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1 – 10 of over 1000Lidia Plotkina and Subramaniam Sri Ramalu
Recent advances in coaching technology enhanced its accessibility and affordability for a broader population. In the imposing growth of economy and the demand for extensive…
Abstract
Purpose
Recent advances in coaching technology enhanced its accessibility and affordability for a broader population. In the imposing growth of economy and the demand for extensive coaching intervention for executives, artificial intelligence (AI)-based coaching is one of the possible solutions. While the evidence of AI coaching effectiveness is expanding, a comprehensive understanding of the field remains elusive. In particular, the true potential of AI coaching tools, ethical considerations and their current functionality are subjects of ongoing investigation.
Design/methodology/approach
The systematic literature review was conducted to extract experimental results and concepts about utilizing AI in coaching practice. The paper presents the primary capabilities of state-of-the-art coaching tools and compares them with human coaching.
Findings
The review shows that AI coaching chatbots and tools are effective for narrow tasks such as goal attainment, support for various psychological conditions and induction of reflection processes. Whereas, deep long-term coaching, working alliance and individualized approach are out of current AI coaching competence. In the current state, AI coaching tools serve as complementary helping tools that cannot replace human coaching. However, they have the potential to enhance the coach’s performance and serve as valuable assistants in intricate coaching interventions.
Originality/value
The review offered insights into the current capabilities of AI coaching chatbots, aligned with International Coaching Federation set of competencies. The review outlined the drawbacks and benefits of chatbots and their areas of application in coaching.
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Kristine E. Larson, Stephanie L. Savick, Patrice M. Silver and Rosemary E. Poling
This manuscript examines how university coaches can use the Classroom Check-Up (CCU; Reinke et al., 2008) to support continuous school improvement efforts around teacher practice…
Abstract
Purpose
This manuscript examines how university coaches can use the Classroom Check-Up (CCU; Reinke et al., 2008) to support continuous school improvement efforts around teacher practice within a PDS model and how collaboration between university faculty can increase their coaching self-efficacy.
Design/methodology/approach
The paper is conceptual in that it presents an innovative idea to stimulate discussion, generate new ideas, and advance thinking about supporting educator coaching efficacy in school-university partnerships.
Findings
The paper provides insights and ideas for using a collaborative faculty coaching model based on the CCU (Reinke et al., 2008). Each coach provides insight about adapting the model to fit teacher, school, and district needs. Moreover, coaches report on how collaborating impacted their coaching self-efficacy.
Originality/value
This paper fulfills an identified need to support continuous school improvement efforts amid a teaching shortage using a collaborative faculty coaching model. Moreover, the authors explore “coaching self-efficacy” as a rare but valuable construct that is impacted by peer feedback.
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Rabia Chahbounia and Abdellah Gantare
In emergency departments, effective communication is of utmost importance to ensure the safety of patients. However, communicating can be quite challenging when dealing with…
Abstract
Purpose
In emergency departments, effective communication is of utmost importance to ensure the safety of patients. However, communicating can be quite challenging when dealing with high-stress situations. This study aims to assess the efficacy of coaching workshops, informed by a transtheoretical coaching model, in managing communication challenges perceived by emergency nurses and enhancing their communication skills.
Design/methodology/approach
The study involved seven emergency room nurses working at a public hospital in Morocco. The data were gathered through various instruments, including observation grids, interviews and pre- and post-test questionnaires.
Findings
The study identified prevalent challenges in communication among nurses, notably difficulties in accurately interpreting messages when faced with confrontational attitudes from colleagues or superiors. Additionally, some nurses exhibited asymmetrical communication patterns, prioritizing their own perspectives over others' during interactions. The findings revealed a statistically significant disparity between pre- and post-test scores (P = 0.017). The nurses’ mean score has improved by 5.14 after attending the four workshop coaching experience, passing from 5.71 in the pre-test to 10.85 in the post-test.
Originality/value
This is the first study in Morocco to evaluate the effectiveness of coaching workshops guided by a transtheoretical coaching model in improving communication skills and overcoming communication barriers among working emergency nurses.
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Ling-yun Wang, Chun-feng Zhang and Xiao-ying Su
The purpose of this paper is to unveil the efficacy of coaching leadership within Chinese organizations and bolster employees’ work engagement.
Abstract
Purpose
The purpose of this paper is to unveil the efficacy of coaching leadership within Chinese organizations and bolster employees’ work engagement.
Design/methodology/approach
The sample data were collected through employing the questionnaire method. The participants consisted of 234 employees and 53 supervisors in Chinese enterprises. Hypothesis testing was conducted using multiple regression analysis and the Bootstrap method.
Findings
The coaching leadership exhibited a positive association with employees’ work engagement, psychological safety and self-efficacy. It was observed that employees’ psychological safety and self-efficacy played a dual-mediation role between coaching leadership and work engagement. Additionally, employees with power distance orientation (POD) amplified the positive effects of coaching leadership on psychological safety and self-efficacy.
