoe
In recent years there has been a shift towards the inclusion of agile processes in the development of manufacturing strategies. This work explores the agility of operations in…
Abstract
In recent years there has been a shift towards the inclusion of agile processes in the development of manufacturing strategies. This work explores the agility of operations in four SMEs in high‐tech manufacturing and the impact made by information systems to agile performance in those companies. The study demonstrated that information systems are relegated behind other enablers of agility. Although information systems are often used to support agility, information systems in themselves are not sufficient to achieve agility in business processes. Furthermore, the case studies demonstrate that companies rely upon non‐IT attributes to improve the agility of their manufacturing operations. The results of the study suggest that information systems play a more significant role for enhancing agility.
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Arnold Bosch, Leentje Volker and Alexander Koutamanis
The use of Building Information Modelling (BIM) in the Netherlands is increasing. Studies show that BIM is mainly used in the lifecycle stages of initiation, development and…
Abstract
Purpose
The use of Building Information Modelling (BIM) in the Netherlands is increasing. Studies show that BIM is mainly used in the lifecycle stages of initiation, development and realisation. Owners and operators are presumably yet to discover the added value of BIM for maintenance and information management within their organisations. The purpose of this paper is to investigate information management during the operations stage from the viewpoint of owners and determines the added value of BIM within this growing field of construction.
Design/methodology/approach
This research is based on a literature review, explorative interviews and process modelling. In total, 21 semi-structured interviews were conducted among public real estate and infrastructure owners and operators, software companies, service providers and contractors.
Findings
This paper provides empirical insights into the sources of inefficiency and ineffectiveness in the activities of Dutch semi-public and public clients. It finds that the current added value of BIM in the operations stage is marginal. The main reasons for this are a lack of alignment between the supply of and demand for information and the context-dependent role of information.
Practical implications
The authors propose a structured approach that supports client organisations in establishing greater alignment between the supply of and demand for information, and a less context-dependent role for information during the operations stage.
Originality/value
In contrast to previous studies, this paper offers a new perspective on BIM in the operations stage, a growing field of interest in practice and science.
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Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some…
Abstract
Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.
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Abstract
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Each stage in disaster management faces different challenges concerning information gathering, sharing, interpretation and dissemination. However, a comprehensive understanding of…
Abstract
Purpose
Each stage in disaster management faces different challenges concerning information gathering, sharing, interpretation and dissemination. However, a comprehensive understanding of different information and communication technology (ICT) systems utilised for humanitarian disaster management is limited. Therefore, the paper follows a systems thinking approach to examine ten major man-made and/or natural disasters to comprehend the influence of ICT systems on humanitarian relief operations.
Design/methodology/approach
A longitudinal, multi-case study captures the use of ICT tools, stakeholders involvement, disaster stages and zones of operations for relief operations over the past two decades. A systems thinking approach is utilised to draw several inferences and develop frameworks.
Findings
Multiple ICT tools such as geographic information systems, online webpages/search engines, social media, unmanned aerial vehicles/robots and artificial intelligence are used for rapid disaster response and mitigation. Speed and coordination of relief operations have significantly increased in recent years due to the increased use of ICT systems.
Research limitations/implications
Secondary data on the past ten disasters is utilised to draw inferences. The developed ICT-driven model must be validated during upcoming humanitarian relief operations.
Practical implications
A holistic understanding of a complex inter-relationship between influential variables (stakeholders, disaster stages, zones of operation, ICT systems) is beneficial for effectively managing humanitarian disasters.
Originality/value
Broadly classifying the ICT systems into surveillance, decision support and broadcasting systems, a novel ICT-enabled model for humanitarian relief operations is developed.
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Yuanqiong He, Hongyi Sun, Wenbin Ni and Stephen C.H. Ng
The importance of supplier integration (SI) in improving firms’ performance has been previously identified but the effects of SI are complicated, as the relationship between…
Abstract
Purpose
The importance of supplier integration (SI) in improving firms’ performance has been previously identified but the effects of SI are complicated, as the relationship between supplier and buyer is full of uncertainty. The purpose of this paper is to re-examine the effects of SI on operations performance from a relational view.
Design/methodology/approach
Two strategies of integrating suppliers are theoretically presented: information sharing and joint decision making. Hypotheses are then developed on when SI influences operations performance, using product complexity and competitive intensity as moderating factors. The hypotheses are tested using a global survey data set, made up of 763 manufacturing firms from 22 countries.
Findings
The results indicate a positive relationship between SI and operations performance and that the moderating roles of product complexity and competition intensity are significant, but product complexity does not have significant moderation effects on the relationships between joint decision making and product quality/cost reduction.
Research limitations/implications
The moderators of product complexity and competitive intensity are not comprehensive. Future study into how and under what circumstances SI has the greatest effect will be of benefit.
Originality/value
This study makes theoretical contributions by exploring the strategies of SI through a relational view, and examining the effects of SI through the moderating roles of product complexity and competition intensity.
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This study examines the information content of firms’ operations-related disclosures (ORDs) and the importance of these disclosures as an information source to stock markets…
Abstract
This study examines the information content of firms’ operations-related disclosures (ORDs) and the importance of these disclosures as an information source to stock markets relative to other commonly examined sources of information. I find that ORDs constitute a large portion of corporate press releases. These disclosures are associated with significant stock price reactions and trading volume. The stock price reactions to ORDs are greater than the reactions to 10-K/Q reports and are of similar magnitudes to the reactions to 8-K filings. On average, ORDs explain variation in firms’ quarterly returns to a similar degree as management earnings forecasts and 10-K/Q reports for the full sample and to a greater degree for small firms and firms with lower earnings quality.
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