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Book part
Publication date: 2 April 2008

Rudy Martens, Aimé Heene and Ron Sanchez

This volume begins with a literature review of the different approaches to the management of competences in interorganizational relations. In Frédéric Prevot's paper, “The

Abstract

This volume begins with a literature review of the different approaches to the management of competences in interorganizational relations. In Frédéric Prevot's paper, “The management of competences in the context of interorganizational relations,” the existing literature is structured in a two-dimensional model based on the nature of the relationship (cooperation or competition) and the actions taken on the competences (leveraging or building). Four objectives for the management of competences in the context of interorganizational relationships are thus derived: (1) sharing of competences, (2) protection of competences, (3) creation of competences, and (4) acquisition of competences. Each competence objective then requires specific management approaches to achieve.

Details

Competence Building and Leveraging in Interorganizational Relations
Type: Book
ISBN: 978-1-84950-521-5

Article
Publication date: 28 October 2022

Ebru Kemer and Ezgi Kırıcı Tekeli

The main purpose of the study is to determine the mediating role of trait anxiety in the relationship between hotel managers’ perceptions of digital competence in the…

Abstract

Purpose

The main purpose of the study is to determine the mediating role of trait anxiety in the relationship between hotel managers’ perceptions of digital competence in the Cappadocia Region and their perceptions of job insecurity.

Design/methodology/approach

In this study, which is based on quantitative research, a cross-sectional design was used. The seven-item digital competence scale, four-item job insecurity scale and 20-item trait anxiety scale were used to measure the level of digital competence, job insecurity and trait anxiety of hotel managers. The convenience sampling method was used in the research, and 337 questionnaires were completed by senior and junior managers who agreed to participate in the research. To test the mediating role of trait anxiety, Andrew F. Hayes’ views on the contemporary approach were taken as a basis.

Findings

The analysis results showed that digital competence had the opposite effect on job insecurity. Similarly, digital competence had the opposite effect on the level of trait anxiety. The level of trait anxiety affected the perception of job insecurity in a linear direction. As a result of the bootstrapping test, it was found that the indirect effect of trait anxiety on the relationship between digital competence and job insecurity was significant.

Research limitations/implications

The study was unable to collect data from hotels that were closed during the COVID-19 pandemic due to restrictions. Therefore, one of the limitations of the study was that it did not reach the entire population. Another limitation of the study was that the questionnaires were addressed to hotel managers in the Cappadocia Region.

Practical implications

Hotel managers’ digital skills are considered to contribute to the tourism industry by organizing and determining business strategies, work processes and employee skills. In addition, when hiring hotel managers, it is essential to ensure that they have certain skills such as compatibility with the digital age, openness to innovation and the ability to adapt the employees working in their team to the age, which helps to improve the competitiveness of the hotel industry with the world and ensure the continuity of this situation.

Originality/value

The research addressed the variables of digital competence, job insecurity and trait anxiety and collected data from hotel managers in the Cappadocia Region using a survey technique. There were few studies that addressed these variables, and the mediating effect of trait anxiety was revealed based on the contemporary approach.

Details

Management Research Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-8269

Keywords

Article
Publication date: 20 October 2022

Cristiane Esteves Cruz, Gabriela Scur, Ana Paula Vilas Boas Viveiros Lopes and Marly M. Carvalho

There is a lack of investigation on three areas of competence in the Individual Competence Baseline 4 (ICB4) (IPMA). Furthermore, some studies pointed out the importance…

Abstract

Purpose

There is a lack of investigation on three areas of competence in the Individual Competence Baseline 4 (ICB4) (IPMA). Furthermore, some studies pointed out the importance of soft skills over hard skills, but this relationship was not explored from the project manager’s competence perspective. This paper aims to analyze the influence of project manager competencies on project success.

Design/methodology/approach

The survey involved 100 Brazilian project management professionals. Structural equation modeling (SEM) using a partial least squares (PLS) approach was employed for data analysis.

Findings

The competence people was the protagonist of all project success. It affects practice with indirect effects on the impact on the customer. The paper highlights the project manager’s soft skills in reaching customer perception. Besides, the competence people also impacts perspective and, indirectly, preparation for the future.

Research limitations/implications

Personal and interpersonal skills enable the project manager to interrelate with the project environment (organization strategy, governance, structures, processes, standards, power and interest, culture and values) and, therefore, to open a panorama for opportunities as a new market, product or technology. Thus, the new competence area perspective introduced in ICB4 brings an important insight for this research and future studies.

Originality/value

Besides investigating the effect of behavioral competencies on project performance, this research addressed the importance of looking at the indirect effects when exploring models and testing hypotheses for a complete understanding of the relationship between variables.