Research limitations/implications
This study contributes to the literature on coaching leadership and work engagement by elucidating their direct influence, as well as the dual-mediating roles of psychological safety and self-efficacy. Besides, our findings underscore the moderating effect of POD in amplifying the impacts of coaching leadership. However, the nonlongitudinal survey design adopted by our study should be noted for its potential limitations in establishing causality.
Practical implications
The findings demonstrate that coaching leadership, psychological safety and self-efficacy play a crucial role in fostering work engagement. Employees with higher POD are more likely to benefit from coaching leaders.
Originality/value
This study contributes to coaching leadership literature and provides insights into how and when coaching leadership affects work engagement in Chinese organizations.
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Lei Ren, Yishuai Yin, Xiaobin Zhang and Di Zhu
The purpose of this research is to examine the relationship between coaching leadership and employees' taking charge while incorporating the mediating role of work meaningfulness…
Abstract
Purpose
The purpose of this research is to examine the relationship between coaching leadership and employees' taking charge while incorporating the mediating role of work meaningfulness and the moderating role of challenge-hindrance stressor.
Design/methodology/approach
A total of 355 pairs of effective samples were collected through a two-stage supervisor-subordinate paired survey. Four hypotheses were tested using hierarchal regression analysis and bootstrapping method.
Findings
The findings show that coaching leadership is positively related to taking charge, and work meaningfulness positively mediates the coaching leadership-taking charge relationship; high challenge stressors and high hindrance stressors weaken the positive effect of coaching leadership on work meaningfulness respectively; challenge stressors and hindrance stressors further moderate the indirect relationship of coaching leadership and taking charge through work meaningfulness.
Originality/value
This study provides a new perspective for organizations to activate employees' taking charge, thereby enriching the antecedents of taking charge. By incorporating challenge-hindrance stressor framework, this study also provides answers to when coaching leadership will be less effective.
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Jenny Lynden, George Gallaghan and Christian J. van Nieuwerburgh
There are significant challenges facing academics and senior leaders in higher education (HE) institutions internationally. These challenges have led to increasing levels of…
Abstract
Purpose
There are significant challenges facing academics and senior leaders in higher education (HE) institutions internationally. These challenges have led to increasing levels of metrification and managerialism, which has fostered work intensification, reduced professional autonomy, stress and burnout amongst faculty staff. Traditional approaches for supporting and developing staff, such as mentoring and training, do not provide the resources faculty staff need to meet the challenges they face. In contrast, experiences in various other educational and professional settings have demonstrated the effectiveness of workplace coaching in fostering well-being, adaptability, flexibility and sustainable performance. This review argues that workplace coaching could similarly support academics.
Design/methodology/approach
A critical literature review evaluates coaching interventions across educational and comparable sectors to identify positive well-being and performance-based outcomes.
Findings
While there is limited research into the efficacy of coaching interventions for faculty staff in HE, research in other educational, as well as comparable professional contexts, identifies significant sustainable improvements in well-being and performance for professional staff.
Practical implications
The evidence that identifies positive outcomes of coaching in professional workplace contexts is compelling. This critical review uses some of that evidence base to propose an agenda to implement coaching programmes that support faculty staff to improve their well-being and performance.
Originality/value
While there are published research studies on the positive outcomes of coaching in primary and secondary educational contexts, as well as for postgraduate research students, there is very limited knowledge, practice and research about coaching faculty staff in HE. This article addresses this by critically reviewing a broad range of literature to identify coaching and research initiatives for faculty staff in HE institutions.
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Jenni Jones, Henriette Lundgren and Rob Poell
The purpose of this paper is to explore multiple perspectives on managerial coaching: why and how managers engage, employees and human resource development (HRD) professionals’…
Abstract
Purpose
The purpose of this paper is to explore multiple perspectives on managerial coaching: why and how managers engage, employees and human resource development (HRD) professionals’ perspectives on the use and how HRD and managers can better support each other with it.
Design/methodology/approach
This study used secondary analysis of empirical data already collected through a transnational study from 20 different medium-size to large organisations in the Netherlands, the UK and the USA. For this study, 58 interviews referring to coaching were analysed from 18 of these organisations, from these 3 different countries and from 3 stakeholder groups: managers, employees and HRD professionals.
Findings
Findings show that managers perform a variety of “on the job” informal coaching roles and that HRD professionals lead the more formal aspects. Managers felt that HRD support was limited and hoped for more. A limited number of employees mentioned coaching, but those that did highlighted the different types of coaching they received in the workplace, referring to managers but with little recognition of HRD’s role. HRD professionals shared how they support managers through both informal and formal coaching approaches, but this was not fully acknowledged by neither managers nor employees.
Practical implications
The findings of this study contribute to the literature on devolved HRD practices, highlighting that managers are engaging more in managerial coaching with their teams, that potentially employees are not that aware of this and that managers and employees are not fully aware of HRD’s contribution to supporting coaching and feel they could do more. As a result, this study suggests that HRD professionals have a clear role to play in creating and leading the supportive organisational culture for coaching to thrive, not only in setting the “coaching scene” for managers to work within but also through offering support for long-term capacity building for all employees.
