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This paper examines barriers to work among adults with disabilities in two specific areas – searching for jobs and workplace accommodations – using data from the 1994/1995 National Health Interview Survey Disability Supplement. Focusing on a subgroup of “work-oriented” persons, the paper finds that difficulties in looking for work are widespread, encountered by more than half of our sample of non-workers with disabilities. While there are a variety of reasons people report for being discouraged in looking for work, lack of appropriate jobs, lack of information about appropriate jobs, and transportation problems are frequently cited. Those with lower levels of education, less previous work experience, and more severe activity limitations have the most difficulty searching for jobs. We also find that about one-third of our work-oriented non-working sample of adults with disabilities report needing workplace accommodations. The most common specific needs are special work site features such as accessible parking, transportation, elevators, and modified work stations. While a greater proportion of non-workers need more accommodations than workers, the types of accommodations most frequently needed are similar. We also find that even after controlling for severity of limitations and demographic characteristics, reporting a need for accommodation is still negatively correlated with the probability of working.

Many workers today are employed under a variety of nonstandard work arrangements, such as contract work and agency temporary work. While prior research has shown that the use of nonstandard workers can be detrimental to standard workers’ attitudes and behaviors, producing conflict between nonstandard and standard employees, that research has not shown how or why. We propose a model in which threat to status of, and accommodation by, standard workers cause negative reactions to nonstandard workers, contingent upon the competence of nonstandard workers. The model helps explain how subtle differences among seemingly similar nonstandard work arrangements can produce dramatically different challenges to work group effectiveness. Implications for the effective blending of work groups are discussed.

The purpose of this research was to conduct an environmental scan describing publicly available resources focussed on working with an episodic disability and providing information and advice about communication and accommodation to support working people living with episodic disabilities.

The authors conducted an environmental scan of English language, freely available, online resources relevant to episodic disabilities in the workplace. The authors used Google™ to conduct structured keyword searches. Resources were reviewed and data extracted about episodic health condition(s) addressed, intended audience(s), resource format and content about health, legal rights, workplace issues, and accommodation and communication needs.

Searches yielded 5,300 links to websites which was supplemented by 101 links identified by partners. Screening for relevance found 210 resources for which data were extracted. Of them, 158 addressed specific episodic disabilities or episodic disabilities generally. Most resources provided useful information addressing communication and accommodation of episodic disability. However, information specific to the episodic nature of disability was not consistently available. The resources generally lacked interactivity which could potentially limit users in applying the information to their personal circumstances.

The findings suggest there are good resources to help workers and managers/supervisors navigate accommodations for episodic disabilities. Research should aim to improve the interactivity of information to personalize resources to worker and workplace needs, as well as formally evaluate resources and their outcomes. Practitioners may wish to recommend resources that specifically address workplace challenges for their clients.

The authors believe this is one of few studies that examined publicly available resources relevant to working with episodic disabilities.

This paper seeks to explore what disclosing illness and disability in the workplace means to workers with chronic illness and disabilities. It aims to argue that beginning analysis from the meanings of these workers contributes to a nuanced understanding of their situations; gaining this view requires knowing how individuals define their health as well as their meanings, risks, and dilemmas of disclosing illness and disability; understanding the employee's perspective and actions helps employers to make useful accommodations for illness and disability; and this analysis can offer researchers and managers in international business a starting‐point for making comparisons with worksites across the globe.

The analysis derives from qualitative data in which issues concerning disclosure emerged as a recurring theme, and on studies reported in literatures that illuminate ill and disabled workers' views and experience. The paper draws on material from 185 qualitative interviews with North Americans who have chronic illnesses and disabilities and on interview data reported in the research literature that illuminate ill and disabled workers' views and experience.

In all these data, issues concerning disclosure emerged as a recurring theme. Beginning analysis from the meanings of the workers contributes to a nuanced understanding of their situations that involves learning how individuals define their health as well as their meanings of the risks and dilemmas of disclosing illness and disability.

The practical implications of this analysis include: aiding employers to understand the employee's perspective and actions, providing considerations for making useful accommodations for illness and disability, and offering researchers and managers in international business a starting‐point for making comparisons with worksites across the globe.

The paper examines how workers with chronic illness and disabilities feel about disclosing their conditions, with a view, inter alia, to helping employers to compare their situation with other worksites worldwide.

