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This chapter analyses the current situation and perceptions of quality assurance (QA) in adult education (AE) in Latvia. In the Latvian context, QA in AE is a challenge. According to recent studies, QA should have a formative character in order to facilitate targeted benefits for adult learners, whereas in practice AE in Latvia is more focussed on the institutional perspective rather than the individual’s needs and wishes. This is in contrast with the humanistic approach to adult learning and andragogy principles, which emphasise learner-centred education. The aim of the chapter is to research opportunities for improving the QA process in AE in Latvia in order to increase personal benefits for an individual. The systematic review of scholarly papers, monographs, scientific reports on QA in AE conducted in Latvia in the twenty-first century indicated a contradiction between the theoretical concepts applied to AE in Latvia and the implementation of the QA process in practice. This chapter contributes to the overall understanding of the terminology used in AE in the country, analyses the prevailing concepts and elaborates conclusions for QA improvements based on humanistic pedagogy principles.

A holistic approach has been applied to teaching the whole student, yet rarely emphasized in faculty development in higher education. Similarly, learner-centered instruction has become more prevalent in higher education as a way of teaching students, but less so as a concept for faculty pedagogy. This chapter examines the psychological underpinnings of holistic, learner-centered instruction and describes strategies and materials for applying these principles to faculty development so that higher education environments are humanized for culturally diverse faculty and students. Conceptual frameworks underlying the approaches emphasize humanistic theories and the needs of adult learners. Topics addressed include: motivation, cooperative learning, culturally responsive teaching, active learning, metacognition, teaching for transfer, nonverbal communication and instructional technology. Faculty development efforts described include both interdisciplinary activities and a special project with the School of Engineering. While modeling holistic, learner-centered teaching in faculty development, university instructors are engaged in their own learning of effective pedagogy and their experiences and knowledge can be used subsequently to enhance student success in their courses.

A holistic, learner-centered approach enables higher education faculty to create stimulating, nurturing, safe and respectful classroom environments which promote student engagement, content mastery, cognitive skill development, intrinsic motivation and attitudes which foster thinking and learning. Consequently, this chapter provides faculty, administrators and policymakers with tools that can be used to help students, especially at graduate and post-graduate levels, learn academic material and become enlightened global citizens with enhanced thinking abilities and affect to meet current and future personal, professional and societal needs.

This chapter focuses on a case study of attempts at one South African university to widen access to adult learners from diverse race, class and gender backgrounds. It locates the education of adults within a post-apartheid policy framework aimed at transforming higher education on the one hand and pressures on universities brought about by changes in the global economy on the other. It then outlines the history of adult education programmes at the University of Cape Town, an institution that has an elite, colonial history and that privileges research over teaching. The chapter then considers the results of a 2008 survey of adult learners' experiences of the institutional culture and institution's systems, and the ways in which these present barriers to adult learners. It critically assesses three strategies adopted by staff on the ‘periphery’ of the institution to widen access to adult learners; these focus on: changing the institutional culture, developing policies and processes of recognition of prior learning (RPL) and transforming the curriculum. The chapter concludes that programme innovations have been possible with the aim of ensuring that curriculum is responsive to adult learners; however, widening access and increasing participation for adult learners also needs to be accompanied by significant changes in how the university is administered and run and that while alternative access routes into the university are theoretically possible, practical and political barriers remain.

In this paper, we review the literature on learner control and discuss the implications that increased control may have for training in e-learning environments. The purpose of this paper is to provide a comprehensive review of the learner control literature, focusing on adults and workplace training. We begin by reviewing the literature on learner control, focusing on the positive and negative effects associated with providing adult learners with control in e-learning environments. We organize our review into instructional design factors that have been manipulated to provide learners with control and person issues that moderate the relation between learner control and outcomes. Then, we summarize developments in training research and in adult learning that relate to learner control in order to provide a theoretical context for understanding learner control in adult workplace e-learning.