Originality/value
Through the diffusion of key HRD activities into managerial roles, and while internal coaching is gaining more momentum, managers now step up when coaching their teams. This study extends the limited prior research on managers’ and others’ (employees and HRD) beliefs about the coaching role in the workplace. This study highlights the changing role of the manager, the need for HRD to offer more support for the joint role that managers are taking (manager and coach) and the partnership potential for HRD professionals to include all stakeholders including employees.
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Qiuling Gao, Xiaolin Zhuang, Zijie Li and Yan Wang
This study aims to investigate how the role of female leadership works in sports coaching. Drawing key insights from the ability–motivation–opportunity (AMO) framework of human…
Abstract
Purpose
This study aims to investigate how the role of female leadership works in sports coaching. Drawing key insights from the ability–motivation–opportunity (AMO) framework of human resource management, the authors explore the underlying mechanisms of female leadership and the role female coaches play in enabling athletes to develop their self-initiative through AMO enhancement.
Design/methodology/approach
The sample in this study is made up of 11female coaches from eight teams in China selected using purposive sampling. Data was collected and analyzed on various aspects of female leadership.
Findings
Analysis of interviews and secondary data show that the mechanisms and enablers related to AMO enhancing practices stimulated by female coaching leadership can increase team performance.
Research limitations/implications
This study opens new avenues for sports science research and strengthens the theoretical and practical understanding of the intentions and mechanisms female coaches implement as leaders in sports coaching.
Originality/value
First, this study contributes to the AMO framework by helping form new theoretical insights based on the understanding of female sports coaching mechanisms. Second, this study provides novel insights into female leadership literature by investigating the mechanisms of female leadership in the context of sports exercise. Third, this study also contributes to the body of research on sports coaching in Asia, especially that of Chinese women in such leadership roles.
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Shannon Rose Panfilio-Padden, Jonathan Brendefur and Keith Krone
The purpose of the study was to gather data to determine whether instructional coaching partnerships can improve teachers’ implementation of learned mathematics instructional…
Abstract
Purpose
The purpose of the study was to gather data to determine whether instructional coaching partnerships can improve teachers’ implementation of learned mathematics instructional strategies. Teachers are willing to learn and implement new mathematics strategies after professional development sessions to see better student learning results. However, the implementation process can become difficult. Our purpose was to determine whether implementing mathematics strategies improved if an instructional coaching partnership supported teachers.
Design/methodology/approach
“Do instructional coaching partnerships improve teachers’ implementation of mathematics instructional strategies?” We gathered data to determine whether instructional coaching partnerships support teachers’ capacity to implement new learning. Data were collected using video recording or classroom observation as a pre- and post-assessment. Teachers received 4 to 6 weeks of instructional coaching support during the intervention. Teachers completed a questionnaire about their intervention experiences. Student testing data were also analyzed to determine whether the intervention increased learning outcomes.
Findings
Our findings showed improved mathematics strategies, explicitly implementing the open-ended questioning strategy used during mathematics instruction. Open-ended questions to check students’ mathematics understanding increased by 42%. Teachers responded to a qualitative survey and stated overall satisfaction with the support provided by the instructional coach. Additionally, state testing scores in Grades 3 to 5 increased proficiency levels. Grade-level growth comparisons increased between 5 and 28%.
Originality/value
This study adds to current research stating that instructional coaching cycles and the implementation of partnership principles can positively support the execution of learned teaching practices. The study also indicates the effects of coaching support on students’ learning.
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Internal workplace coaches are employees who, in addition to their main job, volunteer to provide coaching to work colleagues who are not their direct reports. The purpose of this…
Abstract
Purpose
Internal workplace coaches are employees who, in addition to their main job, volunteer to provide coaching to work colleagues who are not their direct reports. The purpose of this paper is to explore what motivates these individuals to volunteer to be an internal workplace coach and to continue carrying out the role.
Design/methodology/approach
To explore the experiences of internal coaches, a questionnaire was devised and issued; it attracted 484 responses – the largest survey response to date from this population. Following analysis of the questionnaire data, semi-structured interviews were carried out with 20 internal coaches from private, public and not-for-profit UK organisations. The responses were analysed in relation to motivation theory, principally self-determination theory.
Findings
Individuals were motivated to volunteer for the role, and to continue to practise as coaches, in the most part to satisfy intrinsic needs for competence, relatedness and autonomy. The research presents rich information about how coaches perceived these needs were satisfied by coaching. In general, there were only moderate or poor levels of support and recognition for individual coaches within their organisation, indicating limited extrinsic motivation.
Practical implications
The practical implications are that organisations can draw on the findings from this study to motivate individuals to volunteer to be internal coaches and to continue to act in that role.
Originality/value
Many organisations use internal coaches, but there is very little research into what motivates these volunteers.
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