Barriers to employment are a significant issue in the United States and abroad. As civil rights legislation continues to be enforced and as employers seek to diversify their workplaces, it is incumbent upon the management field to offer insights that address obstacles to work. Although barriers to employment have been addressed in various fields such as psychology and economics, management scholars have addressed this issue in a piecemeal fashion. As such, our review will offer a comprehensive, integrative model of barriers to employment that addresses both individual and organizational perspectives. We will also address societal-level concerns involving these barriers. An integrative perspective is necessary for research to progress in this area because many individuals with barriers to employment face multiple challenges that prevent them from obtaining and maintaining full employment. While the additive, or possibly multiplicative, effect of employment barriers have been acknowledged in related fields like rehabilitation counseling and vocational psychology, the Human Resource Management (HRM) literature has virtually ignored this issue. We discuss suggestions for the reduction or elimination of barriers to employment. We also provide an integrative model of employment barriers that addresses the mutable (amenable to change) nature of some barriers, while acknowledging the less mutable nature of others.

The purpose of this paper is to present the findings of a small-scale evaluation of the Department of Health “Homeless Hospital Discharge Fund” (HHDF) in England.

The paper is based on a mixed-method approach comprising 52 telephone interviews with project staff, 48 responses from an online survey with staff, outcomes data collected by projects, 30 semi-structured interviews with patients and nine in-depth telephone interviews with staff and commissioners.

Overall the 52 pilots funded under the “HHDF” provided positive health and accommodation outcomes for homeless people admitted and discharged from hospital. In contrast to previous studies patients described not feeling judged during their stay, however the admission process was a more mixed experience due to communication breakdown by hospital staff. Integrating housing and clinical staff in the hospital discharge projects produced better outcomes for patients and the availability of accommodation as part of the model allowed improved and more stable housing outcomes. We recommend integrated commissioning takes place for future funding of any hospital discharge projects.

The study was small in scale and carried out before some of the projects had become fully established. The data were self-reported and the quality and completeness varied between projects.

This is one of the few examples of hospital discharge outcomes for homeless people across a number of different localities and project models which examine the role of both health and housing professionals in the process.

The aim of this paper is to explore the extent to which employee welfare and human resource management impacts on customer service.

Data were collected from a number of operational staff of the Mount Kosciusko ski fields in Australia. The staff was selected at random and comprised both permanent local staff and seasonal staff, and completed a self‐administered questionnaire.

The results highlight the challenging living conditions of many seasonal workers on whom the industry depends and at the organizational level this research demonstrates a need for effective management skills and employment strategies that reflect the needs of seasonal staff. As was shown, there is a relationship between staff satisfaction, camaraderie and customer satisfaction.

To better gauge the extent to which this research is applicable to all “front line” employees this study could be replicated in such locations as islands or isolated resorts with comparisons made with the same labor in established tourism resorts. The limitation of this study would be the specific mountain location in which it was conducted, and the size of the sample.

This study clearly identifies an area of human resource management which needs to be considered. When a region relies heavily on seasonal staff their welfare should be of prime consideration, because disgruntled staff translates directly into disgruntled customers.

This paper adds a clearer understanding to the body of knowledge surrounding staff retention in the service industries.

The groundbreaking works of Maslow and Herzberg have been used by many researchers on construction worker motivation. These two classical theorists were used as the basis for a survey of needs, motivators and demotivators on high‐rise building construction sites in Bangkok, Thailand. The needs and felt motivators of construction workers in Bangkok are low on the Maslow hierarchy. The agreement between workers and supervisors regarding needs is strong. However, the agreement on motivators and demotivators is rather weak. This may lead to the use of inappropriate methods for motivating workers. A comparison of the results of the present survey with other studies showed that attempts to motivate workers should take cognizance of the cultural context in order to achieve good results.

The goal of this study was to understand which employee-focused workplace practices and priorities – more formally known as human resource (HR) practices and priorities – employees with mental health and/or addiction challenges (MHAC) valued and how they perceived the day-to-day implementation of those practices and priorities in the workplace integration social enterprises (WISEs) that employed them.

Twenty-two WISE workers who self-identified as having serious MHAC participated in semi-structured interviews. Interviews were transcribed and coded to identify ways that employees did or did not feel supported in their WISEs.

Participants identified three HR practices and two HR priorities as important to establishing an inclusive workplace that accommodated their MHAC. The extent to which individual participants felt included and accommodated, however, was shaped by interactions with their supervisors and coworkers.

By evaluating the salience of WISEs’ employee-focused workplace practices and priorities through the lens of the employees themselves, our study articulates the critical role that interactions with coworkers and supervisors have in determining whether HR practices and priorities have the intended effect on worker experience.