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We believe that management and strategy scholars should engage in research around the role of informal economic activity in the perpetuation of poverty on the African continent.

We argue that the study of informal economic activity, because of its explicit and often purposefully created hidden nature, requires a new method of inquiry and we propose that the practice of hermeneutics provides such a method. Our chapter describes the foundations of hermeneutic research and outlines key principles to guide inquiry.

We move from a rigorous introduction to the general method (a form of hermeneutic investigation) and its implementation in the narrative interview. The chapter concludes with a set of practical guidelines to help researchers employ narrative interviews to uncover collective memory structures and gain deeper insight and real understanding of the workings of informal economies.

We believe this chapter will motivate management and strategy scholars to examine the role of informal economic activity in the perpetuation of poverty in Africa and provide a starting point for developing the tools necessary to engage in research that creates a real and deep understanding of the contexts of poverty on the African continent.

To resolve an inherent dilemma in extant research on geographically dispersed research and development (R&D), this study explores interdependencies between formal and informal network structures. Firms that seek to benefit from the decentralization associated with disperse R&D must align it with an informal structure that enhances organizational members’ motivation to share and assimilate their unique knowledge and skills. On the basis of an investigation among 424 US biotechnology firms between 1973 and 2003, this study reveals the moderating effect of the firm’s informal social structure on the effect that geographically dispersed R&D personnel have on the exploration of new technological opportunities. Specifically, the higher the social network density among R&D members, the more likely geographic disparity is to affect exploration; however, this likelihood decreases with an increase in power asymmetries. These results offer insights into the conditions in which the appropriate management of geographically dispersed R&D varies.

This chapter examines how gender interacts with informal workers’ collective action strategies in the context of contemporary development scripts around economic growth. Specifically, it engages the theoretical debates on the relationship between patriarchy and capitalism as the systems of domination that organize gender and class. Drawing from a comparative analysis of informal workers’ movements in India’s domestic work and construction sectors, I find the relationship between gender and class and between patriarchy and capitalism is being reconceptualized from below and differs by occupational structures and organization histories. For domestic workers, movements assert what I call a “unitary” model of exploitation. Because domestic workers’ organizations entered the productive sphere through a focus on social reproduction, their struggles conflate gender and class to reverse the shame attached to domestic work and increase the recognized worth of women’s labor. Because construction workers’ organizations mobilize male and female workers and began as class-based organizations focusing on productive work, they articulate what I term “a dual systems” approach to patriarchy and capitalism that exposes inequalities between men and women within the sector, such as unequal pay, glass ceilings, and issues of embodiment. In both cases, global development scripts have not only shaped movement approaches, but also enabled movements to articulate gendered labor subjects in innovative ways. While domestic workers’ unitary model has had more success in increasing women workers’ dignity and leadership, construction workers’ dualist model has attained more successes in attaining material benefits in the reproductive sphere. These findings suggest that debates on unitary versus dual-systems models of exploitation present a false dichotomy and veil the reality that both are necessary for feminist theory, development models, and women workers’ struggles on the ground.

Purpose – This study tests three theories of determinants of workers' subjective response to work situations – structural factors (measured by individual, organization, and job characteristics), general disposition, or informal work arrangements as constructed by Laubach's (2005) “consent deal.”Design/methodology/approach – Data were obtained from the Indiana Quality of Employment Survey, a survey of workers covering general working conditions. We constructed 10 models regressing worker perceptions and attitudes (e.g., satisfaction, relations with supervisors, meaningfulness) on structural determinants. We then used structural equation modeling to identify an underlying factor representing a general worker response from elements of the attitudes and perceptions. Finally, we regressed a scalar version of the general response factor on the structural determinants using the previous models.Findings – We identified a single second-order latent factor underlying the 10 attitudes and perceptions which represented the “general subjective response” of workers. This supported the concept of a dispositional effect. We then found that structural factors had a minimal effect on the subjective response, but that informal arrangements had a very strong effect. This undermined the first two theories and supported the third.Implications – Worker attitudes and perceptions are very resilient to different formal work arrangements but are highly influenced by the informal arrangements negotiated between workers and frontline management. Organizations can have the strongest effect on developing worker support by empowering frontline managers to make informal deals on workplace rules.Originality/value – This study offers a means to probe the relationship between formal and structural and the informal and subjective worlds of the workplace.

In this chapter, the authors argue that organizational controls are best depicted and studied as sets of control configurations. Concepts from extant control research streams describing basic control elements as well as ideal types of control systems are used to identify and classify control configurations. The authors present compositional distinctions among four control configurations using a decade-long case study of a start-up company. By displaying how specific control elements are simultaneously distinct and intertwined in this company, the authors reveal significant theoretical insights that can assist scholars in distinguishing between different configurational patterns and in comprehending dynamics present in holistic perspectives of control. The authors conclude by discussing how conceptualizing controls as configurations most accurately reflects both organizational and managerial practice in ways that can motivate the development of new theories and approaches to studying this key aspect of organizational design. Because control configurations inherently reflect interdisciplinary concerns, and because such configurations affect the attainment of strategic goals, this work provides findings and ideas that fit the interests of a broad audience.

Selznick’s theory of organizations offers a starting point to understand how organizations cohere as social actors. Each organization has a specific character that reflects its commitments to particular constituencies and that embodies certain values. Selznick’s theory explained how character evolves in relation to the formal structure of the organization, stamping an organization with a personality that guides its leaders’ future decision-making and deliberation. This paper traces Selznick’s development of this theory and suggests that his theory is useful for contemporary scholars who are interested in understanding how organizations relate and respond to and potentially shape their environments.

Research on informal social networks is gaining momentum. However, there is still much we do not know about these networks and how they impact business practices in the countries in which they operate. This chapter presents the authors' perspectives on the current state of wasta (as a case study of informal social networks) research and the future directions that need to be explored in relation to wasta to further unpack this practice and to capture its complexity in a way that allows both researchers and practitioners to manage it. It is observed that wasta research is currently too reliant on short timeframe case studies which are mostly qualitative. While these have improved in their theoretical, practical and methodological rigor, it is suggested that there is a need for more mixed methods longitudinal and statistical modeling research. We conclude this chapter by suggesting ways in which wasta researchers can “borrow” from other disciplines to enhance our understanding of this practice.

The aim of this chapter is to provide an overview of female entrepreneurship in Latin American countries and to show how the environment, through formal and especially informal institutions, influences the characteristics of the business and to some extent limits the exploitation of opportunities by women. Entrepreneurship addressed in the text consists of initiatives characterized by creativity, risks, use of available resources, and the ability to generate wealth and change economic and social contexts, especially at the micro level. The literature review showed how informal institutions, impregnated by patriarchal and macho culture, shape and determine gender relations in the world of work in the region, especially in business activities conducted by women. Although the cases presented cannot be generalized to all Latin American countries, they provide a small sample of the obstacles, challenges, and limitations imposed on female entrepreneurs by the social structure and its repeated practices consolidated in Latin American society.