Propósito

Hay una falta de investigación en tres áreas de competencia del ICB4 (IPMA). Además, algunos estudios han señalado la importancia de las habilidades blandas en las habilidades duras, pero esta relación no ha sido explorada desde la perspectiva de la competencia del gerente de proyecto. El objetivo de esta investigación es analizar la influencia de las competencias del director de proyectos (ICB4) en el éxito del proyecto.

Metodología

La encuesta involucró a 100 profesionales brasileños de gestión de proyectos. Para el análisis de datos se empleó un modelo de ecuaciones estructurales utilizando un enfoque de mínimos cuadrados parciales (PLS).

Resultados

La competencia “Personas” fue la protagonista de todo el éxito del proyecto. Tiene efectos sobre la “Práctica” con efectos indirectos sobre el “Impacto en el Cliente”. El artículo destaca la influencia de las habilidades blandas del gerente de proyecto en la percepción del cliente. Además, “Personas” también incide en “Perspectiva” y, con efectos indirectos, en “Preparación para el Futuro”.

Originalidad

además de investigar el efecto de las competencias de comportamiento en el desempeño del proyecto, esta investigación abordó la importancia de observar los efectos indirectos al explorar modelos y probar hipótesis para una comprensión completa de la relación entre las variables.

Implicaciones de la investigación

Las habilidades personales e interpersonales permiten al director del proyecto relacionarse con el entorno del proyecto (estrategia organizacional, gobierno, estructuras, procesos, estándares, poder e interés, cultura y valores) y, por lo tanto, abren un panorama de oportunidades como nuevas mercados, productos o tecnología. Así, la nueva “Perspectiva” del área de competencia introducida en ICB4 trae una visión importante para esta investigación y para estudios futuros.

Details

Academia Revista Latinoamericana de Administración, vol. 35 no. 4
Type: Research Article
ISSN: 1012-8255

Keywords

Article
Publication date: 1 June 2008

Rani Srivastava

Although the need for cultural competence in clinical care has been well articulated for over four decades, the goal of integrating and addressing cultural issues in care…

552

Abstract

Although the need for cultural competence in clinical care has been well articulated for over four decades, the goal of integrating and addressing cultural issues in care remains elusive. The challenges can be attributed to a lack of clarity on definitions and a lack of understanding of what constitutes cultural competence. What to know and what to do are questions that are frequently raised in discussions of cultural competence. Previous literature has described cultural competence in terms of affective, behavioural, and cognitive domains. The purpose of this paper is to build on this discourse by discussing key attributes within each domain and extending the framework to highlight the dynamics of difference, clarify the goal of equity, and recognise the importance of practice environments in the development of cultural competence in clinical care.

Details

Ethnicity and Inequalities in Health and Social Care, vol. 1 no. 1
Type: Research Article
ISSN: 1757-0980

Keywords

Article
Publication date: 14 September 2022

Suranjan Lahiri, Anannya Deb Roy and Prabir Jana

This study aims to conduct an exploratory research to find out the evolving constructs and variables of digital literacy, as seen by researchers since its inception. This…

Abstract

Purpose

This study aims to conduct an exploratory research to find out the evolving constructs and variables of digital literacy, as seen by researchers since its inception. This research also includes an empirical study to identify and further analyze the digital literacy dimensions of university students studying fashion design program in Kolkata, India.

Design/methodology/approach

The exploratory study is based on a review of extant literature, whereas the empirical study is carried out through a self-assessment survey based on UNESCOs Digital Literacy Global Framework competences after validating their relevance with respect to the fashion and apparel industry. A total of 120 university students studying four years Bachelor of Design (Fashion Design) program were asked to rate their digital literacy competences on a five-point Likert scale, with a self-reported truth response against each statement. The results were analyzed using multivariate statistical tools.

Findings

Based on UNESCO competences, it came out that there are eight digital literacy dimensions. ANOVA further confirms that the dimensions requiring higher-order cognition, such as “software management competence” and “digital citizenship competence,” increase with progress in the graduate program. However, lower-order competence dimensions remained unchanged over time.

Originality/value

The research instrument used for this empirical study, its identified dimensions and the fact that higher-order competence dimensions are enhanced with progression in university education may be helpful for similar research in other fashion-related programs.

Details

Research Journal of Textile and Apparel, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1560-6074

Keywords

Article
Publication date: 1 October 1997

J.C. Baker, J. Mapes, C.C. New and M. Szwejczewski

Although widely used, the concept of business competence is not well defined. Proposes a hierarchical model which integrates the different types of competence which have…

2529

Abstract

Although widely used, the concept of business competence is not well defined. Proposes a hierarchical model which integrates the different types of competence which have appeared in the operations and general management literature in recent years. Proposes two new types of competence to complete the model, with illustrative examples from the Management Today/ Cranfield Best Factory Awards database.