Decolonizing involves dismantling deeply entrenched colonial systems of knowledge and power by disrupting colonial patterns of thought, questioning how teaching and learning occurs, and critiquing the colonial practices that are merged into the fabric of higher and adult education. Within this process, scholars and practitioners engage in interrogating teaching and learning approaches and developing a critical consciousness regarding what knowledge is valued and how this value is acquired. Within higher and adult education, limited research has explicitly considered the ways in which conceptions of andragogy and its accompanying instructional approaches might be deconstructed within the context of decolonization. The purpose of this chapter is to deconstruct and decolonize foundational higher and adult learning conceptual and theoretical frameworks that are routinely embedded within courses and programs. The conceptual and theoretical frameworks selected and analyzed include self-directed learning, transformative learning, and action learning as conventional examples of individual and collective instructional approaches employed within higher and adult learning settings. Maōri scholar Linda Tuhiwai Smith's (2012) nine characteristics of theory that contribute to colonizing discourses and 25 Indigenous projects/principles are employed as the lenses that frame this analysis. These lenses include social science and methodological approaches and strategies that decolonize populations and promote Indigenous epistemologies.

Inquiry-based learning (IBL) is one of many approaches that enhance the quality of education by moving away from teacher-centered instructional methods and toward more student-directed approaches. This chapter describes the adult-centered program delivered by The College of New Rochelle, School of New Resources – a northeastern, liberal arts institution that is a pioneer in educating adult learners. A model program for educating today’s adult learner is introduced with particular emphasis on faculty implementation of IBL in the classroom and student’s responses to the Life Arts Project (LAP), which is incorporated in each six credit course seminar. Through the LAP, adult learners investigate course content through exploration and discovery, participate in critical inquiry, investigate various research methodologies, and experience project-based learning.

In a world where the continual combining of computer applications and the expansion of artificial intelligence is already necessarily changing the world of work for people, an education system that does not adequately respond to these trends and changes will render itself irrelevant. Education policy and regulation may suffer at the hand of such accelerations due to unexpected consequences and developments. However, the rapid, exponential improvements in computer hardware and software that have enhanced the rate and our ability to gather, transform, manipulate, and interpret these data in an ongoing fashion also present myriad educational opportunities. The so-called Fourth Industrial Revolution offers societies data and information capabilities previously unimagined, making it possible to learn how to combine, innovate, and imagine entirely new avenues for building responsive and intelligent education policies and systems that promote the education and wellbeing of citizens as well as improving their economic participation. These advances necessitate a growing number of educators and education systems who can intelligently respond to Industry 4.0 trends. In this chapter, some considerations regarding the use of large-scale, international datasets and emerging data analytics for analyzing policy for the governance of education are offered, and a discussion of the need for the more systematic use of data analytics as a mechanism for developing socially responsive adult learning and workforce education policy and programing.

The Lesley University PhD program in Educational Studies offers a new specialization in adult learning and development. This hybrid, interdisciplinary degree is geared toward mid-career professionals in higher education, community services, non-formal adult learning, and a number of other fields. Since 2008, the program has graduated 36 students whose dissertations have a strong focus on practitioner research. This case study covers the planning process of an interdisciplinary faculty team responding to the need for educators to teach and research adult learners. The guiding philosophy of adult learning and the delivery method of this competency-based curriculum are explained. Students present a research interest upon application and begin to develop a dissertation question in their first year. They attend a weeklong campus residency every semester where they work on competencies through workshops and lectures. This is followed by online course completion in dialogue with faculty mentors and peers. Students finish 45 credits before beginning the dissertation. The importance of a cohort learning community, advising as pedagogy, online support, library resources, qualifying examination, pilot study, and dissertation preparation are discussed. Data gathered from a current self-study highlight both the strengths and the challenges posed by this unique program.

This chapter highlights our survey that identifies faculty recommendations for incorporating emerging digital technologies to deliver eLearning content in online courses that help students learn more effectively. Results from the survey, which includes a sample of 478 online faculty at two higher education institutions, are presented.

In the findings of the survey, respondents identified several instructional technologies such as augmented reality (AR), virtual reality (VR), mixed reality (MR), and artificial intelligence (AI) as being on the cusp of changing learner engagement options and could soon become standard tools for the online course environment. While respondents predict an acceleration of new technology activity, they also caution that these technologies need a strong pedagogical foundation to match student needs and generate new use-learning real case scenarios.

This sentiment implies a more systematic approach to problem-solving that follows a process of identifying and refining multiple options to determine best practices for faculty preparation and staff development. The results of the survey included in this chapter are a directional means to help instructors and course designers explain what is relevant and exciting about techniques that can be employed and identify and use the emerging technological tools that enhance the delivery of instruction while meeting the ever-changing and dynamic needs of today’s learners.