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The building blocks of an operations strategy for e-business

Robert H. Lowson (Robert H. Lowson is Director in the Strategic Operations Management Centre, University of East Anglia, Norwich, UK.)
Nicola J. Burgess (Nicola J. Burgess is a Research Assistant and PhD Student, in the Strategic Operations Management Centre, University of East Anglia, Norwich, UK.)

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 June 2003

4279

Keywords

Citation

H. Lowson, R. and J. Burgess, N. (2003), "The building blocks of an operations strategy for e-business", The TQM Magazine, Vol. 15 No. 3, pp. 152-163. https://doi.org/10.1108/09544780310469253

Publisher

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Emerald Group Publishing Limited

Copyright © 2003, Emerald Group Publishing Limited

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