Details

Integrated Manufacturing Systems, vol. 8 no. 5
Type: Research Article
ISSN: 0957-6061

Keywords

Article
Publication date: 1 July 2000

Turo Virtanen

The literature on managerial competences has not sufficiently addressed the value contents of competences and the generic features of public managers. This article…

2826

Abstract

The literature on managerial competences has not sufficiently addressed the value contents of competences and the generic features of public managers. This article presents a model of five competence areas: task competence, professional competence in substantive policy field, professional competence in administration, political competence and ethical competence. Each competence area includes both value and instrumental competences. Relatively permanent value competences are understood as commitments. The assumptions of new public management question not only the instrumental competences but also the commitments of traditional public service. The efficacy of human resource development is limited in learning new commitments. Apart from structural reforms that speed up the process, the friction in the change of commitments is seen as slow cultural change in many public organisations. This is expressed by transitional tensions in task commitment, professional commitment, political commitment, and ethical commitment of public managers.

Details

International Journal of Public Sector Management, vol. 13 no. 4
Type: Research Article
ISSN: 0951-3558

Keywords

Article
Publication date: 22 September 2022

Ngoc Khuong Mai, Thanh Tung Do and Dieu Trang Ho Nguyen

This study aims to investigate the effects of leadership competences (cognitive, interpersonal, and results-oriented competences) on organizational learning…

Abstract

Purpose

This study aims to investigate the effects of leadership competences (cognitive, interpersonal, and results-oriented competences) on organizational learning, organizational innovation, and business performance.

Design/methodology/approach

Data were collected from owners, chief executive officers, top and middle management teams, and other managers of tourism and hospitality firms in Vietnam. A total of 638 valid responses was collected and processed using PLS-SEM technique.

Findings

The findings revealed that only results-oriented competence exerted significant influences on business performance. Organizational learning was affected by all three leadership competences, while only cognitive and interpersonal competences positively affected organizational innovation. The relationships among organizational learning, organizational innovation, and business performance were also confirmed. Moreover, the findings emphasized the mediating roles of organizational learning and organizational innovation in the relationship between leadership competences and business performance. Organizational learning and organizational innovation also acted as a mediator in the relationship between cognitive competence and business performance.

Practical implications

This study provided some suggestions for tourism and hospitality leaders in exhibiting appropriate leadership competences, strengthening organizational learning, and fostering organization innovation to enhance business performance.

Originality/value

Although the topics of leadership competences, organizational learning, organization innovation, and business performance have received a great concern among worldwide academia, there is scarce research examining the relationships among these four phenomena together. This paper is among the first study that offers a comprehensive model of the relationships among these domains.

Details

Business Process Management Journal, vol. 28 no. 5/6
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 1 June 1993

John G. Burgoyne

The “competence” movement as an approach to education,training and development is based on a belief in defining purpose andoutcome in standardized, measurable terms. It…

Abstract

The “competence” movement as an approach to education, training and development is based on a belief in defining purpose and outcome in standardized, measurable terms. It parallels other concerns for control, such as performance indicators and standards, and returns to many of the features of the behavioural objectives movement in the 1960s which similarly paralleled management by objectives and various forms of scientific management. The competence movement is contentious but the nature of the debate is not clear. Suggests that the debate can be mapped in three dimensions: micro to macro issues, theoretical to practical issues, and technical to political issues. Explores this by examining the position of the main stakeholders who have an interest in the competence movement. The competence movement tends to attempt to impose a simplifying model of education, training, learning development and work and organizational process, and many of its problems can be seen to result from this simplification such as the reduction of all learning to a single stairway of levels.

Details

Personnel Review, vol. 22 no. 6
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 1 March 1995

Christopher Rowe

Considers competence – what the competence‐based approachmeans, how it has developed, and how it can be used in the long‐termevaluation of training and development…

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Abstract

Considers competence – what the competence‐based approach means, how it has developed, and how it can be used in the long‐term evaluation of training and development. Focuses on defining what criteria are used for assessing competence; how such criteria are measured; which criteria are most apt in each particular instance; why certain forms of behaviour are thought to be competent; where the approach can prove most useful; who determines competence; and when is individual competence (as opposed to team competence) the thing to aim for. Considers how competence‐based qualifications can be incorporated with knowledge‐based qualifications and draws examples from the British Aerospace experience. Concludes by questioning whether the political debate is coming full circle, with the pendulum swinging back to knowledge‐based qualifications.

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