Assessing the value of information systems in supporting agility in high‐tech manufacturing enterprises

A.E. Coronado Mondragon (The University of Liverpool Management School, Liverpool, UK)
A.C. Lyons (The University of Liverpool Management School, Liverpool, UK)
D.F. Kehoe (The University of Liverpool Management School, Liverpool, UK)

International Journal of Operations & Production Management

ISSN: 0144-3577

Publication date: 1 December 2004

Abstract

In recent years there has been a shift towards the inclusion of agile processes in the development of manufacturing strategies. This work explores the agility of operations in four SMEs in high‐tech manufacturing and the impact made by information systems to agile performance in those companies. The study demonstrated that information systems are relegated behind other enablers of agility. Although information systems are often used to support agility, information systems in themselves are not sufficient to achieve agility in business processes. Furthermore, the case studies demonstrate that companies rely upon non‐IT attributes to improve the agility of their manufacturing operations. The results of the study suggest that information systems play a more significant role for enhancing agility.

Keywords

Citation

Coronado Mondragon, A., Lyons, A. and Kehoe, D. (2004), "Assessing the value of information systems in supporting agility in high‐tech manufacturing enterprises", International Journal of Operations & Production Management, Vol. 24 No. 12, pp. 1219-1246. https://doi.org/10.1108/01443570410569029

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

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